30

Customer Relationship Job Vacancies in Goa

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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Panjim Goa
Customer Relationship Customer Service Customer Support
As a Customer Service Manager, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your main tasks will include managing customer inquiries and solving issues efficiently. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, chat, or email to provide accurate information and resolve issues satisfactorily.- **Manage Customer Complaints:** Listen to complaints patiently and address them promptly, ensuring that each customer feels heard and valued.- **Oversee Support Team:** Supervise the customer service team to ensure they deliver high-quality service. Provide guidance and training when needed to enhance their skills.- **Collect Feedback:** Gather customer feedback to understand their needs better and identify areas for service improvement.- **Develop Service Protocols:** Create and implement protocols and guidelines to improve the efficiency and quality of customer support.**Required Skills and Expectations:**- Excellent verbal and written communication skills are needed to interact effectively with customers and team members.- Problem-solving ability to quickly address customer issues and find appropriate solutions.- Basic computer skills to manage customer inquiries through different platforms efficiently.- A patient and friendly attitude is essential for dealing with diverse customer personalities.- Being a self-starter and organized individual is crucial, especially since this role is work from home.- A strong commitment to providing great customer service and enhancing the customer experience is expected.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Goa
Customer Relationship Marketing Communication Field Sales
As a Field Sales Executive, you will play a crucial role in driving sales and building strong customer relationships in Goa. This position is ideal for recent graduates or individuals with limited experience who are eager to develop their career in sales.**Key Responsibilities:**- **Identify New Customers:** Actively seek out potential clients through various methods, including networking and market research, to expand the customer base.- **Conduct Sales Presentations:** Present products and services to potential clients, highlighting their benefits and features to persuade them to make a purchase.- **Manage Client Accounts:** Build and maintain relationships with existing customers, ensuring their needs are met and resolving any issues that may arise.- **Achieve Sales Targets:** Meet or exceed monthly and quarterly sales goals by employing effective sales strategies and techniques.- **Report Sales Activities:** Regularly update sales reports and records to track progress, share insights with the team, and adjust strategies as necessary.**Required Skills and Expectations:**- **Educational Background:** An M.B.A or PGDM degree is preferred, providing a foundation in sales concepts and business practices.- **Communication Skills:** Strong verbal and written communication skills are essential for effectively selling products and engaging with customers.- **Motivation and Enthusiasm:** A positive attitude and willingness to learn are important for adapting to the challenges of the sales environment.- **Team Player:** Ability to work well in a team, collaborating effectively with colleagues while also taking initiative independently.- **Time Management:** Strong organizational skills to prioritize tasks and manage a busy schedule efficiently.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Goa
Customer Relationship Receptionist Activities Telephone Handling Customer Communication Computer Skills Front Office Front Desk
We are looking for a dedicated and friendly Front Desk Receptionist to join our team in Goa. This is a full-time position ideal for individuals who are organized, personable, and eager to contribute.**Key Responsibilities:**- **Greet Visitors:** Welcome guests with a friendly attitude, providing first impressions that reflect our companys values.- **Manage Phone Calls:** Answer incoming calls, direct them to the appropriate personnel, and take messages as necessary.- **Handle Customer Inquiries:** Respond to questions about the company, services, and other information, ensuring visitors receive accurate and helpful assistance.- **Maintain Reception Area:** Keep the front desk and lobby area tidy and presentable by organizing materials and ensuring a welcoming environment.- **Schedule Appointments:** Assist in managing the calendar by scheduling meetings and appointments, ensuring all parties are informed about their commitments.- **Perform Administrative Tasks:** Handle basic clerical duties including filing, data entry, and managing correspondence to support overall office functions.**Required Skills and Expectations:**- Strong communication skills: Ability to convey information clearly and interact well with clients and coworkers is essential.- Customer service orientation: A welcoming approach and attentiveness to visitor needs are crucial for effective guest assistance.- Organizational skills: Must be able to multitask and prioritize responsibilities to manage a busy reception area efficiently.- Basic computer proficiency: Familiarity with MS Office and office equipment is important for handling administrative tasks.- Punctuality and reliability: Consistent attendance and punctuality are expected to maintain office efficiency.- Team player: Ability to work collaboratively with other staff members to support overall office operations.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Goa
Customer Relationship Air Ticketing Ticket Booking
We are looking for dedicated Airport Ticketing Staff to join our team in Goa, India. This entry-level position is perfect for individuals who are eager to start their careers in the travel industry.As an Airport Ticketing Staff member, your primary responsibility will be to assist passengers with ticket bookings and inquiries. You will provide information about flight schedules, fares, and travel regulations to ensure a smooth travel experience. Key Responsibilities:- **Ticket Booking**: Help customers book flight tickets by entering their information accurately into the system. You will need to check flight availability and provide the best options based on passenger needs. - **Customer Support**: Assist passengers with questions and concerns about their travel plans. This includes offering advice on baggage policies and making changes to bookings when necessary. - **Payment Processing**: Handle payments for ticket purchases using various payment methods, ensuring all transactions are accurate and processed in a timely manner. - **Documentation**: Ensure all tickets and related documentation are organized and filed properly for easy access and record-keeping. Required skills include strong communication abilities, attention to detail, and basic computer skills. A friendly and professional attitude is important, as you will interact with diverse passengers daily. We expect all candidates to be punctual, adaptable, and committed to providing excellent customer service. A 12th-grade education is mandatory, while prior experience is not required but is considered an asset.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Goa
Ground Staff Air Ticketing Executive Front Desk Executive Cabin Crew Customer Relationship Manager Guest Handling Guest Representative Passport Checking Executive Air Hostess Flight Attendant
Job Summary:An Air Ticketing Executive is responsible for handling flight ticket bookings, cancellations, reissuance, and customer queries at the airport ticketing counter. The role involves providing accurate fare information, assisting passengers with reservations, and ensuring smooth ticketing operations while delivering excellent customer service.Key Responsibilities:Issue, reissue, and cancel domestic and international flight ticketsHandle reservations using airline reservation systems (GDS such as Amadeus, Galileo, Sabre)Provide fare quotations and explain fare rules, baggage policies, and travel guidelinesAssist passengers with seat selection and special service requestsProcess refunds and manage ticket modificationsCoordinate with airline staff and ground operations teamVerify passenger details and travel documentsHandle last-minute bookings and airport ticketing requestsMaintain daily sales reports and transaction recordsResolve customer complaints in a professional mannerRequired Skills:Strong knowledge of airline ticketing proceduresFamiliarity with Global Distribution Systems (GDS)Excellent communication and customer service skillsBasic computer proficiencyAbility to handle cash and digital paymentsProblem-solving and multitasking abilityAttention to detail and accuracyAbility to work in rotational shiftsEligibility Criteria:Minimum qualification: 10+2 / Graduation preferredCertification in Aviation / Travel & Tourism is an advantageFreshers can apply (training provided)Prior experience in airline ticketing or travel agency preferredWork Environment:Airport ticketing countersRotational shifts including weekends and holidaysFast-paced customer service environment
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  • 2 yrs
  • 3.0 Lac/Yr
  • Goa
Customer Relationship Guest Handling Hotel Operation Good Communication Hotel Management Customer Support
We are hiring in urgent base All staff are with good and humble nature we can provide you food and accommodation also your salary depends upon your experience 15000 to 30000 per month
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  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Goa
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center Outbound Calling
As a Customer Service Executive, you will be responsible for providing excellent customer service by addressing inquiries and resolving issues in a timely and professional manner. This role requires strong communication skills to interact with customers through various channels such as phone, email, and chat.Key responsibilities include responding to customer inquiries promptly and accurately, assisting customers with product information and order processing, resolving customer complaints and issues effectively, and maintaining records of customer interactions and transactions. Additionally, you will collaborate with other departments to ensure customer satisfaction and contribute to the overall improvement of customer service processes.The ideal candidate should have strong communication skills, both verbal and written, excellent problem-solving abilities, and a customer-focused mindset. Proficiency in using customer service software and Microsoft Office applications is preferred. A positive attitude, empathy, and the ability to multitask in a fast-paced environment are essential for success in this role. A graduate degree and up to 6 years of customer service experience are required for this position.
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  • 0 - 1 yrs
  • Goa Velha Goa
Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Customer Communication Computer Skills Front Office Office Work Front Desk
Welcome guests warmly and ensure a smooth check-in and check-out experience.Handle guest inquiries, requests, and complaints professionally.Manage reservations, room assignments, and guest profiles.Maintain accurate records of guest transactions in the PMS.Coordinate with Housekeeping, F&B, and other departments for seamless service.Answer calls, manage emails, and provide hotel information.Assist with billing, payments, and invoice settlements.Ensure the lobby and reception area are neat and presentable.Follow all SOPs, safety policies, and grooming standards.Promote hotel services, upgrades, and ongoing offers.
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Guest Services Guest Handling Customer Relationship Good Communication Skills
Key Responsibilities:Welcome guests warmly and assist them in seating arrangements.Present menus, take food and beverage orders accurately, and serve them promptly.Ensure guest satisfaction through attentive and personalized service.Maintain cleanliness and organization of the dining area, tables, and service stations.Handle guest complaints or queries courteously and escalate when necessary.Coordinate with kitchen and bar staff to ensure timely order delivery.Follow all food safety, hygiene, and sanitation standards as per company and FSSAI norms.Assist in table setup, buffet arrangement, and banquet service when required.Process billing and payments accurately and maintain proper cash/credit card handling.Support F&B supervisors and managers in daily operations and special events.
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Restaurant Captain

Goafornia Beach Lounge

Customer Relationship Steward Activities Problem Solving
Urgent need
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Campal Goa
Customer Relationship Receptionist Activities Telephone Handling General Administration Office Work Front Office Computer Skills Customer Communication Convincing Power Front Desk
Your Responsibility to Handle Night Receptionists Duty While Managing Night Operator.
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Customer Relationship Personality Development Airline Operations Airline Customer Service Aviation Communication Skills Good Communication Skills Passenger Service
We are looking for 28 Airlines Executive Posts in Hyderabad, Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar Sector 25, Chandigarh, Shimla, Srinagar, with deep knowledge in Customer Relationship, Personality Development, Airline Operations, Airline Customer Service, Aviation, Communication Skills, Good Communication Skills, Passenger Service and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc
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Direct Sales Driver Corporate Sales Agency Sales Customer Relationship Technical Sales Field Sales b2c Marketing Selling Skills
KKT Goa (est. 2003) is a leading supplier of industrial safety equipment (PPE), packaging products, and solutions. We are partners with global brands like 3M, DuPont, Drger, Scott Safety, and more.Responsibilities:Generate leads & build client relationships.Promote and sell PPE, safety & packaging products.Achieve sales targets through field visits & client meetings.Requirements:Graduate (any stream).Sales experience preferred (freshers welcome).Good communication & negotiation skills.Two-wheeler with valid license required.Perks: Salary 15k25k/month + incentives, travel allowance, growth opportunities.
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Sales Marketing Communication Lead Generation Customer Relationship Direct Sales Field Sales Retail Sales Negotiation Skills Selling Skills
We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
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Hiring For Visa Counselling (Female)

Psalms Immigration Services Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Goa
Convincing Power Interpersonal Skills Strategic Communication Customer Relationship Cold Calling Customer Service Visa Processing Visa Filling
We are Psalms Immigration Services Pvt Ltd looking forward to expand operations in various locations in Maharashtra and Pan India....We need Business Development professionals who aspire to grow with the organisation. We are looking for bold and out going characteristic women to close proposals in colleges and recruitment agencies.This job will require train travel and stay sponsered by the company.Regards,Yesudas Namey Founder & Director - Psalms Immigration Services Pvt Ltd Goa 9284228569
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Executive Jobs in Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar, Chandigarh, Shimla, Ranchi, Bangalore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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BFSI Customer Relationship Sales
Responsible for build up your team by using your self-network-You have to train and motivate them for sales-You have to organize sales visit for business development-Develop your team member for more business-Managing monthly and weekly meeting
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  • 2 - 3 yrs
  • 2.0 Lac/Yr
  • Miramar Goa
Gen Administration Admission Counselor Digital Communication Customer Relationship Administrative Skills
Responsibilities:- Manage routine office administration and correspondence- Assist in coordinating with vendors, clients, and creative teams- Support in preparing campaign materials and documentation- support in admissions for our workshopsRequirements:- Good communication skills (spoken and written)- Familiarity with MS Office and apps, platforms- Organized, eye for detail.- 2 - 3 years work experience- Digitally Educated, Enthusiasm to learn- Female Candidates only- Living in and around PanjimCANDIDATES FROM NORTH GOA ONLY!
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  • 2 - 5 yrs
  • 1.5 Lac/Yr
  • Miramar Goa
Digitally Educated Microsoft Internet Software Services Canva Customer Relationship Administrative Skills
Anka Services is a digital advertising agency based in Goa, known for delivering impactful campaigns and creative communication solutions. Were looking for a digitally smart Office Assistant.Responsibilities:- Manage routine office administration and correspondence- Assist in coordinating with vendors, clients, and creative teams- Support in preparing campaign materials and documentation- support in admissions for our workshopsRequirements:- Good communication skills (spoken and written)- Familiarity with MS Office and apps, platforms- Organized, eye for detail.- 2 - 3 years work experience- Digitally Educated, Enthusiasm to learn- Female Candidates only- Living in and around PanjimCANDIDATES FROM NORTH GOA ONLY!To Apply:WhatsApp resume 9823284750.
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Hiring Freshers || Airport Guest Relationship Executive

Skyview India Academy Private Limited

Customer Relationship Airport Operation Customer Support Ground Management Airline Customer Service Customer Service Airline Operations Good Communication Skills Guest Handling Ground Staff Activities Ground Operation Passenger Handling
responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.
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Customer Relationship Air Ticketing Ticket Booking
Job Openings for 55 Air Ticketing Executive Jobs for Freshers in Shimla, Dharamsala Kangra, Solan, Mandi, Kullu, Panaji/Panjim, Margao, Goa, Vasco da Gama, Goa, Mapusa, Goa, Ponda, Goa, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.Com, B.Sc with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etcDESCRIPTIONDear Sir/MamGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:.
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