Customer Associate Job Vacancies in Goa

Hiring For Customer service role:Hiring For Customer service role:(Fresher and experienced both can apply )(70% voice & 30% non Voice(Fresher and experienced both can apply )(70% voice & 30% non Voice)Job Location: Airoli, Navi MumbaiEligibility: HSC or Graduate Fresher or any BPO or non bpo experience (stable profiles only)Qualification: Minimum HSC PassedShift: 24/7 Rotational Shifts.Week offs: 5 days working and any 2 rotational week offs.Rounds of Interviews: HR and HL (English Test)Quality: Excellent language skillsAge Criteria: maximum 48Note:1.Mega drive at Sutherland office tom at 2 pm2.Face to face interviews Role & responsibilitiesNo Walkins on Saturday and SundayNote: Sutherland never requests payment or favours in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@sutherlandglobal.comRole: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required

At Greenr, were not just a caf were a conscious community. Our space thrives on collaboration, sustainability, and a deep respect for good food and good people. We're looking for someone who aligns with our values and is excited to grow with us. As Floor Staff, you will play a crucial role in maintaining harmony between our kitchen and the guests. Your responsibility is to ensure smooth service, maintain high standards of food safety, and reflect the culture of Greenr in every interaction.FLOOR STAFF RESPONSIBILITIES: StewardClear used tableware promptly and ensure it is returned to the kitchen for cleaning.Assist guests in finding appropriate seating with warmth and efficiency.Prepare tables with fresh linens, neatly arranged tableware, and necessary condiments.Keep service stations well-stocked with essentials like cutlery, napkins, and condiments.Deliver dishes to guests promptly and with professional courtesy.Provide assistance with processing customer payments when required.Participate in general upkeep of the caf, including sweeping, mopping, vacuuming, and polishing surfaces.Answer customer queries related to menu items, ingredients, and preparation methods.Promptly inform management of any shortages or low stock in supplies.QUALIFICATION AND SKILLS:High school diploma or GED.Proven experience working in the foodservice industry.Sound knowledge of proper food handling procedures.The ability to stand for extended periods.Strong problem-solving skills.Excellent organizational and time management skills.Effective communication skills.Exceptional customer service skills.If you think you can work in our fast-paced work environment, then send in your application now. We will love to onboard you soon.Job Type: Full-timePay: 16,000.00 - 23,000.00 per monthBenefits:Food providedHealth insurancePaid time offProvident FundSchedule:Rotational shiftWeekend availabilityWork Location: In person

Key Duties and Responsibilities: Assist in creating a warm and welcoming environment for our guests Ensure that guests are seated and provided with menus promptly Ensure that all guests requests and queries are responded to promptly and effectively and anexceptional service is delivered to guests at all times Familiarise yourself with the menu and as much information about the food and beverage offeringavailable in order to answer any questions guests may have Take food and beverage orders and ensure that orders are communicated to the kitchen and barpromptly and accurately Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectationsensuring an exceptional level of service is maintained at all times Set up, clear and promptly service tables after use to ensure that guests can be seated in a timelymanner Ensure the restaurant areas are clean and well presented at all times and assist with cleaning andhousekeeping duties as required Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all timesand ensure that any guest complaints and comments are reported to management Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures Prepare all back of house service points with regard to expected numbers for breakfast, lunch ordinner requirements as necessary Assist in the set up and preparation, and provide service duties for functions as required Support the kitchen staff as and when required and in accordance with hygiene and safety regulations Ensure that all front of house and guest areas are well maintained at all times Any other duties as directed by the Restaurant & Bar Manager or other member of the managementteamKey Requirements for the Role: Experience of working in a similar role and/or environment (preferably in a high end restaurant withinthe hotel, leisure or hospitality industry would be advantage

*Job Description*:Welcoming guestChecking & confirming booking/Reservation status of guestCheck in -Check Out entries in systemHelping guest & offer assistant for the facilities informationComplaint HandlingCustomer RelationAsking for Reviews & feedback about serviceCo ordination with Housekeeping & Maintenance teamDesired ProfileCandidate should have minimum 1-2 years of experience in front office/front desk/ReceptionGood communicationSound knowledge of ComputerKnowledge of Innkey/Pet pooja will preferred

*Supervisor/ Forecourt Supervisor Role -Supervise fuel Attendants .-Oversee fuel attendants and fuel facilities at the unit.-Spread awareness about ongoing schemes and offers among customers.-Monitor and check the condition of the fuel dispenser regularly.-Manage traffic around the DUs to avoid any delay in refuelling.-Assist the manager to prepare activities and operations to achieve the goals of the unit. -Update manager about issues related to health, safety, security and environment at the unit.-Ensure the entire forecourt staff are smart and presentable Requirements: Knowledge (reading & writing) of local language, English, Hindi, Konkani Prior Supervisor experience will be an advantage *Assistant Manager Role -Day to day administration-Maintain inventory controls of materials, items and products.-Answer and resolve customer needs and objectives.-Other managerial activities-Ensure that safety protocols are followed by both employees and customers-Ensure order and the smooth running of operations at the forecourt and service areas at all times Requirements: Ms. Office, paperwork management, purchasing and billing process, handling invoices, inventory management, stock management, quality control. * Fuel Attendants (CSA)Role - Fill fuel in customer vehicles to the level specified by customer-Check air pressure in vehicle tyres, oil-Collection of payments from customers for purchases, must be able to handle cash -and all modes of payment -Maintain cleanliness of petrol pump and surrounding areas-Will have to work in shiftsRequirements:Basic knowledge (reading & writing) of local language, English, Hindi, Konkani Basic arithmetic skills (Addition, subtraction, multiplication, and division) About the above job positions -Located at Panjim, Goa-Based outside in the forecourt..-Work involves much time spent standing General Requirements -Valid drivers licence -Fuel Station experience is a plus.