Freshers For Field Sales Executive - Goa/Ahmedabad

Smart Lion Pvt ltd

Fresher
99 Openings
1.8 - 2.0 Lac/Yr
Posted 2 days ago
Walk in interview
Goa - Ahmedabad - Bharuch - Surat - Valsad - Vapi

Key Skills

Sales Marketing Communication Lead Generation Customer Relationship Direct Sales Field Sales Retail Sales Negotiation Skills Selling Skills

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Job Description

We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers �� - �� and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.