Customer Relationship Executive 12th Pass Experience Jobs in Chennai

Key ResponsibilitiesGuest Relations: Greet guests warmly upon arrival, assist with check-in/check-out procedures, and provide personalized assistance throughout their stay to ensure a memorable experience.Reservation Management: Handle guest inquiries and reservations efficiently, ensuring accuracy and attention to detail.Front Desk Operations: Manage the front desk area, including answering phone calls, responding to emails, and handling guest requests promptly and professionally.Payment Processing: Process guest payments, handle cash transactions, and maintain accurate records of financial transactions.Room Allocation: Coordinate room assignments based on guest preferences, availability, and special requests.Information Dissemination: Provide guests with information about hotel facilities, services, and local attractions, assisting them in making the most of their stay.Problem Resolution: Address guest concerns and complaints promptly, seeking solutions to ensure guest satisfaction and retention.Team Collaboration: Work closely with other departments, including housekeeping and maintenance, to ensure seamless guest experiences and resolve any issues that may arise.Administrative Duties: Perform general administrative tasks, including filing, data entry, and maintaining guest records.

Job OverviewRole: Customer Relationship ExecutiveJob Type: Full-TimeExperience: 1 Year to 2 YearsLocation: Bangalore, Hyderabad and ChennaiQualification: 12th or Any GraduationSkills:Product Knowledge: In-depth understanding of home loans and various insurance products.Financial Acumen: Ability to understand and explain financial products, interest rates, and loan terms.Sales Techniques: Mastery of sales strategies, including upselling and cross-selling.CRM Software Proficiency: Familiarity with Customer Relationship Management (CRM) software to track and manage sales leads.Negotiation Skills: Capability to negotiate terms and conditions with clients.Documentation Skills: Ability to handle paperwork and documentation accurately and efficiently.Communication Skills: Excellent verbal and written communication to convey complex information clearly and persuasively.Customer Service Orientation: Focus on providing exceptional service to meet client needs.Networking Skills: Ability to build a network of contacts and leverage them for business opportunities.Roles and Responsibilities:Develop and maintain strong customer relationshipsPromote and sell financial products such as housing loans and business loansConduct field sales activitiesProvide excellent customer serviceHandle secured and unsecured loan applications

About the role:We are seeking an experienced and motivated Field Sales Executive to join our team in Chennai. The successful candidate will be responsible for onboarding new venues to our platform and developing relationships with existing venues to drive sales growth.Responsibilities:Identify and pursue new business opportunities with potential venue partners in ChennaiOnboard new venues to our platform, including demonstrating the value proposition, negotiating terms, and completing necessary paperworkMaintain and expand relationships with existing venue partners to drive repeat business and increase salesStay up-to-date on industry trends and developments to identify new sales opportunitiesMeet and exceed monthly and quarterly sales targetsRequirements:2+ years of experience in sales, with a proven track record of success in a similar roleExcellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholdersStrong negotiation and closing skillsAbility to work independently and as part of a teamKnowledge of the local Chennai market and venue landscape is a plus Previous experience in this field would be given first preference.

Your spectrum of responsibilities will include:- Relationship Building with Clients.- Selling Residential & Commercial Properties- Cross-selling Residential & Commercial Properties- Revenue Generation and Lead Closures.- Good Communication.