Hiring Front Office For Chennai

Millora Corporate Services Private Limited

key responsibilities

guest relations: greet guests warmly upon arrival, assist with check-in/check-out procedures, and provide personalized assistance throughout their stay to ensure a memorable experience.

reservation management: handle guest inquiries and reservations efficiently, ensuring accuracy and attention to detail.

front desk operations: manage the front desk area, including answering phone calls, responding to emails, and handling guest requests promptly and professionally.

payment processing: process guest payments, handle cash transactions, and maintain accurate records of financial transactions.

room allocation: coordinate room assignments based on guest preferences, availability, and special requests.

information dissemination: provide guests with information about hotel facilities, services, and local attractions, assisting them in making the most of their stay.

problem resolution: address guest concerns and complaints promptly, seeking solutions to ensure guest satisfaction and retention.

team collaboration: work closely with other departments, including housekeeping and maintenance, to ensure seamless guest experiences and resolve any issues that may arise.

administrative duties: perform general administrative tasks, including filing, data entry, and maintaining guest records.

• Experience

  3 - 5 Years

• No. of Openings

  2

• Education

  Higher Secondary, Bachelor of Hotel Management

• Role

  Front Office Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office