Customer Management Job Vacancies in Punjab

manage front desk concerns, dealing with clients, supervise the admin zone, manage meetings/conferences and schedule them. supervise housekeeping staff.office record keeping, manage dispatches and arrange material from logistics

- Assist customers with ticketing, seating, shows, and general queries to ensure a great cinema experience.- Handle box office operations including ticket sales, bookings, and promotions.- Operate POS systems for ticketing and food & beverage transactions.- Prepare, serve, and handle food & beverages while maintaining hygiene and safety standards.- Manage cash handling, billing accuracy, and daily cash reconciliation.- Maintain service standards, cleanliness, and follow company policies at all times.

Job description:URGENT HIRING!!POSITION: FIELD SALES EXECUTIVEEXP: 0-3 YRSLOCATION: JALANDHAR, PUNJABSALARY: UPTO 20KPERKS & BENIFTS: PF+ESIC+TA+INCENTIVESNOTE: CANDIDATE MUST HAVE VECHICLECONTACT: 7508522282Benefits:Health insuranceInternet reimbursementLeave encashmentPaid sick timeProvident Fund

Job Summary:We are looking for a Customer Relationship Manager to build and maintain strong relationships with customers, ensure high satisfaction, and drive repeat business.Key Responsibilities:Manage and maintain customer relationshipsHandle customer queries, complaints, and feedbackEnsure timely follow-ups and issue resolutionMaintain customer database and recordsCoordinate with sales and support teamsIdentify opportunities for upselling/cross-selling

We are looking for a dedicated Project Manager to oversee and manage projects effectively in our Mohali office. The ideal candidate will be responsible for planning, executing, and closing projects while ensuring they stay within scope, time, and budget.**Key Responsibilities:**- **Project Planning:** Create detailed project plans outlining tasks, timelines, and resources needed for project completion to ensure clarity and structure.- **Team Coordination:** Work closely with team members and stakeholders to ensure everyone is on the same page regarding project goals and responsibilities, enhancing teamwork and communication.- **Budget Management:** Monitor project budgets and expenses to ensure that projects are completed within financial constraints while maintaining quality.- **Risk Assessment:** Identify potential risks or issues that may affect project outcomes and develop strategies to mitigate those risks proactively.- **Reporting:** Provide regular project updates to stakeholders, ensuring transparent communication about progress and any challenges encountered.- **Quality Assurance:** Ensure that all project deliverables meet the required standards and specifications, focusing on customer satisfaction and project success.**Required Skills and Expectations:**Candidates should have a proven track record in project management with 2-8 years of experience in delivering successful projects. Strong communication skills are vital for coordinating with teams and stakeholders effectively. Proficiency in project management software is expected, along with the ability to analyze data, manage budgets, and handle conflicts. Candidates should demonstrate leadership qualities, be adaptable to change, and be committed to achieving project objectives on time.

We are looking for a dedicated Steward to join our team in Mohali. This is a full-time position that requires a candidate who is eager to learn and grow in a hospitality environment.**Key Responsibilities:**- **Customer Service:** Greet and assist guests in a friendly manner, ensuring they feel welcomed and valued during their dining experience. - **Table Setting:** Arrange tables and lay out cutlery and napkins properly before and after meals, maintaining a clean and organized appearance.- **Order Taking:** Listen carefully to customer orders and relay them accurately to the kitchen staff, ensuring timely service.- **Cleaning Duties:** Keep the dining area, kitchen, and customer service spaces clean and sanitized, following health and safety standards to provide a safe atmosphere for guests.- **Stock Management:** Check and maintain inventory of dining supplies such as tableware and cleaning products, informing the supervisor when stock levels are low.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal skills are essential for effective interaction with guests and team members.- **Attention to Detail:** Must be meticulous in cleaning and setting tables to ensure a pleasant dining environment.- **Team Player:** Ability to work cooperatively with colleagues to provide the best service.- **Time Management:** Must efficiently manage time to ensure timely service, especially during busy periods.- **Positive Attitude:** A friendly and approachable demeanor is important for creating a welcoming atmosphere for guests.Candidates with a 12th-grade education or higher and a passion for customer service are encouraged to apply.

Position - Customer Care ExecutiveLocation: Industrial Area, Phase-8, Mohali, Punjab 160071Salary Range: 15KEmployment Type: Full-time, PermanentShifts: Morning & RotationalWork Arrangement: Work From OfficeRequirements:Qualifications: 12th and aboveFresher and Experienced both are welcome

We are looking for a Customer Representative to join our team. In this role, you will assist customers by answering their questions, addressing their concerns, and providing them with information about our products and services. Job Description: Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills and a friendly demeanor. Being patient and empathetic while dealing with customer issues is essential. You should be able to work with basic computer programs and learn new systems quickly. We expect you to be a team player who can work independently from home. As a fresher, a positive attitude and eagerness to learn are key to thriving in this position.

We are looking for a Front Desk Manager to oversee the front desk operations in Raikot Ludhiana. The ideal candidate will have experience managing staff and delivering excellent customer service.Key responsibilities include:- **Supervise Front Desk Staff**: Manage daily activities of front desk personnel, ensuring they provide friendly and efficient service to all guests.- **Handle Guest Inquiries**: Address guest questions and concerns promptly, ensuring a positive experience and resolving any issues effectively.- **Manage Reservations**: Oversee the booking process, ensuring accurate entries and efficient check-in/check-out procedures.- **Maintain Front Desk Operations**: Ensure that the front desk area is tidy and organized, with all necessary supplies available.- **Train and Mentor Staff**: Conduct training sessions for new staff and provide ongoing support to build a strong and effective front desk team.The ideal candidate should possess strong communication skills, both verbal and written, to interact with guests and staff effectively. Problem-solving abilities are essential to handle guest complaints and improve service quality. Attention to detail is crucial for maintaining accurate records and a well-organized work environment. Candidates should be punctual and reliable, with a strong commitment to providing exceptional service. Previous experience in hospitality or customer servicce is preferred, and a high school diploma is required. The role demands a hands-on approach, making it important for candidates to work effectively in an office setting.

As a Front Office Executive, you will play a crucial role in creating a welcoming atmosphere for visitors and managing daily administrative tasks essential for smooth operations. Your responsibilities will include:- **Greeting Visitors**: You will be the first point of contact for guests, welcoming them with a friendly demeanor and directing them to the appropriate personnel.- **Handling Phone Calls**: You will manage incoming calls, providing information and directing inquiries to the correct department or individual.- **Managing Appointments**: You will schedule and coordinate appointments for staff members, ensuring efficient use of time and resources.- **Maintaining the Front Desk Area**: You will keep the front office organized and presentable, creating a professional environment for visitors and employees.- **Assisting with Administrative Tasks**: You will support day-to-day office operations, such as filing documents, handling mail, and maintaining office supplies.To succeed in this role, you should possess the following skills and qualities:- **Good Communication Skills**: You must be able to convey information clearly and interact positively with guests and colleagues.- **Organizational Skills**: Being detail-oriented and able to manage multiple tasks efficiently is essential for smooth office operations.- **Basic Computer Proficiency**: Familiarity with office software and phone systems will help you perform your tasks effectively.- **Professional Appearance**: As a Front Office Executive, you should maintain a neat and professional appearance, as this reflects the companys image.- **Reliability and Punctuality**: Adhering to work schedules and being dependable is crucial for maintaining workflow and assisting your team.

We are looking for a motivated and enthusiastic Sales Girl to join our team in Ludhiana. The ideal candidate should have a passion for customer service and sales, with a minimum of 1 year and up to 7 years of experience. **Key Responsibilities:**- **Customer Engagement:** Greet customers warmly and assist them in finding products that suit their needs, ensuring a positive shopping experience.- **Product Knowledge:** Stay informed about the products being sold to offer accurate information and help customers make informed choices.- **Sales Targets:** Work towards meeting daily and monthly sales targets, employing effective sales techniques to increase revenue for the store.- **Inventory Management:** Help with receiving and organizing new stock, ensuring that shelves are well-stocked and products are displayed attractively.- **Checkout Procedures:** Operate the cash register accurately and handle transactions promptly, ensuring a smooth checkout process for customers.- **Customer Feedback:** Listen to customer feedback and resolve any issues or complaints in a professional manner to maintain high customer satisfaction levels.**Required Skills and Expectations:**Candidates must have a positive attitude and be able to work effectively in a team. Strong communication skills are essential for engaging with customers. They should be detail-oriented and able to handle cash and transactions accurately. A friendly demeanor and the ability to multitask are crucial in a fast-paced retail environment. Prior experience in sales or customer service is preferred, and candidates should be able to adapt to various tasks as needed.

We are seeking a dedicated and enthusiastic female Sales Manager to join our team in Jalandhar. This full-time position is ideal for freshers who are eager to start their career in sales. The successful candidate will play a key role in driving revenue and building customer relationships.**Key Responsibilities:**- **Build and maintain client relationships:** You will engage with potential and existing customers to understand their needs, helping to foster long-term partnerships.- **Develop sales strategies:** You will create and implement effective sales strategies to attract new clients and increase sales from existing clients.- **Conduct market research:** You will analyze market trends and competitor activities to identify business opportunities and stay ahead in the market.- **Prepare sales reports:** You will track sales performance and prepare reports to analyze sales data and forecast future sales trends.- **Collaborate with team members:** You will work closely with marketing and product teams to align sales strategies with company goals.**Required Skills and Expectations:**- **Excellent communication skills:** You should be able to clearly convey ideas and engage with clients effectively.- **Strong interpersonal skills:** Building rapport with clients and team members is crucial for success in this role.- **Goal-oriented:** A strong desire to meet and exceed sales targets will be essential for driving success.- **Problem-solving abilities:** You must be able to think critically and resolve any challenges that arise during the sales process.- **Eager to learn:** A positive attitude and willingness to learn about products and sales strategies will help you grow in this role.

We are seeking a dedicated Spa Therapist to join our team. In this role, you will provide excellent spa services to our clients, ensuring that they receive high-quality treatments in a relaxing environment.**Key Responsibilities:**- **Provide Spa Treatments:** Administer various treatments such as massages, facials, and body scrubs to enhance client relaxation and well-being.- **Client Consultation:** Engage with clients to understand their needs and preferences before each treatment, ensuring a personalized experience.- **Maintain Cleanliness:** Ensure that all spa areas, treatment rooms, and equipment are kept clean and organized following health and safety guidelines.- **Product Knowledge:** Stay informed about spa products and treatments to provide accurate information and recommendations to clients.- **Schedule Appointments:** Assist in managing the appointment calendar and ensuring timely service for all clients.- **Build Client Relationships:** Foster a welcoming environment and develop relationships with clients to encourage repeat visits and loyalty.**Required Skills and Expectations:**Candidates should have excellent communication skills, allowing for effective interaction with clients. A friendly and positive demeanor is essential to create a relaxing atmosphere. Basic knowledge of spa treatments and products is an advantage but not necessary for candidates with a willingness to learn. Since this role is part-time, flexibility in scheduling is expected. A commitment to providing exceptional customer service and a passion for wellness and beauty are key traits for success in this position.

We are seeking a passionate Business Development Manager based in Mohali, with experience ranging from 3 to 9 years. The ideal candidate will have a relevant Masters degree, Post Graduate Diploma, M.B.A/PGDM, or M.Com. The role is full-time and requires on-site work, focusing on expanding the companys client base and enhancing relationships with existing clients.**Key Responsibilities:**- **Identify New Business Opportunities**: Research and analyze market trends to discover potential clients and new business sectors.- **Build Relationships**: Foster strong partnerships with clients by understanding their needs and providing solutions tailored to their requirements.- **Develop Strategies**: Create and execute business development plans to achieve sales targets and growth objectives.- **Conduct Market Analysis**: Gather and analyze competitor data to understand trends and identify areas for improvement in service offerings.- **Collaborate with Teams**: Work closely with marketing and product teams to develop strategies that drive sales and enhance client satisfaction.- **Prepare Proposals and Presentations**: Create compelling proposals and presentations for potential clients, showcasing the benefits of our services.- **Monitor Progress**: Track sales metrics and prepare regular reports to assess outcomes and identify improvement areas.**Required Skills and Expectations:**- Strong analytical skills to assess market trends and business performance.- Excellent communication and interpersonal skills to effectively build client relationships.- Proven experience in sales or business development, demonstrating a track record of meeting or exceeding targets.- Ability to work collaboratively in a team-oriented environment while also being self-motivated.- Familiarity with CRM software and project management tools is an advantage.- A proactive approach to problem-solving and a strong understanding of customer needs in the sector.

WE ARE HIRINGReceptionist CITC - The Hub of IT Address:1st Floor, CITY HEART, SCO 40 B, Janta Nagar,Kharar, Mohali, Punjab 140301 Contact:+91-7341103555 +91-8727963466 Website:www.citcchandigarh.com

Job opening for Software Implementation Executive.

We are looking for a motivated and dynamic Real Estate Sales Agent to join our growing team. The candidate will be responsible for generating leads, assisting clients in buying and selling properties, and closing real estate deals while delivering excellent customer service.Key ResponsibilitiesGenerate and manage property leads through calls, site visits, and marketing platformsUnderstand client requirements and suggest suitable residential or commercial propertiesConduct property site visits with clientsBuild and maintain strong relationships with buyers, sellers, and investorsNegotiate prices and terms between buyers and sellersMaintain updated property listings and client databaseCoordinate documentation and assist in deal closureAchieve monthly sales targetsRequirementsExperience in real estate sales or field sales preferred (Freshers can apply)Strong communication and negotiation skillsBasic knowledge of local real estate marketSelf-motivated and target-oriented personalityOwn vehicle preferredGood networking and relationship-building skillsSkills RequiredSales & Marketing SkillsClient HandlingNegotiation SkillsLead Conversion AbilityCommunication & Presentation Skills

As a Field Sales Executive based in Mohali, you will play a crucial role in driving sales and expanding our customer base. This full-time position is ideal for male candidates who have 0 to 1 year of experience and hold a degree in B.A, B.B.A, B.Com, B.Ed, or B.Sc.**Key Responsibilities:**- **Customer Engagement**: Actively engage with potential and existing customers to understand their needs and promote our products.- **Sales Target Achievement**: Work towards achieving monthly and quarterly sales targets set by the management to contribute to the overall growth of the company.- **Market Research**: Conduct research to identify new sales opportunities and understand market trends to stay competitive.- **Relationship Building**: Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.- **Reporting and Documentation**: Maintain accurate records of sales activities, customer interactions, and feedback for management review.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively convey product benefits to customers.- A proactive attitude and self-motivation to drive sales without much supervision.- Basic understanding of sales principles and techniques to engage customers effectively.- Ability to work collaboratively with team members and adapt to a fast-paced environment.- A willingness to travel within the assigned territory to meet clients and attend sales meetings. Candidates who are enthusiastic about sales and eager to learn and grow are encouraged to apply.

We are looking for a dedicated Customer Representative to join our team in Amritsar. This entry-level position, suitable for recent school graduates, involves providing excellent support to our customers while working from home. Key Responsibilities:- **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat. You will assist customers by answering their questions and resolving any issues they might face.- **Order Management**: Help customers with order placement, tracking, and updates. Ensuring that customers receive their orders on time is essential, so you will keep them informed.- **Feedback Collection**: Gather and record customer feedback about our products and services. This information helps us improve and meet customer needs better.- **Problem Solving**: Address and resolve complaints in a friendly and professional manner. You will be the first point of contact, so it