The Coordinator & Follow-up Specialist is the person who makes sure that no task given by a manager is forgotten, delayed without notice, or closed without proof. Managers assign the work; this person records it, tracks it, follows up with the people responsible, and reports the exact status every day.
Is role ka asli kaam hai pichha karna - politely, daily, and with written proof - jab tak kaam close na ho jaye. The person also analyses the open-task data to show where work gets stuck, who repeatedly misses commitments, and which approvals are holding up dispatch or purchase.
Qualification & Experience
Qualification Graduate ( / BBA / / any stream). MBA (Operations / General) is an advantage, not a must.
Total Experience 3 - 6 years in coordination, follow-up, MIS, operations support, EA / Assistant to Manager, or sales / dispatch coordination.
Industry Preference Manufacturing, lubricants, chemicals, paints, auto parts, FMCG distribution. Other industries acceptable if follow-up track record is proven.
Languages Hindi and English (spoken and written) compulsory; Punjabi / Marathi useful.
Age Group 24 - 35 years (indicative).
Daily follow-up discipline with written confirmation of every commitment
Running a task tracker with owner, target date, status, next follow-up date
Excel: SUMIF / COUNTIF, VLOOKUP / XLOOKUP, Pivot, Filters, Conditional Formatting
Firm but polite telephone follow-up; getting specific dates from people
Multitasking across 3+ bosses without missing deadlines
Willingness to work 30-50 overtime hours / month on pro-rata salary
Daily reporting habit (morning plan / evening MIS)
Basic Tally Prime knowledge (ledger, outstanding, sales register)
Google Sheets sharing, WhatsApp Business groups, email folders / labels
Use of AI tools (ChatGPT / Gemini / Claude) for drafting and analysis
Exposure to order-to-dispatch, purchase or production follow-up
Shield / Galaxy order-to-dispatch flow, BAN, PI, PO process and WhatsApp group structure
Company escalation matrix, TAT policy and report formats
• Minimum 3 years in a coordination / follow-up / MIS / operations-support role.
• Evidence of handling task trackers or follow-up registers (mentioned in resume or confirmed on call).
• Working Excel knowledge (SUMIF, VLOOKUP / XLOOKUP, Pivot) - confirmed by self-evaluation.
• Comfortable with Hindi and English calls; willing to follow up with plant, vendors and transporters daily.
• Written confirmation of willingness to work 30-50 overtime hours per month on pro-rata salary.
Experience
3 Years
No. of Openings
2
Education
Graduate
Role
Department Coordinator
Industry Type
Agro Chemical / Fertilizers / Pesticides
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Joining Bonus, PF
Face Interview Location
Chandigarh