Join our dynamic team in Amritsar as an Airport Terminal Services Agent, where you will play a crucial role in ensuring a pleasant travel experience for passengers.
As an Airport Terminal Services Agent, you will be the face of our airline at the airport. You will help passengers with check-ins, assist with baggage handling, and provide information about flights.
Key Responsibilities include:
- Passenger Check-in: Assist passengers with the check-in process, ensuring they have the necessary documents and luggage is tagged correctly.
- Information Support: Provide accurate information about flights, gate changes, and airport services to help passengers navigate smoothly.
- Baggage Handling: Manage and assist with the handling of luggage, ensuring it is loaded correctly and assisting passengers with any issues.
- Customer Service: Address passenger queries and concerns calmly and professionally, providing solutions to enhance their travel experience.
Required skills and expectations include:
- A high school diploma (12th pass) is essential, and fresh graduates are encouraged to apply.
- Strong communication skills to interact effectively with passengers from diverse backgrounds.
- Ability to work under pressure, multitasking to handle various passenger needs in a busy airport environment.
- A team player who is flexible and adaptable to shifting roles and responsibilities as required throughout the day.
This role requires dedication to customer service and a positive attitude, making every traveler's experience enjoyable and stress-free.
Experience
0 - 2 Years
No. of Openings
970
Education
12th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab