We are looking for a dedicated BPO Telecaller to join our team in Thane West. This role is ideal for fresh graduates or individuals with less than a year of experience, who are eager to develop their communication skills in a professional environment.
Key Responsibilities:
- Making Outbound Calls: You will be responsible for contacting potential customers to provide information about our products or services. This helps generate interest and leads.
- Handling Customer Queries: You will assist customers by answering their questions and addressing their concerns effectively. Good communication is key to ensuring customer satisfaction.
- Updating Customer Information: You need to ensure that all customer interactions are logged accurately in our system. This includes updating contact details and notes about the conversation.
- Meeting Targets: You will be expected to achieve specific call targets set by the management. Meeting these targets is important for the growth of our team.
- Collaborating with Team Members: You will work closely with team members to share insights and improve customer interactions. Collaboration leads to better results.
Required Skills and Expectations:
- Effective Communication Skills: A clear and pleasant speaking manner is essential for engaging customers and conveying information.
- Basic Computer Knowledge: Familiarity with computers and basic software programs is necessary for logging calls and accessing customer information.
- Positive Attitude and Patience: A friendly demeanor and patience are important when dealing with various customer inquiries and challenges.
- Problem-Solving Abilities: You should be able to think on your feet and find solutions to customer issues promptly.
We are excited to welcome enthusiastic candidates who are eager to learn and grow in the BPO industry.
Experience
0 - 1 Years
No. of Openings
30
Education
12th Pass
Role
BPO Telecaller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
19 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus
Face Interview Location
Career With Us, Opposite Mumbra station Thane