63

Customer Care Consultant Job Vacancies in Maharashtra

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Telephonic For Customer Advisor Jobs (Freshers)

Nexora Dynamics

  • 0 - 1 yrs
  • Viman Nagar Pune
Customer Care Teamwork Customer Relationship Customer Handling Good Communication Skills
We are looking for a Customer Consultant to join our team in Viman Nagar. In this role, you will be the first point of contact for our customers, helping them with their inquiries and providing assistance to enhance their experience with our services. **Key Responsibilities:**- **Customer Interaction:** Engage with customers in person or over the phone to address their questions or concerns effectively.- **Problem Resolution:** Identify customer issues and provide timely solutions, ensuring customer satisfaction and a positive experience.- **Product Knowledge:** Stay informed about our products and services to accurately inform customers and promote features that may benefit them.- **Documentation:** Maintain accurate records of customer interactions, feedback, and inquiries to help improve our services.- **Feedback Collection:** Gather customer feedback to understand their needs and share insights with the team to enhance service delivery.**Required Skills and Expectations:**Candidates should have a positive attitude and excellent communication skills, both verbal and written. You should be friendly and approachable, with a strong desire to help others. Basic computer skills are necessary to enter and manage customer information. The ideal candidate should be a quick learner, capable of understanding our products and services to assist customers effectively. A commitment to teamwork and a willingness to adapt to changing environments are also essential for success in this role.
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Hiring Fresher - Airport Ground Staff - Mumbai

Cloud Careers Services

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
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Hiring For Customer Care Consultant

Admin Bright LLP

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Andheri East Mumbai
Customer Relationship Outbound Calling Desktop Support Customer Service Customer Support Voice Process Technical Services English Language Inbound Process
Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person
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Hiring Freshers || Relationship Advisor

Match Making

Customer Care Consultant Basic Computer Skills Tele Performance Customer Management
Matrimonial matchmaking service provider. Must have knowledge of basic computer word, excel, ppt, pdf etc
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Jobs by Popular Location

Restaurant Consultant

Talisman HR Solution

Hotel Restaurant Restaurant Service Quick Service Restaurant QSR Customer Care Good Communication Burger Pizza Food Hotel Fodd Serving Kitchen Cleaning Order Taking
As a Restaurant Consultant, your responsibilities will include providing expert advice and guidance to restaurant owners and managers to improve their operations and profitability. You will be required to analyze their current processes, menu offerings, customer service, and financial performance to identify areas for improvement.Key skills for this role include a strong background in Hotel Restaurant and Quick Service Restaurant (QSR) management, as well as a deep understanding of restaurant service and customer care. You should have excellent communication skills to effectively communicate your recommendations to clients.
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Hiring Fresher - Customer Care Consultant - Navi Mumbai

Triedge

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Navi Mumbai
Communication Customer Care Consultant
Heyy!!We at Sutherland Global are hiring for Customer Care Executive!Eligibility:Excellent Communication skillsResides within 25km of Airoli locationImmediate JoinerNot pursuing higher studiesRole: Customer Care ExecutiveNight ShiftSalary: 2.73 LPAFreshers are encouragedTravel Boundaries:Open to candidates residing in the following areas:Central Line (Sion to Dombivli) and Harbour Line (Wadala to Panvel).Note: A 1.5 km cutoff applies to Kalyan, Panvel, and Dadar stations.Interested candidates drop your resumes at mahima.l@triedge.in
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Hiring Fresher / Customer Care Consultant / Higher Secondary

Ncarnate Infotech

  • Fresher
  • 3.5 Lac/Yr
  • Airoli Navi Mumbai
Good Communication Skills
Handle customer queries, recommend products, maintain customer recordsGood Communications in English and Hindi requiredQualification: Undergraduate and Any GraduateIf interested email your CV's on ncarnate03@gmail.com
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Walk-Ins Interview For Customer Care Consultant (Fresher)

Worqz Consultant

  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Vashi Navi Mumbai
Communication Customer Service Customer Care BPO Voice Voice Process
Hiring for Car Consultants, voice customer service at Vashi. HSC/Grad freshers can apply. Non BPO Corporate organisation. Interested candidates can contact HR Azlan Sayed at 9175264689
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Jobs by Related Category

Fashion Consultant (Female)

HG Advisers (Honi Group)

Fashion Consultant Customer Care Retail Sales Retail Operations Fabric Knowledge
Some responsibilities of a fashion consultant include:Researching fashion trends, industry best practices, and competitors Analyzing a business's current fashion choices Creating fashion proposals with visual examples Recommending clothing suppliers, designers, or manufacturers Coordinating and implementing fashion-related initiatives Staying up-to-date with industry events and fashion influencers Organizing and scheduling appointments with clients
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Customer Service/ Sales

Hiring India

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Mumbai
Customer Care Consultant International Sales
*Urgent hiring for shaadi* VIP Service - (Customer service + Renewals) Minimum 2 years of experience in Sales or Customer service + Sales/upsell/renewals.Needed Excellent English communication.Language required- Marathi + Hindi + English excellent communication Nightshift - 6 (Only males)Qualification- HSC passed.Salary- 25k - 35 IH - depends on the last drawn + On payroll + Incentives + Night allowances (Only for male)2 Rotational week off/ Rotational day shift For Males - Age - 24 years to 37 For Females - Age 24 to 42Location - Andheri Sakinaka
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Opening For Tele Consultant (Female Candidates Only)

Pravaayu Healthcare Pvt Limited

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Service Telecalling Telecaller Customer Query Solving Query Solving Customer Care Executive Customer Handling Service Support Inbound Calling Outbound Calling CRM Friendly
Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com
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Customer Care Consultant (3-4 Years)

Naadbramha Services India Pvt Ltd

  • 3 - 4 yrs
  • 3.3 Lac/Yr
  • Dhankawadi Pune
Complaint Handling Resolution Counsellor
Job Openings for 2 Customer Care Consultant Jobs with minimum 3 Years Experience in Dhankawadi, Pune,Complaint Handling,Resolution Counsellor, having Educational qualification of : Other Bachelor Degree with Good knowledge in Complaint Handling,Resolution Counsellor etc.
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Customer Service Engineer (Only Females)

Loyal Hr Consultancy

  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Pune
Back Office Executive Customer Care ERP Coordinator SAP SD Consultant
Handling Inside sale activities. Warranty-related issues to resolve on time of all customers. Handling for demo material which is issued to employees. Making weekly report and send to all Sales Engineers. Material follow up with HQ. Dispatch related queries for export shipments. Arranging materials to customers on time. Maintain sales orders data in the system
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Hiring For Loans Officer (home Loan)

Skywings Advisors Private Limited

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Mahape Navi Mumbai
Telecaller Sales Executive Customer Care Consultant Loan Officer Loan Sales Executive
PROFILE- LOAN OFFICERJob description1.Contact individuals on phone call to promote services like Home loan and cross selling.2.Should be able to explain the product and its benefits to the customers3.Resolving customer queries4.Customer follow up and feedback post initial interactionTraining will be provided
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Opening For Customer Care Specialist

RKN Jobs

Customer Care Consultant
Good communication skills neededFresher and experienced both can applyLocation andheri east mumbaiMnc bpoSal 19200 in handRegional language candidates can also applyF2f interviewShare cv 9205936567
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Teller Service Executive - Nagpur

National Global Support

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Nagpur
Customer Care Consultant Teller Service Executive
Work from home job opportunity age 18 plus mobile allow HR fast reply
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International BPO

Matrix Recruitment Consultant

Outbound Calling International Call Center Banking Process Customer Care Consultant Customer Service Representative International Voice Process
Hiring for 10 International BPO Jobs in Mumbai,Thane,Malad East, Mumbai,Malad West, Mumbai,banking process,Customer Care Consultant,Customer Service Representative,International Voice Process, for Freshers,Required Educational Qualification is : Other Bachelor Degree, Any Master Degree, Post Graduate Diploma with Good knowledge in banking process,Customer Care Consultant,Customer Service Representative,International Voice Process etc.
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Opening For Chat Process Executive

Hungry Brain

  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Mumbai
Chat Support Chat Process Non Voice Process Executive Customer Care Consultant Customer Relationship Executive
Should know basic English with proper pronunciations and Grammar to apply Address customer issues and complaints effectively, striving to achieve satisfactory resolutions and maintain positive customer relationships. Escalate complex issues to the appropriate department Excellent problem-solving abilities and a proactive approach to addressing customer concerns. Good verbal and written communication Proficiency with MS Office and other tools. Maintain professional behavior always portraying the company in a positive image while effectively managing customer complaints/issues.
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Field Sales Executive (Full Time)

Parallel Platform Private Limited

Agency Sales Customer Care Consultant Motivational Speaker Negotiation Skills Time Management Communication Advisor Product Analyst
Mandatory : Two-Wheeler & Driving License Ability to build strong relationships with hiring managers and candidates Strong organizational and time management skills Excellent problem-solving and decision-making skills Excellent communication and interpersonal skills Developing own Network of Suitable Candidates Should have strong sourcing skill Convincing skill, People ManagementNo joining fees is taken.Attendance bonus is given to employees if no leave taken by the employee.Petrol is given to the candidatesEvery Sunday is holidayFestival Leaves are also allotted
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Business Development Executive

Mona Generator Services Pvt. Ltd.

Field Sales Corporate Business Development Customer Relationship Customer Care Consultant Business Development Executive Marketing Executive Walk in
We have vacant of 4 Business Development Executive Jobs in Maharashtra Nagar, Mumbai, (for Maharashtra, knowledge Marathi language is mandatory) Jaipur,Kota,Udaipur,Customer Relationship,Customer Care Consultant,Business Development Executive,Marketing Executive, Experience Required : 3 Years Educational Qualification : Other Bachelor Degree Skill Customer Relationship,Customer Care Consultant,Business Development Executive,Marketing Executive etc.(Salary + Attractive incentives)
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Hiring Tele-caller For Malad West Mumbai

Hungry Brain

  • 2 - 8 yrs
  • Malad West Mumbai
BPO Call Center Tele Marketing Telecalling Executive Sales Person Telecaller Customer Care Consultant
Job descriptionTimings 9:30 -6:30/10-7 ( 6 days working )Customer Engagement:Engage with parents to understand their needs, concerns, and aspirations for their newborns' early brain development.Handle emotionally charged conversations with empathy and professionalism, ensuring a positive and reassuring customer experience.Target Achievement:Drive individual performance to achieve and exceed monthly and quarterly sales targets.Implement strategies to maximize sales opportunities and optimize the conversion of leads to enrollments.Product Expertise:Develop and maintain an in-depth knowledge of Hungry Brain's early brain development programs.Effectively communicate the unique features and benefits of our programs, addressing specific needs and concerns raised by parents.Independent Profile:Take ownership from initial outreach to program enrollment.Demonstrate a proactive and self-motivated approach to achieving and exceeding sales targets.Collaborate with the Team Leader to implement strategies for increased sales effectiveness.Qualifications:Minimum of 1+years of experience in telesales, with a proven track record of achieving and exceeding sales targets.Previous experience in an industry where emotions play a crucial role is desirable.Excellent communication and interpersonal skills, with a high level of empathy.Preference given to candidate who can speak Tamil, Telugu, or Kannada to effectively communicate with parents and create a more personalized experience.Proven ability to work independently in a target-driven environment.
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