Opening For Chat Process Executive

Hungry Brain

0 - 6 Years
1 Openings
1.8-2.8 Lac/Yr
Mumbai
Posted 17 days ago

Key Skills

Chat Support Chat Process Non Voice Process Executive Customer Care Consultant Customer Relationship Executive

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Job Description

Should know basic English with proper pronunciations and Grammar to apply

Address customer issues and complaints effectively, striving to achieve satisfactory resolutions and maintain positive customer relationships.

Escalate complex issues to the appropriate department

Excellent problem-solving abilities and a proactive approach to addressing customer concerns.

Good verbal and written communication

Proficiency with MS Office and other tools.

Maintain professional behavior always portraying the company in a positive image while effectively managing customer complaints/issues.

Experience : 0 - 6 Years

No. of Openings : 1

Education : Higher Secondary

Role : Chat Process Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

About Hungry Brain

Our Journey

2003

Our Journey begins from 9th Dec. 2003 with toy and books Library from our founder's residence at Kandivali west.

2005

Expertise on child's psychology resulted in the increase of demand of the library and on 6th Feb 2005 we opened the library in Malad west as Toyland library. While meeting hundreds of parents and understanding their upbringing patterns and challenges, our founder saw a drastic difference in the children who were exposed to books and reading in early days as compared to those who were not. Going into the depth, she found that the awareness among parents on the methods to inculcate reading habits in children was very less. Due to the lack of knowledge even though parents wanted their children to read books couldn't make any difference. Rather they were frustrated with failures and many had given up.

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