Support Manager Job Vacancies in Ahmedabad

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

We are looking for an experienced Human Resource Manager to join our team in Ahmedabad, India. This full-time role requires a dedicated professional with 5 to 11 years of experience and a postgraduate degree. nnKey Responsibilities:nn1. Recruitment and Selection: Manage the recruitment process, including creating job descriptions, screening candidates, conducting interviews, and coordinating onboarding procedures to ensure we attract and retain top talent.nn2. Employee Engagement: Develop and implement initiatives to keep employees motivated and engaged, fostering a positive workplace culture and improving overall job satisfaction.nn3. Performance Management: Oversee performance appraisal systems to assess employee performance accurately, providing guidance and support to managers for effective reviews and feedback conversations.nn4. Training and Development: Identify training needs and organize training programs to enhance employee skills and capabilities, supporting their professional growth within the company.nn5. Policy Development: Ensure policies and procedures are up-to-date and compliant with regulations, communicating these policies effectively to all employees.nnRequired Skills and Expectations:nnThe ideal candidate should have strong leadership abilities and excellent interpersonal skills to interact effectively at all levels of the organization. Proficiency in HR software, conflict resolution, and problem-solving are essential. Candidates should also demonstrate a deep understanding of labor laws and best practices in human resource management. A commitment to professional development and continuous improvement is highly valued.

Join our team as an Airport Ground Staff member in Ahmedabad. This role involves supporting the operational needs of the airport, ensuring passenger satisfaction, and maintaining safety standards.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and answering their queries to ensure a smooth travel experience.n n2. Safety Compliance: Adhere to safety and security protocols while performing daily tasks to maintain a safe environment for passengers and staff.nn3. Coordination with Teams: Collaborate with various departments like ticketing, baggage claim, and aircraft services to ensure timely and efficient ground operations.nn4. Problem-Solving: Address passenger concerns and issues promptly, providing solutions to enhance customer service.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade, with a willingness to learn and grow in a dynamic environment. Freshers and those with up to five years of experience are welcome to apply. Strong communication skills and a customer-focused attitude are essential for this role. Teamwork and the ability to work under pressure will contribute to your success as a ground staff member. Flexibility to work in shifts is also important due to the nature of airport operations.

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.Key Responsibilities:- Customer Service: Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- Safety and Security: Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- Communication: Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- Maintenance of Cleanliness: Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.Required Skills and Expectations:Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.

We are seeking a dedicated Executive Civil Engineer to join our team in Ahmedabad, Gujarat . This role is ideal for recent graduates or those with up to six years of experience in civil engineering.CERTIFICATIONS: -NICMAR,RICS, BHADANIS ,IIT TRAINING CERTIFICATE PREFERREDKey Responsibilities:1. Project Design: You will assist in the design of civil engineering projects, ensuring they meet technical specifications and safety regulations.2. Site Supervision: You will oversee construction sites, ensuring that work is carried out according to plans and quality standards.3. Collaboration: You will work closely with architects, contractors, and other engineers to coordinate project activities and address challenges.4. Quality Control: Regularly inspect materials and workmanship on site to ensure compliance with project standards.5. Documentation: You will maintain accurate records of project progress, including reports and daily logs, ensuring complete transparency and accountability.Required Skills and Expectations:Candidates should possess a degree in civil engineering and preferably have experience in construction or project management. Strong analytical skills and attention to detail are essential for evaluating projects effectively. Good communication skills are necessary for collaborating with team members and stakeholders. The ideal candidate should be proactive, able to work under pressure, and committed to delivering high-quality results on time. Flexibility and a willingness to learn new technologies in civil engineering will be crucial to your success in this role.CERTIFICATIONS: -NICMAR,RICS, BHADANIS ,IIT TRAINING CERTIFICATE PREFERRED

Hiring An HR Manager Who Can Handle It All Solo.We're not looking for someone to just fill a seat. We need an HR Manager who leads with passion, thinks creatively, and takes full ownership from hire to inspire.Location: Ahmedabad What you'll own:End-to-end recruitment sourcing to closing, campus drives includedHR branding, culture content, and social media presencePayroll, compliance, employee records & SOPsKPIs/KRAs design and performance managementEmployee engagement activities that actually engage peopleYou're a great fit if you have:3-5 years of hands-on HR management experienceExcellent English communication skillsA creative mindset with love for modern HR practicesStrong organizational skills and a self-starter attitudeProficiency in MS Office (Excel & Word especially)share your CV

Educational Qualification Diploma/ B.Tech/ B.E. Engineering (any stream) preferred Electrical background with MBA in any stream.Additional qualification related to purchasing management or materialmanagement, execution planningQualification & Experience Minimum of 6-8 years of experience in Project management Strong understanding of Solar project execution, inventory management, effectively carry out project operations. Experience with ERP systems and supply chain software. Knowledge of relevant regulation and safety, Quality standards Excellent analytical, problem-solving, and decision-making skills. Ability to lead and develop high-performing teams. Excellent communication and stakeholder management skills. Knowledge of industry best practices, regulations, and emerging trends.Key Deliverables Project Planning & Design Develop detailed project plans, including feasibility studies, site assessments, and system design. Budget & Cost Management Track expenses, control project costs, and ensure financial viability Regulatory Compliance Obtain necessary permits and adhere to local laws and industry standards. Vendor & Stakeholder Coordination Manage relationships with suppliers, contractors, and clients to ensure smooth execution, Execution planning implementation sharing with client on regular basis, Construction Oversight Monitor site activities, ensuring quality control and safety compliance, Material tracking, decision making on time as per conditions, monitoring & Preparation of DPR Risk Management Identify potential risks and implement mitigation strategies, responsibility of work management Performance Testing & Commissioning Ensure systems are functioning as designed before commissioning plant and HOTO Process Implementation activity wise ongoing execution time onwards Documentation & Reporting Maintain accurate project records,like checklist QAPS,etc, based on client requirement and provide regular updates to stakeholders.

We are looking for a dedicated Ticketing Manager to oversee the ticketing operations in our Ahmedabad office. This role involves managing ticket sales, coordinating with various departments, and ensuring a smooth booking process for customers. Ideal candidates are detail-oriented and passionate about delivering excellent service.Key Responsibilities:1. Manage Ticket Sales: You will handle all aspects of ticket sales, including monitoring daily sales and ensuring accurate records.2. Coordinate with Teams: Collaborate with event organizers, customer service, and finance teams to streamline ticketing processes and resolve any issues.3. Customer Support: Respond to customer inquiries and concerns regarding ticket bookings, providing timely assistance to enhance customer satisfaction.4. Reporting: Prepare regular reports on ticket sales and customer feedback to identify trends and areas for improvement.5. Maintain Database: Keep the ticket sales database up-to-date, ensuring all information is accurate and accessible.Required Skills and Expectations:Candidates should have a high school diploma and ideally some experience in ticketing or customer service. Strong communication skills are essential as you will be interacting with customers and team members daily. Attention to detail is crucial for managing ticket inventories and sales data accurately. A proactive attitude and the ability to work in a fast-paced environment will help you succeed in this role. Familiarity with ticketing software is a plus.