Urgent Hiring Tele-caller for Malad West Mumbai

Hungry Brain

Job description

Timings 9:30 -6:30/10-7 ( 6 days working )

Customer Engagement:

Engage with parents to understand their needs, concerns, and aspirations for their newborns' early brain development.

Handle emotionally charged conversations with empathy and professionalism, ensuring a positive and reassuring customer experience.

Target Achievement:

Drive individual performance to achieve and exceed monthly and quarterly sales targets.

Implement strategies to maximize sales opportunities and optimize the conversion of leads to enrollments.

Product Expertise:

Develop and maintain an in-depth knowledge of Hungry Brain's early brain development programs.

Effectively communicate the unique features and benefits of our programs, addressing specific needs and concerns raised by parents.

Independent Profile:

Take ownership from initial outreach to program enrollment.

Demonstrate a proactive and self-motivated approach to achieving and exceeding sales targets.

Collaborate with the Team Leader to implement strategies for increased sales effectiveness.

Qualifications:

Minimum of 1+years of experience in telesales, with a proven track record of achieving and exceeding sales targets.

Previous experience in an industry where emotions play a crucial role is desirable.

Excellent communication and interpersonal skills, with a high level of empathy.

Preference given to candidate who can speak Tamil, Telugu, or Kannada to effectively communicate with parents and create a more personalized experience.

Proven ability to work independently in a target-driven environment.

Experience : 2 - 8 Years

No. of Openings : 8

Education : Higher Secondary, Any Bachelor Degree

Role : Tele-caller

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India