Support Manager Job Vacancies in Bangalore

Customer Service ManagerExperience: 5-8 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Customer Service Manager to lead customer support operations, improve service quality, and ensure high customer satisfaction. The role involves managing teams, monitoring service KPIs, handling escalations, and driving process improvements.Key Responsibilities:Manage day-to-day customer service operations and teams.Monitor CSAT, TAT, SLA and other service KPIs.Handle escalated customer issues and ensure timely resolution.Identify process gaps and implement service improvements.Prepare MIS and performance reports.Coordinate with internal teams to resolve customer concerns.Relevant Skillset:Customer Service, Customer Support, Customer Experience, CSAT, SLA, TAT, Escalation Management, Team Management, CRM, MIS, Service Operations, Process Improvement, Quality Management, Voice Process, E-commerce, BFSI

We are looking for dedicated Airport Ground Staff to join our team in Bangalore, India. This role is ideal for individuals seeking a starting position in the aviation industry, offering an exciting environment with opportunities for growth.nnKey Responsibilities:nn- Passenger Assistance: Greet and assist passengers at various points, such as check-in and boarding, ensuring a smooth travel experience.n- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled with care and placed on the right flights.n- Check-in Operations: Facilitate the check-in process by verifying passenger details and issuing boarding passes in a timely manner.n- Information Providing: Address passenger inquiries and provide accurate information about flight schedules, services, and airport facilities.nnRequired Skills and Expectations:nnCandidates should have completed their 12th standard and possess excellent communication skills. A friendly and approachable demeanor is essential for assisting passengers effectively. A commitment to teamwork and attention to detail is expected, as the role involves coordinating with various departments. Previous experience is not necessary, making this an excellent opportunity for fresh graduates or those with up to five years of experience. Candidates must be prepared to work full-time and operate from the office, contributing to the airports smooth functioning and enhancing passenger satisfaction.

We are seeking a dedicated Executive Civil Engineer to join our team in Bangalore, India, Karnataka . This role is ideal for recent graduates or those with up to six years of experience in civil engineering.CERTIFICATIONS: -NICMAR,RICS, BHADANIS ,IIT TRAINING CERTIFICATE PREFERREDKey Responsibilities:1. Project Design: You will assist in the design of civil engineering projects, ensuring they meet technical specifications and safety regulations.2. Site Supervision: You will oversee construction sites, ensuring that work is carried out according to plans and quality standards.3. Collaboration: You will work closely with architects, contractors, and other engineers to coordinate project activities and address challenges.4. Quality Control: Regularly inspect materials and workmanship on site to ensure compliance with project standards.5. Documentation: You will maintain accurate records of project progress, including reports and daily logs, ensuring complete transparency and accountability.Required Skills and Expectations:Candidates should possess a degree in civil engineering and preferably have experience in construction or project management. Strong analytical skills and attention to detail are essential for evaluating projects effectively. Good communication skills are necessary for collaborating with team members and stakeholders. The ideal candidate should be proactive, able to work under pressure, and committed to delivering high-quality results on time. Flexibility and a willingness to learn new technologies in civil engineering will be crucial to your success in this role.CERTIFICATIONS: -NICMAR,RICS, BHADANIS ,IIT TRAINING CERTIFICATE PREFERRED

We are looking for dedicated and enthusiastic individuals to join our team as Ground Staff in Bangalore. This role is essential for ensuring that our operations run smoothly and efficiently.Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, boarding, and other travel-related inquiries to ensure a pleasant travel experience.- Luggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled carefully and delivered to the correct destinations.- Check-in Support: Facilitate the check-in process for passengers, including issuing boarding passes and verifying travel documents, to ensure timely departures.- Customer Service: Provide excellent customer service by addressing concerns, answering questions, and offering solutions, creating a welcoming environment for travelers.- Safety Compliance: Follow safety protocols and guidelines to ensure the wellbeing of passengers and staff, maintaining a safe working environment.- Coordination with Teams: Work closely with other teams such as security and maintenance to ensure a seamless operation and assist with any operational tasks as needed.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education. Strong communication skills and a friendly demeanor are essential, as you will be interacting with passengers daily. Must be detail-oriented and able to handle various tasks simultaneously in a fast-paced environment. Candidates with prior experience in customer service or aviation are preferred, but freshers are welcome. A collaborative attitude and a willingness to learn are crucial for success in this role.

OverviewCabin Crew members are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They represent the airlines image and deliver exceptional in-flight service while maintaining strict adherence to aviation safety standards. The role demands professionalism, confidence, and the ability to handle challenging situations calmly and efficiently.Key Responsibilities Safety & Security DutiesConduct pre-flight safety checks and ensure all safety equipment is functional.Demonstrate and explain safety procedures to passengers before takeoff.Ensure passenger compliance with seat belt, luggage, and electronic device regulations.Handle in-flight emergencies, including administering first aid when required.Communicate effectively with the flight deck crew and ground staff regarding safety issues.Maintain security vigilance throughout the flight, identifying and addressing suspicious behavior or items. Passenger ServiceWelcome passengers on board and assist them in finding their seats.Provide information about flight schedules, onboard facilities, and safety guidelines.Serve meals, snacks, and beverages efficiently and courteously.Respond promptly to passenger requests and concerns.Handle special passenger requirements (e.g., elderly, children, passengers with disabilities, VIPs).Assist during boarding and disembarkation to ensure a smooth flow of passengers. Operational & Administrative TasksPrepare and submit flight reports after each trip.Manage onboard inventory such as meals, beverages, and duty-free items.Conduct pre- and post-flight checks to ensure the aircraft cabin is clean and organized.Record and report any incidents, service issues, or passenger complaints.Coordinate with ground staff for cabin preparations and passenger assistance.Skills & CompetenciesCore Skills:Excellent communication and interpersonal skillsStrong customer service orientationQuick decision-making and problem-solving abilityAbility to stay calm under pressure and in emergenciesProfessional appearance and demeanorTechnical Skills:Understanding of aviation safety regulationsKnowledge of in-flight service proceduresFamiliarity with first aid and emergency response protocolsPersonal Attributes:Empathy, patience, and cultural sensitivityTeam-oriented attitudeAdaptability to irregular schedules and different time zonesAttention to detail and a strong sense of responsibilityEducational QualificationsMinimum: 10+2 (Higher Secondary) or equivalent qualificationPreferred: Diploma/Degree in Aviation, Hospitality, or Travel ManagementCertifications:Safety and Emergency Procedures (SEP)First Aid/CPR TrainingDGCA-approved Cabin Crew Course (for Indian airlines)ExperienceEntry Level: Freshers with strong communication and presentation skills may apply.Experienced: Prior experience in customer service, hospitality, or cabin crew roles preferred.Physical & Appearance StandardsPleasant personality and well-groomed appearanceGood health and fitness (meeting airline medical standards)Vision: Correctable to 6/6Height: Typically 155 cm (female) / 170 cm (male) minimum (varies by airline)No visible tattoos or body piercings when in uniformWork EnvironmentLong working hours, including weekends and holidaysFrequent travel and layovers in different cities/countriesExposure to varying climates and time zonesMust adhere to airline grooming and uniform standards

Job Summary:The Admin Operations Manager is responsible for overseeing and coordinating all administrative and operational functions within the organization. This role ensures smooth day-to-day operations, effective resource utilization, adherence to company policies, and a safe and efficient work environment. The Admin Operations Manager acts as the central link between management, staff, and external vendors to ensure business continuity and operational excellence.Key Responsibilities: 1. Administrative ManagementSupervise all administrative activities including office management, logistics, and facility operations.Develop, implement, and monitor Standard Operating Procedures (SOPs) to improve efficiency and consistency.Maintain accurate records of office assets, inventory, and documentation.Oversee procurement of office supplies, equipment, and vendor contracts.Ensure compliance with statutory, health, and safety regulations. 2. Operational OversightPlan and manage daily operations to ensure seamless workflow across departments.Identify process gaps and recommend operational improvements to enhance productivity.Coordinate with internal teams to ensure alignment between administrative and business goals.Monitor and evaluate performance metrics, generating periodic operational and financial reports.Oversee maintenance, housekeeping, and facility management services. 3. People & Vendor ManagementLead and supervise administrative and support staff to ensure efficiency and professionalism.Conduct training, performance evaluations, and team development activities.Manage vendor relationships negotiate contracts, ensure service quality, and control costs.Foster a positive work culture focused on collaboration, accountability, and high performance. 4. Budgeting & Cost ControlPrepare and manage annual operational and administrative budgets.Track expenditures and identify cost-saving opportunities without compromising quality.Support finance teams in audits, expense reporting, and budget analysis. 5. Communication & CoordinationAct as a liaison between management, employees, and external agencies.Ensure smooth communication flow across departments and timely issue resolution.Prepare reports, presentations, and administrative updates for senior management.Qualifications and Requirements:Bachelors degree in Business Administration, Management, or a related field.MBA or equivalent qualification preferred.06 years of experience in administration or operations, including managerial experience.Strong knowledge of office management, procurement, and vendor coordination.Proficiency in MS Office (Excel, Word, PowerPoint) and ERP or administrative management systems.Excellent leadership, communication, and organizational skills.Ability to multitask and manage time effectively under pressure.Knowledge of compliance, safety, and statutory regulations.Key Skills:Leadership and team managementStrategic planning and executionProcess improvement and operational efficiencyBudgeting and cost controlVendor and facilities managementCommunication and problem-solvingAnalytical thinking and reportingPerformance Indicators:Operational efficiency and process improvement metricsBudget adherence and cost control effectivenessStaff performance and retention ratesCompliance and audit scoresTimeliness and accuracy of reporting

Human Resource Managers are professionals tasked with strategic planning for staffing, conducting interviews, and hiring personnel to foster a productive work atmosphere. They consult executives on decisions impacting all management levels, fostering sustainable transformation within business or company.

As an Administration Executive, your responsibilities will include overseeing and managing the daily operations of the office, providing administrative support to ensure efficient operation of the office, handling basic HR tasks such as onboarding new employees and maintaining employee records, managing office supplies and equipment, and coordinating with various departments to ensure smooth workflow.To excel in this role, you should have excellent organizational skills, strong attention to detail, the ability to prioritize tasks and meet deadlines, good communication skills, both written and verbal.

We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.

Key ResponsibilitiesEvent Planning & CoordinationAssist in preparing event plans, run-of-show documents, and checklistsCoordinate with vendors, CS team, and production for seamless executionEnsure all pre-event requirements are confirmed at least 24 hours in advanceOn-Ground ExecutionSupervise on-ground setup, vendor movements, and dismantlingBe the primary point of contact for vendors during eventsResolve on-ground issues quickly and escalate when requiredBudget ManagementTrack event-wise expenses and ensure P&L stays within budgetCollect minimum 3 vendor quotations per event for cost benchmarkingSupport post-event financial reconciliationTeam SupervisionGuide and supervise Operation Executives during eventsAssign tasks, monitor execution, and ensure accountabilityWeekly Review MeetingPresent event status, operational challenges, and upcoming event plans in weekly reviews

Role SummaryWe are looking for a Client Servicing Manager to lead client communication, requirement analysis, proposal development, project planning, and end-to-end event delivery. The ideal candidate will manage client relationships, guide internal teams, and ensure flawless execution of all events.Key ResponsibilitiesClient Leadership & StrategyLead client meetings, understand briefs, and convert them into actionable event plansIdentify client needs, propose solutions, and manage expectations at all stagesBuild long-term relationships with key corporate clientsProposal & Budget DevelopmentPrepare event concepts, presentations, budgets, and pitch decksEnsure feasibility, profitability, and alignment with client goalsCollaborate with creative and production teams for accurate inputsProject Planning & CoordinationCreate detailed event timelines, checklists, and workflow plansLiaise with production, creative, operations, logistics, and vendorsManage approvals, revisions, and communication flowsOn-Ground Event DeliveryLead event execution and supervise all client interactions on-siteEnsure all deliverables are completed as per the approved planResolve last-minute challenges professionally and efficientlyTeam ManagementMentor and guide junior CS team membersAllocate responsibilities and monitor team performanceWeekly Review MeetingPresent project updates, client status, and process improvements in weekly reviews