Customer Relationship Manager Jobs

We are looking for an Airline Customer Service Executive to join our team in Hooghly. This is a full-time position suitable for individuals with little to no experience. A minimum educational qualification of 10th pass is required. The role involves a variety of customer-focused tasks to enhance the travel experience for our passengers.**Key Responsibilities:**- **Assist Passengers:** Provide support to passengers with inquiries about flight schedules, ticket bookings, and baggage information, ensuring they receive accurate and timely assistance.- **Handle Complaints:** Address customer complaints and concerns promptly, aiming to resolve issues to enhance customer satisfaction and loyalty.- **Coordinate with Airlines:** Liaise with various airlines to gather information on flight details, cancellations, and changes, ensuring passengers are kept informed.- **Process Ticket Sales:** Assist in the processing of ticket sales, answering questions related to fares, and providing necessary documentation to passengers.- **Maintain Records:** Keep accurate records of customer interactions and transactions to support service improvement and provide feedback to management.**Required Skills and Expectations:**Candidates should possess strong communication skills, as the role demands regular interaction with passengers. A friendly and approachable demeanor is essential for providing excellent service. Basic computer skills are necessary for using booking systems and handling inquiries. Applicants should be reliable, punctual, and able to work in a fast-paced environment. Being a team player with a positive attitude will also help in effectively addressing customer needs and contributing to a collaborative workspace.

We are looking for Airport Ticketing Staff to join our team in Pune, India. This entry-level position is perfect for individuals who are eager to start a career in the aviation industry. Candidates should have completed their 12th grade and can have between 0 to 6 years of experience.Key Responsibilities:1. **Ticket Booking and Issuance**: Assist customers in booking flight tickets accurately and efficiently, ensuring all details are confirmed before issuing tickets.2. **Customer Service**: Provide excellent service to passengers by answering their queries, addressing concerns, and offering information about flight schedules and fares.3. **Managing Reservations**: Help manage flight reservations, changes, and cancellations, ensuring that all processes comply with airline policies.4. **Payment Processing**: Handle cash and card transactions securely, providing receipts and confirming payments to passengers.5. **Maintaining Records**: Keep records of ticket sales, passenger details, and other important documents organized and up to date.Required Skills and Expectations:Candidates should have good communication skills to interact effectively with customers. Attention to detail is crucial for ticket accuracy and processing transactions efficiently. Basic computer skills are necessary to use booking systems and manage records. A friendly and positive attitude is essential for providing excellent customer service. Applicants should be willing to work full time from the office and adapt to a dynamic work environment.

We are looking for a motivated Field Sales Executive to join our team in Chhindwara. This entry-level position is ideal for individuals who are passionate about sales and eager to learn. As a Field Sales Executive, your main responsibilities will include identifying potential customers and understanding their needs. You will visit clients in your designated area to present our products and services effectively. Building strong relationships with customers will be crucial, as this will help you to understand their requirements and increase sales opportunities. You will also need to keep accurate records of your visits and sales efforts to help develop strategies for improvement.To succeed in this role, you should have excellent communication skills, enabling you to clearly convey information and persuade clients. Basic computer skills are necessary to maintain sales records and handle reporting. A strong desire to achieve targets and a willingness to learn are essential, as you will be working closely with experienced team members who will guide you.We expect you to be self-motivated, with the ability to work independently while also collaborating with the team. As a Field Sales Executive, you should be comfortable with traveling within your area and adapting to different sales environments. This is a great opportunity for someone looking to start a career in sales with growth potential.

We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - **Ticketing Support:** Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- **Baggage Services:** Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- **Information Services:** Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- **Safety and Security Compliance:** Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.

Job Summary:We are seeking a dynamic and motivated Sales Executive to join our showroom team. The ideal candidate will be responsible for assisting walk-in customers, following up on sales inquiries,Generating new leads and achieving monthly sales targets. This role requires excellent communication, negotiation skills, and a passion for automobiles and willing to do field job.Key Responsibilities: Field visit and generate potential lead from market. Use of digital Social Media platforms to generate leads. Greet and assist customers, understand their vehicle requirements, and provide suitable options. Conduct detailed product presentations, test drives, and vehicle feature demonstrations. Maintain up-to-date knowledge of the used car inventory, pricing, financing options, and industry trends. Handle inquiries via phone, WhatsApp, email, and showroom visits. Prepare and present quotations, finance deals, and negotiate pricing to close sales. Ensure proper documentation and coordinate with back-office for loan, insurance, and RTO formalities. Achieve monthly sales targets and contribute to team goals. Follow up with potential leads and maintain customer relationships for repeat business and referrals. Maintain records of all leads, follow-ups, and customer interactions. Attend daily sales meetings, training, and dealership events as required.Key Skills & Competencies:Strong communication and interpersonal skills.Good negotiation and closing skills.Customer-centric attitude.Ability to work under pressure and achieve targets.Qualification & Experience:Minimum H.S. Pass / Graduate (Preferred)1-3 years of experience in automobile sales (used or new car dealership preferred)Freshers with good communication skills and passion for sales can also apply.Candidates with Two Wheeler and valid License Preferred.

We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. **Booking Air Tickets**: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. **Customer Service**: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. **Fare Calculation**: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. **Documentation**: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. **Follow-up**: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.

We are looking for a dedicated Office Secretary to support our team in Lucknow. As an Office Secretary, you will play a crucial role in ensuring smooth office operations while providing administrative assistance.**Key Responsibilities:**- **Handling Correspondence:** Manage phone calls, emails, and mail, ensuring timely responses and communication with clients and team members.- **Organizing Schedules:** Assist in managing calendars, scheduling appointments, and coordinating meetings to keep the team's activities organized.- **Maintaining Records:** Keep proper records of documents, files, and reports, ensuring easy retrieval and good organization within the office.- **Preparing Documents:** Help prepare presentations, reports, and other necessary documentation, contributing to the office's efficiency.- **Support Team Members:** Provide administrative support to all staff, including data entry, filing, and other tasks as needed.**Required Skills and Expectations:**- **Education:** Candidates must have completed at least 12th grade. - **Communication Skills:** Strong verbal and written communication skills are essential for effective correspondence and coordination.- **Organizational Abilities:** The ideal candidate should be detail-oriented and able to manage multiple tasks efficiently.- **Computer Proficiency:** Familiarity with basic computer software such as Microsoft Office is important for completing tasks.- **Team Player:** A positive attitude and willingness to collaborate with others in a full-time office environment are expected. This role is suitable for both fresh graduates and those with up to six years of experience, as training will be provided.

We are seeking dedicated Airport Ticketing Staff to support travelers at our bustling airport in Dehradun. This role is perfect for individuals who are enthusiastic about providing excellent customer service in a dynamic environment, whether they have prior experience or are new to the industry.Key responsibilities include assisting passengers with ticket bookings, cancellations, and refunds. You will guide customers through the ticketing process at kiosks and counters, ensuring their travel experience is smooth and satisfactory. Additionally, you will help travelers with luggage checks and provide information about flights, gates, and any delays. A successful candidate will have strong communication skills to interact effectively with passengers from diverse backgrounds. Attention to detail is crucial to ensure accurate ticket information and prevent errors. Basic computer skills are required for using ticketing software and handling transactions efficiently.We expect willingness to work in shifts, as airports operate around the clock. A positive attitude and a readiness to assist customers, no matter the situation, are essential for this role. Applicants must have completed their 12th grade and be prepared to provide stellar service while managing multiple tasks. This position offers an opportunity to grow in the travel industry while contributing to memorable travel experiences for passengers.

We are looking for dedicated Airport Ticketing Staff to join our team in Bangalore. This full-time position is ideal for individuals with a passion for customer service and travel, ensuring a smooth experience for airline passengers.Key Responsibilities:1. **Ticket Sales and Reservations**: Assist passengers with booking flight tickets and handle cancellations or changes efficiently.2. **Customer Service**: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring all passengers are informed about their travel plans.3. **Check-In Assistance**: Facilitate the check-in process, helping passengers with baggage handling and issuing boarding passes.4. **Payment Processing**: Accurately process payments for tickets and issue receipts, ensuring all financial transactions are handled securely.5. **Communication**: Liaise with airline staff and passengers to share important information, including flight schedules and gate changes.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and display a friendly demeanor at all times. Strong communication skills in English and local languages are essential, along with the ability to handle stressful situations effectively. Basic computer skills are required to manage booking systems, and a strong attention to detail is crucial for accurate ticketing. Individuals should be flexible with their work hours, as shifts may include weekends and holidays. A customer-first attitude is essential for fostering a positive travel experience for all passengers.

As an Airport Ticketing Staff member in Rajkot, India, you will play a crucial role in ensuring smooth operations at the airport. You will assist passengers with ticketing processes and provide outstanding customer service, making travel experiences enjoyable.Key Responsibilities:- **Ticket Sales:** You will assist passengers in purchasing tickets, ensuring they understand travel options, fares, and regulations.- **Customer Assistance:** You will help travelers with inquiries, addressing concerns related to their flights and ticketing, and providing necessary guidance.- **Check-In Support:** You will assist passengers during the check-in process, ensuring they have all required documentation and guiding them through the procedures.- **Problem Resolution:** You will address any issues that arise during the ticketing process, including cancellations or changes, by providing appropriate solutions.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess a basic understanding of ticketing systems and customer service principles. You must have strong communication skills, as interacting with passengers is a key part of the role. Being detail-oriented is essential to avoid mistakes in ticketing. A friendly and patient demeanor is expected to handle various passenger needs and concerns calmly. Additionally, a willingness to learn and adapt to airline policies and technology is important for succeeding in this dynamic environment.

As an Airport Guest Relationship Executive in Howrah, India, you will play a vital role in ensuring travelers have a pleasant and memorable experience at the airport. Your friendly and professional demeanor will help foster positive relationships with guests.Key Responsibilities:1. **Guest Assistance**: Greet and assist travelers with check-in processes, provide information on flight schedules, and answer any queries they might have about airport facilities or services.2. **Problem Resolution**: Address any concerns or complaints from guests and work to resolve them promptly, ensuring their comfort and satisfaction.3. **Communication**: Maintain clear communication with airline staff and other airport personnel to ensure smooth operations and timely updates for guests.4. **Customer Feedback**: Collect feedback from travelers regarding their experience and report this information to management to help improve services.5. **Safety Awareness**: Uphold airport safety and security procedures to ensure a safe environment for all guests.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and possess excellent interpersonal skills. You should be approachable, patient, and able to communicate effectively with people from different backgrounds. Basic knowledge of travel-related processes and customer service skills will be beneficial. A positive attitude and willingness to work as part of a team are essential for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.

We are looking for an Airport Guest Relationship Executive to ensure a warm and efficient experience for travelers at the airport. This entry-level position is perfect for someone passionate about customer service and eager to learn.Key Responsibilities:1. **Guest Assistance**: Greet and assist guests at various points within the airport, providing information and support to enhance their travel experience.2. **Problem Resolution**: Address any issues or concerns raised by travelers promptly and effectively, ensuring their comfort and satisfaction.3. **Information Dissemination**: Provide accurate information regarding flights, terminal facilities, and services available within the airport.4. **Team Collaboration**: Work closely with other airport staff and management to ensure seamless service delivery and address any operational challenges.Required Skills:Strong interpersonal skills are essential for interacting with diverse groups of travelers. You should possess a friendly demeanor and an eagerness to help. Basic communication skills in English and Hindi will be beneficial. Adaptability and the ability to work in a fast-paced environment are crucial to handle the dynamic nature of airport operations. Being proactive and attentive to guests

We are seeking an Airport Guest Relationship Executive in Asansol. This role is ideal for those looking to start their career in the hospitality and travel industry, perfect for recent graduates or individuals with minimal experience.Key Responsibilities:1. Guest Interaction: Provide a warm welcome and assist guests upon arrival, ensuring they feel valued and appreciated.2. Information Assistance: Offer information regarding flight schedules, airport services, and local attractions to enhance the guest experience.3. Problem Resolution: Address any guest queries or complaints promptly and effectively, ensuring satisfaction and maintaining a positive atmosphere.4. Coordination: Work closely with airline staff and other airport personnel to ensure a seamless experience for passengers, facilitating communication between different departments as needed.5. Report Maintenance: Keep accurate records of guest inquiries and feedback to continuously improve service quality.Required Skills and Expectations:Ideal candidates should possess strong communication skills and be able to interact professionally with guests from diverse backgrounds. A positive attitude and a willingness to learn are essential. The ability to work in a fast-paced environment and handle stressful situations calmly is important. Basic knowledge of English is necessary, along with a friendly demeanor to promote a welcoming atmosphere. Reliability and punctuality are key traits, as this role requires consistent attendance at the airport location. Being a team player and showing a commitment to excellent guest service will lead to success in this role.

We are looking for dedicated Ground Staff to join our team in Coimbatore. This is a full-time position suitable for individuals with 0 to 6 years of experience and a minimum education level of 12th pass.**Key Responsibilities:**- **Customer Service:** Engage with passengers at the airport, assisting with boarding and luggage handling to ensure a pleasant travel experience.- **Check-in Assistance:** Help passengers with check-in procedures, including printing boarding passes and verifying travel documents.- **Luggage Handling:** Manage the loading and unloading of luggage, ensuring that all bags are handled with care and delivered to the correct destination.- **Safety Procedures:** Follow safety protocols and regulations while performing duties, ensuring a secure environment for both passengers and staff.- **Communication:** Interact with airport teams and passengers, conveying information about flight schedules and gate changes effectively.- **Problem Solving:** Address and resolve passenger inquiries or concerns quickly and professionally to maintain high customer satisfaction levels.**Required Skills and Expectations:**Candidates must have excellent communication skills, both verbal and written, to interact well with passengers and colleagues. A friendly and approachable demeanor is essential for customer service roles. Basic computer skills are required to assist with check-in tasks efficiently. Additionally, candidates should be able to work in a fast-paced environment and handle multiple tasks effectively. Punctuality, teamwork, and a professional appearance are crucial aspects expected from all Ground Staff members.

We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.**Key Responsibilities:**- **Customer Assistance:** Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- **Luggage Management:** Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- **Safety Compliance:** Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Information Support:** Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- **Team Collaboration:** Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.**Required Skills and Expectations:**Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.

As an air hostess, your primary role is to ensure the safety, comfort, and satisfaction of passengers during flights. You will work closely with the flight crew and provide exceptional service to create a welcoming environment for travelers.**Key Responsibilities:**- **Passenger Safety and Security:** Conduct safety demonstrations and ensure passengers comply with safety regulations throughout the flight.- **Customer Service:** Greet passengers warmly, assist them with seating arrangements, and attend to their needs during the flight.- **Food and Beverage Service:** Serve meals and drinks, catering to passengers dietary preferences and ensuring a pleasant dining experience.- **Emergency Preparedness:** Be trained to handle emergency situations, providing guidance and support to passengers in case of any unforeseen incidents.- **Communication:** Maintain clear communication with the flight crew and relay important information to passengers as needed.- **Cleanliness and Maintenance:** Ensure the cabin is kept clean and tidy, checking that all amenities are stocked and available for use.**Required Skills and Expectations:**- Excellent communication skills in English and local languages to interact effectively with passengers.- Strong customer service orientation, showing empathy and professionalism in all interactions.- Ability to work in a team environment, cooperating with other crew members to ensure smooth operations.- Physical fitness and stamina to handle the demands of long flights and active duty.- A positive attitude, adaptability, and the ability to remain calm under pressure. Candidates should have a minimum educational qualification of 12th Pass and can be freshers or have up to six years of experience. The role requires working from the office and involves being on flights frequently.

Job Purpose:To lead and manage the sales team. Drive car sales, meet monthly sales targets, maintain customer satisfaction, and ensure growth in revenue through strategic planning and effective execution.Key Responsibilities:Achieve monthly and annual sales targets.Develop and implement effective sales strategies to increase vehicle sales.Monitor daily sales activities and guide the sales team accordingly.Analyzing market trends and identifying sales opportunities.Looking after marketing campaigns & co-ordinating Social Media TeamTeam Leadership:Recruit, train, and mentor sales executives.Conduct regular team meetings, performance reviews, and skill development sessions.Set individual targets for the sales team and monitor their performance.Training & motivating everyone about teamwork and also plan sales for every individualCustomer Handling:Ensure a high level of customer satisfaction and positive experience.Handle high-value or complex customer negotiations.Address customer queries, complaints, and ensure timely resolution.Inventory & Pricing:Maintain optimal inventory of used cars. Entire stock management (90 days cycle)Coordinate with procurement teams for optimum inventory management.Monitoring vehicle pricing and profitability.Marketing & Business DevelopmentWork with the marketing team to plan and execute sales promotions and campaigns.Support digital and offline lead generation efforts.Relationship building with OEM