Array ( [0] => customer-relationship-manager [1] => mumbai ) 200+ customer relationship manager Jobs in Mumbai,customer relationship officer Job Vacancies in Mumbai Maharashtra
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Customer Relationship Manager Job Vacancies in Mumbai

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Opening For Relationship Manager

RULOANS Distribution Pvt. ltd.

  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Vasai East Mumbai
Customer Relationship HNI Acquisition Team Management Skills Negotiation Skills BFSI
Key ResponsibilitiesClient Relationship Management: Acting as the primary point of contact to foster trust and long-term partnerships.Needs Assessment: Understanding client's financial goals or business needs to offer tailored solutions and advice.Sales & Growth: Meeting sales targets by identifying upselling and cross-selling opportunities within existing accounts.Conflict Resolution: Addressing client complaints and concerns promptly and professionally.Reporting & Analysis: Monitoring account performance, maintaining accurate records in CRM systems, and preparing reports on client interactions.Internal Collaboration: Working with marketing, sales, and support teams to deliver a seamless client experience.Required Skills and QualificationsCommunication: Strong verbal and written communication skills for client interaction and negotiation.Interpersonal Skills: Empathy and a customer-centric mindset to build trust.Problem-Solving: Ability to resolve complex customer issues efficiently.Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office/Google Workspace.Education/Experience: Usually requires a bachelor
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Relationship Manager (Freshers) Mumbai

Orchids international school

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Female
  • Mumbai
Customer Relationship Negotiation Skills Customer Service Interpersonal Skills
We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.
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Hiring For Sales Manager (Female Candidates Preferred)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 3 yrs
  • Dadar Mumbai
Direct Marketing Customer Relationship Marketing Retail Sales Corporate Sales Channel Sales Marketing Communication
We are looking for a motivated and skilled female Sales Manager to join our team in Dadar, Mumbai. This full-time position is ideal for proactive individuals who can drive sales and lead a successful team.The Sales Manager will oversee daily sales operations, develop strategies to increase sales, and build strong relationships with clients. Key Responsibilities:- **Team Leadership**: Guide and support the sales team by providing coaching and training to enhance their skills and performance.- **Sales Strategy Development**: Analyze market trends and customer needs to create effective sales strategies that meet company goals.- **Client Relationship Management**: Establish and maintain positive relationships with clients to ensure customer satisfaction and loyalty.- **Sales Performance Tracking**: Monitor sales metrics and performance data, preparing reports for upper management to track progress and identify areas for improvement.- **Achieving Sales Targets**: Set and achieve monthly and quarterly sales targets to drive revenue growth and enhance market share.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in sales, with a proven track record of achieving targets. Strong communication skills are essential for interacting with clients and team members. The candidate must be a 12th pass and possess good organizational skills to manage multiple tasks effectively. A positive attitude and a strong desire to succeed are vital for thriving in this role.
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  • Fresher
  • 5.0 Lac/Yr
  • Mumbai
Customer Relationship Customer Handling Customer Management Customer Care
We are Recruiting Customer AssistantCompensation:- Base salary Mention - Assist with online operation- Commission starting from $100 (Paid Daily)- Comprehensive onboarding training system- Opportunities for promotion and salary increase for outstanding performance.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Mumbai
Customer Relationship Management Customer Operation
We are looking for a dedicated Customer Operation Executive to join our team in Mumbai. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.**Key Responsibilities:**- **Customer Support:** Provide assistance to customers through various channels, ensuring their inquiries and concerns are addressed promptly and accurately.- **Order Processing:** Manage the entry and tracking of customer orders, ensuring that all information is correct and processed on time.- **Documentation:** Maintain accurate records of customer interactions, orders, and feedback to help improve service quality and resolve any recurring issues.- **Problem Resolution:** Identify and resolve customer issues in a professional manner, escalating to senior staff when necessary to ensure customer satisfaction.- **Team Collaboration:** Work closely with other departments like sales and logistics to coordinate efforts and improve the overall customer experience.**Required Skills and Expectations:**The ideal candidate should have strong communication skills in English and Hindi, both written and verbal. Attention to detail is crucial to ensure accuracy in data entry and customer service. A friendly and patient attitude toward customers is essential, along with the ability to work in a team environment. Basic computer skills and familiarity with office software are expected, as well as the ability to learn new software tools quickly. You should be able to manage multiple tasks efficiently while maintaining a positive and professional demeanor.
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  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • 121961
Team Coordinator Desktop Support Customer Support Customer Relationship Microsoft Office Service Desk Corporate Sales Customer Care Payment Followup Human Resource Management Employee Induction Salary Processing
We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.
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  • 2 - 4 yrs
  • 4.0 Lac/Yr
  • Mumbai
Customer Relationship Front Desk
Key Responsibilities:1. Provide excellent customer service, handle queries, and promote spa services and products.2. Manage the reception area, maintain cleanliness, and ensure safety and security.3. Handle phone calls, emails, and messages professionally.4. Process membership applications, payments, and sales transactions.5. Maintain records, reports, and databases.6. Collaborate with staff and management to ensure smooth operations.Requirements:1. 2+ years of experience as a receptionist in a spa or hotel.2. Good communication skills in English.3. Computer literate (Microsoft Office, email, internet).4. Ability to work under pressure, handle conflict, and multitask.5. Physically fit, well-groomed, and self-motivated.6. Minimum HSLC qualification.Additional Skills:1. Sales experience.2. Basic mathematical skills.3. Ability to work shifts.
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Handling Customer Service Customer Communication Call Center International BPO Customer Support Customer Management
Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time
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Jobs by Popular Location

Airlines Executive Fresher

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor
As an Airlines Executive, your primary role will involve providing excellent customer service to airline passengers, handling bookings, check-ins, and ensuring smooth boarding processes. You will also be responsible for resolving customer inquiries and issues in a professional manner.Key responsibilities include checking in passengers efficiently, ensuring luggage is properly tagged and boarded, assisting passengers with special needs, and problem-solving any flight-related issues. You will also be required to communicate effectively with airline staff and passengers to ensure a seamless travel experience.To excel in this role, you should have strong communication skills, attention to detail, the ability to work efficiently under pressure, and a customer-centric mindset. You must also be adaptable, resourceful, and capable of handling various tasks simultaneously. Prior experience in the aviation industry or customer service field is a plus, but not a requirement. A positive attitude, willingness to learn, and a commitment to providing excellent service are essential for success in this role.
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  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • Mumbai
Customer Relationship BFSI Casa Manager Insurance Sales Insurance
Strong background in Agency & Broker Channel- Experience in creating partners, brokers, and franchisee models- Capability to build, manage, and scale distribution networks-Candidates with LI Agency Exp of 1.5-2years minimum-Candidates with good communication in the location wise language and stability in their career. (in case candidate is unemployed currently, unemployment gap of around 1-2 months is okay, kindly avoid profiles which have been unemployed for over 3 months)-Stability is a mandate for each profile-Candidates with min Graduation and age up to 40 years.-Candidates with CTC up to 6.5LPA Max (We can offer upto 8LPA max depending on their current CTC)How will you contribute to this role?-Recruit distributors/partners to sell ULIP products through them-Be the custodian for revenue generation and achieve business targets-Attend joint field work and help distributors/partners whenever needed
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Walk-Ins Interview Looking For Relationship Manager

CRP Training And Development Pvt. Ltd

  • 2 - 4 yrs
  • 4.0 Lac/Yr
  • Andheri East Mumbai
Customer Relationship
We are looking for a proactive and client-focused Client Service Executive to manage client communication, support business development, and maintain long-term client relationships in the automobile industry. The role involves handling client queries, preparing proposals, managing PDD documentation, and supporting new business opportunities.
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  • 1 - 5 yrs
  • 2.8 Lac/Yr
  • Maharashtra Nagar Mumbai
BFSI Customer Relationship Customer Service HNI Acquisition Interpersonal Skills Team Management Skills Negotiation Skills Home Loans
Salary & perks - Max CTC 4 lpa+fuel& other Qualification & experience - Graduate/ Min 1 year in housing loan , mortgage Age limit 30 yearsAdditional remarks - Driving licence and vehicle is mandatory and source the candidate from nearby location only male candidate/700 cibil
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Field Sales Executive - Full Time

Astitva Multipurpose Services (OPC)

  • 1 - 3 yrs
  • Mumbai
Customer Relationship Marketing Communication Management Skills Field Sales Negotiation Skills Corporate Sales
Job Title: Field Sales ExecutiveDepartment: Sales & Business DevelopmentLocation: MumbaiEmployment Type: Full-time________________________________________Job SummaryWe are looking for a motivated Field Sales Executive to generate new business, manage client relationships, and support revenue growth. The role involves field visits, client meetings, proposal follow-ups, and coordination with internal teams for service delivery.________________________________________Key Responsibilities Identify and visit potential clients such as schools, colleges, hospitals, offices, and government institutions Generate new business leads through field visits, references, and cold calling Explain company services (Security, Housekeeping, Catering, Manpower Services) to clients Arrange meetings with decision-makers and close sales deals Prepare and submit quotations, proposals, and follow-ups Coordinate with operations, HR, and accounts teams for smooth onboarding of clients Maintain daily visit reports (DVR) and sales MIS Achieve monthly and quarterly sales targets Collect market intelligence and competitor information Support documentation for tenders and service agreements (if required)________________________________________Required Skills & Competencies Strong communication and negotiation skills Ability to work independently in the field Basic understanding of B2B sales and service contracts Good interpersonal and relationship-building skills Knowledge of local market and institutions Basic computer skills (MS Excel, WhatsApp, Email)________________________________________Qualifications Graduate 23 years of field sales experience (Service industry preferred) Experience in institutional / corporate sales________________________________________Other Requirements Two-wheeler mandatory with valid driving license Willingness to travel locally on a daily basis________________________________________Compensation & Benefits Fixed salary + performance-based incentives Travel allowance / petrol reimbursement Mobile allowance Growth opportunities within the organization________________________________________Reporting ToSales Manager / Business Head
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Vashi Mumbai
Computer Application Customer Relationship Client Servicing Microsoft Excel Problem Solving Customer Care Convincing Power
Roles and Responsibilities- Coordinationwith theclientsover the call and email, Preparing Daily MIS sheets and Reports (Tracking Placements, bills and vehicles), Coordinationof the branches for the day to day works (Loading and unloading relatedqueries), Good command on MS Office (MS Excel is Mandatory with Basis Formulas). Other official administrative assignments
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  • Fresher
  • 2.5 Lac/Yr
  • Female
  • Kandivali Mumbai
Quick Learner Generating Leads Work With Good Strategies Adaptable Product Knowledge Customer Relationship
Key Responsibilities:Present and promote products or servicesMaintain good relationships with existing clientsRequirements:Good communicationAbility to work in a teamPositive attitudeQuick learnerBenefits:salary plus incentivesTraining and career development opportunitiesSupportive and dynamic work environment
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Jogeshwari Mumbai
Customer Relationship Internal Communication Computer Skills Email Writing General Office Management
We are looking for a dedicated and detail-oriented Back Office Executive to support our administrative and operational activities. The ideal candidate will be responsible for handling backend tasks, maintaining records, and ensuring smooth functioning of day-to-day office operations.Key Responsibilities:Maintain and update customer records, documents, and internal databases.Coordinate with the sales and operations teams for data accuracy and process support.Prepare reports, manage documentation, and handle email communication.Assist in processing applications, forms, and internal requests.Perform data entry with a high level of accuracy.Handle follow-ups with internal departments when required.Manage daily office operations and provide administrative support.Ensure confidentiality and proper handling of company data.
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Sales Manager

Square yards

  • 1 yrs
  • 6.0 Lac/Yr
  • Andheri Mumbai
Cold Calling Relationship Management Client Management Customer Relationship Corporate Sales
Hard core sales with good incentives and cold calling and customer relationships management
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  • 1 - 4 yrs
  • Mumbai
Customer Support Customer Relationship Customer Care Customer Handling Customer Management
ZEE5 is Hiring Join a Global OTT Brand!Customer Support Executive Blended Profile (Email, Chat & Calls) Location: Malad West, Mumbai Openings: 10 Male Candidates Only Why Join ZEE5?Step into the world of entertainment with ZEE5, a leading global OTT platform. This is your chance to be part of a high-energy support team that connects with users across channelsemail, chat, and calls. Who We're Looking For Freshers & Experienced professionals welcome BPO/Customer Service background preferred Must have Versant Level 5 certification Strong English communication reading, writing, and speaking Male candidates only Ready to join immediately Shift & Schedule Night Shifts Only5:00 PM 2:00 AM12:00 PM 9:00 PM 1 Rotational Week Off No transport provided What Youll GetCompetitive salary: Up to 25,000/monthExposure to a global brandFast-track onboarding for immediate joiners How to ApplySpots are limitedsubmit your profile ASAP to secure your interview slot. This is a high-demand role with quick closures!
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Walk-Ins Interview For Sales Manager

Sanchaymitra Financial Services Pvt Ltd

  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Mumbai
Sales Field Sales Cross Selling Convincing Power Lead Generation Customer Relationship Communication Skills Target Achievement Sales Strategy Sales Target
Key Responsibilities:Achieve monthly, quarterly, and annual sales and revenue targets for mutual fund products.Identify, recruit, and activate new distributors and sub-brokers to expand the business network.Strengthen relationships with existing partners to increase sales volume and market penetration.Meet customers and partners regularly to promote investment products and provide financial solutions.Conduct product presentations, training sessions, and investor awareness programs.Generate and follow up on leads to convert potential investors into clients.Coordinate with marketing and operations teams to execute sales campaigns and ensure smooth transactions.Track market trends, competitor activities, and provide regular sales performance reports to management.
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
Join our team as an Airport Customer Service Associate in Mumbai. You will be responsible for assisting passengers with check-in, baggage handling, flight inquiries, and resolving customer concerns. Your excellent communication skills and attention to detail will ensure a smooth travel experience for all passengers. Ability to work in a fast-paced environment and prioritize tasks efficiently is essential. Previous customer service experience is a plus, but not required. A high school diploma or equivalent is mandatory. If you are a team player with a passion for providing exceptional service, we want to hear from you. Apply now and embark on a rewarding career in the aviation industry.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As Airport Ticketing Staff in Mumbai, India, you will be responsible for assisting passengers with ticketing inquiries, processing bookings, coordinating baggage check-in, and ensuring a smooth check-in process for travelers.Key responsibilities include managing ticketing transactions, issuing boarding passes, handling customer inquiries, resolving ticketing issues, coordinating with airlines for passenger assistance, and maintaining a high level of customer service at all times.The ideal candidate should have basic computer skills, excellent communication abilities, customer service experience, a high school diploma (12th Pass), and the ability to work well under pressure in a fast-paced airport environment. Attention to detail, a friendly and approachable demeanor, and the ability to multitask efficiently are essential for success in this role. Prior experience in the airline industry is preferred but not required.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
Seeking an Airport Customer Service Associate for our Mumbai location. As a vital member of our team, you will be responsible for providing exceptional customer service to passengers at the airport. Key responsibilities include assisting passengers with check-in, boarding, and baggage handling. You will also need to handle customer inquiries and complaints professionally and efficiently.We are searching for a candidate with excellent communication skills and a friendly demeanor. A 12th pass education is required, with 0-5 years of relevant experience preferred. Knowledge of airline operations, ground handling, and customer management is beneficial. The ideal candidate must be detail-oriented, able to work in a fast-paced environment, and possess a strong customer service orientation. If you are passionate about delivering a top-notch customer experience and thrive in a dynamic airport setting, we would love to hear from you.
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  • Fresher
  • 2.3 Lac/Yr
  • Female
  • Mumbai
Quick Learner Leadership Sales Operations Time Management Customer Relationship Good Communication Skills
Key Responsibilities:1.Present and promote products or services2.Maintain good relationships with existing clientsRequirements:1.Good communication2.Ability to work in a team3.Positive attitude4.Quick learnerBenefits:1.salary plus incentives2.Training and career 3.development opportunities4.Supportive and dynamic work environment
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