Customer Relationship Manager Job Vacancies in Pune

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- **Responding to Customer Queries**: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- **Troubleshooting Issues**: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- **Maintaining Customer Records**: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- **Providing Feedback**: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- **Participating in Training**: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

Identify and develop new customers through field visit.Promote company packaging machine and solution.conduct client meeting and product presentation.Maintain good CRM.Achieve monthly sales target.Any other work as and when decided by the management.

We are looking for a motivated and experienced Sales Manager to lead our sales team in Pune. The ideal candidate will have 10 to 15 years of experience in sales management, preferably in a similar industry. A Masters degree or Post Graduate Diploma, such as an M.B.A. or PGDM, is required.**Key Responsibilities:**- **Team Leadership:** Lead and motivate the sales team to achieve targets and enhance performance through effective coaching and mentoring.- **Sales Strategy Development:** Create and implement sales strategies that align with overall business goals, ensuring measurable outcomes and growth.- **Client Relationship Management:** Build and maintain strong relationships with key clients to foster loyalty and long-term partnerships.- **Market Analysis:** Conduct regular market research to identify trends, customer needs, and competitive landscape, adapting strategies accordingly.- **Performance Monitoring:** Set and track individual and team performance metrics, providing regular feedback and making adjustments to improve results.- **Collaboration with Other Departments:** Work closely with marketing, product development, and customer support teams to ensure a cohesive approach to sales.**Required Skills and Expectations:**The Sales Manager should have excellent communication and interpersonal skills, along with the ability to inspire and lead a team. A strong analytical mindset is crucial for assessing market conditions and performance metrics. The candidate must be adaptable and open to change, with a proven track record of achieving sales targets. Proficiency in CRM software and Microsoft Office Suite is essential. Candidates should be willing to work full-time from the office and demonstrate a strong commercial acumen.

We want a cafe incharge to handle our cafe. Who can cook or willing to learn how to cook. Handle all works of cafe.

Candor Properties is looking for enthusiastic and driven Field Sales Executives (Freshers & Experienced) to join our growing real estate team. The role involves interacting with clients, understanding their property requirements, and assisting them in buying, selling, or renting properties in Pune.You will be responsible for handling leads, conducting site visits, and building strong client relationships to close deals successfully.

We are seeking a motivated Sales Officer to join our team in Pune. The ideal candidate will have 1 to 3 years of sales experience and a strong desire to excel in a dynamic environment. Key Responsibilities:1. **Customer Engagement**: Actively reach out to potential clients, understand their needs, and present our products effectively to boost sales.2. **Sales Strategy Implementation**: Follow established sales strategies to meet and exceed monthly sales targets, ensuring consistent growth.3. **Lead Generation**: Identify new business opportunities through various channels, including networking, referrals, and market research.4. **Product Knowledge**: Maintain up-to-date knowledge of our products and industry trends to provide accurate information to clients and differentiate our offerings from competitors.5. **Client Relationship Management**: Build and maintain strong relationships with existing clients, addressing their concerns and working towards their satisfaction.Required Skills and Expectations:Candidates should have at least a 12th-grade education and relevant experience in a sales role. Excellent communication and interpersonal skills are essential for engaging with customers and understanding their needs. A proactive and results-oriented mindset is necessary to achieve sales goals. Candidates should be comfortable working in an office environment and demonstrate the ability to work independently and as part of a team. Basic computer skills and familiarity with sales tools will be beneficial.

We are looking for a Customer Service Executive to join our team in Dapodi. The ideal candidate will play a crucial role in ensuring customer satisfaction and providing support for various customer inquiries.**Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing accurate and timely information to help resolve their issues.- **Product Knowledge:** Stay updated on the company's products and services to offer knowledgeable advice and solutions to customers.- **Handle Complaints:** Address customer complaints professionally and work towards a resolution that satisfies both the customer and the company.- **Document Interactions:** Maintain clear records of customer interactions and transactions to track issues and ensure follow-up where necessary.- **Collaborate with Teams:** Work with other departments to improve customer service processes and enhance overall customer experience.**Required Skills and Expectations:**- Candidates should hold a B.Com degree and have 0 to 5 years of experience in customer service or related roles.- Strong communication skills in English and local languages are essential for effective customer interaction.- The ideal candidate must be friendly, patient, and able to handle difficult situations with professionalism.- Proficiency in using computer systems and customer service software is expected.- A good understanding of customer service principles and practices will be an advantage.- Candidates must be willing to work full-time from our office in Dapodi and possess a positive attitude towards teamwork and problem-solving.

We are looking for a dynamic and result-oriented Sales Executive to manage project sales, generate leads, and convert prospects into customers for residential projects (1, 2 & 3 BHK flats). The candidate should have strong communication skills and a passion for real estate sales.Handle customer inquiries from walk-ins, WhatsApp, Facebook/Meta ads, and property portalsExplain project details like layout, pricing, amenities, and location advantagesConduct site visits and property presentationsFollow up with prospects and convert them into bookingsCoordinate with the marketing team for campaigns and lead generationMaintain customer database and sales reportsAchieve monthly and quarterly sales targetsBuild strong relationships with clients and channel partners

Job Description - Sales ManagerWe are looking for a dynamic Sales Manager to drive business growth by generating leads, acquiring new clients, and managing key accounts in the water and wastewater treatment sector (STP/ETP/RO/WTP). The role involves identifying business opportunities, meeting clients, preparing proposals, and closing deals.The ideal candidate should have strong B2B sales experience, excellent communication skills, and the ability to achieve sales targets. Prior experience in water treatment or industrial solutions will be an added advantage.

Key ResponsibilitiesPortfolio Management: Manage a dedicated portfolio of existing clients, ensuring their needs are met and identifying opportunities for growth.Strategic Advisory: Act as a consultant to the client, recommending products or services (financial, real estate, or corporate) that align with their specific objectives.Revenue Generation: Meet monthly or quarterly targets through upselling, cross-selling, and client retention.Conflict Resolution: Serve as the primary point of contact for any issues, ensuring swift and professional resolution to maintain client trust.Networking: Actively seek new high-net-worth (HNW) or corporate leads through referrals and professional networking.Market Intelligence: Stay updated on market trends and competitor offerings to provide proactive advice to clients.Required Skills & QualificationsInterpersonal Skills: Exceptional ability to build rapport and communicate with high-level executives or HNW individuals.Financial Literacy: Strong understanding of market dynamics, investment products, or industry-specific commercial terms.Negotiation & Persuasion: Ability to handle complex negotiations and close deals while maintaining a client-first approach.Organization: Highly organized with the ability to manage multiple client accounts simultaneously without compromising quality.Experience: Typically requires 3-5 years of experience in sales, banking, real estate, or client servicing.

We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.

Eligibility:MBA / BBA / Graduate (Freshers can apply)Candidates interested in sales & marketingPrior internship (optional but preferred)Key Responsibilities:Generate and qualify leads through calls, social media, and referencesUnderstand client requirements and suggest suitable propertiesSchedule and coordinate site visits with potential buyersAssist in property presentations and client meetingsFollow up with clients and maintain strong relationshipsSupport the sales team in closing dealsMaintain client data and update CRM records regularlyConduct basic market research on property trends and competitorsAssist in creating marketing content (WhatsApp, Instagram, listings)

Job Description:The Emerald Resort is looking for enthusiastic and responsible candidates to join our hospitality team. We are hiring for Front Office Executive and other hotel operational roles. The candidate should have good communication skills, a professional attitude, and the ability to handle guests efficiently.Key Responsibilities:Welcome and assist guests during check-in and check-outHandle guest inquiries, reservations, and phone callsCoordinate with housekeeping and other departmentsMaintain guest records and ensure smooth front desk operationsProvide excellent customer service to ensure guest satisfactionDirect walk-in Interviews also possible Feel free to contact us on - 9119411411 or 9021373151 Mail - info@theemeraldresorts.in

We are seeking a Relationship Manager to join our team in Wakad. As a Relationship Manager, you will play a key role in building and maintaining strong relationships with clients and help enhance their experience with our services.**Key Responsibilities:**- **Client Engagement:** Actively communicate with clients to understand their needs and provide appropriate solutions, ensuring high levels of satisfaction.- **Account Management:** Oversee the accounts of assigned clients, ensuring their queries are addressed promptly and efficiently to foster loyalty.- **Sales Support:** Assist the sales team in identifying new business opportunities by maintaining regular contact with potential clients and understanding market trends.- **Reporting:** Prepare regular reports on client interactions and feedback, helping to identify areas for improvement and growth.- **Collaboration:** Work closely with internal teams to coordinate efforts and ensure that client needs are highly prioritized and met effectively.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to convey information clearly and build rapport with clients.- **Problem-Solving Abilities:** Ability to identify and resolve client issues quickly and effectively, demonstrating a proactive approach.- **Organization Skills:** Excellent organizational skills to manage multiple accounts and tasks simultaneously, ensuring nothing falls through the cracks.- **Interpersonal Skills:** A friendly and approachable demeanor to create a welcoming environment for clients and facilitate positive interactions.- **Adaptability:** Willingness to learn and adapt in a fast-paced work environment, showing initiative and enthusiasm in all tasks. This is an exciting opportunity for individuals eager to start their careers in relationship management and client engagement.

We are seeking a dynamic Sales Manager to lead our sales team in Pune,, Kolhapur and Mumbai India. The ideal candidate will have 3 to 7 years of experience in sales and a passion for driving results.Key Responsibilities:1. **Team Leadership**: You will oversee and motivate the sales team, setting clear goals and providing support to ensure they meet or exceed their targets.2. **Sales Strategy Development**: You will create and implement effective sales strategies to capture market share and expand our customer base.3. **Client Relationship Management**: Building and nurturing strong relationships with clients will be crucial. You will regularly engage with key customers to understand their needs and ensure their satisfaction.4. **Market Analysis**: You will analyze market trends and competitor activities to identify opportunities for growth and recommend improvements to our sales approach.5. **Sales Forecasting**: Accurate forecasting of sales performance is essential. You will track sales metrics and prepare reports to share insights with senior management.Required Skills and Expectations:The successful candidate should possess strong leadership skills, with the ability to motivate and inspire a team. Excellent communication and negotiation abilities are essential for building relationships with clients and closing deals. A strategic mindset is necessary for developing successful sales initiatives. Proficiency in analyzing sales data and market trends will help in making informed decisions. A graduate degree and familiarity with sales tools and CRM software are preferred. A proven track record in achieving sales goals will set you apart.

Job Responsibilities: A Business Relationship Officer (BRO) working on behalf of Bank. They are recruiting CSP (customer service point) and providing service about bank.Expected Start Date: 10/10/2021Job Types: Full-time, ContractQualification: HSC/GraduationSalary: Rs.10,000.00 Rs. 15,000.00 per monthBenefits:Cell phone reimbursementInternet reimbursementSchedule:Day shiftFixed shiftExperience:total work: 1 year (Preferred)/FresherCustomer service: 1 year (Preferred) /Fresher

We are seeking a dedicated Customer Care Executive to join our team. This role is perfect for freshers looking to start their career in customer service. The position is full-time and allows you to work from the comfort of your home.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming queries via phone, email, or chat, providing accurate and timely assistance to customers.- **Resolve Issues:** You will identify customer problems and work toward resolving them efficiently to ensure customer satisfaction.- **Maintain Records:** You will keep accurate records of customer interactions and transactions, ensuring that all information is up to date.- **Provide Product Information:** You will offer detailed information about our products and services, helping customers make informed decisions.- **Follow Up with Customers:** You will follow up with customers to ensure their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**Candidates must have a minimum educational qualification of 12th grade. You should possess excellent communication skills in English, both verbal and written. Strong interpersonal skills are necessary to effectively interact with customers and create a friendly atmosphere. The ability to work independently is crucial, as this is a work-from-home position. You should be comfortable using computers and common software applications. A positive attitude and a willingness to learn are essential qualities we look for in a candidate.