Customer Relationship Manager Job Vacancies in Pune

We are seeking an experienced Sales Manager to lead our sales team in Chakan, Pune. The ideal candidate will have 8 to 14 years of experience and a postgraduate degree. This full-time position is office-based, and we are looking for a male candidate.Key Responsibilities:1. Sales Strategy Development: Create and implement effective sales strategies to achieve company targets. You will analyze market trends and customer needs to develop plans that enhance our competitive edge.2. Team Leadership: Manage and motivate the sales team to ensure high performance. You will set clear goals, provide regular feedback, and foster a positive team environment to achieve sales objectives.3. Client Relations: Build and maintain strong relationships with key clients. You will communicate effectively to understand their needs and offer appropriate solutions, ensuring customer satisfaction and loyalty.4. Sales Forecasting and Reporting: Prepare accurate sales forecasts and reports for management review. You will analyze sales data to identify trends and adjust strategies accordingly.5. Market Research: Monitor competitors and market developments. You will gather and analyze information on alternative products and services to position our offerings effectively.Required Skills and Expectations:The ideal candidate must have exceptional communication and interpersonal skills. Strong leadership abilities are essential to guide the sales team successfully. You should possess excellent analytical skills to interpret sales data and make strategic decisions. A profound knowledge of sales principles and practices is necessary to excel in this role.

1. Responsibilities Community Engagement: Organize events, build relationships, and maintain communication with community members via social media, email, and in-person interactions.2. Meeting Coordination: Ensure smooth meetings by managing logistics and agendas.3. Guest Speaker Management: Identify, invite, and coordinate with industry leaders for community events.4. Metrics Tracking: Monitor community engagement metrics and recommend improvements.5. Maintain regular communication with community members through various channels, including social media, email, and in-person interactions.6. Identify and monitor relevant community metrics, such as event attendance and engagement levels.7. Engage in field visits to connect with community members and coordinate with guest speakers for events.

An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month

Join our team as a Delivery Executive in Sadashiv Peth, Pune. This entry-level position is perfect for individuals who enjoy being on the move and providing excellent customer service.Key Responsibilities:- Package Delivery: You will pick up and deliver packages to customers in a timely and efficient manner, ensuring that all items are handled with care.- Route Planning: You are expected to plan your daily route effectively to maximize efficiency and minimize delays.- Customer Interaction: Engage positively with customers during deliveries, providing a friendly experience and addressing any questions they may have.- Record Keeping: Maintain accurate records of deliveries, including package receipts and any customer interactions, to ensure smooth operations.- Team Collaboration: Work closely with team members and supervisors to ensure all delivery processes run smoothly.Required Skills and Expectations:Candidates should be punctual and reliable, with good communication skills to interact with customers pleasantly. A basic understanding of maps and navigation is important for effective route planning. Physical stamina is necessary, as the job involves moving and handling packages. Attention to detail is crucial to ensure that all deliveries are made accurately and on time. Previous experience is not required, making this an excellent opportunity for those starting their careers.

As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth ticketing experience at the airport. You will be responsible for various tasks that enhance customer satisfaction and streamline ticketing processes. Key Responsibilities:- Ticket Issuance: Issue tickets for flights through various sales platforms, ensuring accurate and timely processing for travelers.- Customer Assistance: Provide assistance to travelers with inquiries about flight schedules, cancellations, and ticket changes, ensuring a supportive experience.- Data Entry: Enter and update passenger information into the system accurately, helping maintain precise records for easy access.- Payment Processing: Handle payments for ticket purchases effectively, ensuring all transactions are completed securely and efficiently.- Collaboration: Work closely with airline representatives and other airport staff to resolve issues that may arise, facilitating smooth operations.Required Skills and Expectations:Candidates should have at least a 10th-grade education and can range from freshers to those with up to 6 years of experience. Strong communication skills are essential, as you will interact with diverse passengers and colleagues. Familiarity with ticketing software and basic computer skills is beneficial. Sensitivity to customer needs, a positive attitude, and the ability to work under pressure in a fast-paced environment are crucial for this role. Flexibility in work hours is expected, as shift work is common in the airline industry.

We are seeking a dedicated Sales Manager with 4 to 7 years of experience to lead our sales team in Pirangut, Pune. The ideal candidate will be responsible for developing sales strategies, driving revenue growth, and building strong client relationships. Key Responsibilities:1. Develop Sales Strategies: Create and implement effective sales plans that align with company goals to increase market share and revenue.2. Team Leadership: Manage and motivate the sales team to achieve targets, providing guidance and support to enhance team performance.3. Client Relationship Management: Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and loyalty.4. Sales Forecasting: Analyze sales data and market trends to accurately forecast future sales and adjust strategies accordingly.5. Reporting: Prepare regular reports on sales performance and market conditions, presenting findings to senior management for strategic decision-making.Required Skills and Expectations:Candidates should possess a graduate degree and have strong communication and interpersonal skills. Proven experience in sales or a similar role is essential. The ideal candidate must be results-driven, with a track record of meeting or exceeding sales targets. Strong analytical skills are necessary to interpret sales data and market trends. A proactive approach to problem-solving, along with adaptability to changing market conditions, is expected. Teamwork and collaboration skills will be critical to successfully manage and develop the sales team.

We are looking for an Office Assistant to support daily office activities and ensure smooth operations in our Pimpri Chinchwad location. This role is ideal for candidates with 0 to 3 years of experience who are enthusiastic about contributing to a team-oriented environment.Key Responsibilities:- Administrative Support: Assist with daily administrative tasks such as filing, data entry, and maintaining office documents to ensure everything is organized and accessible.- Communication Management: Handle incoming calls and emails, providing information and directing inquiries to the appropriate staff, fostering clear communication within the office.- Scheduling: Help arrange meetings and appointments by coordinating calendars and ensuring every participant is informed, which aids in effective time management.- Office Supplies Management: Keep track of office supplies and equipment, displaying responsibility by ordering new supplies when necessary to prevent shortages.- Reception Duties: Greet visitors warmly, provide assistance as needed, and project a positive first impression on behalf of the office.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with staff and visitors. The ability to work well in a team and adapt to changing tasks is essential. Attention to detail is crucial for maintaining organized records and files. Proficiency in basic computer applications like MS Office is necessary. A positive attitude and a willingness to learn will greatly benefit those looking to grow within this role. Male candidates are preferred for this position.

We are looking for a dedicated Delivery Executive to join our team in Dhayari, Pune. This full-time role is perfect for recent graduates or individuals with minimal experience who are eager to work in a fast-paced environment and contribute to timely deliveries.Key Responsibilities:- Package Delivery: Safely transport and deliver packages to designated addresses within the assigned area, ensuring timely and accurate delivery.- Route Planning: Follow efficient routes to optimize delivery times, using navigation tools as needed to avoid traffic and delays.- Customer Interaction: Communicate professionally with customers upon delivery, ensuring they receive their packages in good condition and addressing any questions or concerns.- Documentation: Accurately maintain delivery records and complete necessary paperwork, such as delivery receipts and mileage logs, to track progress.Required Skills and Expectations:The ideal candidate should possess excellent time management skills to handle multiple deliveries effectively. Strong communication skills are essential for interacting with customers and team members. A good understanding of local routes will help enhance efficiency in deliveries. Candidates must be punctual, reliable, and capable of handling the physical demands of the job, which may include lifting and carrying packages. A valid drivers license is required, and familiarity with basic vehicle maintenance is a plus. Being a team player and having a positive attitude will contribute to a supportive work environment.