Opening For Tele Consultant (Female Candidates Only)

Pravaayu Healthcare Pvt Limited

pravaayu healthcare pvt ltd

key skill: tele-consultant

job summary:

the tele-consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. this position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.

key responsibilities:

● patient consultation: engage in consultative conversations to understand patients'

healthcare requirements, concerns, and preferences.

● appointment scheduling: schedule appointments for potential patients, ensuring an

efficient use of clinic resources and provider availability.

● clinic services: provide information about the clinic's services, healthcare providers, and

procedures to address patient inquiries.

● appointment follow-up: conduct follow-up calls to ensure patients attend their scheduled

appointments and address any questions or concerns.

● appointment reminders: send appointment reminders to confirmed patients to reduce

no-show rates.

● database management: maintain accurate and up-to-date records of potential patients,

appointments, and interactions in the clinic's crm system.

● performance targets: achieve and exceed performance targets related to appointment

booking and patient engagement.

● patient feedback: gather feedback and suggestions from potential patients to improve

appointment booking processes and services.

● training and development: participate in ongoing training and development to stay updated on clinic services and communication techniques.

high school diploma or equivalent; a degree in a relevant field is a plus.

previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.

excellent communication and interpersonal skills.

proficiency in using phone systems and customer relationship management (crm) software.

interested candidates can send cv on /

• Experience

  1 - 5 Years

• No. of Openings

  2

• Education

  Higher Secondary, Secondary School

• Role

  Tele Consultant

• Industry Type

  Wellness / Fitness / Sports / Beauty

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office