124

Call Center Job Vacancies in Kerala

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Telecaller (Freshers) Kochi

Parvath Infosource Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kacheripady Kochi
Outbound Calling Calling Telemarketing Tele Sales BPO
We are looking for a dedicated and motivated Tele Caller to join our team. The ideal candidate should be energetic and possess good communication skills to effectively reach out to our clients.**Key Responsibilities:**- **Making Outbound Calls:** You will contact potential and existing clients to discuss products and services, ensuring that you represent the company professionally and courteously.- **Customer Engagement:** Building rapport with customers is essential. Youll listen to their needs and provide them with information regarding our offerings.- **Data Entry and Maintenance:** After each call, you will update customer records in our database. Accurate data entry is important for tracking interactions and follow-ups.- **Following Up on Leads:** You will be responsible for reaching out to leads generated by marketing efforts to convert them into potential sales.- **Providing Feedback:** Sharing insights and feedback from customer conversations with the team will help improve our products and services.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent verbal communication skills to engage with clients effectively and clearly convey information.- **Listening Skills:** A strong ability to listen will help you understand customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for data entry and using phone systems is essential for the role.- **Positive Attitude:** A cheerful and positive demeanor can significantly enhance customer interactions and contribute to a productive work environment.This role is ideal for someone looking to start their career in customer service and telemarketing.
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  • 1 - 4 yrs
  • Kozhikode
Basic Computer Skills Customer Care
We are seeking a dedicated and enthusiastic Customer Care Executive to join our team. This part-time role is ideal for candidates who have strong communication skills and a passion for helping others. The position is remote, allowing you to work from home while servicing our valued customers in Kozhikode.Key Responsibilities:- **Respond to Customer Inquiries**: Engage with customers through phone calls, email, or chat to address their questions and concerns, ensuring they receive prompt and accurate information.- **Provide Product Information**: Offer detailed explanations about products and services, helping customers make informed decisions during their purchasing process.- **Resolve Issues**: Identify problems experienced by customers and work collaboratively to provide effective solutions, enhancing their overall experience.- **Document Customer Interactions**: Maintain accurate records of customer interactions and feedback in the system, which helps in understanding trends and making improvements in service.- **Follow Up**: Conduct follow-up calls or messages to ensure customer satisfaction and to ensure any ongoing issues are resolved efficiently.Required Skills and Expectations:- Strong communication skills in both spoken and written forms, which are essential for engaging with customers effectively.- A friendly and empathetic demeanor to create a supportive environment for customers.- Basic computer skills to efficiently use communication tools and document interactions.- The ability to work independently and remain self-motivated in a remote setting.- Problem-solving skills to quickly resolve customer queries and improve service quality. Candidates should possess a minimum of 1 year and up to 4 years of experience in customer service or a related field. A completed 12th grade education is required for this position.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Thiruvananthapuram
Convincing Power Negotiation Skills Calling Motivating Skill Marketing Communication
We are looking for confident & energetic Tele Callers to handle leads and explain overseas job opportunitiesRequirements:Basic English communication (Hindi is an advantage)1+ year experience preferredGood convincing skills.
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  • Fresher
  • Kollam
Malayalam Outbound Calling Domestic BPO
We are looking for a motivated Tele Caller to join our team in Kollam, India. This is a full-time work-from-home position, ideal for freshers who have completed at least the 10th grade.Key Responsibilities:1. **Making Calls:** You will be required to make outbound calls to potential customers to introduce our products or services and generate interest.2. **Customer Interaction:** Engage with customers in a friendly manner, listen to their needs, and provide relevant information to assist them in making informed decisions.3. **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in our database for future reference.4. **Follow-Up:** Follow up on leads and prior conversations to ensure customer satisfaction and build long-term relationships.5. **Team Collaboration:** Work closely with our sales and marketing teams to align strategies, share customer insights, and improve overall performance.Required Skills and Expectations:The ideal candidate should have strong verbal communication skills, able to convey information clearly and effectively. You should be self-motivated and organized, with the ability to manage your time well while working from home. A basic understanding of computers and phone systems is essential. A positive attitude and a willingness to learn will help you succeed in this role. Being comfortable with making calls and handling customer queries will also be important for your success.
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  • 0 - 6 yrs
  • Wayanad
Telesales Tele Sales Voice Support Cold Calling Presentation Skills Voice Process
We are looking for a dedicated Tele Caller to join our team in Kerala. The ideal candidate should have good communication skills and a positive attitude. **Key Responsibilities:**- **Make Outbound Calls:** Contact potential customers through phone calls to introduce products or services, aiming to generate leads and drive sales.- **Customer Interaction:** Engage with clients to understand their needs, answer queries, and provide information about our offerings effectively.- **Record Keeping:** Maintain accurate records of calls, customer information, and feedback to help improve future interactions and track performance.- **Achieve Targets:** Work towards individual and team targets by making a specified number of calls and converting leads into sales.- **Follow-up Calls:** Conduct follow-up calls with leads and existing customers to nurture relationships and provide ongoing support or updates.**Required Skills and Expectations:**- Strong verbal communication skills, with the ability to speak clearly and persuasively to different audiences.- A positive attitude and resilience, as the role may involve dealing with rejection and challenges.- Basic computer literacy is essential for logging calls and using software tools.- Time management skills to prioritize tasks and handle multiple calls efficiently.- A willingness to learn and adapt to new sales techniques and product knowledge. Candidates with up to 6 years of experience, including freshers, are welcome to apply. A minimum education level of 12th grade is required for this position.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kaloor Kochi
Customer Support Cold Calling Inbound Voice Process Outbound Calling Call Center Customer Handling Customer Service
Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only
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  • 1 - 2 yrs
  • Kollam
Strategic Communication Product Promotion Direct Sales Field Sales Cold Calling Presentation Skills Lead Generation
Job Opening Business Development OfficerCompany: Justdial LtdExperience: 12 years in MarketingSalary: 25% 30% hike from current salary (Best in Industry)Requirements:Two-wheeler & valid driving license mandatoryTarget-oriented work profileMinimum 56 customer visits per dayJob Locations: Kollam Pathanamthitta Thiruvananthapuram Idukki Interested candidates can share their CV via WhatsApp to: 8921425262 Only shortlisted candidates will be contacted.
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  • 0 - 1 yrs
  • 30.0 Lac/Yr
  • Female
  • Kannur
Offline Data Entry Part Time Jobs Calling
The Data Entry Specialist position based in Kannur, India is suited for females with 0-1 years of experience and a 10th pass education level. This part-time role allows remote work from home. Key responsibilities include accurately entering data into databases, verifying and correcting data, and maintaining confidentiality. Attention to detail, strong computer skills, and the ability to work independently are essential for this role. The ideal candidate should have a strong work ethic, be organized, and have excellent communication skills.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Ernakulam
Outbound Calling Customer Retention Strategic Communication Inbound Calls
Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.
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  • 2 yrs
  • Kochi
Call Center Telephone Handling Strong Organisational and Multitasking Skills Confident Using Computers Online Systems and Office Software Able to Work Independently and Responsibly From Home Excellent English Communication Skills
Client Support & Staffing CoordinatorWork From Home Kochi, IndiaAustralian Aged Care Nursing AgencyWe are a Canberra(Australia) based nursing agency supplying nursing staff to aged care facilities across Canberra. We are seeking an experienced and reliable *Client Support & Staffing Coordinator to join our team in a remote, work-from-home role.About the RoleIn this role, you will support our daily operations by coordinating staff, managing client communications, and assisting our HR team.Key Responsibilities* Answer incoming calls from clients and aged care facilities* Create and manage staff shifts using our scheduling system* Contact nursing staff to confirm shift availability* Assist HR with interview coordination and staff onboarding* Maintain accurate digital records and filing* Build and maintain positive relationships with clients and staffAbout You* Minimum *2 years- experience* in a *call centre role* supporting *Australian or European clients** Excellent English communication skills (spoken and written)* Professional, polite telephone manner* Strong organisational and multitasking skills* Confident using computers, online systems, and office software* Able to work independently and responsibly from homeWork From Home Requirements* Own laptop in good working condition* Stable and reliable internet connection* Quiet home working environmentWorking Hours* Shifts scheduled between *11:30 PM and 2:00 PM IST** *Alternate weekends* requiredWhat We Offer* Long-term remote opportunity* Exposure to the Australian healthcare and aged care sector* Supportive and professional teamIf you meet the above requirements and are looking for a stable work-from-home role with an Australian healthcare organisation, we encourage you to apply.Apply now with your updated resume.
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Sales Representative (Freshers) Ernakulam

Whiteband AI Technologies Pvt Ltd

  • 0 - 5 yrs
  • 2.8 Lac/Yr
  • Ernakulam
Communication Skills Outbound Calling Marketing Communication
Sales & Service of legal research database, Prospective clients are Judges, Advocates and Govt departments like Secretariat, Collectorate, Police department, Govt Pleaders, Banks & Insurance companies. Basis job involves support service to existing customers and lead generation.
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Looking For BPO Customer Support Executive

Epiq India Support Services LLP

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kochi
BPO Operations Voice Process Domestic BPO Customer Support Customer Care BPO Basic Computer Skills Good Communication Skills BPO Voice Outbond Calls Call Center
Customer Service + Renewals (Experienced)Locations: Kochi (High Priority)Languages: English+ Telugu/MalayalamEligibility: HSC Pass Age: 2235Experience: Min. 1 year in Customer Service / Renewals / UpsellingSalary: 18,000 22,000 In-Hand (Based on last drawn)Shift:Females: 10 AM 7 PMMales: 12 PM 9 PM
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Female
  • Manjeri Malappuram
Cold Calling Convincing Power Strategic Communication Target Achievement Presentation Skills
As a Telecaller/Academic counsellor you will be responsible for connecting with students and parents, handling inquiries, explaining course details, and converting leads into admissions.Key ResponsibilitiesMake outbound calls to potential students and parents.Explain course details and guide them on admissions.Handle incoming inquiries with professionalism.Follow up regularly to ensure lead conversion.Maintain call records and share daily reports.Support the Business Development team in achieving targets.
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  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Female
  • Vadavathoor Kottayam
Calling Computer Skills Work From Home
Tellecallers in Vehicle insurance department
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  • 2 - 5 yrs
  • 3.8 Lac/Yr
  • Kochi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication
- **Customer Relationship**: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- **Outbound Calling**: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- **Customer Care**: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- **Customer Service**: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- **Customer Support**: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- **Customer Handling**: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- **Customer Management**: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- **Customer Communication**: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.
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  • 1 - 7 yrs
  • Thiruvananthapuram
Strategic Communication Lead Generation Leadership Cold Calling Negotiation Skills Revenue Generation Microsoft Excel Product Promotion
KEY RESPONSIBILITIES OF THE ROLE:Increase sales by generating leads and winning new business. Further developing business with existing customers and clients. Generate sales using all channels to market. Building contacts and enhancing relationships with businesses, introducers, affiliates (i.e. Opt-Ins), specialist healthcare brokers, general brokers and IFAs. Generate sales through a programmer of verbal, written and face to face communications. Convert enquiries into sales to actively grow the business to targets. Support the development of products and services offered by the company. Required qualification:A bachelor's degree in business administration, marketing, or a related field is the minimum requirementAn MBA, especially with a specialization in marketing or sales, is highly regarded and may be preferred for some roles. Preferred skills:Strong interpersonal skills to build and maintain relationships with clients and partners. Excellent verbal and written communication, as well as listening and comprehension skillsSkills in market research, competitor analysis, and data analysis to identify new business opportunities and develop effective strategies for growth. ADDITIONAL INFORMATION: Owning a 2-wheeler is mandatory for daily field visitsHOW TO APPLY:Send the resume the the given mail id archanaj.staunchjobs@gmail.com
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Tele Marketing Executive

Afaqalrifah IT Solutions

  • 1 - 2 yrs
  • 0.9 Lac/Yr
  • Malappuram
BPO Call Center Domestic BPO Negotiation Skills Outbound Calling Convincing Power Hindi BPO BPO Sales International BPO Microsoft Excel
we are looking for experienced in Forex, stock market and finance field. *work from Home *leads provided *Target based*salary +incentives
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  • 1 - 2 yrs
  • Kozhikode
Microsoft Excel Channel Sales Leadership Lead Generation Presentation Skills Inside Sales Corporate Business Development Revenue Generation Product Promotion Cold Calling
Key Responsibilities:Identify, approach, and onboard new product owners/manufacturers in the consumables, grocery, jewellery, and EV sectors for integration with Amazon as third-party sellers.Conduct field visits and phone-based outreach to acquire and support sellers across Kerala, ensuring their successful onboarding and activation on the Amazon platform.Maintain strong relationships with existing sellers and product owners, ensuring efficient product listing, compliance, and operational support.Act as the primary point of contact between product owners and Amazon Seller Support, resolving issues promptly and ensuring smooth coordination.Conduct market research to identify emerging trends, new business opportunities, and competitor activities in relevant product categories.Develop and execute strategies to increase the volume, quality, and performance of product listings on Amazon.Prepare and deliver business proposals, presentations, and pitch meetings for potential partners and suppliers.Monitor and analyse sales performance data, prepare reports, and recommend improvements to enhance revenue growth.Collaborate closely with internal teams including logistics, marketing, and support to ensure efficient seller onboarding and partner satisfaction.Requirements:Bachelors degree in Business Administration, Marketing, or a related field.Proven experience in business development or sales, preferably in FMCG, retail, jewellery, or e-commerce sectors.Strong knowledge of sales processes, negotiation, and partnership management.Excellent communication In English, presentation, and relationship management skills.Self-motivated, target-driven, and capable of working independently and collaboratively.Willingness to travel across Kerala for field visits and seller acquisition.Candidates must have Two wheeler and Valid Driving License.Skills:Seller acquisition and relationship managementNegotiation and deal closingMarket research and competitor analysisProficiency in Microsoft office Suite and CRM ToolsKnowledge of e-commerce platforms (especially Amazon Seller Central) is an added advantageBenefits:Cellphone ReimbursementIncentivesTravel AllowanceJob Type: Full-time
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Frontend Backend Debugging OAuth Tool Calling Retries Replit Cursor Lovable AI API Integration n8n
Were a recruitment firm hiring on behalf of a client who needs a hands-on builder to take a custom CRM from prototype to production.If you love iterating fast, fixing gnarly bugs, and shipping clean, reliable features, this ones for you.What Youll Do:Own the end-to-end build of a lightweight CRM, stabilising an existing Replit prototype and taking it to production.Design clean, extensible data models and implement core features (pipelines, notes, tasks, email/activity logging, integrations).Use AI coding tools (Cursor, Lovable) with strong prompt engineering to move faster without sacrificing quality.Integrate OpenAI APIs, n8n automations, webhooks, and third-party SaaS platforms.Squash bugs, add tests, and improve DX/CI for maintainability.Plan the migration from Replit/Lovable to enterprise-grade hosting (AWS/GCP/Azure/Vercel) or to established CRM platforms.Must-Have Skills:Full-stack fundamentals:Frontend, backend, and data fluency.Replit expertise: env setup, debugging, deploys.Cursor & Lovable experience (AI IDEs).Strong prompt engineering & LLM integration know-how.APIs: REST/JSON, OAuth, webhooks.OpenAI API: structured outputs, tool calling, rate-limit handling.n8n: workflow design, retries, and error handling.Debugging mindset turning constant error into all green.Enterprise Readiness & Portability:Cloud deployment: Migrate services from Replit to AWS (ECS/Fargate/Lambda), GCP (Cloud Run), Azure (App Service), or Vercel/Fly.io.Containers & CI/CD: Docker, GitHub Actions, environment promotion (dev staging prod), rollbacks.Data migration: Schema versioning, seeding, backup/restore, bulk APIs.Identity & Security: SSO/SAML/OAuth (Okta, Azure AD, Google), RBAC, audit logging, SOC2/GDPR hygiene.Observability: Structured logging, metrics, Sentry, uptime checks.iPaaS/ETL: n8n (primary), Zapier/Make/Workato familiarity helpful.CRM Ecosystems: Salesforce, HubSpot, Pipedrive, Zoho (object models & APIs).Infra as Code: Terraform basics, secrets management.Data stack: PostgreSQL/SQLite now; ability to migrate to managed or analytical stores (Postgres/Snowflake/BigQuery).Prompt Engineering What Great Looks Like:Prompt architecture: System/developer/user roles, templates, guardrails.Reasoning patterns: ReAct, Chain-of-Thought, Tool Calling, RAG.Structured outputs: JSON Schema, Zod, Pydantic; robust parsing.Context management: Embeddings, vector search, caching, budgeting.Evaluation: Golden sets, promptfoo/Ragas, A/Bs, cost/latency trade-offs.Reliability: Jailbreak resistance, moderation, deterministic retries.LLM tooling: LangChain, LlamaIndex, DSPy, Guidance, Instructor, Langfuse/Helicone observability.Automation: Connecting LLM logic to n8n flows with resilient error handling.The Vibe:Builder energy: You ship, fix, and improve fast.Pragmatic quality: Clean, readable, well-tested code.Product sense: You make smart, simple UX calls without over-engineering.Low-drama, high-ownership collaboration style.Logistics:Engagement: Contract/freelance (with potential extension).Location: Remote-friendly (AEDT overlap preferred).Start: ASAP.How to Apply:Email: contact@universalhire.comSubject: CRM Vibe Coder - [Your Name]Include:Links: GitHub / Replit / portfolio + any n8n workflows youre proud of.A short note covering:a) A time you stabilised a flaky prototype.b) Your go-to stack for a small CRM.c) How you use Cursor/Lovable + prompt engineering daily.d) How youd migrate a Replit app to AWS/GCP/Azure or a CRM like Salesforce/HubSpot.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Thiruvananthapuram
Marketing Communication Conveyancing Field Sales B2c Marketing Motivating Skill Sales Target Direct Marketing Outbound Calling
About the Role:We are seeking a dynamic and results-driven Marketing Executive to join our team. This is a field-based role where you will be responsible for promoting our products/services, building relationships with clients, and driving business growth through direct marketing and on-ground activities.Key Responsibilities:Conduct field visits to meet prospective and existing clients/customers.Promote and demonstrate company products/services effectively.Generate leads and follow up to convert into sales or business opportunities.Plan and execute marketing campaigns, events, and promotional activities.Collect market intelligence and competitor insights to support marketing strategies.Maintain records of daily visits, leads, and feedback.Achieve monthly and quarterly sales/marketing targets.Requirements:Bachelors degree in Marketing, Business Administration, or a related field / 12th passProven experience in field marketing/sales (preferred).Excellent communication and interpersonal skills.Ability to work independently and manage time effectively.Must be comfortable with extensive fieldwork and travel.Valid driving license (preferred).What We Offer:Competitive salary + performance incentives.Travel and communication allowances.
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  • 0 - 1 yrs
  • 30.0 Lac/Yr
  • Female
  • Malappuram
Offline Data Entry Part Time Jobs Calling
The Data Entry Operator will be responsible for entering, updating, and maintaining accurate data in databases and systems. This includes inputting text, numerical data, and other information into digital formats. The operator will need to ensure data integrity and confidentiality at all times.Key responsibilities include accurately inputting data into databases, spreadsheets, and other systems. This includes verifying data for accuracy and completeness, identifying and correcting errors, and maintaining organized records. The operator will need to follow data entry guidelines and procedures to ensure consistency and accuracy.The ideal candidate should have a minimum of a 10th pass education and 0-1 years of experience in data entry. Attention to detail, strong typing skills, and proficiency in using computer software such as Microsoft Excel are essential for this role. Strong communication skills and the ability to work independently in a remote work environment are also important expectations for this position.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Kozhikode
Student Counsellor Records Management Cold Calling Objection Handling Strategic Communication Target Achievement Convincing Power
As a Telecaller/Academic counsellor you will be responsible for connecting with students and parents, handling inquiries, explaining course details, and converting leads into admissions.Key ResponsibilitiesMake outbound calls to potential students and parents.Explain course details and guide them on admissions.Handle incoming inquiries with professionalism.Follow up regularly to ensure lead conversion.Maintain call records and share daily reports.Support the Business Development team in achieving targets.
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  • 1 - 2 yrs
  • Pathanamthitta
Strategic Communication Lead Generation Direct Sales Presentation Skills Cold Calling Negotiation Skills Field Sales
Job Opening Business Development OfficerCompany: Justdial LtdExperience: 12 years in MarketingSalary: 25% 30% hike from current salary (Best in Industry)Requirements:Two-wheeler & valid driving license mandatoryTarget-oriented work profileMinimum 56 customer visits per dayJob Locations: Kollam Pathanamthitta Thiruvananthapuram Idukki Interested candidates can share their CV via WhatsApp to: 8921425262 Only shortlisted candidates will be contacted
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  • Fresher
  • Malappuram
Malayalam Call Center
Good speak in malayalam
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  • Fresher
  • 3.8 Lac/Yr
  • Kollam
Call Center
We are looking for a Calling Executive to join our team in Kollam, India. This is a full-time position open to freshers who have completed at least the 10th grade. The role involves making calls and engaging with customers to address their inquiries and promote our services.Key Responsibilities:1. **Customer Engagement:** You will make outbound calls to customers, providing them with information about our services and answering any questions they may have.2. **Data Entry:** After each call, you will accurately enter customer details and interactions into our database to keep records updated.3. **Lead Generation:** You will help identify potential leads and gather information to assist the sales team in converting prospects into customers.4. **Feedback Collection:** You will gather customer feedback during your calls to help improve our services and understand customer needs better.Required Skills and Expectations:Candidates should possess excellent communication skills in English and/or the local language. A positive attitude and a willingness to learn are essential for success in this role. You should be comfortable using a computer and familiar with basic software for data management. Being organized and detail-oriented will help you excel, as you will handle multiple tasks while maintaining accuracy in customer information. This job requires commitment and a professional demeanor while communicating with customers.
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Telecommunication BPO Sales Cold Calling Call Center Tele Marketing Telesales
Job Openings for 10 Calling Executive Jobs for Freshers in Malappuram, Trivandrum/Thiruvananthapuram, Ernakulam, Thrissur, Kozhikode/Calicut, Kollam, Wayanad, Kasaragod, having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Telecommunication, BPO Sales, Cold Calling, Call Center, Tele Marketing, Telesales etc.
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  • 0 - 4 yrs
  • Alappuzha
English Typing Basic Computer Skills Good Communication
We are looking for a Calling Executive to join our team in Alappuzha. This position is part-time and allows you to work from home. The ideal candidate should possess great communication skills and be eager to learn.**Key Responsibilities:**- **Making Calls**: You will be responsible for making outbound calls to potential customers. This involves introducing our products and services and engaging them in conversation.- **Providing Information**: You need to explain our offerings clearly and answer any questions that customers may have, ensuring they have a good understanding of what we provide.- **Collecting Feedback**: You'll gather feedback from customers after conversations, which helps improve our services and understand customer needs better.- **Updating Records**: Its essential to maintain accurate records of calls made and customer interactions, ensuring all information is logged properly for future reference.- **Meeting Targets**: You will be expected to achieve daily or weekly calling targets, which contribute to the overall success of our team.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong verbal communication skills. A friendly demeanor and the ability to engage customers are important. Familiarity with basic computer operations and the use of telecommunication tools is essential. You should be self-motivated, organized, and capable of working independently. A positive attitude towards learning and growth is highly valued. Previous experience in a calling or customer service role is a plus, but not mandatory.
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