Call Center Job Vacancies in Kerala

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team in Trivandrum. This role is perfect for freshers seeking to start their careers in customer service. You will provide support to customers and ensure their needs are met with efficiency and care.Key Responsibilities:1. **Customer Support**: Handle incoming calls and emails from customers, answering their questions and resolving issues promptly. You will be the first point of contact, so your communication skills should be strong.

Company Overview:NewAgeSysIT, a division of NewAgeSys, Inc. established in 1994 and headquartered in New Jersey, specializes in mobile app development and consulting. We empower clients to maximize their business reach and effectiveness by leveraging cutting-edge technology. As a full-service mobile and web development firm, NewAgeSysIT serves clients across North America, the UK, Europe, the Middle East, Singapore, and Australia. Our approach focuses on building long-term partnerships with clientsfrom brainstorming initial ideas and strategizing project plans to deliver cost-effective solutions with reliable support and maintenance.Role Overview:As a Business Development Manager/Specialist, you will serve as the primary engine for our growth, focusing on expanding our client base within the US market. You will engage with key decision-makers, identify pain points in their current technology landscape, and position NewAgeSys Solutions as the preferred partner for their software and staffing needs. This role involves a blend of strategic prospecting and relationship management, working closely with our internal technical teams to ensure that the solutions proposed align perfectly with client requirements and business objectives.Responsibilities:- Generate a high volume of quality leads and seamlessly hand them over to the sales team for closure.- Conduct market research to identify target segments and devise effective lead generation strategies.- Discover and cultivate new lead sources to enhance sales and lead generation efforts.- Collaborate with marketing campaigns, social media, advertising, and customer referral programs to support lead generation.- Analyze the efficiency of existing lead generation channels and implement improvements.- Support sales strategy development and work closely with sales and management teams to consistently meet sales targets.Requirements:- Proven track record in sales, marketing, or lead generation within the IT/software industry, supported by measurable results.- Ability to work independently without supervision.- Up-to-date knowledge of current lead generation strategies within the industry.- Focus on lead quality over quantity.- Goal-driven, self-motivated with a player-coach mindset and a proactive go-getter attitude.- Minimum of 3 years relevant experience in IT sales or a similar role, preferably with experience in the US and European markets.- Excellent written and verbal communication skills, able to engage effectively with stakeholders at all levels.- Flexibility with work hours and responsibilities; willingness to take on reasonable tasks to drive lead generation and sales.Nice-to-Have Skills:- Expertise in leveraging social media and online platforms for lead generation.- Knowledge of digital marketing principles.- Experience managing sales resources such as websites, blogs, presentations, infographics, and sales videos.

We are looking for a motivated and dynamic Sales Executive to join our team in Kozhikode/Calicut. Prefrence from logistics and freight forwarding industry.The ideal candidate will have 1 to 2 years of experience in sales and be enthusiastic about winning new clients and expanding our customer base.Key Responsibilities:- **Build Relationships**: Develop and maintain strong relationships with existing and potential customers to understand their needs and provide appropriate solutions.- **Achieve Sales Goals**: Meet and exceed sales targets by actively promoting products and services, identifying opportunities, and pursuing leads.- **Market Research**: Conduct market research to identify new sales opportunities and keep track of competitor activities.- **Product Knowledge**: Maintain a deep understanding of company products and services to effectively communicate features and benefits to clients.- **Customer Service**: Provide exceptional customer service by addressing client queries and concerns in a timely manner.Required Skills and Expectations:Candidates should have at least a 12th-grade education and prior experience in a sales role. Strong communication skills, both verbal and written, are essential for conveying ideas and closing deals. The ability to work independently while also being a part of a team is important. A proactive attitude towards problem-solving and a keen interest in learning about new products will help in achieving success in this position. Proficiency in basic computer applications and familiarity with sales software can enhance your effectiveness in this role.

South Indian Bank TELECALLER HIRING Role: Telecaller (Telesales) Location: Kalamassery Requirements Minimum 1 year experience in telesales Tamil + malayalam Basic English preferred Salary & Benefits Salary: 20,000/month PF + ESI + Other benefits Job Responsibilities Outbound calling Follow-up & lead handling Maintain records Immediate Joiners PreferredInterested candidates share resume on WhatsApp

We are looking for a dedicated and motivated Tele Caller to join our team. The ideal candidate should be energetic and possess good communication skills to effectively reach out to our clients.**Key Responsibilities:**- **Making Outbound Calls:** You will contact potential and existing clients to discuss products and services, ensuring that you represent the company professionally and courteously.- **Customer Engagement:** Building rapport with customers is essential. Youll listen to their needs and provide them with information regarding our offerings.- **Data Entry and Maintenance:** After each call, you will update customer records in our database. Accurate data entry is important for tracking interactions and follow-ups.- **Following Up on Leads:** You will be responsible for reaching out to leads generated by marketing efforts to convert them into potential sales.- **Providing Feedback:** Sharing insights and feedback from customer conversations with the team will help improve our products and services.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent verbal communication skills to engage with clients effectively and clearly convey information.- **Listening Skills:** A strong ability to listen will help you understand customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for data entry and using phone systems is essential for the role.- **Positive Attitude:** A cheerful and positive demeanor can significantly enhance customer interactions and contribute to a productive work environment.This role is ideal for someone looking to start their career in customer service and telemarketing.

We are looking for confident & energetic Tele Callers to handle leads and explain overseas job opportunitiesRequirements:Basic English communication (Hindi is an advantage)1+ year experience preferredGood convincing skills.

We are looking for a motivated Tele Caller to join our team in Kollam, India. This is a full-time work-from-home position, ideal for freshers who have completed at least the 10th grade.Key Responsibilities:1. **Making Calls:** You will be required to make outbound calls to potential customers to introduce our products or services and generate interest.2. **Customer Interaction:** Engage with customers in a friendly manner, listen to their needs, and provide relevant information to assist them in making informed decisions.3. **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in our database for future reference.4. **Follow-Up:** Follow up on leads and prior conversations to ensure customer satisfaction and build long-term relationships.5. **Team Collaboration:** Work closely with our sales and marketing teams to align strategies, share customer insights, and improve overall performance.Required Skills and Expectations:The ideal candidate should have strong verbal communication skills, able to convey information clearly and effectively. You should be self-motivated and organized, with the ability to manage your time well while working from home. A basic understanding of computers and phone systems is essential. A positive attitude and a willingness to learn will help you succeed in this role. Being comfortable with making calls and handling customer queries will also be important for your success.

We are looking for a dedicated Tele Caller to join our team in Kerala. The ideal candidate should have good communication skills and a positive attitude. **Key Responsibilities:**- **Make Outbound Calls:** Contact potential customers through phone calls to introduce products or services, aiming to generate leads and drive sales.- **Customer Interaction:** Engage with clients to understand their needs, answer queries, and provide information about our offerings effectively.- **Record Keeping:** Maintain accurate records of calls, customer information, and feedback to help improve future interactions and track performance.- **Achieve Targets:** Work towards individual and team targets by making a specified number of calls and converting leads into sales.- **Follow-up Calls:** Conduct follow-up calls with leads and existing customers to nurture relationships and provide ongoing support or updates.**Required Skills and Expectations:**- Strong verbal communication skills, with the ability to speak clearly and persuasively to different audiences.- A positive attitude and resilience, as the role may involve dealing with rejection and challenges.- Basic computer literacy is essential for logging calls and using software tools.- Time management skills to prioritize tasks and handle multiple calls efficiently.- A willingness to learn and adapt to new sales techniques and product knowledge. Candidates with up to 6 years of experience, including freshers, are welcome to apply. A minimum education level of 12th grade is required for this position.

Job Opening Business Development OfficerCompany: Justdial LtdExperience: 12 years in MarketingSalary: 25% 30% hike from current salary (Best in Industry)Requirements:Two-wheeler & valid driving license mandatoryTarget-oriented work profileMinimum 56 customer visits per dayJob Locations: Kollam Pathanamthitta Thiruvananthapuram Idukki Interested candidates can share their CV via WhatsApp to: 8921425262 Only shortlisted candidates will be contacted.

The Data Entry Specialist position based in Kannur, India is suited for females with 0-1 years of experience and a 10th pass education level. This part-time role allows remote work from home. Key responsibilities include accurately entering data into databases, verifying and correcting data, and maintaining confidentiality. Attention to detail, strong computer skills, and the ability to work independently are essential for this role. The ideal candidate should have a strong work ethic, be organized, and have excellent communication skills.

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

Client Support & Staffing CoordinatorWork From Home Kochi, IndiaAustralian Aged Care Nursing AgencyWe are a Canberra(Australia) based nursing agency supplying nursing staff to aged care facilities across Canberra. We are seeking an experienced and reliable *Client Support & Staffing Coordinator to join our team in a remote, work-from-home role.About the RoleIn this role, you will support our daily operations by coordinating staff, managing client communications, and assisting our HR team.Key Responsibilities* Answer incoming calls from clients and aged care facilities* Create and manage staff shifts using our scheduling system* Contact nursing staff to confirm shift availability* Assist HR with interview coordination and staff onboarding* Maintain accurate digital records and filing* Build and maintain positive relationships with clients and staffAbout You* Minimum *2 years- experience* in a *call centre role* supporting *Australian or European clients** Excellent English communication skills (spoken and written)* Professional, polite telephone manner* Strong organisational and multitasking skills* Confident using computers, online systems, and office software* Able to work independently and responsibly from homeWork From Home Requirements* Own laptop in good working condition* Stable and reliable internet connection* Quiet home working environmentWorking Hours* Shifts scheduled between *11:30 PM and 2:00 PM IST** *Alternate weekends* requiredWhat We Offer* Long-term remote opportunity* Exposure to the Australian healthcare and aged care sector* Supportive and professional teamIf you meet the above requirements and are looking for a stable work-from-home role with an Australian healthcare organisation, we encourage you to apply.Apply now with your updated resume.

Sales & Service of legal research database, Prospective clients are Judges, Advocates and Govt departments like Secretariat, Collectorate, Police department, Govt Pleaders, Banks & Insurance companies. Basis job involves support service to existing customers and lead generation.

Customer Service + Renewals (Experienced)Locations: Kochi (High Priority)Languages: English+ Telugu/MalayalamEligibility: HSC Pass Age: 2235Experience: Min. 1 year in Customer Service / Renewals / UpsellingSalary: 18,000 22,000 In-Hand (Based on last drawn)Shift:Females: 10 AM 7 PMMales: 12 PM 9 PM

As a Telecaller/Academic counsellor you will be responsible for connecting with students and parents, handling inquiries, explaining course details, and converting leads into admissions.Key ResponsibilitiesMake outbound calls to potential students and parents.Explain course details and guide them on admissions.Handle incoming inquiries with professionalism.Follow up regularly to ensure lead conversion.Maintain call records and share daily reports.Support the Business Development team in achieving targets.

Tellecallers in Vehicle insurance department

- **Customer Relationship**: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- **Outbound Calling**: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- **Customer Care**: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- **Customer Service**: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- **Customer Support**: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- **Customer Handling**: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- **Customer Management**: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- **Customer Communication**: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.

KEY RESPONSIBILITIES OF THE ROLE:Increase sales by generating leads and winning new business. Further developing business with existing customers and clients. Generate sales using all channels to market. Building contacts and enhancing relationships with businesses, introducers, affiliates (i.e. Opt-Ins), specialist healthcare brokers, general brokers and IFAs. Generate sales through a programmer of verbal, written and face to face communications. Convert enquiries into sales to actively grow the business to targets. Support the development of products and services offered by the company. Required qualification:A bachelor's degree in business administration, marketing, or a related field is the minimum requirementAn MBA, especially with a specialization in marketing or sales, is highly regarded and may be preferred for some roles. Preferred skills:Strong interpersonal skills to build and maintain relationships with clients and partners. Excellent verbal and written communication, as well as listening and comprehension skillsSkills in market research, competitor analysis, and data analysis to identify new business opportunities and develop effective strategies for growth. ADDITIONAL INFORMATION: Owning a 2-wheeler is mandatory for daily field visitsHOW TO APPLY:Send the resume the the given mail id archanaj.staunchjobs@gmail.com

Job Opening Business Development OfficerCompany: Justdial LtdExperience: 12 years in MarketingSalary: 25% 30% hike from current salary (Best in Industry)Requirements:Two-wheeler & valid driving license mandatoryTarget-oriented work profileMinimum 56 customer visits per dayJob Locations: Kollam Pathanamthitta Thiruvananthapuram Idukki Interested candidates can share their CV via WhatsApp to: 8921425262 Only shortlisted candidates will be contacted

As a Telecaller/Academic counsellor you will be responsible for connecting with students and parents, handling inquiries, explaining course details, and converting leads into admissions.Key ResponsibilitiesMake outbound calls to potential students and parents.Explain course details and guide them on admissions.Handle incoming inquiries with professionalism.Follow up regularly to ensure lead conversion.Maintain call records and share daily reports.Support the Business Development team in achieving targets.

We are looking for a motivated Customer Care Executive to join our team in Kochi/Cochin. This full-time role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service from the comfort of their homes.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions through phone calls, emails, or chat, ensuring clear and helpful communication to resolve issues.2. Provide Product Information: Explain our products and services to customers, helping them understand features, benefits, and usage in a friendly manner.3. Assist in Complaint Resolution: Work with customers to address their concerns, finding solutions and ensuring their satisfaction with our service.4. Maintain Records: Keep accurate records of customer interactions and inquiries to help streamline processes and improve service delivery.5. Collaborate with Team: Work closely with other team members to share ideas and strategies for providing excellent customer service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written, to effectively engage with customers. A positive attitude and patience are essential when dealing with inquiries and complaints. Basic computer skills are required to navigate systems and maintain records. We value a willingness to learn and adapt, as well as the ability to work independently and manage time efficiently. A proactive approach to solving customer problems will be an important part of this role.

Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

The Data Entry Operator will be responsible for entering, updating, and maintaining accurate data in databases and systems. This includes inputting text, numerical data, and other information into digital formats. The operator will need to ensure data integrity and confidentiality at all times.Key responsibilities include accurately inputting data into databases, spreadsheets, and other systems. This includes verifying data for accuracy and completeness, identifying and correcting errors, and maintaining organized records. The operator will need to follow data entry guidelines and procedures to ensure consistency and accuracy.The ideal candidate should have a minimum of a 10th pass education and 0-1 years of experience in data entry. Attention to detail, strong typing skills, and proficiency in using computer software such as Microsoft Excel are essential for this role. Strong communication skills and the ability to work independently in a remote work environment are also important expectations for this position.

Good speak in malayalam

We are looking for a Calling Executive to join our team in Kollam, India. This is a full-time position open to freshers who have completed at least the 10th grade. The role involves making calls and engaging with customers to address their inquiries and promote our services.Key Responsibilities:1. **Customer Engagement:** You will make outbound calls to customers, providing them with information about our services and answering any questions they may have.2. **Data Entry:** After each call, you will accurately enter customer details and interactions into our database to keep records updated.3. **Lead Generation:** You will help identify potential leads and gather information to assist the sales team in converting prospects into customers.4. **Feedback Collection:** You will gather customer feedback during your calls to help improve our services and understand customer needs better.Required Skills and Expectations:Candidates should possess excellent communication skills in English and/or the local language. A positive attitude and a willingness to learn are essential for success in this role. You should be comfortable using a computer and familiar with basic software for data management. Being organized and detail-oriented will help you excel, as you will handle multiple tasks while maintaining accuracy in customer information. This job requires commitment and a professional demeanor while communicating with customers.

Job Openings for 10 Calling Executive Jobs for Freshers in Malappuram, Trivandrum/Thiruvananthapuram, Ernakulam, Thrissur, Kozhikode/Calicut, Kollam, Wayanad, Kasaragod, having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Telecommunication, BPO Sales, Cold Calling, Call Center, Tele Marketing, Telesales etc.