Outbound Calling Job Vacancies in Mumbai

Make outbound calls to prospective customers, existing clients, and partners Generate and qualify leads. Schedule meetings and product demonstrations. Maintain customer databases and sales pipeline records. Follow up on leads, proposals, quotations, and opportunities. Monitor Government, PSU, GeM, and private tender portals. Identify relevant RFPs, RFQs, EOIs, and tender opportunities.

Job description:Job SummarySiddhi Filter Media is looking for a proactive and research-driven Telecaller cum Inside Sales Associate. This is not a simple calling job it involves Market Research (R&D) to identify new industrial sectors and Strategic Cold Calling to build business relationships. You will play a key role in identifying potential B2B clients and converting them into sales leads.Key Responsibilities1. Telecalling & Outreach (Core Role):Conduct high-volume outbound cold calls (Daily Target: [e.g., 60-80] calls) to industrial prospects.Deliver professional sales pitches for our filtration products (Air, Liquid, and Solid filter media).Navigate through gatekeepers to connect directly with Purchase Managers and Technical Heads.Handle customer objections confidently and provide accurate product information.2. Market Research & R&D:Conduct daily research to identify new industries (Pharma, Chemical, Food, Oil & Gas) that require filtration solutions.

As a Customer Care Executive based in Mumbai, you will play a critical role in ensuring our customers receive outstanding service and support. Your primary aim will be to create positive experiences and resolve issues efficiently.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and issues promptly via phone, email, or chat, ensuring clear and helpful communication.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handle Complaints:** Manage and resolve customer complaints effectively, demonstrating empathy and finding appropriate solutions to exceed customer expectations.- **Maintain Records:** Document all customer interactions accurately in our systems to track issues and maintain historical records.- **Follow Up on Issues:** Ensure timely follow-up on unresolved issues, keeping customers informed throughout the process to promote trust and reliability.**Required Skills and Expectations:**Candidates should have a bachelors degree in fields such as B.A, B.C.A, B.B.A, B.Com, BDS, or B.Sc. You should possess strong communication and interpersonal skills, with the ability to establish rapport with customers. Problem-solving skills are essential to handle various inquiries effectively. You must be detail-oriented and organized, managing multiple tasks simultaneously while ensuring accuracy. A positive attitude and a commitment to delivering excellent customer service are crucial for success in this role. Familiarity with customer service software is a plus, and having 1 to 3 years of relevant experience is preferred.

We are looking for a motivated Telesales Executive to join our team in Bhandup West. The ideal candidate should be eager to learn and possess excellent communication skills. This role is perfect for recent school graduates who want to start a career in sales.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential customers to explain our products and services, building rapport to encourage sales.- **Listen to Customer Needs:** Understand the requirements and preferences of customers to provide tailored solutions, ensuring customer satisfaction.- **Achieve Sales Targets:** Meet or exceed daily and monthly sales goals while maintaining quality service. This involves tracking progress and strategizing for improvement.- **Maintain Records:** Update the customer database with information from calls and sales, helping the team stay organized and informed.- **Follow Up on Leads:** Reach out to interested prospects to convert inquiries into sales, demonstrating persistence and dedication.**Required Skills and Expectations:**Candidates should have strong verbal communication skills and the ability to engage with customers confidently. A willingness to learn about the products and services is essential, along with basic computer skills for maintaining records. The ideal person should be self-motivated, with a positive attitude and a desire to achieve sales goals. Flexibility and adaptability in a fast-paced environment are also important for success in this role. Prior experience in sales is not mandatory, making this a great opportunity for freshers.

We are looking for a Telecaller to join our team in Boisar West, Mumbai. This is a full-time position suitable for candidates with 0 to 6 years of experience. A minimum education level of 10th pass is required.As a Telecaller, your main responsibility will be to make outgoing calls to potential customers and provide them with information about our products or services. You will engage with customers, answer their questions, and help them with their inquiries. Additionally, you will need to maintain accurate records of all calls and customer interactions to ensure effective follow-up.Key responsibilities include:1. **Making Outgoing Calls**: Reach out to potential customers to generate leads and promote our offerings.2. **Customer Communication**: Engage with customers in a friendly manner, providing information and assistance as needed.3. **Record Keeping**: Maintain detailed records of conversations and customer information to track interactions.4. **Follow-Up**: Systematically follow up with interested customers to encourage sales and maximize conversions.To succeed in this role, strong communication skills are essential. You should be comfortable speaking on the phone and conveying information clearly. Patience and a friendly attitude when dealing with customers are important. Being organized and detail-oriented will help you keep track of calls and follow-ups. Basic computer skills for data entry and accessing customer records are also necessary.

Job description:Key Responsibilities:Handle customer queries effectively via call/chat/emailEnsure timely resolution and maintain customer satisfactionMaintain call logs and reports as per process requirementFollow standard operating procedures and guidelinesHandle inbound and outbound customer interactionsProvide accurate information and resolve queriesDocument customer interactions in the systemMaintain service quality and meet defined KPIsKey Requirements:Good communication and interpersonal skillsComfortable with rotational shifts, if requiredStrong verbal and written communication skillsAbility to multitask and manage time effectivelyComfortable with rotational shifts and night shifts (for NRI process)Fresher welcome; prior BPO/customer support experience is a plusLanguage: English (Preferred)

We are looking for a motivated and enthusiastic Sales Executive to join our team in Borivali West. The ideal candidate will have experience in sales and a strong desire to succeed in a dynamic environment.**Key Responsibilities:**- **Lead Generation:** Identify and reach out to potential clients to create new sales opportunities, using various methods such as cold calling and networking.- **Sales Presentations:** Prepare and deliver engaging presentations to clients, showcasing our products and services, and effectively addressing their needs.- **Customer Relationship Management:** Develop and maintain strong relationships with existing clients to ensure customer satisfaction and encourage repeat business.- **Market Research:** Stay updated on industry trends and competitors to understand market dynamics and tailor sales strategies accordingly.- **Achieving Targets:** Meet and exceed predetermined sales targets and performance metrics, driving the success of the sales team.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively interact with clients and team members.- Proven sales experience, ideally between 1 to 7 years, demonstrating a track record of meeting sales goals.- A proactive attitude and the ability to work independently as well as part of a team.- Basic knowledge of sales techniques and strategies, with a willingness to learn and adapt to new selling approaches.- A minimum educational qualification of 12th pass, showcasing a commitment to personal and professional development.

Hello ConnectionsThis is HR Rekha+91 93072 78559And below are the MNC's I m hiring All are Banking Processes /technical/non voice/Email chat Job location:MumbaiMax Age - 55 , DOJ : immediately joinning Excellent communication skills in English HSC /Grad with minimum 6 months of International experience all can apply *If in case you are not interested please spread my number to one who is in need of jobThanks and Regards*HR Rekha+91 93072 78559

Job Details:Title: Tele CallerCompany Name: Shiksha Seva FoundationLocation: Borivali East, MumbaiSalary for fresher: 10,000 - 30,0002-4 Saturday off8.5 work hours

We are seeking a dynamic and motivated Tele Caller to join our team in Mumbai. The ideal candidate should have 1 to 3 years of experience in tele-calling and must be female. This full-time position requires the selected candidate to work from the office.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote our products and services, guiding them through features and benefits.- **Customer Interaction:** Engage effectively with customers to address their queries, providing clear and concise information.- **Record Keeping:** Maintain accurate records of customer interactions and transactions in the database for future reference.- **Meeting Targets:** Strive to meet daily or monthly call targets set by the management to support business growth.- **Feedback Collection:** Gather customer feedback and report insights to management, helping us improve our services and offerings.**Required Skills and Expectations:**- **Communication Skills:** Must possess excellent verbal communication skills to convey information clearly and maintain engaging conversations with customers.- **Persuasion Ability:** Should be able to build rapport and persuade customers to consider our products or services effectively.- **Organizational Skills:** Strong organizational abilities are necessary for managing multiple calls and following up on leads efficiently.- **Problem-Solving Skills:** Ability to handle objections and resolve customer complaints gracefully to ensure customer satisfaction.- **Team Player:** Must work well in a team environment, collaborating with colleagues and contributing positively to team morale.

We are seeking a dedicated and motivated female Telecaller for our office in Vasai East, Mumbai. This full-time position is suitable for candidates with little to no prior experience who are enthusiastic about starting their career in customer service.Key Responsibilities:- **Making Outbound Calls:** You will reach out to potential customers to inform them about our products and services, ensuring a clear and friendly communication style.- **Handling Inbound Calls:** When customers call, you will assist by answering their questions or directing them to the appropriate department, maintaining a professional demeanor at all times.- **Data Entry:** You will be responsible for accurately updating customer information and call records in our database, ensuring all details are correctly documented for future reference.- **Providing Feedback:** After interactions, you will share valuable feedback on customer responses and suggestions to help improve our services and outreach strategies.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A positive attitude and willingness to learn are essential, as you will be working in a dynamic environment. Attention to detail is important for maintaining accurate records. Applicants should be comfortable using basic computer applications and have a good understanding of customer service principles. We are looking for self-motivated individuals who can adhere to a structured work schedule and thrive in teamwork settings.

We are looking for an enthusiastic International BPO Executive to join our team in Mumbai. This role is ideal for individuals with a passion for customer service and communication. **Key Responsibilities:**- **Customer Support:** Provide excellent support to international clients through phone, email, or chat, ensuring satisfaction and timely resolution of queries.- **Issue Resolution:** Identify customer issues and provide suitable solutions or escalate them to the appropriate department when necessary, ensuring a smooth customer experience.- **Database Management:** Maintain accurate records of customer interactions and transactions in our system, which helps in tracking issues and improving service quality.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and responses to customer inquiries.- **Feedback Collection:** Gather and report customer feedback to help improve our products or services, contributing to overall business growth.- **Team Collaboration:** Work closely with team members and management to achieve performance targets and share best practices.**Required Skills and Expectations:**- Strong verbal and written communication skills in English to effectively engage with international clients.- Ability to solve problems quickly and efficiently while remaining calm under pressure.- Basic computer skills and familiarity with customer support software are necessary.- A positive attitude and willingness to learn are essential traits for success in this role.- Candidates from various educational backgrounds are welcome, but a minimum of 12th grade is required. Experience in customer service is a plus but not mandatory.

We are seeking a proactive and organized HR Executive to support day-to-day HR operations, recruitment activities, Candidates engagement, payroll coordination, and compliance management. The ideal candidate should possess strong communication skills and the ability to handle confidential information professionally.

Job Summary:We are looking for a Collection Telecaller to manage customer payment follow-ups, collect pending dues, and maintain healthy customer relationships through effective communication.Key Responsibilities:Call customers regarding pending payments and overdue accounts.Follow up on outstanding collections through phone calls and messages.Explain payment options and resolve customer queries.Maintain records of calls and collection status.Coordinate with internal teams for payment updates.Achieve daily and monthly collection targets.Maintain professionalism and customer service standards.Update CRM or collection systems regularly.Requirements:Good communication skills (Hindi, English, Marathi preferred).Basic computer knowledge.Ability to handle customer conversations professionally.Fresher and experienced candidates can apply.Minimum Qualification: HSC / Graduate.Experience: Fresher to 3 Years

We are seeking a dedicated Tele Counselor to join our team in Mumbai. This role is suitable for freshers and requires a female candidate who has completed their 12th grade. As a Tele Counselor, you will play a critical role in providing guidance and support to individuals seeking information and assistance.**Key Responsibilities:**- **Conduct Telephonic Consultations:** Reach out to potential clients to discuss their needs, providing information and support on our services.- **Answer Queries:** Address any questions or concerns from clients and offer clear, informative answers to help them make informed decisions.- **Maintain Records:** Keep detailed records of client interactions and ensure all information is accurately documented for future reference.- **Follow-Up on Leads:** Contact potential clients who have shown interest in our services to encourage them to take the next steps.- **Build Rapport:** Establish and maintain a positive relationship with clients to ensure they feel supported and valued throughout their experience.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, to convey information clearly and effectively. A positive attitude and an empathetic approach are essential, as you will be handling clients who may be in need of support. Strong organizational skills are necessary to manage records and follow up on leads efficiently. Proficiency in basic computer skills is also expected, as you will be using software to log client interactions. The candidate should be comfortable working full-time from the office environment in Mumbai.

Ladies/ Gentlemen - Presentable - with Good Command over English - well versed in Computers - hardworking - 8 hours job duration. Job includes filing, despatching, maintaining records, handling all other office routine work

We are seeking a motivated Telesales Executive to join our team in Andheri East. The ideal candidate should have 1 to 2 years of experience in telesales and must have completed at least the 12th grade. This full-time position requires working from the office.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote and sell products or services, aiming to meet daily or monthly sales targets.- **Build Customer Relationships:** Establish and maintain positive relationships with customers to encourage repeat business and enhance customer loyalty.- **Understand Customer Needs:** Listen to customers to identify their needs and provide tailored solutions that meets their requirements.- **Record and Update Data:** Maintain accurate records of calls and customer interactions in the database to track sales progress and customer feedback.- **Follow Up on Leads:** Regularly follow up on leads provided by the marketing team, ensuring no opportunities are missed for sales.- **Handle Customer Queries:** Address any questions or concerns the customers may have regarding products or services, ensuring high levels of customer satisfaction.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, and have a friendly and persuasive phone manner. A basic understanding of sales principles and customer service practices is essential. Additionally, candidates should be self-motivated, goal-oriented, and able to work independently while managing time effectively. Proficiency in using computers and familiarity with CRM software will be advantageous. Being a team player with a positive attitude is a must.

We are looking for a female Telecaller to join our team in Vasai East, Mumbai. This role is perfect for recent graduates or individuals with up to one year of experience. Key Responsibilities: 1. **Making Calls**: Reach out to potential clients to provide information about our products and services. You will need to engage with customers and politely address their inquiries. 2. **Data Entry**: Maintain accurate records of all calls made and customer interactions in the database. This ensures follow-ups are timely and organized. 3. **Lead Generation**: Identify and qualify leads through effective communication and understanding of customer needs. Your efforts will help in building a strong customer base. 4. **Reporting**: Provide regular feedback to the management about customer responses and trends observed during calls. This will contribute to the improvement of our sales strategies.Required Skills and Expectations: Candidates should have a minimum educational qualification of 12th grade. Strong communication skills in Hindi and English are essential for effective interaction with clients. A pleasant phone manner and persuasive ability are important to succeed in this role. The ideal candidate should be self-motivated, organized, and able to handle rejection while remaining positive. An eagerness to learn and adapt in a fast-paced environment will be crucial for achieving success in this position.

BeMyHR Overseas Solution is a leading recruitment and HR consultancy specializing in overseas placement and staffing solutions. We connect skilled professionals with global opportunities, ensuring a smooth and transparent hiring process for both candidates and employers.We are looking for a motivated and results-driven Telecaller to join our dynamic team. The ideal candidate will be responsible for making outbound calls to potential clients and candidates, explaining our overseas recruitment services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective clients and candidates to promote BeMyHR Overseas Solutions services.Explain overseas job opportunities, recruitment processes, and company offerings.Maintain accurate records of calls and customer interactions in the CRM system.Follow up on leads and inquiries to convert them into successful placements or partnerships.Build and maintain strong client and candidate relationships.Achieve daily, weekly, and monthly call and conversion targets.Handle queries professionally and escalate complex issues to senior team members when required.