We are looking for a Calling Executive to join our team in Kollam, India. This is a full-time position open to freshers who have completed at least the 10th grade. The role involves making calls and engaging with customers to address their inquiries and promote our services.
Key Responsibilities:
1. **Customer Engagement:** You will make outbound calls to customers, providing them with information about our services and answering any questions they may have.
2. **Data Entry:** After each call, you will accurately enter customer details and interactions into our database to keep records updated.
3. **Lead Generation:** You will help identify potential leads and gather information to assist the sales team in converting prospects into customers.
4. **Feedback Collection:** You will gather customer feedback during your calls to help improve our services and understand customer needs better.
Required Skills and Expectations:
Candidates should possess excellent communication skills in English and/or the local language. A positive attitude and a willingness to learn are essential for success in this role. You should be comfortable using a computer and familiar with basic software for data management. Being organized and detail-oriented will help you excel, as you will handle multiple tasks while maintaining accuracy in customer information. This job requires commitment and a professional demeanor while communicating with customers.