International Voice Process Job Vacancies in Pune

Customer Service with International Voice ExperienceVoice, Chat, Email ProcessShift Timings:1;30 till 10:30Must be a graduate for Karadi Pune locationMail your resume to mohit.kumar@firstmeridianglobal.com

Job Title: International Collection ProcessLocation: Pune, KharadiShifts: US ShiftsExperience: Freshers & Experienced Candidates WelcomeEligibility: Undergraduates can ApplyCommunication Skills: Looking for Candidates with Strong Communication SkillsJob Description:We are hiring for the International Collection Process and invite freshers, undergraduates, and experienced candidates to apply. This is an excellent opportunity to be part of a dynamic team, working on international client accounts to follow up on overdue payments. If you have good communication skills and a desire to work in a target-driven environment, we would love to hear from you!Key Responsibilities:Contact international clients to follow up on overdue payments.Maintain accurate records of payments and outstanding balances.Collaborate with team members and management to resolve payment issues.Ensure compliance with international financial regulations and company policies.Provide excellent customer service while maintaining professionalism.Requirements:Strong verbal and written communication skills.Ability to work in a fast-paced, target-driven environment.Detail-oriented with good problem-solving abilities.Freshers, undergraduates, and candidates with prior experience in collections, customer service, or finance are welcome to apply.What We Offer:Free Transport to and from the workplace.Uncapped Incentives based on performance.US Shifts to cater to international clients.Training provided for freshers.Opportunity to work with an international team and gain global exposure.Career growth and advancement opportunities.

Job Opening: UK process CRM Executive (Female)Experience: 02 Years (Freshers can apply)Location: ____Shift: UK shifttime - 2.00pm to 11.00pm Week off - Saturday half day / Sunday off Qualification: 12th Pass / GraduateJob Role:Make outbound calls to UK clients.Update and manage customer details in CRM software.Follow up with customers and schedule appointments.Maintain call records and daily reports.Provide basic information and customer support.Requirements:Female candidate preferred.Excel sheets , Email writing and handling Good English communication skills.Basic computer & CRM knowledge (training provided).Comfortable with UK shift Confident, polite, and target-oriented.Salary: salary + incentivesBenefits: Incentives, trainingRegards mayuri 9637388822

Amazon Work from Home Process interested Candidates Apply Fast immediate Joiners Only

Travel airlines booking related issue call and new holiday booking customer queries will be coming executive need to assist the customer and solved their queries. They need to maintain 8hr of login hours,(Average handling time per call need to be maintained.)

Job Title: International Tele Caller ExecutiveLocation: Office No. 144, Parmar Park Phase-2 Business Park, Wanowrie, Pune 411040Work Schedule: Monday to Friday Fixed Night Shift (9-hour shift)Weekly Off: Fixed Sunday and Alternate SaturdaysEmployment Type: Full-time, Office-basedProcess Type: Blended Voice and Chat (International)Position OverviewWe are currently seeking enthusiastic and customer-oriented individuals for the position of International Voice & Chat Executive. This role involves interacting with international clients via voice and chat channels, addressing inquiries, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, basic computer literacy, and the ability to work in a structured night-shift environment.This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.Key ResponsibilitiesManage inbound and outbound voice calls and live chat support for international customersAccurately address customer queries and provide relevant product or service informationDocument customer interactions and maintain up-to-date records in internal systemsCollaborate with internal teams to ensure prompt and effective resolution of customer concernsAdhere to standard operating procedures, communication protocols, and quality guidelinesCandidate ProfileRequired Skills:Excellent verbal and written communication skills in EnglishAbility to multitask and prioritize workload effectivelyBasic proficiency in computer applications (MS Office, email tools, etc.)Strong interpersonal skills and a customer-centric mindsetWillingness to work fixed night shifts (Monday to Friday)Preferred (Not Mandatory):Previous experience in an international voice/chat processBackground in customer service or support rolesWhat We OfferStable work environment with fixed night shifts and scheduled weekly offsNo targets or sales quotasComprehensive training and onboarding supportOffice infrastructure and dedicated workstation providedDirect hiring no recruitment charges or fees involvedHow to ApplyInterested candidates may share their updated resume or reach out for further details: Email: hr@kingstonsolutions.co.in Contact: +91 70584 21569 (HR Ms. Payal Prasad) Website: www.kingstonsolutions.co.in

Votiko Solutions Private Limited - Pioneering Careers, Nurturing Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesTransform Your Career! Work From Home - Unlock Opportunities NationwideAbout Us: Welcome to Votiko Solutions, an avant-garde in the BPO industry and revered as the best call center. Our commitment goes beyond customer engagement, emphasizing individual growth. Join our vibrant team, where your capabilities are celebrated, and your triumphs are our collective success.Job Overview: As a Call Center Executive, you wield influence in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and deliver stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 70,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Revolutionize Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a trailblazer in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.comEmbark on a rewarding journey with Votiko Solutions, where your success is our priority. Join us in shaping a brighter future as we connect talent across the length and breadth of India.

Designation - Sr. Technical Process ExecutiveMin 1 Yr Exp Into Technical Support International VoiceMust Have - Service Desk VoiceAny GraduateCTC - Up to 5.5 LPA + Allowances and IncentivesWork From Office24*7 US Rotational Night Shift Both Way Cab (Whithin 25 KM)5 Days Working 2 Days Rotational OffAbsconded Cases Not ConsiderableNotice - Immediate Joiners

Position: International Customer Support Executive Voice/Non-Voice/Blended (Work with Global Clients)Work Location: Pune (Viman Nagar, Kharadi, Yerwada, Magarpatta, Hinjewadi)Salary: Up to 3 LPA to 6 LPA[ 30% hike on last salary (Experience) ]Contact: Call or WhatsApp HR.RAVINA -7447710444Note: Immediate joiners preferred.Role & responsibilities:Handle inbound/outbound calls and chats for international customersProvide real-time resolutions with professionalism and empathyAddress product/service-related queries efficientlyMaintain accurate logs of customer interactions in CRM systemsEnsure adherence to process guidelines and quality standardsAchieve targets like AHT, CSAT, and FCRPreferred candidate profile:Graduate/Under Graduate Fresher and candidates with minimum 1 year of International BPO experience are preferred.Excellent verbal and written communication skills in English (additional international languages are a plus).Strong problem-solving skills and ability to handle customer inquiries effectively.Proficient in using computers and familiarity with CRM systemsFlexibility to work in shifts, including evenings, weekendsPerks & Benefits:Fixed Salary + Performance-based IncentivesUp to 30% hike for relevant experienceHealth Insurance and Employee Wellness PlansComprehensive training programs and ongoing professional development.Supportive, Friendly, and Growth-driven Work CultureCab Facility Available till Nodal PointsHow to Apply:If you are passionate about customer service and want to be part of a dynamic team, please send your resume on below mention details.Contact Person: HR RAVINAContact No: 7447710444Mail Id: ravina.j@spes.inReferences are highly appreciated !

5 Days working 2 Days off International voice process Rotational night shift Min 1 year experience in international voice process Both way Cab facility (within 25 km radius) Allowance and Incentives

Excellent CommsNight ShiftUS ShiftSaturday Sunday OffTelemarketingB2B Sales

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

International BPO Executive

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

Company- ReckonData Solutions LLPCompany Website : www.reckon-data.comPosition : Business Development(US)Shift - Night Shift onlyJD FOR BUSINESS DEVELOPMENT EXECUTIVE/MANAGERRoles and Responsibilities:-The role requires to demonstrate passion and leadership in developing new business and strategic long-term and high-value engagements.-A consultative approach to winning over customers/prospects confidence-trust and building large engagement opportunities will be an important driver.-The candidate will play a demand/lead generator role, responsible for acquiring new clients by helping the to schedule appointments in the form of a telephonic discussion or lead generation.-The candidate will be responsible for generating qualified leads and a high-value pipeline of opportunities.-Identify prospective clients and build a strong sales pipeline via cold - calling, one-to-one email communications, LinkedIn, referrals, and other inside sales methods.-Contribute to strategic planning and execution of all business development activities, marketing in the given area.-Understand the business requirements, upcoming projects, and proactively scout for new projects within the target market.-Communicate status on a daily, weekly, and monthly basis via emails in accordance with the strategic plan and goal.-Devising new and innovative business development plans and strategies in Achieving business targets.-Should have a good selling attitude, result oriented & able to work independently.Desired Candidate Profile:-Excellent English. Conversational and written communications skills.-Market Research/ Contact Discovery through Professional networking and other professional websites.-Proven inside sales/ appointment generation experience.-Decisive personalized email writing skills for lead generation.-Knowledge of US-Mortgage Domain would be added advantage.Perks and BenefitsINCENTIVENIGHT ALLOWANCEMEDICALLocation :ReckonData Solutions, llpOffice No 103, 1st Floor, Navale Icon, Navale IT park, Near Navale BridgeLocation: https://www.google.com/maps?q=18.4601879119873,73.8222732543945Contact Details : 8668675016 / 020-40795141Contact Person : SeemaHalade,HR

Location - MUMBAI MALAD WEST & GURUGRAM, Pune9 hours working shift5 Days working Rotational ShiftsSalary upto 40kExcellent communication in EnglishGrad fresher/Experienced & UG with 6 months experienceImmediate Joiner WhatsApp resume - 7011959071

Job Title: Customer Support Executive - International Voice ProcessLocation: Hinjewadi Phase 3, PuneSalary: 3.9 LPA - 4.9 LPAJob Type: Full-Time (Work from Office)Shift: 24/7 Rotational (5-day workweek, 2 rotational days off)Key Responsibilities:Handle customer inquiries and resolve issues via calls for international clients.Provide excellent service and ensure customer satisfaction.Maintain accurate records of interactions and follow standard operating procedures.Work in a fast-paced environment and meet performance targets.Eligibility Criteria:Undergraduates/Graduates with 6+ months of experience in an international voice process.Willingness to work in rotational shifts (including night shifts).Immediate joiners preferred.Relocation cases not considered.Skills Required:Excellent communication skills in English (verbal and written).Strong problem-solving skills and customer-centric approach.Ability to handle customer queries efficiently and professionally.Benefits:Competitive salary package.Exposure to international clients and career growth opportunities.Positive work environment with supportive management.How to Apply: Contact: 6377050566 (Varsha) Email: varsha.ghrs2@gmail.comJoin us and take your career to the next level!

We are looking for an enthusiastic Customer Sales Executive to contribute in generating sales for our company. You must be an excellent communicator and have superior people's skill to maintain customer relationships. Must be comfortable presenting product or services over the phone as well as dealing with complaints and doubts.WORK ONLY 5 DAYS A WEEKRequired: Excellent Communication Skills (FLUENT ENGLISH MANDATORY)Shifts: Fixed Night ShiftCustomer Service Representative - International BPO - Viman Nagar, Pune (Work from Office)Job Summary: Opening for an International Inbound Voice Process.Location: Kharadi, PuneQualification: HSC /Undergraduate/ Any graduate / Post GraduateSalary: 15,000 to 30,000 Per month. (Unlimited Incentives)Fixed shifts Timings- 7.00 PM to 5.00 AM Attractive floor IncentivesFreshers or Experienced may apply.Benefits: Uncapped Incentives Benefits provided: Incentives on reaching sales target

Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday WorkingHighlights Best in Market Salaries from 2.52 lakhs plus 7 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric & Compliant Policies Free Home Pick & Drop Transportation Fixed shifts post the training period [Rare changes in case of business requirements] 7:15 min login plus 45 minute break = 8 hour shifts Free transport [Home pick-up & drop]

Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignmentsCandidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working

Job Title: International Tele Caller ExecutiveLocation: Office No. 144, Parmar Park Phase-2 Business Park, Wanowrie, Pune 411040Work Schedule: Monday to Friday Fixed Night Shift (9-hour shift)Weekly Off: Fixed Sunday and Alternate SaturdaysEmployment Type: Full-time, Office-basedProcess Type: Blended Voice and Chat (International)Position OverviewWe are currently seeking enthusiastic and customer-oriented individuals for the position of International Voice & Chat Executive. This role involves interacting with international clients via voice and chat channels, addressing inquiries, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, basic computer literacy, and the ability to work in a structured night-shift environment.This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.Key ResponsibilitiesManage inbound and outbound voice calls and live chat support for international customersAccurately address customer queries and provide relevant product or service informationDocument customer interactions and maintain up-to-date records in internal systemsCollaborate with internal teams to ensure prompt and effective resolution of customer concernsAdhere to standard operating procedures, communication protocols, and quality guidelinesCandidate ProfileRequired Skills:Excellent verbal and written communication skills in EnglishAbility to multitask and prioritize workload effectivelyBasic proficiency in computer applications (MS Office, email tools, etc.)Strong interpersonal skills and a customer-centric mindsetWillingness to work fixed night shifts (Monday to Friday)Preferred (Not Mandatory):Previous experience in an international voice/chat processBackground in customer service or support rolesWhat We OfferStable work environment with fixed night shifts and scheduled weekly offsNo targets or sales quotasComprehensive training and onboarding supportOffice infrastructure and dedicated workstation providedDirect hiring no recruitment charges or fees involved

Hi,We are #hiring for Accenture with the payroll of Adecco for #international voice process Qualification: Graduation/ undergraduateExperience : 0 to 3 yearsLocation : Bangalore Mode : Work from officeSalary : 3 LPA TO 4.8 LPA CTCShift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)Interview Rounds:Versant test (require min 58 score)Communication DiscussionOperations roundOverall, Purpose of Job* Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.* Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Strive and achieve SLA target and business outcome indicators defined by the clientJob Responsibilities / Authorities* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes* Walk customers/ Provide navigational support on self-service portal* Ensure security verification are carried out per company policies and procedures and is lines with the GDPR guidelines* Place outbound calls to customers when required in line with Client / Company guidelines* Work productively whilst maintaining exceptional call/data quality standards in line with targets* Contribute to the team through open and regular communication with peers / supervisors* Adhere to all company or departmental policies and procedures (personnel and operational)* Keep the process repositories like DTPs, Knowledge base, SharePoint updated with the current process* Maintain regular and punctual attendance in line with company policies and procedures* Minimize customer complaints and escalations by providing exceptional service and call controlKnowledge & Skill Requirement* Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer* Good technical aptitude with an ability to learn quickly* Excellent verbal and written communication skills Experience Profile* Prior international BPO work experience preferred* Freshers acceptableInterested candidate call me -8296576618