Telecaller Job Vacancies in Mumbai

As a Tele Caller, you will engage with customers through outbound calls, promoting and explaining various insurance products and services. Your role involves understanding customer needs and providing them with basic information about suitable insurance plans. You will also handle customer queries with politeness and professionalism.Key responsibilities include making outbound calls to potential customers to promote insurance offerings, comprehending their requirements to provide appropriate recommendations, and addressing any questions or concerns they may have about the insurance products. To be successful in this position, candidates must possess a minimum education of 10th pass and ideally be a female applicant. Fluency in Marathi is essential, as it will enable effective communication with local customers. The role requires strong interpersonal skills, an ability to listen actively, and a professional demeanor in managing customer interactions. Freshers are encouraged to apply, as this is a full-time position based in the Vidya Vihar area of Mumbai and involves working in the office.This position requires no specific prior experience but values a willingness to learn and a positive attitude toward customer service. Working days are typically standard weekdays with clearly defined office hours. As the role is customer-facing, candidates should be prepared to work from the office.

We're Hiring - Dedicated & Ambitious Individuals!We are looking for motivated, responsible, and goal-oriented individuals who are ready to learn new skills, take on challenges, and build a strong professional future.Key Responsibilities:Handle assigned tasks with dedication and responsibility.Communicate professionally and maintain good teamwork.Learn and apply new concepts effectively.Follow the given process with consistency and discipline.Work towards achieving personal and team goals.Who We're Looking ForGood communication & listening skill Positive and growth-oriented mindsetWillingness to learn and improveSelf-disciplined and consistentGoal-focused and team-orientedIf you are serious about your growth and ready to turn your efforts into meaningful career opportunities, we would love to connect with you!Interested? Send us a message to know more and get started!

Calling & Student Support ExecutiveCompany: Dipti Vartak AcademyLocation: Andheri East, Mumbai - Work from officeEmployment Type: Full-timeWorking Schedule: 9 working hours beginning at 10:00 AM, six days per week, with one flexible weekly offExperience: 0-2 years preferred; strong fresh graduates may also be consideredCompensation: 25,000-30,000 per month CTCJoining Preference: ImmediateReporting To: Team Lead / Operational OwnerLanguage Requirement: Strong spoken Hindi and functional spoken English; Marathi will be an advantageCandidates living within approximately 15-20 km of the office, or those who can commute reliably to Andheri East, will be preferred.About Dipti Vartak AcademyDipti Vartak Academy is a fast-growing online education and community platform that helps home bakers develop their skills and build successful baking businesses.We conduct daily webinars, bootcamps, recorded courses, live student support sessions, challenges, community activities, events and multiple membership programs.Our work environment is fast-moving and execution-driven. We interact with a large number of students and leads across different stages of their journey, making clear communication, disciplined follow-up and a strong student experience extremely important.About the RoleWe are looking for a confident, dependable and empathetic Calling & Student Support Executive to manage frontline communication with DVA students and leads.This is primarily a student calling, onboarding, support and follow-up role. The person will be responsible for proactively contacting students, helping them understand their next steps, resolving routine queries, maintaining accurate records and ensuring that pending matters are followed through until closure.The role will also involve follow-up with interested or warm leads from time to time. However, this is not primarily a telesales or sales-closing position at the beginning.A candidate who demonstrates strong communication, persuasion, objection-handling and conversion ability may gradually take on greater sales responsibilities and potentially move into a dedicated sales role over time.Key ResponsibilitiesStudent Calling and Follow-upMake outbound calls to students and leads for assigned activities and campaigns.Call students for webinar, bootcamp, live-session, challenge and event reminders.Confirm attendance and participation wherever required.Follow up with students who have registered but have not completed an important next step.Conduct callbacks and repeat follow-ups where required.Contact inactive or disengaged students for specific reactivation activities.Follow up for feedback, confirmations and other program-related requirements.Understand the purpose of each calling activity instead of treating the job as merely completing a calling list.Student Onboarding and SupportAssist students during onboarding into DVA programs, communities and platforms.Help students understand where to access their program, sessions, groups and resources.Handle routine queries related to schedules, joining links, registrations, program access, challenges and other operational matters.Check whether students have joined the correct WhatsApp groups or communities.Guide students clearly regarding the next action they need to take.Gradually build sufficient knowledge of DVA programs and processes to resolve routine queries independently.Route concerns to the appropriate team member wherever specialist intervention is required.Lead Follow-up and Sales SupportFollow up with interested, warm or hot leads when assigned.Understand the lead's requirement and current level of interest.Answer basic factual questions regarding relevant DVA programs based on approved information.Follow up with prospects who have shown interest but have not completed enrolment.Help prospects complete the required next step where appropriate.Identify high-intent prospects and coordinate with the relevant team member for further sales conversations.Support enrollment-related follow-ups without turning every student interaction into a sales pitch.Sales will not be the primary responsibility initially, but the candidate's ability to influence, persuade and convert will be observed as a potential future growth path.Tracking and CRMMaintain accurate call records, conversation notes and follow-up statuses.Update student and lead information in Google Sheets, CRM systems and internal trackers.Record callbacks, pending actions and commitments accurately.Update outcomes after each meaningful interaction.Ensure that information remains current and usable by other team members.Maintain clear records of unresolved matters and final closure.Identify incomplete or inconsistent information and get it corrected.Follow-up and ClosureTrack every assigned follow-up until it is genuinely completed or appropriately closed.Ensure callbacks happen when promised.Follow up again if the student or lead has not completed the required action.Maintain clear visibility of open and pending matters.Coordinate internally where another team member's intervention is required.Verify whether the required action has actually happened rather than assuming completion.Avoid allowing cases to remain unattended merely because the first call or message has been made.The expected approach is:Understand Contact Communicate Record Take the next action Follow up Escalate where required CloseWhatsApp and Student CommunicationCommunicate with students and leads through WhatsApp wherever required.Send approved links, reminders, instructions and resources.Follow up on WhatsApp after calls when appropriate.Communicate respectfully, patiently and professionally.Adapt communication to the student's situation rather than sounding mechanically scripted.Ensure important information from conversations is captured in the relevant system or tracker.Avoid making commitments or promises outside the person's authority.Problem-Solving and EscalationUnderstand routine student issues before escalating them.Attempt approved basic troubleshooting or process resolution wherever applicable.Distinguish between matters that can be handled independently and those requiring intervention.Escalate payment, refund, technical, sensitive or exceptional issues to the appropriate person.Provide complete context while escalating instead of merely forwarding a screenshot or message.Mention the issue, actions already taken, current status and what support is required.Follow up internally where necessary until the student receives closure.Avoid making unauthorised decisions regarding refunds, discounts, special payment terms or other commercial exceptions.Systems and Digital ToolsWork comfortably with WhatsApp and WhatsApp Business.Use Google Sheets, Google Docs and Google Forms for routine tracking and coordination.Work with CRM and telecalling systems used by the organisation.Update student and lead information accurately across systems.Use learning/community platforms and internal dashboards as required.Learn tools such as GHL or similar CRM platforms after training.Use ChatGPT, Claude or other AI tools for approved routine drafting, summarisation and support activities where required.Learn and adapt to new tools introduced by the organisation.The candidate is not expected to know DVA's complete technology stack before joining, but should be comfortable learning unfamiliar systems quickly.Candidate ProfileWe would prefer someone with 0-2 years of relevant experience in areas such as:Student supportCustomer supportTelecallingEdTech or online educationCoaching or training businessesCustomer successInside salesService operationsFrontline customer communicationStrong fresh graduates may also be considered if they demonstrate unusually good communication, confidence, maturity, discipline and willingness to follow up consistently.Prior experience in the baking industry is not required.Prior sales exposure will be an advantage but is not compulsory.Essential SkillsThe candidate must demonstrate:Strong spoken HindiFunctional spoken and written EnglishClear and respectful verbal communicationConfidence speaking to people over the phoneStrong listening abilityPatience and empathy while dealing with studentsComfort making repeated outbound callsBasic working knowledge of Google SheetsBasic computer and smartphone proficiencyAbility to maintain accurate notes and recordsAbility to follow scripts and SOPs without sounding roboticBasic logical problem-solvingAbility to learn unfamiliar software without constant guidanceDiscipline in tracking callbacks and pending actionsA strong follow-through and closure mindsetTool ExposurePrevious hands-on exposure to any of the following will be an advantage:WhatsApp / WhatsApp BusinessCRM systemsTelecalling or dialler platformsGoogle SheetsGoogle FormsGHL or similar CRM platformsTagMango or another LMSChatGPT or ClaudeStudent-management or customer-support toolsPrior experience with every platform is not compulsory. However, the candidate must be capable of learning DVA's systems quickly and using them independently after appropriate training.Behavioural RequirementsWe are looking for someone who is:Patient and empatheticConfident while speaking with peopleA good listenerDependable and consistentComfortable making repeated calls and follow-upsPersistent without becoming rude or irritatingPleasant but sufficiently assertiveOrganised and detail-orientedDisciplined about recording informationComfortable working with targets and timelinesProactive rather than instruction-dependentCapable of taking conversations through to closureReceptive to feedbackRespectful while communicating with studentsAble to stay calm while handling an irritated or confused studentAble to recognise when an issue should be escalatedInterested in gradually taking on larger responsibilitiesDVA Code of HonorMission FirstTeam SecondMyself ThirdThis means protecting the student experience, supporting the team and taking responsibility for organisational outcomes.Growth OpportunityThis role can grow in two directions based on demonstrated capability and organisational requirements.A candidate who becomes strong at student communication, support and ownership can gradually take on broader Student Success / Customer Success responsibilities.A candidate who demonstrates strong persuasion, objection handling, commercial understanding and conversion ability may progressively take on Inside Sales / Sales responsibilities and potentially graduate into a dedicated sales role.Growth will depend on actual performance and capability-not merely length of service.Selection ProcessThe selection process will generally involve one or two face-to-face interview rounds at the Andheri East office.Candidates may also be given a short mock-call exercise to assess communication, listening ability, student handling, follow-up approach and judgement on when to escalate.

We are looking for a dedicated Telecaller based in Vasai East, Mumbai. This full-time position is ideal for fresh candidates, especially women who have completed their 12th grade. The Telecaller will play a vital role in communicating with customers and promoting our services.Key Responsibilities:1. Customer Engagement: Reach out to potential customers over the phone to inform them about products and services. You will initiate conversations, aiming to build rapport and understand their needs.2. Lead Generation: Identify and qualify leads based on customer responses. Your goal will be to gather relevant information to assist in the sales process.3. Data Entry: Maintain and update customer information in our database. Accurate data entry is crucial for tracking customer interactions and follow-ups.4. Follow-Up Calls: Make regular follow-up calls to ensure customer satisfaction and to answer any queries. Effective communication will help in retaining customer interest and loyalty.Required Skills and Expectations:Candidates should possess strong verbal communication skills in a clear and friendly manner to ensure effective interaction with customers. A basic understanding of sales techniques is desirable but not mandatory. Being proactive, organized, and able to work in a team environment is essential. A professional attitude and a positive outlook will contribute to your success in this role.

Make outbound calls to prospective property buyers.Explain real estate projects, pricing, amenities, and offers.Understand customer requirements and qualify leads.Generate and maintain prospective customer leads.Follow up regularly with interested customers.Schedule and coordinate property/site visits.Maintain accurate customer and lead recordsCoordinate with the sales team for qualified leads and site visits.Achieve daily, weekly, and monthly calling and lead-generation targets.Handle customer queries and objections professionally.

Join our dynamic team in Mumbai as a Marketing Supervisor, where you will play a crucial role in driving our marketing initiatives and supporting our business goals.nnAs a Marketing Supervisor, your key responsibilities will include:nnDeveloping Marketing Campaigns: You will assist in creating and implementing marketing campaigns that effectively promote our products or services, ensuring they reach the right audience.nnCollaborating with Team Members: You will work closely with other team members to share insights and ideas, fostering a creative environment to enhance marketing strategies.nnAnalyzing Market Trends: You will monitor industry trends and competitor activities to identify opportunities for growth and improvement in our marketing efforts.nnSupporting Sales Strategies: You will provide support to the sales team by creating promotional materials and helping to organize events that drive customer engagement.nnThe ideal candidate will have a minimum of a 12th-grade education and 0 to 2 years of experience in a marketing role. We expect you to have strong communication and interpersonal skills, which will help you build good relationships with both team members and clients. A basic understanding of marketing principles is essential, along with the ability to work well in a team and manage multiple tasks efficiently. A proactive attitude and willingness to learn will also be important for your success in this role.

An International BPO based in Malad West operating since last 20 years with current employee strength of 300+ employees. We are expanding our operations and need Candidates for our various U.S. Outbound/Inbound/Sales Processes.Candidates should have good command over spoken and written English/ A go getter Attitude & Target oriented.Interview :Mon - Fri 6:30 pm to 11:00 pm (Walk in only)Age Limit: max 42 yrs. ( If there is someone above 42 and has BPO experience you can share the resume and if the candidates fits the profile we can schedule an interview) 2 Rounds of Interviews Hr & Operations Qualification No Bar Transportation Boundaries: Western Suburbs - Churchgate to VirarHarbor Line - Kurla/Dadar only - we can also recruit candidates up to Mulund.Package: Rs.20000 to Rs.30000 Gross - ( Can go high based on BPO experience and interview)+ Incentives +Home Drop +24 Paid Leaves Annually +PF, ESICFixed Shift Timings: Night shift 6:30 pm to 4:00 am (Saturday & Sunday fixed off, (1st Saturday working, for selected Process)Documents Required:Educational + Identity Proof ( PAN, Aadhar Compulsory) + Residential Proof + Appointment Letter + Salary Proof (Payslip) + Experience Letters, 2 PP size photographs.Kindly let us know the names of the candidates before they come for the interview on the whatsapp group.For any further details feel free to reach us on below numbers: Roshel - 8425893904Khushi - 9137544858

# URGENT HIRING - BPO PROCESS MALAD AM GLOBAL HIRE is hiring candidates for an urgent BPO requirement in Malad, Mumbai.### Job Details Location: Malad, Mumbai Role: Customer Service / Sales / Voice Process Qualification: HSC / Graduate Experience: Freshers & Experienced candidates can apply Salary: 15,000 - 30,000 per month + Incentives Shift: 9 AM - 6 PM / 10 AM - 7 PM / 11 AM - 8 PM Weekly Off: As per process Joining: Immediate Joiners Preferred### Candidate Requirements* Good communication skills* Basic computer knowledge* Good customer-handling skills* Candidates should be comfortable working in a BPO environment* Freshers and experienced candidates are welcome* Candidates from nearby areas preferred### Why Join? Attractive salary + incentives Multiple career opportunities Immediate hiring Growth opportunities Friendly work environment Call / WhatsApp: 7984905245 Interested candidates can apply now.AM GLOBAL HIRE*Recruitment & Staffing Solutions*

We are looking for a dedicated Tele Caller to join our team in Andheri East. The ideal candidate will handle customer calls and support our outreach efforts effectively.Key Responsibilities:- Make Outbound Calls: Initiate phone calls to potential or existing customers to promote products or services, ensuring clear communication.- Gather Customer Information: Collect and record relevant data during calls to help understand customer needs and preferences, assisting in targeted outreach.- Update Customer Records: Maintain accurate and updated records of all interactions in the companys database for future reference and sales tracking.- Address Customer Queries: Respond to customer inquiries and provide information about products or services, ensuring a positive experience.- Achieve Call Targets: Meet daily and monthly call targets to contribute to team goals, demonstrating commitment and focus on results.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for clearly conveying information and engaging customers.- Customer Service Orientation: A friendly and helpful attitude towards customers is crucial, contributing to a positive company image.- Basic Computer Knowledge: Familiarity with computers and basic software applications is necessary to efficiently manage calls and records.- Time Management: Ability to manage time effectively, prioritizing tasks to meet deadlines and call targets.- Team Player: Willingness to work collaboratively with team members to achieve common goals and share best practices. Candidates with a 12th-grade education and previous experience are welcome, though our team is also open to freshers eager to learn.

We are looking for a dedicated and enthusiastic Tele Caller to join our team in Mumbai. The ideal candidate will be responsible for contacting potential customers and promoting our products or services over the phone.Key Responsibilities:- Make outbound calls: Initiate calls to potential leads, explaining our offerings and generating interest.- Follow up with customers: Maintain regular contact with prospects to assess their needs and encourage them to make a purchase.- Maintain records: Keep accurate records of interactions and update customer information in the database for future reference.- Meet targets: Work towards achieving daily and monthly call targets set by the management, ensuring consistent performance.- Handle customer queries: Respond to queries and provide information to customers efficiently and professionally, resolving any concerns they might have.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact effectively with clients. They should be persuasive and confident while speaking to ensure they can articulate the benefits of our offerings. A positive attitude and a customer-oriented mindset are essential for building rapport with potential customers. Candidates need to be self-motivated and capable of working independently in a fast-paced environment. Previous experience in telecalling or sales will be an advantage. Strong organizational skills and attention to detail are key to tracking customer interactions accurately. Being a 12th pass is essential, and preference will be given to candidates with 1 to 5 years of relevant experience.

Job Description Dear Candidates,We have an urgent job opening for Banking Loan Collection Tele caller as per below details. Tele calling: Make outbound calls to customers with overdue loan payments to initiate collection efforts. Customer Interaction: Interact with customers in a courteous and professional manner, understanding their financial situations and negotiating repayment terms. Payment Follow-Up: Follow up with customers to ensure timely repayments and maintain accurate records of interactions and payment commitments. Collections Targets: Achieve individual collection targets set by the team lead or collection manager. Customer Assistance: Provide support and assistance to customers in resolving their payment-related queries or concerns. Compliance: Adhere to the legal and regulatory guidelines related to collections and ensure ethical and fair collection practices. Customer Data Management: Update and maintain customer records and payment information in the collection management system. Reporting: Provide regular updates on collection activities and performance to the team lead or collection manager. Team Collaboration: Collaborate with the tele calling team, collection managers, and other cross-functional teams to share insights and improve collection strategies. Quality Assurance: Ensure accuracy and completeness of data entered in the collection system and compliance with the organizations policies. Limited seats are available so hurry up and book your interview slot.Thanks & Regards,Priya PandeyHR Manager.

We are looking for a Tele Caller to join our team in Mumbai. This is an entry-level position, perfect for individuals with little to no experience. As a Tele Caller, your primary role will be to communicate with potential customers over the phone.Key Responsibilities:- Make Outbound Calls: Reach out to potential customers to promote our products and services, ensuring a polite and professional interaction.- Maintain Customer Records: Document details of calls and customer interactions accurately in our database to keep track of leads and follow-ups.- Answer Customer Queries: Address any questions or concerns from customers regarding our offerings, providing clear and helpful information.- Follow Up on Leads: Reconnect with potential customers to encourage interest in our products, thereby increasing conversion rates.- Collaborate with Team Members: Work closely with the sales team to share valuable customer feedback and improve strategies for outreach.Required Skills and Expectations:- Strong communication skills are essential to effectively engage with customers and convey information clearly.- A positive attitude and a friendly demeanor are important to create a welcoming experience for callers.- Basic computer skills, particularly in data entry, to accurately record customer information.- Good listening skills to understand customer needs and respond appropriately.- Ability to work in a team environment while also being self-motivated to meet individual targets. This role is full-time, requiring a commitment to working from the office. We welcome recent high school graduates who are eager to start their careers.

SPORTS FOR LIFEJob DescriptionPre-Sales ExecutiveDepartment Pre-Sales Reports To Pre-Sales ManagerLocation MumbaiEmployment Type Full-timeExperience 2-4 YearsAbout Sports For LifeSports For Life is a multi-sport academy running structured coaching programs across Badminton, Table Tennis, Football, and Tennis in Mumbai and Pune. We help children and adults discover, learn, and grow in the sport of their choice through professional coaching, quality infrastructure, and a member-first experience. Our Pre-Sales team is the first voice a prospective member hears - and plays a central role in turning interest into trials, and trials into long-term memberships.Role OverviewAs a Pre-Sales Executive, you will be the first point of contact for prospective members. You will engage inbound and outbound leads, understand their needs, recommend the right program, and drive them through the funnel - from first conversation to trial booking to enrollment. This is a target-driven, phone-first role ideal for someone who enjoys talking to people, is persistent in follow-ups, and takes ownership of conversions.

As a BPO Telecaller, you will play a vital role in connecting with customers and providing them with information about our services. Your primary focus will be on effective communication and helping to resolve customer inquiries.Key Responsibilities:- Customer Calls: Reach out to customers via phone to inform them about products and services. Engaging with customers directly is essential to understanding their needs.- Address Inquiries: Answer customer questions and provide detailed explanations of services. You must be knowledgeable about our offerings to assist customers effectively.- Data Entry: Record customer interactions and update information in our database accurately. Keeping track of conversations helps maintain quality service.- Feedback Collection: Gather customer feedback to improve services. Listening to customers can help us enhance our offerings and customer experience.- Follow-Up: Make follow-up calls to ensure customer satisfaction and resolve any outstanding issues. This shows customers that we value their opinions and are dedicated to their needs.Required Skills and Expectations:- Strong verbal communication skills are important for explaining services clearly.- A professional and friendly attitude is essential for creating positive customer interactions.- Basic knowledge of computers and data entry is necessary to keep accurate records.- Ability to work in a team and co-operate with colleagues for effective service delivery.- A high level of patience and problem-solving skills will help you handle challenging customer situations.- Being punctual and responsible in meeting work commitments is crucial for a smooth workflow.

We are looking for a dedicated Tele Sales Officer to join our team in Mumbai. In this role, you will be responsible for reaching out to potential customers and promoting our products or services. Your primary focus will be on generating sales and building strong relationships with clients over the phone.Key Responsibilities:- Contact potential customers: You will make calls to individuals or businesses to introduce our products or services and gauge their interest.- Explain product benefits: It is essential to clearly communicate the features and advantages of our offerings, helping customers understand how they can meet their needs.- Handle customer inquiries: You will answer any questions or concerns potential customers may have, providing them with the information necessary to make informed decisions.- Achieve sales targets: You will be expected to meet daily, weekly, or monthly sales goals, demonstrating your ability to drive results through effective communication.- Maintain accurate records: Keeping detailed records of calls, customer interactions, and sales progress is necessary for tracking performance and improving strategies.Required Skills and Expectations:- Strong communication skills: You should be able to convey information clearly and persuasively over the phone.- Customer service orientation: A friendly and approachable demeanor is crucial for building rapport with clients.- Goal-oriented mindset: A focus on achieving targets and overcoming challenges is essential for success in this role.- Basic computer skills: Familiarity with using computers to enter data and manage records is needed.- Team player: You should be willing to collaborate with colleagues and contribute to a supportive work environment.

No Targets No PressureHandle Customer Calls and Enquiries.Call Back Customers to Understand Their Requirements and QueriesProvide Accurate Information and Suitable SolutionResolve Queries Over the CallMaintain and Update Customer Details and Enquiry DataFollow Up with Customer Whenever Required

Role Highlights :- Outbound Outreach: Connect with potential and existing donors to strengthen our mission. - Storytelling: Share impactful stories that inspire continued support. - Relationship Management: Handle queries, maintain donor records, and nurture long-term trust. - Follow-ups: Ensure supporters feel valued, informed, and appreciated.

As a Sales Counselor, you will play a key role in engaging potential clients and guiding them through our services. Your main responsibilities will include:- Client Engagement: Reach out to potential clients through calls and emails to introduce our offerings and identify their needs.- Consultation: Provide personalized consultations to clients, understanding their requirements and presenting suitable solutions.- Follow-Up: Maintain communication with prospective clients, following up on queries and encouraging them to take the next steps.- Sales Support: Assist in closing sales by providing detailed information and addressing any concerns that clients may have.- Documentation: Maintain accurate records of client interactions and sales processes in our systems to support ongoing client relationships.To succeed in this role, you should have:- Education: A Masters degree in any field, which equips you with a strong foundation in communication and understanding of client needs.- Communication Skills: Excellent verbal and written skills to effectively convey information and persuade clients.- Interpersonal Skills: Ability to build rapport with clients and establish trust is essential for successful sales.- Time Management: Strong organizational skills to manage multiple clients and follow-ups efficiently.- Motivation: A positive attitude and the drive to achieve sales targets are vital for success in this position.Candidates with 0 to 3 years of experience are welcome to apply for this full-time role based in Borivali West, as training will be provided to help you grow in your sales career.

We are looking for a Telesales Executive to join our team in Mira Road. The ideal candidate should have a passion for sales and great communication skills.Key Responsibilities:- Make Outbound Calls: Reach out to potential customers to offer our products and services, helping to generate leads and close sales.- Build Customer Relationships: Establish trust and rapport with clients to enhance customer satisfaction and encourage repeat business.- Understand Customer Needs: Listen to customer queries and tailor your pitch accordingly, ensuring that you address their specific requirements.- Achieve Sales Targets: Work towards monthly and quarterly sales goals by effectively managing your calls and closing deals.- Maintain Records: Keep accurate records of customer interactions, sales, and follow-ups to ensure smooth communication and tracking progress.Required Skills and Expectations:Candidates should have at least 1 to 6 years of experience in telesales or a related field. A minimum education requirement is the 12th grade. Strong verbal communication skills are essential, including the ability to convey information clearly and confidently. Candidates must be persuasive and results-driven, with a positive attitude towards challenges. Effective listening skills are crucial for understanding customer needs and responding appropriately. A good level of proficiency in common computer applications, such as MS Office and CRM software, is also expected. The role requires a professional demeanor, particularly in a full-time office environment.

Making calls to potential customersExplaining institute services and productsMaintaining daily call recordsSubmitting daily progress reports

Contacting current and potential clients to inform them regarding the product and service.Answering all queries and questions regarding the company and product.Understanding customers requirements by asking questions and closing the deal.Keeping the customer database maintained and updated.Taking and processing orders accurately.Preserve the companys reputation by handling grievances.Facilitating companies sales by going the extra mile and meeting a sales quota.Keeping a record of all the sales calls and notes of useful information.

Hiring for 10 Tele Sales Executive Jobs in Mira Road, Mumbai, Maharashtra, Telecaller, Tele Sales Executive, Telecalling Executive, for Freshers and experienced Good knowledge in Marketing, Channel Sales, Outbound Sales, Telecaller, Tele Sales Executive, Telecalling Executive etc.Having smart phone is must.Product is Loans insurance and investment