Voice Support Job Vacancies in Chennai

We are looking for a confident and motivated Telecaller to join our team.Making calls to prospective customers from a provided database.

We are seeking a motivated Tamil Telecaller to join our team. The ideal candidate will have 1 to 2 years of experience in a relevant role. This is a full-time position, and the selected candidate will work from home. **Key Responsibilities:**- **Make Outbound Calls:** The telecaller will initiate calls to potential customers to promote products or services, ensuring a friendly and professional approach.- **Customer Engagement:** Engage with customers actively to understand their needs and respond to their inquiries, fostering a positive relationship.- **Data Entry:** Accurately record customer information and interactions in our database to keep track of leads and follow-ups.- **Follow-up Calls:** Conduct follow-up calls with previous leads to nurture relationships and convert them into sales.- **Meet Targets:** Work towards achieving daily and monthly targets set by the management to contribute to the overall business goals.**Required Skills and Expectations:**- **Fluency in Tamil:** The candidate must have excellent verbal communication skills in Tamil to effectively converse with customers.- **Basic Computer Skills:** Proficiency in using computers and familiarity with call center software and Microsoft Office is essential.- **Customer Service Orientation:** A strong commitment to providing excellent service and support to customers is a must.- **Time Management:** Effective time management skills are needed to prioritize tasks and manage multiple calls efficiently.- **Positive Attitude:** A friendly and positive demeanor will help to build rapport with customers, making them more likely to engage.

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

Job Title: Outbound Sales Executive - Voice ProcessLocation: ChennaiExperience: Freshers / ExperiencedSalary: As per company standardsJob Description:We are looking for enthusiastic and target-driven Outbound Sales Executives for a voice process role. The candidate will be responsible for reaching out to prospective customers, explaining services, generating leads, and closing sales.Key Requirements:Good communication and comprehension skillsAbility to speak, write, and understand EnglishAbility to draft professional emails to prospectsAbility to speak and understand regional languageGood analytical skillsTarget-oriented with a confident personality

We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 13000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332

Voice process office based job Calling interested customers Explain company services over the call Follow up with customers No field work Training will be provided Fixed salary + incentives

Wanted Telecaller femaleJob timing 10am to 5pmFull time office jobBenifitsSalary plus incentive ESI PF

Qualification: 10th Pass to Any Degree Age Limit: 18 and above Salary: 18,000 to 30,000 per month Benefits: Room and Food provided for selected candidates Freshers Welcome Interview: Direct walk-in after phone confirmation

- Make outbound calls to customers: The primary responsibility of a BPO telecaller is to make outbound calls to customers to promote products or services, follow up on leads, or conduct surveys.- Handle customer inquiries: Respond to incoming customer inquiries and resolve any concerns or issues they may have regarding products or services.- Maintain customer database: Keep accurate records of customer interactions and transactions in the database for future reference and follow-up.- Achieve sales targets: Meet or exceed sales targets set by the company by effectively pitching products or services to customers over the phone.- Adhere to scripts and guidelines: Follow scripts and guidelines provided by the company to ensure consistent messaging and quality customer interactions.Skills and Expectations:- Excellent communication skills: Ability to effectively communicate with customers over the phone, listen attentively, and articulate information clearly.- Basic computer skills: Proficiency in using basic computer applications and navigating software programs to input customer data and access information.- Customer service orientation: A customer-centric approach with a focus on providing exceptional service and building positive relationships with customers.- Strong work ethic: Self-motivated, goal-oriented, and able to work independently or as part of a team to achieve targets and deliver results.- Attention to detail: Ability to accurately record customer information, follow guidelines, and maintain a high level of accuracy in all interactions.

As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.

As a Telecaller, your main responsibility will be to make outbound calls to potential customers and introduce them to our products or services. You will need to effectively communicate our offerings, answer any questions, and persuade prospects to make a purchase or schedule a meeting.Key responsibilities include making a high volume of calls each day, following call scripts and guidelines provided by the company, updating customer information in the database, and achieving daily or weekly targets for call volume and conversion rates. To excel in this role, you should have excellent communication skills, a pleasant telephone manner, and the ability to handle objections professionally. You must be able to work well under pressure, be a good listener, and have a positive attitude. Additionally, attention to detail, strong organizational skills, and the ability to work independently are essential for success in this position. A high school diploma or equivalent is required, and prior experience in a similar role is preferred but not mandatory.

Job description:We are hiring Senior Customer Support for our Retail Organization.Designation : Customer Support AssociateWe are currently hiring for Hindi-Speaking Customer Care Representative to join our team. Candidates must possess excellent communication skills in Hindi and be available for immediate joining.REQUIREMENTS:Education: Graduation or Post Graduation preferredMandatory Language Skills: Must be fluent in Hindi, English, Tamil and Telugu.Preferred Skills: Ability to communicate in an additional regional language is a strong advantage and in Customer sales / Retail / Customer SupportExperience: Welcoming Experienced and Fresher candidates with up to 1 year of Voice Process experience.Must be available to commit to a 6-day work week and demonstrate flexibility regarding shifts/scheduling.Join Date: Immediate joining is required.Kindly contact HR - Samuel Arumugam - 9962396546Job Types: Full-time, PermanentBenefits:Food providedHealth insurancePaid sick timeProvident FundGreetings from Wedtree Group of Companies

Job Title: Customer Support ExecutiveCompany: CM Helpline Centre ICCSLocation: KotturpuramEmployment Type: Full-timeSalary: 13000*Job Summary*CM Helpline Centre ICCS is seeking dedicated and customer-focused Customer Support Executives to handle inbound and/or outbound interactions. The role involves addressing customer queries, resolving complaints, and providing accurate information while maintaining high service quality and professionalism.*Required Skills & Qualifications*Minimum qualification: Graduate (preferred)Good verbel and written communication skillsBasic computer knowledge (MS Office, CRM systems)Strong listening and problem-solving skills

Company: Altruist TechnologyRole: Customer Support Executive Voice ProcessLocation: Chennai (Mount Road)Job: Handle customer calls and resolve queriesSkills: Average English, Tamil & TeluguExperience: Freshers & ExperiencedQualification: 12th / Any DegreeShift: General Shift (9:00 AM 6:00 PM)Salary: 14,000 Take Home + Incentives

We are hiring Customer support Executive, Tamil voice process. We are looking for female candidates only, Good communication skills must. For more details contact person Dhanalakshmi - 9087760063.

We are hiring Customer Support Executive Role (Tamil Voice Process). Only hiring female candidates. Fixed salary + Incentives. Good Communication Skills must. For more details contact person Ayisha - 8428693690.Locations: Kolathur, Perambur, Villivakkam, Retteri, Vinayagapuram, Purasawalkam, Madhavaram.

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities:1. Responding to customer inquiries: You will be responsible for answering customer questions and providing solutions to their issues in a timely and professional manner.2. Resolving customer issues: You will need to troubleshoot and resolve any customer complaints or problems to ensure a positive customer experience.3. Ensuring customer satisfaction: It is crucial to ensure that customers are happy with our products or services by addressing their needs and concerns effectively.Required skills and expectations:- Excellent communication skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-solving ability: You must have the ability to think quickly and find solutions to customer problems.- Patience and empathy: Demonstrating patience and empathy towards customers is essential for providing exceptional customer service.- Basic computer skills: Proficiency in using basic computer applications is required for this role.Overall, as a Customer Support Executive, your primary focus will be on providing top-notch customer service to ensure customer satisfaction and loyalty.

CUSTOMER SUPPORT EXECUTIVE TAMIL VOICE PROCESkey skills- outbound calls, inbound calls, responsibilities, computer knowledge, allrounder.

We are hiring for a BPO Voice Process position for dynamic and enthusiastic female candidates only . The ideal candidate should have excellent communication skills in English and a passion for customer service. Minimum qualification minimum education or higher degree. The role offers a competitive salary, growth opportunities, and a vibrant work environment. Join our team to be a part of an exciting and rewarding career in customer support!