BPO Customer Support Executive Job Vacancies in Kolkata

We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.**Key Responsibilities:**- **Assist Customers:** Provide accurate information and support to customers regarding products and services through phone, email, or chat.- **Resolve Issues:** Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- **Record Interactions:** Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- **Follow Up:** Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to address customer concerns and stay updated on product knowledge.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- **Problem Solver:** Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- **Team Player:** Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- **Adaptable:** Be open to learning new skills and adjusting to changes in workload or processes as needed.- **Technical Proficiency:** Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

Interested candidates send their cv on 9671112668 . i check every message there .As a Customer Support Executive, you will play a crucial role in providing excellent service to our customers. This position is based in Kolkata and requires you to work full-time in the office.**Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses to enhance customer satisfaction.- **Provide Product Information:** Share detailed information about our products and services to assist customers in making informed decisions.- **Troubleshoot Issues:** Identify and resolve customer issues effectively, escalating complex problems to the appropriate team when necessary.- **Maintain Customer Records:** Keep updated records of customer interactions and transactions in our database to ensure accurate tracking of customer support activities.- **Follow Up with Customers:** Reach out to customers to confirm issue resolution and gather feedback, ensuring continuous improvement in service quality.- **Collaborate with Teams:** Work with various internal teams to address customer needs and streamline processes for better service delivery.To succeed in this role, you should have strong communication skills, both written and verbal, to effectively interact with customers. A good understanding of customer service principles and a patient, friendly demeanor are essential. Basic computer skills and familiarity with office software are expected. Previous experience in customer support is a plus but not mandatory, as we welcome enthusiastic candidates eager to learn and grow in the field.

## ** Job Title:** Customer Support Executive## ** Company:** DTDC Express Ltd## ** Employment Type:** Full-Time## ** Location:** Chinarpark, Kolkata## ** Shift:** Complete Day Shift**(09:00 AM 05:30 PM or 10:30 AM 07:00 PM)****Sunday Fixed Off + Selective Government Holidays**---## ** Job Summary**DTDC Express Ltd is looking for Customer Support Executives to manage inbound customer queries, provide shipment-related assistance, and deliver a smooth customer service experience.---## ** Role Responsibilities*** Attend **inbound calls** from customers regarding shipments, tracking, delivery status, and service-related queries.* Record customer complaints and ensure proper follow-up and resolution.* Provide accurate information and maintain a professional tone during calls.* Coordinate with delivery teams, hub managers, and internal departments for quick issue resolution.* Update call records, customer details, and complaint logs in the system.* Ensure all customer inquiries are resolved within defined timelines.* Maintain service quality and adhere to company standards and procedures.* Escalate unresolved issues to the concerned department when required.---## ** Requirements of the Company*** Minimum **12th pass / Graduate preferred**.* **Freshers are NOT eligible** (experience in customer service preferred).* Strong communication skills in **English, Hindi, and Bengali**.* Good listening skills and the ability to remain calm under pressure.* Basic computer knowledge: Email handling, MS Office, and typing skills..* Professional, polite, and customer-focused attitude.* Must be punctual and maintain proper attendance.* Ability to handle continuous customer calls with patience and efficiency.---## ** Benefits*** Full-time employment under DTDC.* No sales target, pure inbound customer support.* Sunday fixed off + selective government holidays.* Growth opportunities within the organization.

Hiring for 30 Customer Support Executive Jobs in Saltlake Sector V for Freshers,Required Educational Qualification is : 12th Pass, B.a, B.com with Good Knowledge in Good Communication Skills, English, Bengali, Hindi Bpo, Domestic Bpo, Customer Support, Customer Service, Inbound Calls, Interpersonal Skills Etc.;

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Customer Support Executive NIGHT SHIFT (Inbound Voice)LocationSalt Lake, SectorV, Kolkata (On-site with free cab drop service)Shift & ScheduleNight Shift aligned with U.S. time zonesDays Off: Fixed weekends Saturday & SundaySchedule: Monday to Friday workweekAbout the RoleHandle inbound voice calls from U.S. Healthcare service/customersno sales, no targets.Resolve queries professionally and accurately, ensuring timely issue resolution.Listen actively, empathize, and provide clear, personalized support.RequirementsStrong communication skills in English (verbal&written), preferably US accent-neutral.Minimum 12th pass; graduation or diploma is a plus.Comfortable working night shifts in U.S. time zones.Preferred: Fresher/Prior experienced, All are welcome.Compensation & BenefitsIn-hand Salary: 15,00019,000 per monthTravel Allowance + Subsidized MealsFree Cab Drop after night shiftAttendance Bonus: 1,000 per monthAnnual Performance Bonus: Up to 15,000PF & ESI coverage

Shifting Hours - 9:00 to 6:00

OPENING GOING ON FOR FRESHERS !!!INDUSTRY-BPO Survey Process (UK)Shift timing- 2 pm to 11pm, 6 am TO 3 pm, & 11am-8 pmSalary- (Fresher 12 to 13 K ) Experienced 16 to 25 KLocation-Kolkata (SALT LAKE , GOLPARK & CAMAC STREET)Qualification-H.S or ANY GRADUATEGOOD ENGLISH COMMUNICATION IS A MUSTInterested candidates may Contact 9830520526 or whatsapp your cv, or hrdammyantiv@gmail.com

Flexible Working Hours, Annual Bonus, PF, ESI (ESIC), One-way cab, Need Bengali and English communication.

We are urgently hiring for outbound Customer Care Executive candidates. Our organization involves making outbound calls to potential customers or clients in UK to promote a product or service.Responsibilities:Make outbound calls to potential customers or clients to promote products or servicesFollow scripts and guidelines provided by the company to pitch products or services effectivelyAchieve and exceed daily, weekly, and monthly targetsKeep up-to-date with product knowledge to provide accurate information to customersRequirements:Any Under Graduate or Graduate can applyGood command of the English languageFreshers and experienced both can applyExcellent communication skills, both verbal and writtenJob Details:UK Shift time : 3 pm to 12 Midnight with drop facilityMonday to FridayAlternate Saturday Half Day WorkingSunday Fixed OffSalary best in the industryPF / ESIC AvailableIf you are interested, kindly call 8777486901 for further details.Regards,Radhika Bhatia.HR Executive.

Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shiftGood salary package with incentives.

Designation: Customer Service ExecutiveJob Role: Making calls to customers & need to do survey.Candidates are required to be energetic, patient and active listener while speaking to customers over phone.Job Location: Kolkata

Hiring immediately for Outbound voice process For US Shift.that offers great benefits with lots of Opportunities!!!Job Profile:Taking outbound calls For Us Lead Generation Process.Candidate Profile:Must Have Experience in International Bpo for more than 6 months-1 yearMust have good convincing skill.Salary:Rs.10,000 - 20,000/month(fixed)+ Huge IncentivesShift : US ShiftShift timing - 8pm - 5am ( Night Shift)5 days workingBenefits and facilities:Fixed Salary on 1st of every month In Salary Account+Huge Incentives.Daily/Monthly IncentivesSpot IncentivesNo Extension of Shift TimingsMedical benefitsSalary: Not a bar for a right candidate.Working Days:5 daysACHINTYA GUPTAHR7980984017

Work from homePorter part time Part time (Packers & Movers)4:30hr LoginWorking window- Between 7am-12amNeed good system & good wifi speed ( 15 days training period will be non paid ) Language can apply Hindi/English Hindi/Kannada Hindi/TeluguTamil/English Contact person : Abhishek (6290105902)

Job Title: Customer Care Representative UK Loan Process (Night Shift)Company: Paperlink Software Pvt. Ltd.Location: Kolkata, West Bengal, IndiaSalary: 12,000 15,000 per monthShift Timings: Night shift from 7:00 PM to 4:00 AM or 8:00 PM to 5:00 AMTransportation: No cab facility providedJob Type: Full-timeJob Description:Paperlink Software Pvt. Ltd. is seeking dedicated and customer-oriented individuals to join our team as Customer Care Representatives for our UK Loan Process. In this role, you will serve as the primary point of contact for UK-based customers, assisting them with loan-related inquiries and providing exceptional service to ensure customer satisfaction.Key Responsibilities:Handle inbound and outbound calls to assist UK customers with loan applications, account inquiries, and other related services.Provide accurate information about loan products, terms, and conditions.Resolve customer complaints and issues promptly, ensuring a high level of customer satisfaction.Maintain detailed and accurate records of customer interactions and transactions.Collaborate with team members and other departments to improve customer service processes.Meet individual and team performance metrics and targets.Qualifications:High school diploma or equivalent; bachelor's degree preferred.Excellent verbal and written communication skills in English.Prior experience in customer service or call center operations, preferably in a sales process, is an advantage.Ability to work night shifts without transportation assistance.Strong problem-solving skills and attention to detail.Proficiency in using computer systems and customer service software.Additional Information:This position involves working exclusively night shifts to align with UK business hours.No cab facility is provided; candidates must arrange their own transportation.The first three months of employment will focus on training and acclimatization, with no sales tar

Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com

Hiring for 15 Customer Care Executive Jobs in Bhojpur,Buxar,Darbhanga,East Champaran,Kishanganj, Bihar,Munger, Bihar,Nawada Gaya,Samastipur, Bihar,Vaishali,Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A, Bachelor of Hotel Management, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center,Ground Staff etc.

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053

We are hiring enthusiastic and customer-oriented individuals to join our DTDC Voice Process team. The role involves handling customer calls, addressing inquiries and complaints, and providing effective solutions all while ensuring a professional and positive customer experience.Key Responsibilities: Handle incoming and outgoing calls in a polite and professional manner. Resolve customer queries and complaints efficiently with a problem-solving approach. Log and track customer interactions and follow up where necessary. Work closely with team members to escalate and resolve complex issues. Meet key performance targets including call handling time, resolution rate, and customer satisfaction.Requirements: Qualification: Minimum 12th Pass / Graduate (any stream). Good communication skills in English required. Basic computer knowledge. Only experienced candidates can apply. Must be comfortable with work from office setup.

Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shift.Good salary package with incentives.

Rotational shift with rotational week off *Should Have an good Communication Skills In English & Bengali Speaking Candidates Only

Hiring immediately for Outbound voice process For US Shift.that offers great benefits with lots of Opportunities!!!Job Profile:Taking outbound calls For Us Lead Generation Process.Candidate Profile:Must Have Experience in International Bpo for more than 6 months-1 yearMust have good convincing skill.Salary:Rs.10,000 - 20,000/month(fixed)+ Huge IncentivesShift : US ShiftShift timing - 8pm - 5am ( Night Shift)5 days workingBenefits and facilities:Fixed Salary on 1st of every month In Salary Account+Huge Incentives.Daily/Monthly IncentivesSpot IncentivesNo Extension of Shift TimingsMedical benefitsSalary: Not a bar for a right candidate.Working Days:5 daysContact: Sneha @HR 9134338339