Voice Process Executive Job Vacancies in Chennai

We are looking for a motivated Telesales Executive/Telecaller Executive to join our team based in Naduveerapattu, Chennai. This full-time role is ideal for candidates with little to no prior experience who are eager to learn and grow in a dynamic environment.In this position, you will primarily be responsible for making outbound calls to potential customers, promoting our products or services, and providing information to support their purchasing decisions. You will also handle customer inquiries, follow up on leads, and maintain accurate records of interactions within our database.Key responsibilities include:- Conducting outbound calls to prospective clients: Engage with potential customers to introduce our products and services effectively.- Understanding customer needs: Listen carefully to customer inquiries to provide tailored solutions and address any concerns they may have.- Maintaining records: Keep detailed logs of calls made, customer interactions, and status updates to ensure a seamless follow-up process.- Achieving sales targets: Work towards individual and team sales goals while enhancing customer satisfaction.Required skills and expectations:The ideal candidate will have a minimum of a 12th-grade education and enjoy communicating with others. Strong verbal communication skills are essential, along with a positive attitude and the ability to work independently from home. A willingness to learn and adapt in a fast-paced environment will contribute to your success in this role.

Job Title: Tele-Collection ExecutiveCompany: Balas Associate Location: Shenoy Nagar, ChennaiRoles and Responsibilities:- Make outbound calls to customers regarding pending payments.- Follow up on overdue EMIs, loans, or other outstanding dues as assigned.- Explain payment details and encourage timely repayment.- Achieve daily and monthly collection targets.- Update customer information and call records accurately.- Maintain professional communication and report daily performance to the team leader.Requirements:- Freshers and experienced candidates can apply.- Good Telugu communication skills.- Basic computer knowledge.- Immediate joiners preferred.Salary: Based on experience and performance.

Job description:JOB TITLE: Account ExecutiveJOB SUMMARY:Working in U.S. Shifts, the executives in this department, collect billing outstanding, on behalf of Doctors, Hospitals and Healthcare providers.Job Requisites:Undergraduate degree completed or currently pursuing, preferably in Arts and Science.Excellent English Communication SkillsAdherence to U.S. Shift TimingsHaving 1 or more years of experience in the relevant roleDesired Skills:Client Orientation: Pleasant, professional, and courteous personality, dealing with people at all levels, internal and external.Being a Go-getter: Ability to present ideas in business-friendly and user-friendly language; Highly self-motivated, self-directed, and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high-pressure environment.Multi-tasking skills: Ability to analyse, prioritize and work with focus.Technical Skills: Ability to work effectively on online platforms and specialized softwareRoles and ResponsibilitiesPerform pre-call analysis and check status by calling the payer or using IVR or web portal servicesMaintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future referenceRecord after-call actions and perform post call analysis for the claim follow-upAssess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contactProvide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the callPerform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpaymentsEnsuring the daily assigned accounts are resolved/ worked onEscalate difficult collection situations to Team Leaders situations and seek education and instruction.Benefits:Flexible scheduleFood providedHealth insuranceLife insuranceProvident Fund

Job Summary:We are looking for a motivated and enthusiastic Telesales / Telecalling Executive to join our Event Management Company. The candidate will be responsible for contacting potential customers, understanding their event requirements, explaining our services, and converting enquiries into bookings.Key ResponsibilitiesMake outbound calls to potential customers and leads.Contact customers regarding weddings, birthday parties, corporate events, exhibitions, conferences, and other events.Understand customer requirements, budget, event date, and preferences.Explain event management services, packages, pricing, and facilities.Generate qualified leads and convert enquiries into appointments or bookings.Follow up with interested customers through phone calls and WhatsApp.Handle customer questions, objections, and concerns professionally.Maintain customer and lead information in Excel/CRM.Coordinate with the sales and event planning teams.Achieve daily, weekly, and monthly calling and sales targets.Build and maintain strong customer relationships throughout the sales process.Required Skills:Excellent verbal communication and interpersonal skills.Good convincing and negotiation skills.Strong customer-handling ability.Confident and positive attitude.Target-oriented approach.Good follow-up skills.Basic knowledge of MS Excel and CRM.Tamil and English communication skills preferred.

As a Telecalling Executive, you will be responsible for communicating with potential customers via phone calls to promote products or services. Your role will be key in generating leads and supporting the sales process. Key Responsibilities:- Conduct Outbound Calls: Make calls to prospective customers based on provided leads to introduce them to our services and products.- Present Products Effectively: Clearly explain features and benefits to engage customers and stimulate interest in our offerings.- Gather Customer Feedback: Ask questions and listen actively to understand customer needs, which will help improve services and tailor future interactions.- Maintain Records: Document call details accurately, including customer responses and feedback, in the company database for future reference.- Achieve Sales Targets: Work towards individual and team sales goals by following up on leads and closing sales through effective communication.- Resolve Customer Queries: Address any questions or concerns customers may have, providing them with accurate information to build trust and confidence.Required Skills and Expectations:- Excellent Communication Skills: You should have a clear, friendly, and persuasive speaking style to engage effectively with potential customers.- Confidence and Persistence: Display a confident attitude while making calls and persisting through challenges to achieve results.- Basic Computer Literacy: Familiarity with using computers for documenting calls and managing customer information is essential.- Ability to Work in a Team: Collaborate with other team members to share insights and improve overall performance.- Adaptability: Be open to feedback and willing to learn to improve your skills in telecalling and sales.

Telecaller - Domestic & International SalesMayilon Holidays is looking for confident and enthusiastic Telecallers to join our growing team in Vadapalani, Chennai.If you have good communication skills, enjoy speaking with people, and are interested in the Travel & Holidays industry, this opportunity is for you! Job Details- Position: Telecaller - Domestic & International- Employment Type: Full-Time- Work Mode: Work From Office- Location: Vadapalani, Chennai

1. Make outbound calls to potential clients and generate interest in company products and services.2. Explain company products and digital marketing services effectively to prospective clients. 3. Pitch clients and fix appointments for the Business Development team. 4. Conduct cold calls and follow-up calls with leads. 5. Maintain accurate call records, client details, and lead information in the system. 6. Handle client queries professionally and provide necessary information. 7. Build positive client relationships through effective communication. 8. Coordinate with the sales team for lead conversion and appointment management. 9. Work towards achieving weekly and monthly calling targets.

The employers should be knowing Tamil Language FluentlyWork from OfficeExperienced in Sale in any industryImmediate Joiners requiredStrong business telephone and customer service skillsWe are Hiring Real Estate SalesOversee the promotion of property sales on advertisement media and listing servicesMeet with prospects and clients interested in properties to offer them real estate dealsCommunicate with clients to identify their requirements and choice of propertyMale: Two-Wheeler Vehicle MustContact :8825971278Uma HR

We are seeking a dedicated and motivated Telecaller Executive to join our team in Nungambakkam, Chennai. The ideal candidate will have experience in telecalling, strong communication skills, and a passion for customer service.Key Responsibilities:1. Outbound Calls: Make calls to potential customers to promote our products and services, ensuring a clear communication of our offerings.2. Customer Interaction: Engage with customers to understand their needs and provide appropriate solutions, fostering positive relationships.3. Data Management: Maintain accurate records of calls, customer interactions, and feedback in our database for future reference.4. Follow-Up: Conduct follow-up calls to ensure customer satisfaction and to inform them about new products or offers, enhancing customer retention.5. Performance Reporting: Report daily and weekly performance metrics to the team leader, helping to track progress and improve strategies.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess 1 to 7 years of relevant experience in telecalling. Strong verbal communication skills are essential, as is the ability to listen actively and respond appropriately. A positive attitude and the ability to work well in a team are important for this role. Additionally, candidates should be comfortable working in an office environment and be proficient in using basic computer programs for data entry.

We are looking for a telecaller executive to join our team in Chennai. The role involves engaging with customers over the phone, providing information, and assisting them with their queries. This is a full-time position suitable for candidates with 0 to 3 years of experience.Key Responsibilities:1. Make Outbound Calls: Reach out to existing and potential customers to inform them about our products and services. You will be required to communicate clearly and motivate them to consider our offerings.2. Handle Inbound Queries: Respond to incoming calls and address customer questions or concerns efficiently. A friendly and helpful approach is essential to build trust with callers.3. Maintain Customer Records: Keep accurate records of calls made, customer interactions, and feedback. This information is crucial for improving our service and tracking customer satisfaction.4. Achieve Targets: Work towards meeting daily and monthly calling targets set by the management. This will help you develop your skills and contribute to the team

Job Description (Tele Sales Executive)Your primary responsibility is to connect with potential customers via phone calls and educate them about insurance products. You will play a key role in building relationships, understanding customer insurance needs, and providing suitable insurance solutions.Key ResponsibilitiesConduct Outbound & Inbound Sales Calls:Make outbound calls to prospective and existing customers.Present and sell insurance products and services.Identify Customer Needs:Understand customer requirements.Recommend suitable insurance products.Explain policy features and benefits.Achieve Sales Targets:Meet daily, weekly, and monthly sales targets.Follow up on leads and convert them into sales.Maintain Customer Relationships:Build and maintain positive customer relationships.Resolve customer queries promptly.Record Keeping:Maintain accurate records of customer interactions.Ensure all customer information is entered correctly into the CRM.Compliance & Training:Follow insurance regulations and company policies.Attend training sessions to stay updated on products and sales techniques.Qualifications:Education: Any Degree / GraduationExperience:Freshers to 5 years in insurance sector preferred.Strong communication and interpersonal skills.Good negotiation and persuasion skills.Knowledge of insurance products and services.Familiarity with CRM software and sales tools.Benefits:PF, ESI, Group Medical InsurancePerformance incentivesTraining and professional developmentCareer growth opportunitiesOpportunities to advance in the insurance sales sectorHealthy lunch (Chennai locations)Additional Responsibilities:Meet daily, weekly, and monthly sales targets.Participate in local outreach activities and promotional events.Ensure a smooth and professional customer experience throughout the sales process.

A Relationship Executive is responsible for building and maintaining strong relationships with clients to drive customer satisfaction and loyalty. This position involves direct interaction with customers and requires a proactive approach to meet their needs.Key Responsibilities:- Client Communication: Engage with clients regularly to understand their needs and preferences, ensuring they feel valued and supported.- Issue Resolution: Address client inquiries and problems quickly and effectively, ensuring a smooth resolution to enhance customer satisfaction.- Account Management: Maintain accurate records of client interactions and transactions, enabling personalized service and follow-ups.- Feedback Collection: Gather feedback from clients about their experiences and suggestions, sharing insights with the team for continuous improvement.- Collaboration with Teams: Work closely with internal teams to ensure that client requirements are understood and fulfilled, fostering a team-oriented environment.Required Skills and Expectations:- Strong communication skills are essential for clear and effective interaction with clients.- Excellent interpersonal skills to build rapport and trust with customers.- A problem-solving attitude is important to quickly address and resolve client issues.- Basic understanding of customer service principles and practices, with a willingness to learn and improve.- Proficiency in using office software for documentation and communication.- A positive, enthusiastic attitude with a customer-centric approach is crucial for success in this role. This role is ideal for candidates with a passion for customer service and a desire to grow in a dynamic work environment.

We are seeking a dedicated BPO Customer Support Executive to join our team. This role is suitable for individuals with 0 to 6 years of experience and offers a work-from-home arrangement. The ideal candidate should be enthusiastic about helping customers and providing exceptional service. Key Responsibilities:- Customer Interaction: Engage with customers through phone, chat, or email to assist with their inquiries and provide solutions.- Problem Resolution: Identify and resolve customer issues in a timely manner, ensuring customer satisfaction is prioritized.- Order Processing: Handle customer orders and ensure accurate processing and fulfillment of their requests.- Feedback Collection: Gather customer feedback to enhance service quality and deliver a better customer experience.- Documentation: Maintain accurate records of customer interactions and transactions for future reference and tracking.- Team Collaboration: Work closely with other team members to share insights and improve overall service efficiency.Required Skills and Expectations:- Excellent communication skills in both written and verbal forms, enabling clear and effective customer interactions.- Strong problem-solving abilities to assist customers effectively with various issues and queries.- A basic understanding of computer applications and the ability to quickly learn new software tools.- A customer-oriented attitude, with a focus on helping customers and enhancing their experience.- Capacity to work independently with minimal supervision while managing time efficiently.- Reliability and professionalism, with a commitment to delivering high-quality service consistently.

We are looking for a Customer Support/Telesales Executive to join our team in Chennai /Hyderabad/Kochi for one of the leading Matrimony Site(Company) .This is full-time role is ideal for individuals with little to no experience, allowing them to grow in a dynamic sales environment. As a Telesales Executive, you will engage with potential customers over the phone to promote our products and services.Key Responsibilities:- Contact Potential Customers: Reach out to leads through phone calls to introduce our offerings, ensuring they understand the benefits of what we provide.- Maintain Customer Relationships: Build rapport with clients and address their inquiries or concerns, fostering a positive connection to encourage sales.- Achieve Sales Targets: Work towards hitting monthly and quarterly sales goals, demonstrating initiative and commitment in your role.- Document Interactions: Keep accurate records of customer interactions and sales, which helps in tracking performance and improving techniques.- Collaborate with Team Members: Work closely with other sales team members to share insights and strategies for improving sales effectiveness.Required Skills and Expectations:- Strong communication skills are essential for effectively conveying information and persuading customers.- Good listening skills help in understanding customer needs and responding appropriately.- Basic computer skills are necessary for managing records and using sales software.- A positive attitude and enthusiasm for sales are crucial for maintaining motivation and engaging with clients.- Candidates should have completed at least the 12th grade. This position offers a great opportunity to develop your career in sales while working in a supportive and energetic environment.

We are looking for a motivated Telesales Executive to join our team at our office in Greams Road. This role is ideal for individuals with 0 to 2 years of experience, holding a Master's degree.Key Responsibilities:- Conduct Outbound Calls: Make calls to potential customers to introduce products or services, highlighting their benefits and value.- Generate Leads: Identify and qualify potential leads through strategic conversations, gathering information to create a robust sales pipeline.- Build Customer Relationships: Establish and maintain strong relationships with clients by understanding their needs and providing exceptional service.- Achieve Sales Targets: Meet or exceed daily and monthly sales goals by effectively communicating with prospects and following up on leads.- Maintain Accurate Records: Keep detailed records of all calls, customer interactions, and sales activities in the database for future reference and analysis.Required Skills and Expectations:- Effective Communication Skills: Possess strong verbal communication skills to convey information clearly and persuasively over the phone.- Listening Skills: Demonstrate active listening skills to understand customer needs and respond appropriately to their concerns.- Sales Acumen: Show enthusiasm for sales and a desire to achieve targets while being motivated and goal-oriented.- Team Player: Work collaboratively with team members and contribute positively to the team environment.- Adaptability: Ability to learn quickly and adapt to changing product information and sales strategies, ensuring a dynamic sales approach.

We are looking for a motivated Telesales Executive to join our team in Guindy. In this role, you will be responsible for promoting our products and services over the phone. Your primary goal will be to convert leads into sales and maintain excellent customer relations.Key Responsibilities:- Make Outbound Calls: Contact potential customers using provided leads and follow up with them to introduce our products or services.- Understand Customer Needs: Engage with customers to identify their needs and preferences, ensuring you offer the best solutions tailored to them.- Achieve Sales Targets: Meet or exceed monthly sales targets and objectives by effectively selling products/services to customers.- Maintain Customer Records: Keep accurate and updated records of customer interactions and sales activities in our database for reference.- Handle Customer Queries: Respond to inquiries and resolve issues promptly, ensuring a positive customer experience and building rapport.- Collaborate with Team Members: Work closely with fellow team members to share insights and strategies for improving sales performance.Required Skills and Expectations:The ideal candidate should possess strong communication skills to effectively articulate product advantages. A positive attitude and a persuasive approach are essential for success in this role. Candidates should also be self-motivated and goal-oriented, demonstrating a willingness to learn and adapt. Basic computer skills are necessary for maintaining records and handling customer data efficiently. Prior experience in sales is a plus, but freshers with a can-do spirit are also encouraged to apply.

We are looking for a dedicated Voice Process Executive to join our team in Chennai. This role is suitable for freshers and experienced candidates alike, with a strong focus on effective communication and customer service skills.Key Responsibilities:1. Customer Interaction: Engage with customers over the phone, addressing their inquiries and providing information about our services, ensuring a positive experience.2. Issue Resolution: Listen carefully to customer concerns, troubleshoot issues, and offer appropriate solutions while maintaining professionalism and empathy.3. Data Entry: Accurately record customer interactions and update necessary information into our databases to keep records current.4. Feedback Collection: Gather customer feedback to help improve services and report back to management on areas for enhancement.5. Team Collaboration: Work closely with team members to meet targets and share best practices, contributing to a supportive work environment.Required Skills and Expectations:Candidates should possess excellent verbal communication skills in English and a clear, friendly voice. A high level of patience and the ability to understand customer needs is essential. Candidates must be detail-oriented and able to handle multiple tasks efficiently. An enthusiastic attitude and a willingness to learn are expected, along with a commitment to maintaining high service standards. The ideal candidate should also be comfortable working in an office environment and collaborating with team members to achieve collective goals.

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- Customer Interaction: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - Problem Resolution: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- Data Entry: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- Follow-Up: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- Feedback Collection: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities

The employers should be knowing Tamil Language FluentlyWork from OfficeExperienced in Sale in any industryImmediate Joiners requiredStrong business telephone and customer service skillsWe are Hiring Real Estate SalesOversee the promotion of property sales on advertisement media and listing servicesMeet with prospects and clients interested in properties to offer them real estate dealsCommunicate with clients to identify their requirements and choice of propertyMale: Two-Wheeler Vehicle MustContact :8825971278Uma HR

Work experience as a tele caller, telemarketer, or a similar role in the sales department.Strong organizationa; skills.ability to manage and handle multiple tasksHard working individual Good time management abilitiesWe are Hiring Real EstateExperienced in Sale in any industryImmediate Joiners requiredStrong decision making skills.Ability to work in a team or individually as and when required.

The employers should be knowing Tamil Language FluentlyWork from OfficeExperienced in Sale in any industryImmediate Joiners requiredStrong business telephone and customer service skillsWe are Hiring Real Estate SalesOversee the promotion of property sales on advertisement media and listing servicesMeet with prospects and clients interested in properties to offer them real estate dealsCommunicate with clients to identify their requirements and choice of propertyMale: Two-Wheeler Vehicle MustContact :8825971278Uma HR

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai