Telecaller (Freshers) Kochi

We are looking for a dedicated and motivated Tele Caller to join our team. The ideal candidate should be energetic and possess good communication skills to effectively reach out to our clients.

Key Responsibilities:

- Making Outbound Calls: You will contact potential and existing clients to discuss products and services, ensuring that you represent the company professionally and courteously.

- Customer Engagement: Building rapport with customers is essential. You’ll listen to their needs and provide them with information regarding our offerings.

- Data Entry and Maintenance: After each call, you will update customer records in our database. Accurate data entry is important for tracking interactions and follow-ups.

- Following Up on Leads: You will be responsible for reaching out to leads generated by marketing efforts to convert them into potential sales.

- Providing Feedback: Sharing insights and feedback from customer conversations with the team will help improve our products and services.

Required Skills and Expectations:

- Communication Skills: You should have excellent verbal communication skills to engage with clients effectively and clearly convey information.

- Listening Skills: A strong ability to listen will help you understand customer needs and respond appropriately.

- Basic Computer Skills: Familiarity with using computers for data entry and using phone systems is essential for the role.

- Positive Attitude: A cheerful and positive demeanor can significantly enhance customer interactions and contribute to a productive work environment.

This role is ideal for someone looking to start their career in customer service and telemarketing.

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  12th Pass

• Role

  Tele Caller

• Industry Type

  NGO / Social Services

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Fathima Plaza, Providence Road, Ernakulam