Client Support & Staffing Coordinator
Work From Home | Kochi, India
Australian Aged Care Nursing Agency
We are a Canberra(Australia) based nursing agency supplying nursing staff to aged care facilities across Canberra. We are seeking an experienced and reliable *Client Support & Staffing Coordinator to join our team in a remote, work-from-home role.
About the Role
In this role, you will support our daily operations by coordinating staff, managing client communications, and assisting our HR team.
Key Responsibilities
* Answer incoming calls from clients and aged care facilities
* Create and manage staff shifts using our scheduling system
* Contact nursing staff to confirm shift availability
* Assist HR with interview coordination and staff onboarding
* Maintain accurate digital records and filing
* Build and maintain positive relationships with clients and staff
About You
* Minimum *2 years- experience* in a *call centre role* supporting *Australian or European clients*
* Excellent English communication skills (spoken and written)
* Professional, polite telephone manner
* Strong organisational and multitasking skills
* Confident using computers, online systems, and office software
* Able to work independently and responsibly from home
Work From Home Requirements
* Own laptop in good working condition
* Stable and reliable internet connection
* Quiet home working environment
Working Hours
* Shifts scheduled between *11:30 PM and 2:00 PM IST*
* *Alternate weekends* required
What We Offer
* Long-term remote opportunity
* Exposure to the Australian healthcare and aged care sector
* Supportive and professional team
If you meet the above requirements and are looking for a stable work-from-home role with an Australian healthcare organisation, we encourage you to apply.
Apply now with your updated resume.