Voice Process Executive Job Vacancies in Bangalore

As a Telecalling Executive, your main duty will be to communicate with potential customers over the phone, promoting our services and assisting with their inquiries. This role is ideal for freshers looking to gain experience in communication and customer service.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to inform them about our products and services, aiming to create interest and drive sales.- **Respond to Queries:** Address any questions or concerns from customers during calls, providing accurate information to enhance customer satisfaction.- **Maintain Call Records:** Document details of each call, including customer responses and feedback, to keep track of interactions and follow-ups.- **Achieve Target Goals:** Work towards achieving daily or weekly targets set by the management, encouraging a proactive approach to sales and performance.- **Report Feedback:** Share feedback from customers regarding products or services with the team to help improve offerings and customer experience.**Required Skills and Expectations:**- Strong communication skills: You should have the ability to clearly convey information and engage customers in conversation.- Basic computer knowledge: Familiarity with using computers for recording calls and maintaining databases is essential.- Good listening skills: Being attentive to customer needs is crucial for providing effective solutions and building rapport.- Self-motivated attitude: A proactive approach to achieving goals and maintaining a positive mindset is expected.- Female candidates only: This role is exclusively open to female applicants. This position offers an excellent opportunity to develop your communication skills and gain valuable work experience while working from the comfort of your home.

As a Customer Service Executive, you will play a key role in ensuring customer satisfaction by assisting clients with their inquiries and concerns. Your main responsibilities will include:- **Respond to Customer Inquiries**: Engage with customers through various channels such as phone, email, and chat to address their questions and provide necessary information.- **Resolve Issues**: Handle complaints and challenges effectively by identifying the problem and offering suitable solutions in a timely manner.- **Record Customer Interactions**: Maintain accurate records of customer interactions in the system, ensuring that all details are logged for future reference and follow-up.- **Provide Product Information**: Educate and inform customers about products and services, helping them to make informed decisions based on their needs.- **Collaborate with Team Members**: Work closely with other team members and departments to improve service delivery and share knowledge about common customer issues.To excel in this role, you should possess strong communication and interpersonal skills to interact positively with customers. A customer-oriented attitude is essential, along with problem-solving abilities to tackle different issues effectively. Basic computer skills are required for using customer management systems. You should be adaptable and open to feedback, as learning from experiences will enhance your performance. A prior experience in customer service is a plus but is not mandatory, making this an ideal opportunity for both fresh graduates and experienced candidates up to five years in the field.

We are looking for a dedicated Customer Care Executive to join our team in Bangalore. In this role, you will be the first point of contact for customers, helping them with inquiries and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through phone or email to address their questions, providing accurate information and support.- **Resolve Customer Issues:** Work to quickly identify and solve customer problems while adhering to company policies to ensure a positive experience.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure quality service and track recurring issues.- **Follow Up with Customers:** Reach out to customers after resolving their issues to confirm their satisfaction and build trust.- **Collaborate with Team Members:** Work closely with colleagues and other departments to address customer needs effectively and improve service delivery.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th grade and should be comfortable in a full-time work environment. The ideal candidate will possess strong verbal and written communication skills, showing a friendly and empathetic attitude towards customers. A proactive approach to problem-solving is essential, along with good organizational skills to manage various requests efficiently. Basic computer skills and experience with customer service software are advantageous. We value teamwork and expect employees to cooperate with colleagues to enhance overall service quality. Experience is not necessary, as we welcome passionate individuals eager to learn.

Bulk Hiring -Voice ProcessHiring for Bank Process. Shift: 24/7 Rotational Rotational Week Off Languages: English + Hindi (Mandatory) Eligibility: Fresher & Experienced both can apply Immediate Joiners PreferredRoles & Responsibilities:* Handle customer queries related to banking products & services* Assist customers with account, card, and service-related requests* Explain banking products like credit cards, loans, and other services* Upsell banking products to customers and earn good incentives* Maintain service quality and achieve performance targets.

Job Title: Tele Sales Executive (B2C) Company: Traders Circuit Location: Bangalore About the Role: We are looking for a dynamic and enthusiastic Tele Sales Executive to promote the Traders Circuit app and assist customers in making purchase decisions. The role involves direct interaction with potential users, explaining product benefits, and converting leads into customers. Key Responsibilities: Make outbound calls to potential customers and explain the features of the Traders Circuit app Promote app subscriptions and services to retail (B2C) clients Assist customers throughout the purchase journey and resolve their queries Build strong relationships with prospects and maintain follow-ups Achieve daily/weekly/monthly sales targets Maintain records of calls, leads, and conversions Coordinate with the internal team for smooth onboarding of customers Requirements: Female candidates preferred Excellent communication skills in Hindi and English (mandatory) Strong convincing and negotiation skills Basic understanding of sales and customer handling Comfortable with calling and handling B2C clients Freshers and experienced candidates can apply Preferred Skills: Prior experience in tele sales, app promotion, or customer support Interest in stock market/trading (added advantage) Target-driven and self-motivated Salary & Benefits: Fixed salary + attractive incentives Friendly and growth-oriented work environment Training and development opportunities Working Hours: 6 Days Working Day Shift

Description : Collection executiveAs a Tele Collection Executive, your responsibilities include contacting customers to collectoverdue payments, negotiating repayment plans, and maintaining accurate records ofinteractions. Strong communication and negotiation skills, empathy, and the ability to handledifficult situations are crucial. Additionally, you'll need to adhere to relevant regulations andwork towards achieving collection targets while maintaining a positive customer experience.Location; HSR LayoutWalk-in Timings: 9:00 AM to 5:00 PMWorking Days: 6 days a weekAge Limit: 18 - 28 years

We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.

We are seeking a motivated and enthusiastic Telecalling Executive to join our team in Bangalore. This role is ideal for candidates with 0 to 3 years of experience and who have completed their 12th grade education. Female candidates are preferred for this position.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to share information about our products and services, aiming to generate interest and leads.- **Engage with Customers:** Communicate effectively to understand customer needs, answer questions, and provide relevant solutions to enhance customer satisfaction.- **Maintain Call Records:** Document interactions accurately in our database to track progress and follow up with leads, ensuring all customer interactions are logged properly.- **Work Towards Targets:** Achieve daily and monthly calling targets and sales goals through persuasive communication skills and a strong understanding of our offerings.- **Provide Feedback:** Report any customer insights or feedback to the management team, helping to improve our services and approach.**Required Skills and Expectations:**Candidates should have excellent verbal communication skills in English and regional languages. A friendly and approachable demeanor is essential to build rapport with customers. Basic computer skills, including familiarity with MS Office and database entry, are important for maintaining accurate records. A willingness to learn and adapt in a fast-paced environment will contribute to your success in this role. Candidates should be goal-oriented, self-motivated, and ready to work full-time from the office in a team-oriented atmosphere.

As a Telecalling Executive in Nagarbhavi, Bangalore, you will be responsible for making outbound calls to potential customers to promote products or services. You will also handle incoming calls to address customer inquiries and resolve issues.Key Responsibilities:- Make outbound calls to prospective customers to generate leads or sales.- Handle incoming calls from customers to address inquiries, provide information, and resolve issues.- Maintain a database of customer information and interactions for follow-up purposes.- Meet daily call targets set by the supervisor.Required Skills and Expectations:- Excellent communication skills and a pleasant phone manner.- Ability to effectively persuade and influence customers.- Strong listening skills to understand customer needs.- Basic computer skills to update customer information and generate reports.- Ability to work independently and in a team environment.- Willingness to learn and adapt to new techniques and strategies in telecalling.

As a Telesales Executive in our Jayanagar office in Bangalore, you will be responsible for making outbound calls to potential customers to promote our products or services. Your key responsibilities include persuading customers to purchase products, explaining features and benefits, and closing sales. You must have excellent communication skills, a persuasive manner, and the ability to handle rejection. Previous telesales experience is preferred but not required. A high school diploma or equivalent is necessary for this role. We are looking for a driven individual who is motivated by sales targets and enjoys interacting with customers over the phone.

**Job Description: Customer Care Executives (Voice & Sales Process)**We are looking for dedicated Customer Care Executives to join our team for both Voice and Sales processes. As a Customer Care Executive, you will handle inbound and outbound calls, addressing customer inquiries, providing information about our products/services, and resolving issues effectively. Fluency in English is mandatory, along with proficiency in any two South Indian languages such as Tamil, Telugu, Malayalam, or Kannada.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and proficiency in any two South Indian languages. (Tamil, Kannada, Malayalam, Telugu)- Ability to empathize with customers and prioritize their needs.- Prior experience in customer service or sales will be an advantage.**Responsibilities:**- Manage customer interactions professionally and courteously.- Achieve sales targets and KPIs as set by the company.- Ensure high customer satisfaction through effective problem-solving.- Adhere to company policies and procedures.**Salary and Benefits:**- Starting salary: INR 15,000 per month.- Performance-based incentives.- Comprehensive training and growth opportunities.Join our team and contribute to our commitment to exceptional customer service. Apply now and embark on a rewarding career journey with us!Interested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395

We are looking for enthusiastic telecallers to join our insurance team.Make outbound and inbound calls to explain insurance products clearly and confidently.Build trust with customers and understand their insurance needs.Generate leads and schedule follow-ups for sales and service teams.Maintain accurate call records and customer information.Meet daily calling targets while delivering excellent customer service.Learn insurance products and grow your career with us.

We are hiring Customer Support Executives for a Domestic Voice Process to handle inbound and outbound customer calls. The role involves addressing customer queries, providing accurate information, and ensuring a positive customer experience.Key Responsibilities:1. Handle inbound and outbound voice calls professionally2. Resolve customer queries and provide accurate information3. Maintain proper call documentation and follow communication protocols4. Ensure customer satisfaction and service quality standardsLanguage Requirements:Marathahalli Location:Good English + Malayalam / TamilHebbal Location:Good English + Malayalam / Tamil / TeluguSkills Required:Good verbal communication skillsCustomer-focused attitudeAbility to handle calls confidentlyWillingness to work in rotational shiftsScreening Process:HR RoundAssessmentOperations RoundWork Location & Mode:Location: Hebbal & Marathahalli, BangaloreEmployment Type: Direct EmploymentWork Schedule:Working Days: 6 days a weekWeek Off: 1 Rotational OffShift Timings:Female Candidates:6:00 AM 3:00 PM7:00 AM 4:00 PMMale Candidates:3:00 PM 12:00 AM4:00 PM 1:00 AMJob Type: Full-time

Company Name : Startek AegisCustomer Support - Voice ProcessNo.of Requirements: *100* Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: *20,500* /- per month for fresherTake home: *15,800* /- per month for fresherCTC : Upto *21,000* /- per month for experiencedTake Home : upto *16,200* /- per month for experienced Quarterly Bonus : *4200* / Apprenticeship: Fresher - * 19000 (TH) * Experience - *20,000* (TH)Location - GNR (Kudlu gate)Address -Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068

Job Title: Collection ExecutiveIndustry: NBFC / Financial ServicesDepartment: Collections & RecoveryLocation: [Bangalore]Employment Type: Full-timeJob SummaryThe Collection Executive is responsible for timely recovery of dues from customers, reducing delinquency, and maintaining healthy customer relationships while strictly adhering to RBI guidelines and company policies.Key ResponsibilitiesFollow up with customers for overdue payments via calls, messages, Collect EMI payments and ensure timely deposit as per company processMaintain accurate records of collections, receipts, and customer interactionsHandle customer queries related to repayments and resolve issues professionallyIdentify delinquent accounts and escalate high-risk cases to the supervisorCoordinate with internal teams for repayment posting and account reconciliationEnsure ethical collection practices and compliance with RBI regulationsMeet assigned collection and recovery targetsUpdate collection status in CRM / collection system dailyRequired Skills & QualificationsMinimum 10+2 / Graduate preferred03 years of experience in collections (NBFC / Banking preferred)Good communication and negotiation skillsAbility to work in the field and handle pressure situationsBasic knowledge of loan products and EMI structuresFamiliarity with collection tools, CRM, and mobile appsKey Performance Indicators (KPIs)Collection efficiency (%)Reduction in delinquency and NPA levelsDaily/monthly recovery targets achievedAccuracy of documentation and reportingCustomer feedback and compliance adherencePreferred AttributesStrong follow-up and persuasion skillsEthical and customer-centric approachSelf-motivated and result-drivenAbility to work independently and in teamsCompensation & BenefitsCompetitive salary with performance-based incentivesPF, Gratuity, ESI, and Medical Benefits as per company policyHR Conatact- 9513443405Interview Address: 3rd Floor, Mereside Heights, 1st Main Rd, Sakshi Nagar, Pai Layout, Mahadevapura, Bengaluru, Karnataka 560016Data Utilization Disclaimer:By responding to this email, you acknowledge and agree that any personal data you provide may be used for recruitment and employment purposes. The data collected will be stored and processed in accordance with our privacy policy and applicable data protection laws. Your information will only be shared with relevant internal stakeholders and will not be disclosed to third parties without your consent, unless required by law.

As a Telecalling Executive in Nagarbhavi, Bangalore, you will be responsible for making outbound calls to potential customers to promote products or services. Your key responsibilities include making a high volume of calls daily to generate leads, describing products or services to potential customers, and answering their queries to persuade them to make a purchase. You will also need to maintain a database of customer information and update it regularly.To excel in this role, you should have excellent communication skills and a pleasant personality to engage with customers effectively. You should be able to handle rejection positively and have the ability to work in a fast-paced environment. Additionally, basic computer skills are required to input and update customer information accurately. A diploma in any field is the minimum education requirement, and previous experience in telecalling or sales is preferred but not mandatory. This is a full-time position based in an office setting, so dedication and punctuality are essential for this role.

Mandatory Skills:Strong experience in International Voice Process (specifically US regions)Excellent communication skills both verbal and writtenOpen to candidates from any background/domain Job Summary:The Analyst will serve as the first point of contact for associates (including managers) and non-associates reaching out to the HR Service Center.Key Responsibilities:Respond to general queries related to HR, Payroll policies, and portal navigationRefer to the online knowledge base for accurate information and guidancePerform administrative tasks supporting service center operationsUse a case management tool to track and manage service requestsEscalate or transfer cases to other service center teams when required

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Job Description: Telle Executive Infinity Travel Club pvt ltdPosition: Tele ExecutiveCompany: Infinity Travel ClubLocation: [Banaswadi]Overview:Infinity Travel Club is looking for enthusiastic and confident Telle Executives to join our team. The main responsibility is to make invitation calls to couples and families for our upcoming travel events organized by the company. The ideal candidate should have good communication skills, a polite approach, and the ability to engage customers positively over the phone. Key Responsibilities:Make outbound invitation calls to couples and families.Clearly explain the event details organized by Infinity Travel Club.Maintain a friendly, professional, and respectful tone throughout the call.Update customer responses and maintain call records accurately.Follow calling scripts and guidelines set by the company.Coordinate with the team to ensure smooth event participation. Requirements:Any qualification (12th pass/graduate).Good communication skills in English .Pleasant speaking voice and confident telephone manners.Ability to handle customers politely and professionally.Prior telecalling experience is an advantage but not mandatory. What We Offer:Friendly work environment.Training and support.Opportunity to grow within the company.

International Voice Process

Job Title: Document Verification ExecutiveIndustry: NBFC / Financial ServicesDepartment: Operations / Credit SupportLocation: [City / Branch / HO]Employment Type: Full-timeJob SummaryThe Document Verification Executive is responsible for verifying customer documents to ensure authenticity, accuracy, and compliance with NBFC policies and regulatory requirements before loan processing and disbursement.Key ResponsibilitiesVerify KYC documents such as Aadhaar, PAN, Passport, Voter ID, and Driving LicenseScrutinize income documents including salary slips, bank statements, ITRs, and Form 16Validate business documents for self-employed customers (GST, Trade License, Bank Statements)Check completeness and accuracy of loan application formsPerform document validation through internal systems and external verification toolsCoordinate with sales and credit teams to resolve discrepanciesMaintain proper documentation records (physical and digital)Ensure compliance with RBI, KYC, AML, and company policiesFlag suspicious or fraudulent documents and escalate to the concerned authoritySupport audit and compliance requirementsRequired Skills & QualificationsGraduate / Undergraduate (as per company policy)03 years of experience in document verification or NBFC operations preferredKnowledge of KYC, AML, and credit documentation standardsAttention to detail and accuracyBasic computer skills (MS Office, CRM, document management systems)Good communication and coordination skillsKey Performance Indicators (KPIs)Accuracy of document verificationTurnaround time (TAT) for file processingCompliance adherence rateNumber of discrepancies / reworksAudit observationsPreferred AttributesAnalytical and process-oriented mindsetHigh level of integrity and confidentialityAbility to work under deadlinesTeam player with strong coordination skillsCompensation & BenefitsCompetitive salaryPerformance-based incentives (if applicable)PF, Gratuity, ESI, and Medical Benefits as per company policyContact HR- 9513443405

Position: Telle ExecutiveThe primary role of the Telle Caller is to make invitation calls to customers and invite them to attend Infinity Travel Clubs promotional events, presentations, or special travel sessions. The role focuses on clear communication, and maintaining high invitation-to-attendance rates.Key ResponsibilitiesMake outbound invitation calls to customers from the company-provided database.Inform customers about upcoming travel events, presentations, or special sessions.Clearly explain event details such as date, venue, timing, and benefits.. Maintain a polite, friendly, and professional tone during all calls.Log call details, responses, and confirmations in google sheets.Follow up with customers who need reminders or additional information.Achieve weekly invitation & confirmation targets.Coordinate with the event team or sales team to ensure smooth attendance management.Required SkillsExcellent communication skills.Clear and confident phone etiquette.Ability to engage customers and generate interest politely..Positive attitude and willingness to work with targets.Preferred QualificationsExperience in telecalling, customer service, (optional but preferred).Understand and speak good english.BenefitsFixed salary + incentivesFriendly and supportive work environmentTraining provided