Call Center Job Vacancies in Gujarat

Calling and convincing for project study

Job Title: Telesales ExecutiveCompany: CosmoGuru InstituteLocation: AhmedabadEmployment Type: Full-timeAbout CosmoGuru Institute :CosmoGuru is an organization, service to the traditional knowledge. To widespread JYOTISH (Astrology), AYURVED, VASTU and many other traditional knowledge is main aim of CosmoGuru. Deliberate to bring the real and authentic traditional knowledge to the society. We are knowledge partner with Gujarat University No.1 and oldest university of state.Job Summary :We are looking for a motivated and results-driven Telesales Executive to join our team. The candidate will be responsible for reaching out to prospective students, explaining our courses, and converting inquiries into enrollments.Key Responsibilities :Make outbound calls to leads generated through marketing campaigns and inquiriesExplain course details, benefits, and career outcomes to prospective studentsUnderstand customer needs and recommend suitable programsFollow up with leads regularly to drive conversionsMaintain accurate records of calls and sales in CRM systemsAchieve daily, weekly, and monthly sales targetsHandle objections and provide appropriate solutionsCoordinate with the admissions and sales team when requiredRequired Skills & Qualifications :Bachelors degree in any field (preferred)0-3 years of experience in telesales, telemarketing, or inside salesExcellent communication and persuasion skillsStrong interpersonal and negotiation skillsBasic computer knowledge (MS Office, CRM tools)Ability to work in a target-driven environmentKey Competencies :Self-motivated and goal-orientedPositive attitude and resilienceGood listening and problem-solving skillsTime management and organizational skillsSalary & Benefits :Competitive salary + attractive incentivesPerformance-based bonusesTraining and career growth opportunitiesFriendly and supportive work environment

: - 5 days (Mon-Fri) Great Place to Work : Call US insurers, check claim status & eligibility, follow up on unpaid claims, update records accurately. (Non-negotiable): Freshers (with excellent English & international voice exposure) 1-2 years of experience in US Voice / Medical Records Min 12th / Graduate : 6:30 PM - 3:30 AM 5:30 PM - 3:30 AM 9 PM - 6 AM , (on-site) 23K - 30K (based on interview) + 2.2K attendance bonus

As a Visa Counsellor, you will guide clients through the complex visa application process. Your role will involve providing accurate information, managing documentation, and ensuring that applicants meet the requirements set by immigration authorities.**Key Responsibilities:**- **Client Consultation:** Engage with clients to understand their visa needs and provide them with tailored advice on the best visa options available.- **Documentation Management:** Assist clients in gathering and organizing necessary documentation to support their visa applications, ensuring all requirements are met.- **Application Review:** Review completed visa applications for accuracy and completeness before submission, reducing the likelihood of rejections.- **Follow-Up Communication:** Maintain regular communication with clients to keep them informed about their application status and address any questions they may have.- **Stay Updated on Regulations:** Keep abreast of current immigration laws and policies to provide clients with the most relevant and accurate information.**Required Skills and Expectations:**- Proven experience in visa counselling or a related field for at least 1-5 years.- Strong communication skills, both verbal and written, to convey complex information clearly to clients.- Detail-oriented approach to reviewing documentation and applications thoroughly.- Ability to handle multiple cases simultaneously while maintaining a high level of customer service.- Proficiency in using computer systems and basic software applications to manage client information.- Female candidates only, with a professional attitude and the ability to work in an office environment.

As a Solar Consultant, you will play a crucial role in promoting solar energy solutions to customers in Ahmedabad. Your main focus will be to educate clients about the benefits of solar energy and assist them in making informed decisions regarding solar installations. **Key Responsibilities:**- **Customer Consultation:** Engage with potential clients to assess their energy needs and explain how solar solutions can meet those needs effectively.- **Site Assessment:** Visit customer locations to evaluate properties for solar panel installations, considering factors like sunlight exposure and roof condition.- **Proposal Development:** Create customized solar proposals, including system designs and cost estimates, to present to clients.- **Follow-Up and Support:** Maintain communication with customers throughout the sales process, addressing any concerns and providing additional information as needed.- **Market Research:** Stay updated on industry trends and competitor offerings to effectively position our solar solutions in the market.**Required Skills and Expectations:**Candidates should have 1 to 2 years of experience in a related field, ideally in sales or consulting. Strong communication skills are essential for effectively conveying technical information to clients. A solid understanding of solar energy systems and their benefits will help you succeed. You should be comfortable working in a team environment and possess good problem-solving abilities to address client concerns. Proficiency in using office software and tools for presentations and proposals is also expected.

Job Overview:We are looking for a dynamic and result-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and driving revenue growth.Key Responsibilities:Identify and generate new business leads through various channels (cold calling, networking, online platforms).Build and maintain strong relationships with clients and prospects.Understand client requirements and provide suitable solutions.Conduct market research to identify new opportunities and trends.Prepare and deliver presentations, proposals, and sales pitches.Negotiate deals and close sales effectively.Coordinate with internal teams to ensure smooth project execution.Maintain accurate records of sales activities and client interactions.

Job Description - Customer Support Executive - InsuranceLocation: AhmedabadWork Mode: Onsite Experience Required: 6 months to 2 yearsAbout the RoleWe are looking for a proactive and target-oriented Telecalling Executive to join our Life Insurance team. The role primarily involves connecting with potential customers over calls, generating leads, and driving sales by promoting suitable insurance products.Roles & ResponsibilitiesHandling outbound and inbound calls to generate leadsExplaining life insurance products clearly to customersConverting leads into successful sales through effective communicationUnderstanding customer needs and recommending suitable policiesMaintaining regular follow-ups to ensure lead closureUpdating customer details and maintaining recordsCoordinating with internal teams for smooth documentation and processingRequirementsGood communication and convincing skillsComfortable with telecalling and achieving sales targetsBasic understanding of sales processesExperience in insurance or any sales domain preferredAbility to build rapport with customers over calls

We are looking for a friendly and organized Front Desk Receptionist to be the first point of contact for our clients and visitors at our Gandhidham office. This is a full-time position, and we welcome candidates with 0 to 5 years of experience. Key Responsibilities:1. **Greeting Visitors**: You will warmly welcome visitors, clients, and guests, ensuring they feel comfortable and attended to as soon as they enter the office.2. **Answering Phone Calls**: You will manage phone calls efficiently by answering inquiries, directing calls to the appropriate staff, and taking messages when necessary.3. **Managing Appointments**: You will schedule appointments and maintain the calendar, ensuring all meetings are organized and conflicts are avoided.4. **Administrative Support**: You will assist with administrative tasks such as filing, data entry, and maintaining office supplies, helping to keep the office running smoothly.5. **Providing Information**: You will offer information about the company

As a Telecaller, you will be an important part of our team, connecting with customers and helping promote our services. Your main responsibilities will include:- **Making Outbound Calls**: Reach out to potential and existing customers to discuss our products and services, aiming to generate interest and leads.- **Customer Interaction**: Engage with customers through calls to address their inquiries, providing them with relevant information and assistance.- **Data Entry and Management**: Record details of customer interactions and maintain accuracy in customer databases to track calls and follow up as necessary.- **Sales Support**: Assist in implementing sales strategies and techniques, encouraging customers to make purchases or take further interest in our offerings.- **Feedback Gathering**: Collect feedback from customers regarding their experiences, which will help improve our services and understand customer needs better.To succeed in this role, you should have strong communication skills, enabling you to converse confidently and clearly with customers. A pleasant phone demeanor and the ability to handle rejection are essential. Basic computer skills are required for data entry tasks, and being detail-oriented will help ensure accurate record-keeping. Since this position is work from home, you must be self-motivated and have a reliable internet connection. Previous experience in a telecalling or sales role is a plus, but freshers are also welcome to apply.

We are seeking an enthusiastic Sales Executive to join our team in Vadodara, India. The ideal candidate will have a positive attitude and a passion for sales, contributing to the growth of our customer base. Key Responsibilities:- **Customer Engagement**: Actively reach out to potential clients to introduce our products and services, building strong relationships and understanding their needs. - **Product Demonstration**: Present and demonstrate products to customers, highlighting features and benefits to encourage sales.- **Lead Management**: Track and manage leads through various sales stages using company systems, ensuring timely follow-ups and maintaining accurate records.- **Sales Reporting**: Prepare daily and weekly sales reports to provide updates on performance and forecast future sales to the management.- **Collaboration**: Work closely with the marketing team to develop strategies for promoting products and enhancing customer outreach.Required Skills and Expectations:Candidates must have a minimum of 1 year of experience in sales, excellent communication skills, and a persuasive attitude. A strong understanding of customer service and the ability to work in a team environment is essential. The Sales Executive should be self-motivated and able to meet sales targets effectively. A willingness to learn and adapt is also crucial for success in this dynamic role. Male candidates are preferred for this position.

As an Inside Sales Executive, you will play a crucial role in driving sales and building strong relationships with customers. Your main tasks will involve engaging with potential clients and managing sales processes from start to finish. **Key Responsibilities:**- **Lead Generation:** Identify and reach out to potential clients through various channels to generate new sales opportunities and establish initial contact.- **Customer Interaction:** Engage with clients via calls and emails to understand their needs, answer queries, and provide appropriate product information.- **Sales Presentations:** Prepare and deliver effective sales presentations to showcase products and services, highlighting their values to encourage purchases.- **CRM Management:** Maintain accurate records of customer interactions and sales activities in the CRM system to ensure data integrity and effective follow-ups.- **Collaboration:** Work closely with the sales and marketing teams to align strategies, share feedback, and maximize overall sales performance.**Required Skills and Expectations:**To succeed in this role, you should have a Bachelors degree, preferably an M.B.A or PGDM, along with strong verbal and written communication skills. You must be comfortable working in a team environment and possess good organizational skills. A proactive approach to problem-solving and a willingness to learn about products and market trends will be highly valued. Familiarity with CRM software and sales techniques will also enhance your ability to perform effectively in this role.

Job Title: Business Development Executive (BDE)Experience Level: Fresher 5 YearsLocation: AhmedabadJob Type: Full-time/InternshipDepartment: Sales / Business DevelopmentKey Responsibilities:Assist in identifying potential clients and business opportunities.Conduct market research to support sales strategiesReach out to prospects via emails, calls, and LinkedInHelp prepare pitch decks, proposals, and presentationsMaintain and update CRM tools and client databasesSupport the team in achieving monthly lead generation targetsRequirements:Strong verbal and written communication skillsBasic understanding of sales and marketing principlesSelf-driven and result-oriented mindsetComfortable with using MS Office, Google Workspace, and LinkedInCurrently pursuing or recently completed a degree in Business, Marketing, or a related field.What We offer:A collaborative & supportive Team.Hands on experience on real world business development executive.Trainings & mentorship from experienced professionals.Opportunity to grow within the organization based on performance.

We are looking for a female Telecaller to join our team on a part-time basis in Vadodara. This entry-level role is suitable for freshers who have completed at least the 10th grade and are eager to start a career in customer service.Key Responsibilities:1. **Making Outbound Calls**: You will be responsible for contacting potential customers to introduce them to our products and services, aiming to generate interest and sales.2. **Updating Customer Information**: You will need to maintain accurate records of customer interactions and update our database with new information gathered during calls.3. **Providing Information**: It will be your role to answer customer queries and provide detailed information about our offerings, ensuring they have a clear understanding of what we provide.4. **Achieving Targets**: You will be expected to meet daily or weekly call targets, and work towards converting calls into successful sales.Required Skills and Expectations:We seek candidates with good communication skills, who are friendly and approachable. You should be able to listen actively and engage with customers effectively. Basic computer skills are necessary for recording information. Additionally, you should be motivated, with a positive attitude towards learning and teamwork. Punctuality and reliability are important, along with a willingness to work in an office environment.

We are looking for an experienced IT Lead to manage our technology team in Rajkot. The ideal candidate should have 1 to 2 years of relevant experience and hold a Masters degree. **Key Responsibilities:**- **Team Leadership:** Oversee the IT team, providing guidance and support to ensure efficient project completion and skill development among team members.- **Project Management:** Plan, initiate, and manage IT projects from conception to completion, ensuring they meet business objectives and deadlines.- **Technical Support:** Act as the main point of contact for technical issues, resolving problems swiftly to minimize downtime and maintain productivity.- **System Maintenance:** Ensure the maintenance and improvement of existing IT systems and infrastructure to enhance operational efficiency.- **Collaboration:** Work closely with other departments to understand their technology needs and provide solutions that address their challenges.- **Training and Development:** Identify training needs within the team and arrange for relevant skills development programs to keep the team updated with the latest technologies.**Required Skills and Expectations:**A successful candidate should have strong leadership abilities, with excellent problem-solving and communication skills. Proficiency in technical areas relevant to the organization is important. The ability to work collaboratively with diverse teams and effectively manage multiple projects is essential. A proactive mindset and willingness to learn new technologies will be highly valued.

We are looking for a motivated and experienced Sales Advisor to join our team in Ahmedabad. In this full-time role, you will engage with potential customers, understand their needs, and guide them to the right solutions.**Key Responsibilities:**- **Customer Engagement:** You will interact with customers directly, addressing their inquiries and building relationships to foster trust and loyalty.- **Sales Presentations:** You are expected to present products and services effectively, demonstrating how they meet customers' needs and encouraging them to make informed decisions.- **Product Knowledge:** Keeping up-to-date with the latest products and industry trends is essential. You will use this knowledge to inform customers and highlight the benefits relevant to them.- **Lead Generation:** You will actively seek new sales opportunities through various channels, including referrals and networking, to expand the customer base.- **Sales Reporting:** You will maintain records of sales activities and customer interactions, providing management with insights to improve performance and strategies.**Required Skills and Expectations:**We expect candidates to have 1 to 7 years of relevant experience in sales or customer service. Strong communication and interpersonal skills are essential, as you will be engaging with diverse customers. A positive attitude and ability to work well in a team are important for this role. Candidates should also be self-motivated with a strong desire to achieve sales targets. Familiarity with CRM software is a plus, as it helps manage customer relationships efficiently.

1. Call Handling & Productivity Make outbound calls as per daily targets. Maintain required calls per hour and login adherence. Ensure maximum connect rate and efficient dialing. 2. Lead Qualification / Conversion Effectively pitch the campaign (AFFF / PFAS / RBX or relevant process). Identify eligible leads based on defined criteria. Transfer qualified calls or close leads as per process requirement. Maintain strong follow-up on interested prospects. 3. Quality & Compliance Follow approved scripts and call flow strictly. Ensure compliance with US regulations (DNC, consent, disclaimers, etc.). Maintain accurate and complete data entry in CRM. Avoid misrepresentation or false commitments. 4. Customer Interaction & Experience Handle conversations professionally with US customers. Build rapport, listen actively, and respond clearly. Address objections confidently and politely. Ensure positive customer experience on every call. 5. Data Accuracy & Documentation Update CRM with correct call dispositions. Capture all required lead details without errors. Maintain proper notes for follow-ups and call backs. 6. Adherence & Discipline Follow shift timings, break schedules, and attendance policies. Maintain dialer/login adherence. Be available during working hours with minimal idle time. 7. Performance Improvement Act on feedback shared by TL/QC.Improve call quality, conversion rate, and communication skills.Participate in training and coaching sessions.8. Team ContributionCollaborate with team members to achieve floor targets.Share best practices and successful pitch techniques.Maintain a positive and performance-driven attitude.Interested Candidates can reach outContact - 9023636210Email - hr@focuseliteweb.com

We are looking for a dynamic and result-oriented Visa Counsellor with excellent communication skills in English and Hindi. The candidate should be confident in handling students and parents, explaining study abroad opportunities, and converting inquiries into admissions.

Responsibilities:Make outbound calls to potential clients, gathering accurate information and data to identify their specific software and IT needs.Meticulously maintain and update our client database, ensuring accuracy and efficiency for future interactions.Draft professional emails and correspondence to engage with potential clients and provide them with valuable information.Be the first line of contact for customer inquiries, addressing their needs and resolving issues with expertise and empathy, via phone and email.Proactively follow up with potential clients to nurture relationships and drive conversions.Consistently strive to achieve or exceed your sales targets, contributing to the overall success of the team.The Ideal Candidate:Minimum 1 year of experience in a telemarketing or customer service role.Boasts exceptional communication skills with fluency in English, both written and verbal.Thrives in a collaborative environment while also demonstrating the ability to work independently.Has a proven track record of making a high volume of calls daily and efficiently converting leads.Demonstrates strong proficiency in Microsoft Office Suite, including Excel.Possesses exceptional problem-solving skills and the ability to remain calm and collected under pressure.Is a motivated and results-oriented individual with a passion for exceeding customer expectations.

We are looking for a motivated and enthusiastic female Telecaller to join our team in Vadodara. This part-time position is ideal for individuals who are passionate about customer interaction and enjoy communicating effectively.**Key Responsibilities:**- **Make Outbound Calls:** You will be responsible for calling potential customers to inform them about our products and services, helping to increase sales.- **Handle Customer Inquiries:** Address questions or concerns from customers professionally, providing relevant information and ensuring a positive experience.- **Update Customer Records:** Maintain accurate and up-to-date records of calls, feedback, and customer interactions in our database, contributing to better service delivery.- **Achieve Call Targets:** Work towards meeting daily or weekly call targets set by the team leader, helping to drive the company's success.- **Promote Products:** Explain product features and benefits to customers, persuading them to consider purchasing.**Required Skills and Expectations:**- **Effective Communication:** You must have strong verbal communication skills, enabling clear interactions with diverse customers.- **Basic Computer Skills:** Familiarity with computers and basic data entry will be necessary to record customer details.- **Customer Focused:** A friendly and helpful attitude is essential for building trust and rapport with customers.- **Time Management:** You should be able to manage your time effectively to handle calls efficiently within the part-time schedule.- **Team Player:** Willingness to collaborate with team members and contribute to a positive workplace atmosphere.

We are looking for a friendly and motivated female telecaller to join our team in Vadodara. This part-time position is perfect for freshers who are eager to learn and grow in a supportive work environment.Key Responsibilities:1. **Making Calls**: You will be responsible for making outgoing calls to potential customers to promote our products and services, ensuring clear communication and an engaging tone.2. **Handling Inquiries**: Answer questions and provide information to customers regarding our offerings, helping them understand how our services can meet their needs.3. **Maintaining Data**: Keep accurate records of calls, customer interactions, and feedback in our database to help improve our services and outreach efforts.4. **Following Scripts**: Utilize provided scripts to ensure consistency in messaging while also encouraging you to use a natural tone for better engagement.5. **Meeting Targets**: Work towards meeting daily and weekly targets to assist the team in achieving overall sales goals.Required Skills and Expectations:Candidates must have completed at least their 10th grade education. Excellent verbal communication and listening skills are essential for effective customer engagement. A positive attitude, patience, and the ability to handle rejection are important traits for success in this role. You should be able to work well in a team and be open to feedback. Being punctual and reliable is critical as you will be based in the office.

As a Telecaller, you will be responsible for making outgoing calls to potential customers to promote services or products. You will need to have good communication skills to engage with customers effectively. Additionally, you will need to maintain records of calls and customer details accurately. A 10th pass qualification is required for this role, and the position is open to female candidates. This is a part-time job based in Vadodara, India, and will require you to work from the office. Strong communication skills, a polite and professional demeanor, and basic computer skills are essential for this role. Dedication and a positive attitude towards customer interaction are key expectations for this position.

We are looking for a motivated and enthusiastic Sales Executive to join our team in Alkapuri. This full-time position is ideal for a dynamic individual ready to start a career in sales.**Key Responsibilities:**- **Identify and Engage Potential Clients:** You will research and target potential customers, introducing them to our products and services to create interest.- **Build and Maintain Relationships:** Establish strong connections with clients to ensure customer satisfaction and loyalty, leading to repeat business.- **Achieve Sales Targets:** Work towards individual sales goals set by the management and contribute to the overall sales performance of the team.- **Prepare Sales Reports:** Document and present your sales activity regularly, analyzing your performance and identifying areas for improvement.- **Collaborate with Team Members:** Work closely with colleagues to share insights and strategies that can enhance overall sales efforts.**Required Skills and Expectations:**Candidates should possess strong communication skills to effectively engage with clients and colleagues. A positive attitude and a willingness to learn about products and market trends are essential. You should be self-motivated and goal-oriented, with the ability to work independently as well as part of a team. Basic knowledge of sales techniques and customer service principles is a plus, but we welcome fresh graduates who show potential and enthusiasm. A can-do attitude and passion for sales will help you thrive in this role.