184

BPO Call Center Job Vacancies in Delhi

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  • 0 - 1 yrs
  • New Delhi
Outbound Calling Domestic BPO BPO Sales Sales
We are seeking a dedicated Call Center Executive based in New Delhi. This entry-level position is perfect for individuals who are eager to start their career in customer service and possess a positive attitude. Key Responsibilities: - **Customer Service Support**: Handle incoming calls from customers, addressing their inquiries and resolving any issues they may have in a professional manner.- **Communication Skills**: Clearly explain products and services to customers, ensuring they have a full understanding of their options.- **Documentation**: Maintain accurate records of customer interactions, noting any feedback or issues that require follow-up.- **Team Collaboration**: Work closely with team members to share insights and strategies that enhance the customer experience.- **Adherence to Protocols**: Follow company policies and procedures to ensure consistent and high-quality service delivery.Required Skills and Expectations: Candidates should have strong verbal communication skills and a friendly demeanor. A willingness to learn and adapt to new challenges is essential, as is the ability to work well in a team environment. The ideal candidate will have completed at least 10th grade and possess basic computer skills. Previous experience in customer service is not required, but any familiarity with call center operations is a plus. Enthusiasm and a commitment to providing excellent service are vital for success in this role.
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  • 1 - 7 yrs
  • 6.0 Lac/Yr
  • Delhi
Outbound Calling BPO Call Center Convincing Power
We are looking for a Tele Marketing Executive to join our team in Delhi. This part-time position is suitable for individuals with 1 to 7 years of experience. As a Tele Marketing Executive, you will play a crucial role in connecting with potential customers and promoting our products or services.**Key Responsibilities:**- **Conducting Outbound Calls:** You will make calls to potential customers, introducing our products and services to generate interest and inquiries.- **Building Customer Relationships:** Establishing rapport with clients is essential. You will engage with them to understand their needs and provide relevant information.- **Collecting Customer Feedback:** Gathering insights from customers about their preferences and experiences to help improve our offerings.- **Updating Customer Database:** You will maintain accurate records of customer interactions and update the database with relevant information for future reference.- **Meeting Sales Targets:** A key part of your role will be to meet daily, weekly, and monthly sales goals through effective communication and persuasion.**Required Skills and Expectations:**- Strong communication skills are essential, as you need to engage customers effectively over the phone.- A friendly and persuasive tone is important for building relationships and promoting products.- Basic understanding of telemarketing techniques and sales strategies will be beneficial.- The ability to work independently and manage time efficiently is crucial for success in this part-time role.- A high school education (12th pass) is required to apply for this position.
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  • 0 - 1 yrs
  • Punjabi Bagh Delhi
Typing Customer Focus Customer Relationship Outbound Calling Customer Service International BPO Call Center Customer Management Customer Communication
We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Female
  • Jhandewalan Extension Delhi
Outbound Calling Lead Generation Domestic BPO Convincing Power BPO Sales BPO Call Center Negotiation Skills Hindi BPO
We are looking for a motivated Tele Marketing Executive to join our team in Jhandewalan Extension, Delhi. This role is ideal for individuals seeking to begin or advance their career in telemarketing.As a Tele Marketing Executive, you will engage with potential customers over the phone to promote our products and services. You will be responsible for generating leads, providing information, and nurturing relationships with clients.Key responsibilities include:1. **Making Outbound Calls:** You will contact leads provided by the company to introduce our offerings, ensuring you maintain a friendly and professional tone during conversations.2. **Understanding Customer Needs:** You will listen carefully to customer inquiries and feedback to better understand their needs and offer appropriate solutions.3. **Maintaining Records:** You will document call details, customer interactions, and follow-up actions to keep our database accurate and up-to-date.4. **Meeting Targets:** You will be expected to achieve daily and monthly targets for calls made, leads generated, and sales conversions, ensuring consistent performance.To succeed in this role, you should have clear communication skills, strong persuasive abilities, and a positive attitude. Basic computer skills and familiarity with CRM software will be an advantage. We welcome candidates with varying levels of experience, as long as they are eager to learn and grow.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Netaji Subhash Place Delhi
Microsoft Excel Outbound Calling Lead Generation Domestic BPO Negotiation Skills Convincing Power BPO Sales BPO Call Center International BPO
ResponsibilitiesConduct outbound calls to potential customers.Introduce the company's products and services to potential clients.Generate leads and set appointments for sales team.Follow up on leads and conduct research to identify potential prospects.Maintain accurate and detailed records of calls made and results achieved.Achieve monthly and quarterly targets as defined by the management.Handle customer inquiries and provide troubleshooting assistance.Create and maintain a customer database.
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  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Kirti Nagar Delhi
Outbound Calling Customer Care Voice Process International BPO International Voice Process International Voice BPO Call Center Call Center
WE ARE HIRING - International Voice ProcessUK Process US Process Must Have Excellent UK/US AccentExperience: 1-2 YearsSalary: Up to Rs. 45,000Day & Night Shifts AvailableCab Facility ProvidedFood Facility AvailableApply Now & Boost Your Career!
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Tellecaller (Fresher)

Career Pro Ventures Ltd

  • Fresher
  • East Delhi
Outbound Calls Outbound Calling Voice Process Inbound Voice Support BPO Call Center
We are seeking a motivated Tellecaller to join our team in East Delhi. As a Tellecaller, you will be responsible for making outbound calls to potential customers to promote our products or services. Your key responsibilities will include making a high volume of calls daily to reach sales targets and maintaining accurate records of customer interactions. The ideal candidate for this role will be a graduate with excellent communication skills and a friendly demeanor. You should be able to effectively communicate product information and handle customer inquiries professionally. The ability to work well under pressure and meet sales goals is essential. Prior experience in telemarketing or customer service is a plus, but freshers are also encouraged to apply. This is a full-time position that requires you to work from our office location. If you are a confident communicator with a passion for sales, we would love to hear from you.
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Ramesh Nagar Delhi
Negotiation Skills Voice Process Customer Focus Cold Calling BPO Sales Call Center
Requirement candidate Qualification: minimum 10th Documentation: adhar pancard 10th marksheet bank detailsSalary package: 12k to 20 k it's up to interview
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Ghitorni Delhi
Marketing Communication Telecommunication Cold Calling Voice Process Convincing Power Negotiation Skills BPO Call Center Telesales Tele Marketing
Artvikta Studio is a luxury bespoke design studio based in New Delhi, specializing in custom wallpapers, imported wallcoverings (including premium Italian brands), bespoke rugs, murals, and curated high-end interior art solutions.We collaborate with homeowners, architects, and premium commercial clients to create statement spaces that reflect individuality, craftsmanship, and refinement.Role OverviewWe are looking for a confident and driven Telecalling & Sales Executive to manage inbound leads, nurture prospects, and convert high-value interior projects.This role is ideal for someone who understands luxury client behavior, structured follow-up systems, and relationship-driven sales.Key ResponsibilitiesHandle inbound leads from Meta Ads, Instagram & referralsQualify client requirements, project scope & budgetsSchedule and convert paid design consultationsMaintain CRM and manage the sales pipelinePrepare and coordinate quotations & revisionsConduct systematic follow-ups until project closureAssist in client meetings & presentationsBuild long-term client relationships for repeat and referral businessWho Were Looking ForWe are seeking someone who is persuasive yet polished someone who understands that luxury sales is about trust, clarity, and confidence.The ideal candidate:Has experience in telecalling / inside sales (Interiors, Real Estate, Luxury Retail preferred)Communicates fluently in Hindi & English with a professional toneIs confident discussing budgets and high-value projectsUnderstands client psychology and objection handlingIs organized, process-driven, and disciplined with follow-upsIs comfortable working with premium clienteleHas a target-oriented mindset with a strong growth attitudeWe value consistency, relationship-building, and structured execution over aggressive selling.Compensation & Growth10,000 15,000 fixed salary (based on experience)Attractive performance-based incentivesGrowth opportunity toward a Business Development role
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Telecommunication BPO Sales Call Center Telesales Loan Operations Loan Syndication Customer Focus
As a Telecalling Executive, your main responsibility will be to make outbound calls to potential customers and persuade them to purchase products or services. You will also handle incoming calls and address customer inquiries or complaints. Additionally, you will maintain call records and update customer databases.Key Responsibilities:- Make outbound calls to potential customers to promote products or services- Handle incoming calls and address customer inquiries or complaints- Maintain call records and update customer databasesRequired Skills and Expectations:- Excellent communication and persuasion skills- Ability to handle rejection and remain resilient- Basic computer skills to update customer databases- Strong customer service orientation- Ability to work independently and as part of a team- Willingness to work from the office and adhere to company policies and procedures
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  • 1 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Support International BPO
Votiko Solutions Fast-Track Your Career!Were hiring Customer Support / Call Center Executives for our International BPO.If you have strong English skills and international calling experience, this role is for you! Position: Call Center Executive Location: Remote / Work From Office (Surat) Salary: 20,000 70,000 + Incentives Role Includes:Lead generation & appointment settingInbound & outbound international callsCustomer support via calls, email & chat Requirements:1+ year international call center experienceExcellent English communicationLaptop & stable internetAge below 40 Key Skills:Customer handling & query resolutionActive listening & problem-solvingObjection handling & closing skillsCRM & computer proficiencyProfessional phone etiquette Call: 8511539085 Email: hr@votiko.com Votiko Solutions Supercharging Careers, Fast-Tracking Success!
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  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Delhi
Telecommunication Outbound Calling Convincing Power Voice Process Negotiation Skills Cold Calling Customer Focus BPO Sales Basic Computers Call Center BPO Call Center Telesales Tele Marketing
As a Telecalling Executive, you will be responsible for making outbound calls to potential clients, answering incoming calls, and providing information about products or services. You will need to maintain accurate records of all calls and sales activities. Strong communication skills are essential for this role, as you will need to effectively communicate with customers and follow scripts when necessary. Attention to detail is important to ensure all information given to customers is accurate. Additionally, good multitasking abilities are beneficial as you may need to handle multiple calls simultaneously. A positive attitude and a customer-oriented mindset are also vital to ensure customer satisfaction. The ability to work independently from a home office environment is crucial for this part-time telecalling position in Delhi, India. A minimum of a 10th pass education level and up to 4 years of relevant experience are required for this role.
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  • Fresher
  • 1.0 Lac/Yr
  • Female
  • Delhi
Telecommunication Voice Process Outbound Calling Call Center BPO Sales Cold Calling Customer Focus BPO Call Center Telesales
I hired candidate telecalling and telesales
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  • 0 - 4 yrs
  • 8.0 Lac/Yr
  • Delhi
Voice Process BPO Non Voice Customer Support Call Center Outbound Calling Domestic BPO
Looking for a Dedicated Call Centre Executives freelancerhello Everyone! Thank You for Taking the Time to Learn About An Exciting Career Opportunity. the Opportunitywe are Currently Looking for Talented, Self-motivated Individuals to Join Our Team as Work from Home Telecallers. this is a Fantastic Chance to Build Your Career from the Comfort and Safety of Your Own Home.need Female Talecaller work from Home Job good Salary+ Incentive only Intrested Candidate Apply thank You
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Ramesh Nagar Delhi
Outbound Calling Cold Calling Convincing Power BPO Sales BPO Call Center Customer Focus
Required Telecallers for day shift Timings- 10am to 6:30pm6 days are workingFreshers are also welcomeDIRECT HIRINGCan call on 7303600122
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Hiring Freshers || Telecalling Executive

Discover Management Services

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Delhi
Convincing Power Outbound Calling Call Center Voice Process Cold Calling BPO Sales Telesales BPO Call Center
1.Identifying business opportunities.2. Plan and implement all activities related to Marketing efforts to achieve the desired target3. Maintaining good PR with clients and convincing them to contribute to different projects of NGOS. 4.To introduce new/innovative Sales and Marketing ideas to meet and exceed the targets.5. Acquisition of new client5.Responsible For reaching targets for donor acquisition activities through telecalls. 6. Strong communication and interpersonal skills.;
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  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Uttam Nagar Delhi
Tele Marketing Tele Caller Outbound Calling Inbound Tele Sales Telesales Telemarketing BPO Call Center Calling Cold Calling
We are looking for 01 Tele Caller Post in Uttam Nagar, Delhi with deep knowledge in Tele Marketing, Telemarketing, BPO Call Center, Calling, Cold Calling, Tele Caller, Outbound Calling, Inbound, Tele Sales, Telesales and Required Educational Qualification is : 12th Pass
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Telecalling Executive Fresher

MONEY YOGYA CONSULTANTS PVT LTD

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Pitampura Delhi
Telecommunication Outbound Calling Voice Process BPO Call Center
We are looking for 30 Calling Executive Posts in Pitampura, Delhi with deep knowledge in Telecommunication, Outbound Calling, Voice Process, BPO Call Center and Required Educational Qualification is : 12th Pass
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Delhi. This role is ideal for individuals seeking to begin or advance their careers in customer service while working from the comfort of their homes. Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls to address inquiries, provide information about products and services, and resolve any issues they may have.2. **Lead Generation**: Identify potential customers and generate leads by explaining the benefits of our offerings and encouraging them to make a purchase or schedule an appointment.3. **Data Entry**: Accurately record customer interactions and maintain detailed records in our database for future reference, ensuring all information is up to date and correct.4. **Follow-Up Calls**: Make follow-up calls to customers to ensure their needs are met and to promote additional products or services based on their interests.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to engage effectively with customers over the phone. Basic computer skills and familiarity with CRM software are desirable. A positive attitude, patience, and a strong willingness to learn are essential for success in this role. Candidates should be self-motivated, disciplined, and able to meet deadlines while working independently from home. Prior experience is a plus, but freshers are encouraged to apply.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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  • 1 - 4 yrs
  • 4.5 Lac/Yr
  • Kirti Nagar Delhi
Sales Marketing BPO Sales Call Center Telecaller Telesales
- Key Responsibilities:1. Conduct sales activities: The sales executive will be responsible for actively reaching out to potential customers, pitching products/services, and closing sales deals.2. Meet sales targets: The individual will be expected to meet or exceed monthly sales targets by effectively utilizing sales strategies and techniques.3. Maintain client relationships: The sales executive will need to nurture relationships with existing clients, ensuring their needs are met and addressing any issues or concerns they may have.4. Provide customer support: The individual will be required to provide post-sales support to customers, assisting them with any product/service-related inquiries or concerns.- Required Skills and Expectations:1. Strong communication skills: The ideal candidate should possess excellent verbal and written communication skills to effectively interact with customers and colleagues.2. Sales acumen: A good understanding of sales techniques and strategies is essential to succeed in this role.3. Customer service orientation: The ability to prioritize customer satisfaction and deliver exceptional customer service is a key expectation for this position.4. Team player: The individual should be a team player, capable of collaborating with colleagues and contributing to the overall success of the sales team.
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  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Delhi
Sales Marketing BPO Sales Call Center Telecaller Telesales
Key responsibilities: 1. Develop and maintain relationships with customers: The Sales Executive will be responsible for building strong relationships with customers to understand their needs and provide them with appropriate solutions.2. Achieve sales targets: The Sales Executive will be expected to meet or exceed monthly sales targets by effectively promoting and selling products or services to customers.3. Conduct market research: The Sales Executive will need to conduct market research to identify potential sales opportunities and stay updated on industry trends.4. Cold calling and lead generation: The Sales Executive will be required to cold call potential customers, generate leads, and follow up on sales inquiries to drive revenue growth.- Required skills and expectations:1. Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively interact with customers and convey product information.2. Sales and marketing knowledge: A solid understanding of sales and marketing techniques is essential for success in this role.3. Strong negotiation skills: The Sales Executive should possess strong negotiation skills to close deals and secure profitable agreements with customers.4. Proven track record: The ideal candidate will have 1-3 years of experience in sales, preferably in a BPO sales, call center, telecaller, or telesales role.5. Competitive spirit: The Sales Executive should be driven by a competitive spirit and have a strong desire to succeed in a sales environment.
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  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Kirti Nagar Delhi
Sales Marketing BPO Sales Call Center Telecaller Telesales
1. Conduct sales calls and meetings with potential clients: The Sales Executive will be responsible for reaching out to potential clients through phone calls, emails, and in-person meetings to discuss the products or services offered by the company.2. Develop and maintain relationships with existing clients: The Sales Executive will need to build strong relationships with current clients to ensure repeat business and referrals. This may involve regular check-ins, providing updates on new products or services, and addressing any concerns they may have.3. Meet and exceed sales targets: The Sales Executive will be responsible for achieving and exceeding sales targets set by the company. This may involve developing sales strategies, identifying new business opportunities, and closing deals.4. Prepare and present sales proposals: The Sales Executive will need to create sales proposals outlining the benefits of the company's products or services and present them to potential clients in a clear and persuasive manner.5. Keep updated on industry trends and competitors: The Sales Executive should stay informed about industry trends, market conditions, and competitors' offerings to effectively position the company's products or services and stay ahead in the market.Skills and Expectations:1. 1-2 years of experience in sales or a related field.2. Bachelor's degree in B.A or B.Com.3. Strong sales and marketing skills.4. Previous experience in BPO sales, call center, telecalling, or telesales preferred.5. Excellent communication and interpersonal skills.6. Ability to work independently and as part of a team.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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