Domestic BPO Job Vacancies in Pune

Callflex Corporation Pvt. Ltd. is hiring Telecallers / Collection Associates for an outbound domestic voice process. The role involves contacting customers to provide EMI payment reminders and follow up on EMI collections.

We are looking for a motivated and friendly Tele Caller to join our team in Pune. As a Tele Caller, your main duty will be to communicate with potential customers, understand their needs, and provide information about our services. This role is perfect for freshers who are eager to start their career in customer service.Key Responsibilities:- **Making Outbound Calls**: You will be responsible for calling customers and introducing our products or services to them, aiming to generate interest and potential sales.- **Understanding Customer Needs**: During calls, you will listen to customers to understand their requirements, ensuring you can provide relevant information and assistance.- **Maintaining Records**: Keeping accurate records of calls made and customer interactions is essential for tracking progress and follow-ups.- **Providing Information**: You will explain our services, answer questions, and resolve any initial concerns that customers may have to help them make informed decisions.- **Achieving Targets**: You will work towards achieving assigned targets by effectively engaging with customers and encouraging them to inquire more about our offerings.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess excellent communication skills in both English and local languages. A friendly and professional demeanor is important for building rapport with customers. Basic computer knowledge and proficiency in using phone systems are required. A positive attitude, good listening skills, and the ability to work in a team are essential qualities for success in this role. Being a quick learner and adapting to new situations will help you thrive as a Tele Caller.

We are looking for a dedicated Customer Service Associate to join our team in Pune. This role is essential for ensuring customer satisfaction and providing timely support. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address questions and resolve issues via phone, email, or chat, ensuring a helpful and friendly experience for customers.- **Maintain Accurate Records:** Document customer interactions and feedback in our system to help improve service quality and address recurring issues.- **Assist with Product Information:** Provide detailed information about our products and services, guiding customers in their choices and enhancing their experience.- **Resolve Complaints:** Handle customer complaints with empathy and efficiency, aiming for a satisfactory resolution to foster loyalty.- **Collaborate with Team Members:** Work closely with colleagues to share insights and improve service procedures, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- Strong communication skills are essential for effectively interacting with customers and addressing their needs.- A positive attitude and a willingness to learn are crucial for adapting to new challenges and improving service quality.- Basic knowledge of computer systems and software for documentation and communication purposes is important.- Experience in customer service is preferred but not required; we welcome fresh talent who are eager to grow in this field.

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

We are looking for a Telesales Executive for our automobile sales team. The candidate will talk to customers on phone and explain our vehicle details.Key Responsibilities:Call customers and tell them about cars/bikes and offersExplain vehicle features, price, and finance optionsAnswer customer questions politelyFollow up with interested customersFix appointments for showroom visit or test driveMaintain customer details and call recordsRequirements:Basic communication skillsComfortable talking on phoneMinimum 12th pass (graduate preferred)Sales experience is a plus (freshers can apply)Basic knowledge of automobiles is goodSkills Required:Good communicationConvincing skillsCustomer handlingPositive attitudeBenefits:Fixed salary + incentivesTraining will be providedGrowth opportunity

As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.

Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off

Handle incoming customer queries through calls, emails, and chat.Provide accurate information about products, services, and policies.Resolve customer complaints professionally and efficiently.Maintain records of customer interactions and follow-ups.Escalate complex issues to the senior team when necessary.Ensure customer satisfaction by giving timely solutions.Work with the team to improve customerexperience

Good Communication SkillsInsurance Knowledge should be able to grab it Freshers are welcome;

We are Hiring! Voice Process Executive Pune (Viman Nagar)Join our dynamic and supportive team as a Voice Process Executive! Location: Viman Nagar, Pune Salary: 13,000 (In-hand) Experience: Freshers can apply What We are Looking ForGood communication in Hindi & Marathi (English preferred)Basic computer knowledgePositive attitude & eagerness to learn Your RoleHandle inbound & outbound callsProvide information and resolve customer queriesMaintain accurate call records Why Join UsExcellent career start in fintechFriendly & supportive work environmentReal growth and learning opportunities Interested?Send your CV to [9211515824] or DM me directly.Also, please fill out this quick form to apply for the Voice Process Executive position: Apply Now

Key responsibilities:1. Conduct outbound calls to potential customers: The telesales executive will be responsible for making calls to individuals or businesses to promote products or services.2. Pitch products or services: Presenting the features and benefits of the product or service in a compelling manner to persuade the customer to make a purchase.3. Maintain call records: Keeping track of all calls made, responses received, and follow-ups required in a systematic manner.4. Achieve sales targets: Meeting or exceeding monthly sales targets set by the team lead or sales manager.5. Provide excellent customer service: Addressing any queries or concerns raised by customers in a professional and courteous manner.Required skills and expectations:1. Good communication skills: The ability to communicate effectively over the phone to engage with customers and pitch products or services.2. Persuasion skills: Being able to convincingly sell products or services to potential customers.3. Basic computer knowledge: Proficiency in using basic computer applications to maintain call records and generate reports.4. Patience and resilience: Dealing with rejection and handling difficult customers with patience and professionalism.5. Team player: Willingness to work collaboratively with other team members to achieve collective sales goals.

Freshers welcomeMultilingual candidates earn extra incentives12,200 in-hand salaryJoining bonus for the first 3 monthsUnlimited weekly & monthly incentivesShift Timing:9:30 AM 6:30 PM

Customer Service Executive Aaltruist Location: E-space A3 Building, 4th Floor, Wadgaon Sheri Road, Opposite Mantri IT Park, Viman Nagar, Pune 411014 Shift: Pure Day Shift Working Days: 6 Days a Week 1 Rotational Off Incentives: Unlimited Performance-Based Incentives________________________________________About the RoleWe are looking for energetic and passionate individuals to join our growing Customer Service team at Aaltruist. If you are eager to kick-start your career, enjoy communicating with people, and want to grow in a dynamic work environment this is the perfect opportunity for you!________________________________________Key Responsibilities Handle customer interactions professionally over calls. Provide accurate information and assistance regarding products/services. Maintain customer satisfaction through effective communication and problem-solving. Achieve daily and monthly performance targets.________________________________________Requirements Education: 12th Pass / Graduate / Undergraduate Languages: Fluent in Marathi, Hindi, and basic English Experience: Freshers and experienced candidates are welcome Skills: Good communication, patience, and a positive attitude________________________________________Perks & Benefits Full-time, stable job with growth opportunities Friendly and supportive work culture Attractive incentives and recognition programs________________________________________Walk-In Interview Details Venue:E-space A3 Building, 4th Floor, Wadgaon Sheri Road,Opp. Mantri IT Park, Viman Nagar, Pune 411014

Job Title: Call Center Executive Work from Home (International BPO)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 to 70,000 per month + performance-based incentivesAbout the Job:Votiko Solutions is hiring Call Center Executives for our work from home international BPO team. If you're looking for a stable WFH job, and have experience in telecalling work from home, this is your opportunity to join a growing company. This role is also suitable for candidates looking for 12th pass work from home or part time work from home positions (with experience).What Youll Do: Make outbound and take inbound calls for international clients Work on telemarketing, lead generation, appointment setting, and surveys Provide customer support via phone, email, and chat Meet targets while working independently from homeWho Can Apply: Minimum 3 years of experience in an international call center or BPO Fluent English with strong communication skills Candidates below 40 years of age preferred Must have your own laptop and broadband connection Open to 12th pass candidates with relevant BPO or telecalling experiencePerks and Benefits: Fixed monthly salary between 20,000 to 70,000 based on experience Extra incentives based on performance and results Work from home with a Monday to Friday schedule Weekends off for better work-life balance Supportive work environment and career growth opportunitiesApply Now:Call or WhatsApp: 8511539085 / 9558493605Email your resume: hr@votiko.com

Handle inquiries regarding personal loans via phone, WhatsApp, or email.Explain loan features, interest rates, tenure, and eligibility to customers.Collect and verify necessary KYC and income documents.Coordinate with banks or NBFCs for processing and approvals.Maintain accurate records of customer interactions and loan status.Follow up with potential leads and achieve daily/monthly targets.Provide excellent customer service and post-disbursal support.

We are looking for a Telecaller for our company females and males but co ordinated and passionate about working fresher and experienced both are eligible to apply

Language Proficiency- Hindi (Fluent)- Marathi (Fluent) Key Responsibilities- Manage inbound and outbound calls for domestic customers- Address customer queries with professionalism and empathy- Share accurate product/service information- Ensure high levels of customer satisfaction and adhere to call quality standards- Maintain call logs and submit daily reports to the team leader Desired Candidate Profile- Strong verbal communication in Hindi and Marathi- Basic computer literacy- Positive attitude, patience, and eagerness to learn- Freshers are encouraged to apply- Prior BPO experience is a plus Why Join Us?- Friendly work environment- Performance-based incentives- Opportunity to grow within the organizationContact Person: Hr Sahil You can share your CV on Whatsapp or Call on - 7767001644

Good Communication Skill, Convincing power, computer knowledge must.

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

Company Name - Arrow Systems & SolutionProfile - Tele Collection Executive (Bajaj Collection Process)Age Limit - 30Qualification - 12th / GraduationExperience - Fresher / ExperiencedLanguage - Basic English + Hindi / Marathi Language Basic computer knowledgeGender - Male / FemaleSalary - 10k - 15 k (Incentive)Monday to Saturday, 9:00 - 6:00 ( Rotational Off)Location - Khadki, Pune

Language Proficiency- Hindi (Fluent)- Marathi (Fluent) Key Responsibilities- Manage inbound and outbound calls for domestic customers- Address customer queries with professionalism and empathy- Share accurate product/service information- Ensure high levels of customer satisfaction and adhere to call quality standards- Maintain call logs and submit daily reports to the team leader Desired Candidate Profile- Strong verbal communication in Hindi and Marathi- Basic computer literacy- Positive attitude, patience, and eagerness to learn- Freshers are encouraged to apply- Prior BPO experience is a plus Why Join Us?- Friendly work environment- Performance-based incentives- Opportunity to grow within the organizationContact Person: Hr SahilYou Can Share Your CV On Whats App Or Call On - 7767001644

Language Proficiency- Hindi (Fluent)- Marathi (Fluent) Key Responsibilities- Manage inbound and outbound calls for domestic customers- Address customer queries with professionalism and empathy- Share accurate product/service information- Ensure high levels of customer satisfaction and adhere to call quality standards- Maintain call logs and submit daily reports to the team leader Desired Candidate Profile- Strong verbal communication in Hindi and Marathi- Basic computer literacy- Positive attitude, patience, and eagerness to learn- Freshers are encouraged to apply- Prior BPO experience is a plus Why Join Us?- Friendly work environment- Performance-based incentives- Opportunity to grow within the organizationContact Person: Hr SayaliYou Can Share Your CV On Whats App Or Call On - 9960872308

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers