We are seeking a dedicated Tele Counselor to join our team in Rajkot, India. This role is perfect for recent graduates who are eager to begin their career in counseling and support services.
As a Tele Counselor, your main responsibilities will include the following:
1. Conducting Counseling Sessions: You will communicate with clients over the phone, providing guidance and support based on their needs. Listening to their concerns is essential for effective counseling.
2. Assessing Client Needs: You will need to assess each client's situation to understand their requirements better. This will involve asking probing questions and providing accurate information.
3. Providing Information: You will share important details about services, programs, or resources that can help clients, ensuring they have all the support they need.
4. Documentation: You will maintain accurate records of client interactions and progress, which is vital for continuous support.
To succeed in this role, you should have excellent communication skills, both spoken and written. Strong listening abilities are also essential to understand clients' concerns fully. A positive attitude, patience, and empathy are key qualities that will help you connect with clients. Since this is a full-time role, you should be ready to work from the office and engage with clients directly. Being a recent graduate or having 0-1 years of experience in a related field is required. We are particularly looking for female candidates for this position.
Experience
0 - 1 Years
No. of Openings
02
Education
Graduate (B.C.A, B.B.A, B.Com, B.Tech/B.E)
Role
Tele Counselor
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
The Spire , Shital park Rajkot