Outbound Voice Process Job Vacancies in Kolkata

We are looking for a BPO Telecaller to join our team in Kolkata. This is a full-time office job suited for individuals who have recently completed their 10th grade and are eager to start their career in the Business Process Outsourcing sector. **Key Responsibilities:**- **Making Calls:** You will be responsible for reaching out to potential customers to provide information about our services. Your communication skills will help create a positive impression.- **Understanding Customer Needs:** Listen attentively to customers' queries and concerns, ensuring you understand their needs to provide appropriate solutions.- **Recording Information:** Maintain accurate records of customer interactions in our database. This helps in tracking communication and following up effectively.- **Meeting Targets:** Work towards achieving daily and monthly call targets. Your performance will contribute directly to the team's success.- **Providing Feedback:** Share insights and feedback from customers with the team to help improve our services and customer experience.**Required Skills and Expectations:**Candidates should possess strong verbal communication skills, with the ability to convey information clearly and professionally. Basic computer knowledge is essential for data entry and managing customer records. A positive attitude and a willingness to learn are important, as is being a team player who can collaborate effectively with colleagues. Punctuality and reliability are also expected, as this role will require consistent attendance at the office. Previous experience is not required, but any exposure to customer service can be beneficial.

As a Telesales Representative, you will play a key role in our sales team, engaging with potential customers over the phone to promote and sell our products or services. This position is located in Kolkata, and we welcome applicants with 0 to 5 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Customer Outreach:** Reach out to potential customers through phone calls to introduce our products, build interest, and capture leads.- **Product Knowledge:** Gain a comprehensive understanding of our product offerings to effectively communicate features and benefits to customers.- **Sales Pitch:** Deliver a clear and persuasive sales pitch to convince prospects to make a purchase or schedule further discussions.- **Customer Engagement:** Listen to customer needs and respond to inquiries to build rapport and trust, aiding in closing sales.- **Maintain Records:** Accurately record customer interactions and details of sales processes in our system for follow-up and analysis.- **Meet Targets:** Work towards achieving individual and team sales goals and targets through consistent performance.To be successful in this role, candidates should possess strong communication skills, a positive attitude, and the ability to handle rejection with resilience. Familiarity with basic computer applications and a willingness to learn are essential. We are looking for motivated individuals who can work collaboratively in a team environment and demonstrate a proactive approach to selling.

We are looking for a dedicated Voice Process Executive to join our team in Kolkata. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The job will be done from our office, and it involves various tasks centered around customer interaction.**Key Responsibilities:**- **Handling Customer Calls:** You will manage inbound and outbound calls to assist customers with their inquiries, ensuring a positive experience throughout the conversation.- **Providing Information:** Your role will include giving detailed information about products and services, helping customers understand our offerings clearly.- **Resolving Issues:** You will be responsible for addressing and resolving customer complaints or issues efficiently, aiming for complete customer satisfaction.- **Maintaining Records:** Keeping accurate records of customer interactions is essential. You will document call details to help improve service and track issues.- **Achieving Targets:** Meeting personal and team targets for call handling and customer satisfaction is crucial. You will work towards these objectives regularly.**Required Skills and Expectations:**Candidates must have excellent communication skills in English and Hindi (or regional languages), both verbal and written. Strong listening skills are important to understand customer needs. You should be adaptable, able to handle pressure, and work well in a team. Basic computer skills are necessary for using our call management system effectively. Additionally, a proactive attitude towards problem-solving will be highly valued in this role.

We are looking for a dedicated Telecaller Cum Computer Operator to join our team in Bowbazar. The ideal candidate will be responsible for making calls to clients, maintaining records, and performing various computer-related tasks.**Key Responsibilities:**- **Making Outbound Calls:** Contact potential and existing customers to promote services or gather information, ensuring a polite and professional communication style.- **Data Entry:** Accurately enter and update customer information in the computer system, ensuring all data is up to date and correct.- **Customer Support:** Address customer inquiries and provide assistance, aiming to solve any issues they may have during the call.- **Maintaining Records:** Keep detailed records of all calls made and information gathered, which aids in tracking progress and customer feedback.- **Reporting:** Prepare weekly or monthly reports based on the call activities and customer interactions, providing insights for management.**Required Skills and Expectations:**The candidate should have excellent communication skills in English and the local language to converse effectively with clients. Basic computer skills, including proficiency in MS Office, are essential for data entry and reporting tasks. A positive attitude, patience, and empathy towards customers are crucial for this role. Candidates must possess strong organizational skills to handle multiple tasks simultaneously and be detail-oriented to ensure accuracy in data. A minimum of 1 to 3 years of experience in telecalling or a similar role is preferred, and a 10th-grade education is required. Female applicants are encouraged to apply for this full-time position based in the office.

We are looking for an enthusiastic International BPO Executive to join our team in Kolkata. This position is ideal for candidates with a passion for customer service and communication, whether you are an experienced professional or a fresh graduate.**Key Responsibilities:**- **Customer Support:** Provide excellent support to international customers through phone, email, or chat, ensuring their inquiries are addressed promptly and accurately.- **Problem-Solving:** Assist customers in resolving issues by understanding their needs and providing effective solutions, helping to enhance their overall experience.- **Data Entry:** Accurately input and maintain customer information in the system, ensuring that records are kept up-to-date and secure.- **Feedback Collection:** Gather customer feedback regarding products and services, which helps improve service quality and customer satisfaction.- **Collaboration:** Work closely with other team members and departments to share information and support overall business objectives.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills in English, as this role involves interacting with international clients. A professional demeanor and a friendly attitude are essential for delivering high-quality customer service. Familiarity with basic computer applications and typing skills is necessary. We appreciate candidates with strong problem-solving skills, a willingness to learn, and the ability to work well in a team environment. Since this position is office-based, we expect reliability and commitment to regular work hours. Whether you are just starting your career or have some experience, we invite you to apply and grow with us.

Job Title: Inside Tele Sales ExecutiveCompany: Solve LegalX Private LimitedLocation: Tagore Park, Kolkata - 700039Experience: 1-4 YearsOpen Positions: 3-4

About the CompanyPaisa 108 Pvt. Ltd. is a fast-growing fintech company focused onsimplifying financial access and empowering users with seamless digitalsolutions. We are building a customer-first platform and looking forenthusiastic individuals to join our onboarding team.Job SummaryAs an Onboarding Telecaller, you will be responsible for connecting withnew users/leads, guiding them through the onboarding process, and ensuringa smooth and successful activation on our platform.

We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.

Timing: 9:00 AM - 6:00 PM Requirements: Fluent in Hindi & English Good communication skills Basic sales understanding preferred Office Address:5th Floor, Shaila Tower, Webel More, Salt Lake Sector V Apply Now!

We are looking for a dedicated Tele Caller to join our team. The ideal candidate should be able to communicate effectively and work in a fast-paced environment.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers and clients to introduce our products and services. You will be the first point of contact, so a friendly demeanor is essential.- **Follow Up on Leads:** Contact prospects who have shown interest in our offerings. Your follow-up skills will help convert inquiries into sales.- **Update Customer Information:** Maintain and update customer records in our database. Keeping accurate records is crucial for tracking interactions and sales.- **Handle Customer Queries:** Respond to questions and concerns from customers. Being knowledgeable and empathetic will enhance customer satisfaction.- **Achieve Sales Targets:** Work towards specific sales goals set by the management. Meeting these targets will help the company grow and foster personal success.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage effectively with customers. A basic understanding of sales principles and customer service is beneficial. Individuals should also be self-motivated and show a willingness to learn about our products and services. Computer proficiency is expected to manage customer data. The ideal candidate will be organized, punctual, and able to work collaboratively in an office environment. Previous experience in a customer service or sales role is a plus but not mandatory.

We are looking for a motivated Tele Caller to join our team in Ultadanga. As a Tele Caller, you will play a crucial role in connecting with potential and existing customers to promote our products and services.**Key Responsibilities:**- **Make Outbound Calls:** Initiate calls to potential customers to present our services and generate interest.- **Respond to Inquiries:** Handle incoming calls and respond to customer questions efficiently and professionally.- **Maintain Customer Database:** Keep comprehensive records of customer interactions and update the database regularly to ensure accuracy.- **Follow Up with Leads:** Reconnect with interested prospects to provide additional information and encourage them to consider making a purchase.- **Achieve Targets:** Meet daily and weekly calling and sales targets set by the management to contribute to the teams success.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal communication skills are essential to effectively convey information and engage with customers.- **Persuasive Ability:** A knack for persuasion and the ability to influence customers decisions positively is important for success in this role.- **Organizational Skills:** Strong ability to manage time efficiently, prioritize tasks, and maintain records accurately.- **Basic Computer Knowledge:** Familiarity with basic computer applications and proficiency in using software for data entry is required.- **Team Player:** Willingness to work collaboratively within a team and contribute to a positive work environment.Candidates should have a Bachelors degree (B.A or B.Com) and possess 1-2 years of experience in a similar role.

We are looking for a dedicated Call Center Executive to join our team in Alipore. This is a full-time position that allows you to work from home, making it an ideal choice for those seeking flexibility. **Key Responsibilities:**- **Customer Support:** Respond to customer inquiries over the phone in a polite and efficient manner to resolve issues and provide assistance.- **Product Knowledge:** Learn and understand the products and services offered to accurately inform customers and address their questions.- **Data Entry:** Maintain accurate records of customer interactions and transactions in the system for tracking purposes.- **Feedback Collection:** Gather feedback from customers to improve service quality and share valuable insights with the team.- **Problem Resolution:** Assist in troubleshooting customer concerns, ensuring a high level of satisfaction through effective problem-solving.**Required Skills and Expectations:**Candidates should ideally possess strong communication skills to effectively interact with customers and understand their needs. A basic knowledge of computer usage is essential for managing customer data and documentation. It is important for applicants to be detail-oriented and organized, as maintaining accurate records is a key responsibility. A positive attitude and the ability to work independently are crucial for success in this remote position. While prior experience is not mandatory, a willingness to learn and adapt to new challenges is highly valued. Being a female candidate is a requirement for this role.

We are looking for a motivated Female Tele Caller to join our team in Kolkata. This full-time, work-from-home position is ideal for candidates with 0 to 6 years of experience who have completed at least the 10th grade.Key Responsibilities:- **Making Calls**: You will reach out to potential customers to inform them about our services and products. Clear communication is essential to convey information effectively.- **Listening to Customer Needs**: Understanding customer queries and needs is crucial. You should be able to listen patiently and respond appropriately to build rapport.- **Updating Records**: Maintain accurate records of customer interactions and feedback. Proper documentation helps in tracking calls and understanding customer preferences.- **Following Up**: You will follow up on leads and ensure consistent communication with potential clients. Regular follow-ups can help convert inquiries into sales.- **Meeting Targets**: You may have to meet specific call and sales targets. Being goal-oriented and motivated will help you succeed in this role.Required Skills and Expectations:You should have good verbal communication skills in English and Hindi or Bengali. Basic computer knowledge is necessary to update records and manage data. Being organized and self-disciplined is important as this role requires working independently from home. A positive attitude and a willingness to learn will greatly benefit your success in this position.

This is a night shift job.We are seeking dynamic and self motivated individuals to join our Telecalling Executive team in a voice process role. This is a night shift role aligned with the US time zones.Handle outbound calls to and from US-based candidates and clients.

MEGA HIRING ALERT KOLKATA WFO Start Your Career Today Direct Company Hiring Position: TELECALLER Language: Hindi , Bengali (Assamese / Odiya extra benefit) Qualification: 12th Pass Fresher & Experience Both Welcome Salary Package: Fresher 12,000 in-hand Experience 13,00017,000 in-hand Attractive Incentives + Bonus PF + ESIC + All Benefits Fixed Day Shift + Rotational Week Off Friendly Office + Easy Work + Growth OpportunityOffice location - New Town

Job Title: Customer Support Executive (Voice/Chat)Location: Bhubaneswar & KolkataSalary: 20,000 onwards (based on experience & interview performance)

Tele callerJob Types: Tele Caller - Full-timeWork Location: RemoteWork Schedule: (Monday - Friday: 10 AM - 7 PM)Pay: up to 10,000 per monthAt We Love Digital Marketing we are looking for an engaging Tele caller to boost services by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. The candidate would also jot down important notes during conversations to facilitate follow-ups by our staff.To be successful as a telecaller, one should be able to convince even the toughest of individuals to purchase our offerings. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services.Responsibilities - Engage prospective clients through outbound calls to introduce our services and products, creating lasting impressions and building trust.Respond promptly and professionally to inbound inquiries, offering accurate information and addressing concerns effectively.Keep detailed records of interactions in the CRM system, ensuring data accuracy for follow-ups and reporting.Consistently meet or exceed daily/weekly engagement targets, contributing to team success.Build and nurture positive client relationships to foster brand loyalty.Telecaller Requirements:0-1 year Tele calling in sales, or a similar role.0-1 yrs of B2B sales or lead generation is preferredExcellent verbal skills in English, with the ability to actively listen and respond effectively.Knowledge of Hindi and Bengali language is a requirement.Proactive, resilient, detail-oriented, and confident in managing client interactions professionally.Exposure to diverse viewpoints, cultural norms, and experiences.Ability to switch your communication style on a whim.Superb interpersonal, research, and record-keeping skills.Capacity to receive critique without internalizing it.Whats in It for You?Fixed shifts with proper breaks and structured work hours Work alongside a passionate and supportive team.

Candidate will be calling the customer and get a feedback on the services.

Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.

About UsArohi Global Textiles (OPC) Pvt Ltd. is a renowned brand in Lingerie & Underwear Manufacture segment in India. Arohi Provides Premium quality and skin friendly underwear for men, women and kids. Arohi Global Textiles (OPC) Pvt Ltd partners with entrepreneurs and distributors to launch private-label innerwear and underwear lines. Role OverviewWe are hiring 5 Inside Sales Executives to make outbound calls to qualified leads interested in starting a distribution business with Arohi Global. The role is conversion-focused: you will explain our new business model of own brand, answer queries, overcome objections, and convert leads into clients. Immediate joiners preferred.