Customer Representative Job Vacancies in Malad West

Job Description TMRM Process (Motor Insurance)Company: Call 2 ConnectLocation: Malad West, Mumbai (Onsite Work from Office)Industry: Insurance / BFSIPosition Details:Process: TMRM (Motor Insurance)Job Type: Full-time (Work from Office)Shift: Day ShiftWorking Days: Monday to SaturdayWeek Off: 1 Rotational Week OffInterview Mode: Face-to-FaceInterview Timing: 11:00 AM to 4:00 PMInterview Venue:5th Floor, Sanraj 4th Dimension,Raheja Mindspace, Rajan Pada,Malad West, Mumbai 400086Eligibility Criteria:Education: Minimum 12th Pass / GraduateExperience: Minimum 6 months in Motor Insurance Process (mandatory)Language: Good communication skills in English & HindiGender: Open for Male & Female candidatesCompensation & Benefits:Salary: 17,000/- Incentives: Attractive performance-based incentivesKey Responsibilities:Handle inbound/outbound calls related to Motor Insurance.Assist customers with policy queries, renewals, and related services.Provide accurate information and ensure an excellent customer experience.Achieve daily/weekly process targets as per company requirements.

Job Title: Customer Service Executive International BPOLocation: Malad (Work from Office)Shifts: 24/7 Rotational ShiftsJob Description:We are hiring Customer Service Executives for an International BPO process based in Malad. The role involves handling customer queries, providing assistance, and ensuring excellent customer satisfaction over calls/emails/chat (as per process requirement).Key Responsibilities:Handle inbound/outbound customer queries efficiently.Provide accurate information and resolve issues promptly.Maintain professionalism and quality in communication.Ensure customer satisfaction and follow company guidelines.Requirements:Qualification: Minimum HSC (12th pass) and above.Excellent verbal and written communication skills in English.Willingness to work in 24/7 rotational shifts.Freshers & experienced candidates both can apply.Benefits:Attractive salary package with incentives.Career growth opportunities in an international environment.Training provided by the company.

Job Title:Healthcare Mediclaim Process Night Shift (International BPO)Job Location:[Location Mumbai]Pick-up and Drop Facility AvailableShift Timing:Night Shift (US Process)Fixed night shifts (Monday to Friday / Rotational weekly offs depending on company policy)Job Type:Full-time Voice Process (Inbound/Outbound as applicable)International BPO Healthcare DomainSalary:Up to 44,000 In-Hand per Month(Additional performance-based incentives may be applicable)Eligibility Criteria:Education: HSC (12th Pass) / Graduate Both Can ApplyExperience:Fresher or experience in healthcare/RCM/mediclaim process preferredPrior BPO experience (international voice) will be an added advantageCommunication:Excellent English communication skills (verbal and written) are mandatoryShould be comfortable speaking with international clientsRoles & Responsibilities:Handle calls related to mediclaim/insurance/healthcare servicesAssist patients/customers with queries regarding claims, billing, insurance coverage, approvals, denials, etc.Review and validate documents related to healthcare claimsMaintain accurate and up-to-date records in the systemEnsure adherence to quality standards and compliance guidelines (HIPAA, if applicable)Work collaboratively with teams to resolve escalations or claim issuesProvide exceptional customer service with a patient-centric approachKey Skills Required:Excellent English communication skillsStrong listening and problem-solving skillsKnowledge of US healthcare/insurance terms is a plusFamiliarity with claim processing, pre-authorizations, and denials handling is desirableBasic computer skills and familiarity with CRM systemsAdditional Benefits:Pick-up and Drop facility (night shift coverage)Attractive salary + performance incentivesExposure to international healthcare processesPaid training and learning opportunitiesTo Apply:Hussain HRCall :- 9137234426WhatsApp :- 7045288819

We are seeking enthusiastic and dependable Customer Support Representatives to provide excellent service to our customers. The role involves handling customer inquiries, resolving issues, and maintaining customer satisfaction across various communication channels. This position is available for both day and night shifts to ensure 24/7 support coverage.Key Responsibilities:1. Customer Interaction & Issue ResolutionRespond promptly and professionally to customer inquiries via phone, email, chat, or social media.Handle and resolve product/service issues, complaints, or concerns with empathy and accuracy.Document all interactions clearly in the CRM system.2. Problem SolvingDiagnose and troubleshoot basic technical issues.Escalate complex or unresolved issues to the appropriate department or tier.Follow up with customers to ensure complete resolution.3. Product KnowledgeMaintain up-to-date knowledge of company products, services, policies, and promotions.Provide accurate information and guidance based on customer needs.4. Shift-Specific ResponsibilitiesDay Shift:Handle higher volumes of incoming calls and real-time interactions.Collaborate closely with other departments such as Sales, Technical Support, and Billing during standard business hours.Participate in team meetings, trainings, and daily briefings.Night Shift:Provide continuous support during off-peak hours, ensuring global customer coverage.Monitor and respond to incoming tickets and after-hours inquiries.Handle emergencies or urgent escalations with minimal supervision.Perform quality checks and update knowledge base documentation as needed.Qualifications:High school diploma or equivalent; associates or bachelors degree preferred.Prior experience in a customer support role is a plus.Strong verbal and written communication skills.Ability to work independently and under pressure.Proficient in using customer service software, CRM tools, and ticketing systems.

Opening for TeleSales ExecutiveMinimum 6 Months ExperienceLocation: Malad WestSalary: *up to 26k inhand & CTC up t0 30k+ incentivesFixed Shift Timing: 10 am to 7 pmSunday Fixed Week OffSalary Date: 1st of every Month

Require candidates for customer service associate/telesales executiveCandidate should be able to fluently speak Punjabi or Bengali or Assamese or GujaratiHindi language is must with above languagesGood in Excel and report makingFlexible Shift timing :- 8am to 8pm. 9 Hrs completionWorking days 61 Rotational week offJob Type: Full-timePay: 15,000.00 - 25,000.00 per month in Hand

Job Title: Customer Service RepresentativeLocation: MALAD/THANEJob Type: Full-Time / UK and Australia ProcessQualification :- Graduation Experience:- 1 YearKey Responsibilities:Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

We have have openings with Multinational BPOS & Reputed BanksCustomer Service, Email, Chat, Sales, Inbund & OutboundFreshers and Experienced can applySalary 15000 to 50000/-pm. + IncentivesLocation across mumbaiNeed fluent verbal english

Hiring for JP Morgan , Accenture , First source and tcs etc Night shifts 5 days working 2 rotational off

Roles & Responsibilities:- Answering incoming Emails, Chats & Calls from customer and addressing their queries or concern- Providing product information, troubleshooting assistance and guidance on services- Resolving customer issues promptly and escalating complex problems to the appropriate departmentExpected Criteria:- Candidate should carry min 6 months of experience into Emails & Chats Customer Service.Qualifications:- Min HSC or Graduate- Should be an immediate joiner- should be between the age of 19 to 35

Hiring for 10 International BPO Jobs in Mumbai,Thane,Malad East, Mumbai,Malad West, Mumbai,banking process,Customer Care Consultant,Customer Service Representative,International Voice Process, for Freshers,Required Educational Qualification is : Other Bachelor Degree, Any Master Degree, Post Graduate Diploma with Good knowledge in banking process,Customer Care Consultant,Customer Service Representative,International Voice Process etc.

RequirementsMinimum 1 year of International Voice - BPO experience or any customer service experience.Minimum Qualification HSC or Graduation.Excellent communication skills in English.Strong problem-solving and customer service skills.Ability to handle customer inquiries and complaints effectively.Proficient in using customer service software and systems.Ability to work in a fast-paced environment and meet targets.Good multitasking and time management skills.Flexibility to work in rotational shifts.

* Candidate Should be Average & Above in Communication* HSC Passed Minimum Qualification* Should have minimum 6 month of in collections* Should be able to take work pressure* Should be able to achieve target* Shift Timing* 10:00 AM to 7:00 PM or 9:00 Am To 6:00 PM.

To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off

International Voice - Premium voice Eligibility:- Minimum of 06 months experience to 5 yearsPlus 2 to any graduateCTC:- 3,50,000 to 4,80,000 PA + Incentives (5000 to 25000 per month)5 days working2 week offCab 1 way dropShift timings :- US Shift timings(Night Shifts)Work location:- Mumbai - Malad

We are hiring for multiple MNCs across Mumbai and Navi Mumbai.Designation: Customer Care RepresentativeRequirements: Excellent Communication neededShift Timing: UK/US ShiftsSalary: Max up to 30k (Depending upon experience and last drawn)Week offs: Any 2 rotational week offsTransportation: One way transport availableHSC/Graduate Freshers can apply tooPerks and incentives included.

My Portfolio Manager (MyPM) started with a mission to help candidates fast-track their job search and save a lot of their time, energy & money by enhancing their profile making it job-ready by our experts. We are India's first Job Search outsourcing company that manages the entire job search process starting from analyzing your profile, building a solid profile, managing your job application to interview preparation & finally your job offer analysis.We are looking out for a self-motivated Inside Sales Trainee for our growing team in Mumbai. S/he will play a fundamental role in pitching our services to appropriate leads and achieving successful closure. Must be comfortable making a ton of phone calls per day, generating interest, qualifying prospects, and closing sales.Location: Malad, Mumbai.This is a full-time position and it will be work from the office. There is no remote working option.Requirements:Graduation/12th pass Fresher and max 6 - 12 months of experience Track record of over-achieving targets.Strong phone presence and experience dialing dozens of calls per day.Experience working on any CRM will be an added advantage.Excellent verbal and written communication skills.Strong listening and presentation skills.Ability to multitask, prioritize, and manage time effectively.Any relevant degree.Responsibilities:Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.Lead Generation & Sales Development.Understand customer needs and requirements.Close sales and achieve targets.Responsible for customer follow-up.Maintain MIS/Database for effective analysis.Daily reporting on sales prospects.

Hiring for leading bpo for voice ,chat , backoffice . US , UK , Aus . Customer service, collection, banking for more details call or watsup on

Greetings from Tech Mahindra !!Hiring for Voice process.Requirement:HSC/Graduate +6 months of experience for Voice or chat in any international BPO. SSC +1 year of experience in international BPO for Voice or Chat. Candidates should have basic technical knowledge.Excellent Communication SkillsShould be comfortable with rotational shifts(24*7)Age should be between 18 Years to 40 YearsLooking for immediate joinersLocation: Malad WestResponsibilities: Manage customer queries and customer experience to maximize customer satisfaction and answer product and service questions.Create and curate knowledge articles, enabling customers to resolve their issues independently.Troubleshoot customers issue all the way to resolution, explaining the best possible. solution, while ensuring compliance with the companys guidelines and policies.Collect and analyse customer information.Technical writing team to help our customers resolve their issues independently.Thanks.Tamanna Paul

CustomerSalesRepresentativesQualifications:MinHSCorGraduateShouldbeanimmediatejoinerShouldbebetweentheageof19to35*Timing*9 hrsRotationalShift9amto9pm(Window)RotationalWeekOffLocation: :-Malad& VirarRoles& ResponsibilitiesIdentifyingandreachingouttopotentialcustomersthroughoutboundcallsUnderstandtheuniqueneedsoftherequirementsofeachcustomerandprovidetailoredsolutions.Buildandmaintainastrongcustomerrelationshipwiththecustomerforbusinesssatisfaction.ExpectedCriteria:Candidatesshouldcarrymin1yr.ofexperienceifGraduateor3yrs.OfexperienceifHSCCandidatesshouldhaveanysalesorinsurancesalesexperience.

Roles & Responsibilities:- Answering incoming Emails, Chats & Calls from customer and addressing their queries or concern- Providing product information, troubleshooting assistance and guidance on services- Resolving customer issues promptly and escalating complex problems to the appropriate departmentExpected Criteria:- Candidate should carry min 6 months of experience into Emails & Chats Customer Service.Qualifications:- Min HSC or Graduate- Should be an immediate joiner- should be between the age of 19 to 35