job title: customer service executive – international bpo
location: malad (work from office)
shifts: 24/7 rotational shifts
job description:
we are hiring customer service executives for an international bpo process based in malad. the role involves handling customer queries, providing assistance, and ensuring excellent customer satisfaction over calls/emails/chat (as per process requirement).
key responsibilities:
handle inbound/outbound customer queries efficiently.
provide accurate information and resolve issues promptly.
maintain professionalism and quality in communication.
ensure customer satisfaction and follow company guidelines.
requirements:
qualification: minimum hsc (12th pass) and above.
excellent verbal and written communication skills in english.
willingness to work in 24/7 rotational shifts.
freshers & experienced candidates both can apply.
benefits:
attractive salary package with incentives.
career growth opportunities in an international environment.
training provided by the company.
Experience
0 - 6 Years
No. of Openings
30
Education
Higher Secondary, B.A, B.C.A, B.Com
Role
Customer Service Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Home