Customer Service Representative (Freshers) Mumbai

Job Title: Customer Service Executive – International BPO

Location: Malad (Work from Office)

Shifts: 24/7 Rotational Shifts

Job Description:

We are hiring Customer Service Executives for an International BPO process based in Malad. The role involves handling customer queries, providing assistance, and ensuring excellent customer satisfaction over calls/emails/chat (as per process requirement).

Key Responsibilities:

Handle inbound/outbound customer queries efficiently.

Provide accurate information and resolve issues promptly.

Maintain professionalism and quality in communication.

Ensure customer satisfaction and follow company guidelines.

Requirements:

Qualification: Minimum HSC (12th pass) and above.

Excellent verbal and written communication skills in English.

Willingness to work in 24/7 rotational shifts.

Freshers & experienced candidates both can apply.

Benefits:

Attractive salary package with incentives.

Career growth opportunities in an international environment.

Training provided by the company.

• Experience

  0 - 6 Years

• No. of Openings

  30

• Education

  12th Pass

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Home