Customer Management Job Vacancies in Malad West

We are looking for a Customer Representative to join our team in Malad West, Mumbai. This role is perfect for individuals with fresh ideas and a willingness to learn. Your main goal will be to assist customers and ensure they have a pleasant experience.contact Firoz 8657935383Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, providing clear and helpful answers to their questions.2. **Problem Solving**: Identify customer issues and work towards resolving them promptly and efficiently, ensuring they feel valued and heard.3. **Communication**: Maintain friendly and professional communication with customers, helping to build strong relationships and trust.4. **Feedback Collection**: Gather customer feedback and suggestions to help improve our services and products, making sure their voice is heard.5. **Reporting**: Keep detailed records of customer interactions and transactions, which will help us identify areas for improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, along with a positive attitude and strong interpersonal skills. Being a team player is essential, as you will be collaborating with others to enhance customer satisfaction. We expect candidates to be proactive, show willingness to learn, and handle tasks with responsibility. Attention to detail and the ability to multitask are also important, as you will be managing various customer requests at the same time.contact Firoz 8657935383

Job Description Tele Sales Executive (Insurance Sales)Company: Call 2 ConnectLocation: Malad West, Mumbai (Onsite Work from Office)Industry: Insurance / BFSIClient: HDFC LifePosition Details:Designation: Tele Sales ExecutiveJob Type: Full-time (Work from Office)Shift: Day ShiftWorking Days: Monday to SaturdayWeek Off: 1 Rotational Week OffInterview Mode: Face-to-FaceInterview Timing: 11:00 AM to 4:00 PMInterview Venue:5th Floor, Sanraj 4th Dimension,Raheja Mindspace, Rajan Pada,Malad West, Mumbai 400086.Eligibility Criteria:Education: Minimum 12th Pass / GraduateExperience: Minimum 6 months in Insurance Sales (Life / Health / General Insurance)Skills:Good communication in English & HindiStrong convincing and negotiation skillsGender: Open for Male & Female candidatesCompensation & Benefits:Salary: 25,000/- (fixed)Incentives: Attractive performance-based incentivesKey Responsibilities:Engage with potential customers over calls for HDFC Life insurance products.Understand customer needs and provide suitable insurance solutions.Convince customers and close sales while ensuring excellent customer service.Meet sales targets and contribute to team goals.

A Concierge job description entails providing exceptional guest service and creating a memorable experience for travelers in the hospitality industry. As a Concierge, you are responsible for offering recommendations, reservations, and information about the local area to guests. Your job will include making restaurant reservations, arranging transportation, and booking tours and experiences for guests.

Responsibilities:1. Conducting field visits to promote and sell products/services to potential customers.2. Developing and maintaining relationships with clients and partners to drive sales growth.3. Collaborating with the sales team to develop strategies for achieving sales targets.4. Generating leads and converting them into sales opportunities.5. Representing the company at trade shows, events, and conferences to increase brand awareness.6. Gathering feedback from customers and providing insights to improve products/services.

Job Title: Customer Service RepresentativeLocation: MALAD/THANEJob Type: Full-Time / UK and Australia ProcessQualification :- Graduation Experience:- 1 YearKey Responsibilities:Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

provide customer support, resolve customer queries

Its a Real Estate company with various job roles. Contact us for more information.

Urgent hiring for FIS (Fidelity National Information Services)Handle customer queries and resolve issues. Work from Office*FinTech Process *US Voice Process *24/7 ShiftsWeek Offs: Any 2 rotational Salary: 27k take homeWho can apply? HSC + 6 months exp Grad fresherApplicant must have excellent communication skills in English (Written and Verbal) Interview rounds: HR Amcat - Svar 65 Typing Ops

We are hiring for multiple MNCs across Mumbai and Navi Mumbai.Designation: Customer Care RepresentativeRequirements: Excellent Communication neededShift Timing: UK/US ShiftsSalary: Max up to 30k (Depending upon experience and last drawn)Week offs: Any 2 rotational week offsTransportation: One way transport availableHSC/Graduate Freshers can apply tooPerks and incentives included.

I: KEY RESPONSIBILITY AREAS:A retail Relationship Manager would primarily deal with individual retail & HNI customers and advise them on various financial products and services offered by the organization.# Revenue Generation:Acquire, retain, and deepen portfolio to maximize sales performance to achieve revenue targets through, wealth management products, real estate products, asset related products (secured, unsecured) and any other products being offered by the organization.Portfolio management.Grow AUM and Sales revenue on a month on month basis.Support Managersin developing and implementing action plans to achieve business objectives.Increase product per customer on a regular basis within current customer base.Organize and participate in all promotion activities organized at the organization.# Operational Governance. Ensure all processes are followed to ensure that there are no operating losses/ Frauds.Accurate and timely processing of customer instructionsEnsure adherence to KYC Norms.Maintain standards to comply with Company Audit. # Customer Experience ManagementEnsure effectiverelationshipmanagement by monitoring the movement of the customers and implement a customer retention program.Minimize rejections and customer complaints to create a wow experience.Hold periodic customer meets and branch promotions to generate more business.Customer query handling / complaint resolution.Specific initiatives taken to improve service and reduce bottlenecks and customer complaintCustomer visits as per laid down call frequency.II: INDICATIVE KPIsAchievement of New Sales Acquisition & Revenue targets.Achievement of Book Growth targets.Achievements of Service Standards.III: COMPETENCIES & SKILLS REQUIREDA Relationship Manager is required to interact with customers for most part of his/her day and so good communication and presentation skills are a prerequisite for the job. The job also requires thorough financial and sector