Array ( [0] => customer-relationship [1] => malad-west-mumbai ) Customer Relationship Jobs in Malad West,Customer Relationship Job Vacancies in Malad West Maharashtra
24

Customer Relationship Job Vacancies in Malad West

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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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Front Office Receptionist (female)

Early World HR Consultants

Customer Relationship Receptionist Activities Computer Skills Front Desk Telephone Handling Good Communication Skills
Attending phone calls diverting calls to appropriate department, greetings guests, maintaining file sand maintain all records of phone calls.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Malad West Mumbai
Customer Care Good Communication Customer Relationship Sales Process
Linguistic Sales Executive & Customer Support****Company:** CALL2CONNECT Pvt Ltd**Location:** Malad (West), Mumbai **Job Type:** Full-Time Work from Office **Working Days:** Monday to Saturday **Timings:** 9:30 AM 6:30 PM **Experience:** Fresher to 1 year **Education:** Minimum 12th Pass **Role Overview**We are seeking dynamic and multilingual professionals to join our customer engagement team. As a Linguistic Sales Executive & Customer Support representative, you will be the voice of CALL2CONNECThandling inbound and outbound calls, resolving customer queries, and promoting services with empathy and clarity across diverse linguistic groups.**Must-Know Languages**Candidates **must be fluent in at least some of the following languages**:- Kannada - Tamil - Telugu - Malayalam - Gujarati - Punjabi - Hindi - Marathi - Bengali - English (basic proficiency preferred)**Key Responsibilities**- Handle customer queries via inbound and outbound calls - Promote company services and assist in product selection - Resolve complaints and ensure customer satisfaction - Maintain accurate records in CRM systems - Meet daily targets for calls and conversions - Coordinate with internal departments for issue resolution *Skills Required*- Excellent verbal communication in selected regional languages - Strong listening and problem-solving abilities - Basic computer knowledge (CRM familiarity is a plus) - Ability to multitask and manage time efficiently - Customer-centric attitude with persuasive skills *Salary & Benefits*- **Salary Range:** 15,000 20,000/month (based on experience and language proficiency) - **Incentives:** Performance-based bonuses - **Perks:** PF, training programs, career growth opportunities **Who Can Apply**- Freshers and experienced candidates - All genders welcome - Candidates passionate about customer service and multilingual communication
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Malad West Mumbai
Customer Relationship Customer Care Customer Support Customer Handling Chat Support Good Communication Skills Cold Calling Telephone Handling Customer Service
Handle incoming and outgoing calls with customers.Respond to WhatsApp / CRM chats and maintain proper communication.Share service details, offers, and resolve customer queries politely.Update customer information in CRM.Follow up with leads and assist in booking appointments.Coordinate with workshop team for smooth operations.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Internal Communication English Language
Job Title: Customer Service Executive International BPOLocation: Malad (Work from Office)Shifts: 24/7 Rotational ShiftsJob Description:We are hiring Customer Service Executives for an International BPO process based in Malad. The role involves handling customer queries, providing assistance, and ensuring excellent customer satisfaction over calls/emails/chat (as per process requirement).Key Responsibilities:Handle inbound/outbound customer queries efficiently.Provide accurate information and resolve issues promptly.Maintain professionalism and quality in communication.Ensure customer satisfaction and follow company guidelines.Requirements:Qualification: Minimum HSC (12th pass) and above.Excellent verbal and written communication skills in English.Willingness to work in 24/7 rotational shifts.Freshers & experienced candidates both can apply.Benefits:Attractive salary package with incentives.Career growth opportunities in an international environment.Training provided by the company.
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Customer Service Representative (Male)

Vibrantzz Management Services

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Outbound Calling Customer Service Customer Support Voice Process English Language Good Communication
Job Title:Healthcare Mediclaim Process Night Shift (International BPO)Job Location:[Location Mumbai]Pick-up and Drop Facility AvailableShift Timing:Night Shift (US Process)Fixed night shifts (Monday to Friday / Rotational weekly offs depending on company policy)Job Type:Full-time Voice Process (Inbound/Outbound as applicable)International BPO Healthcare DomainSalary:Up to 44,000 In-Hand per Month(Additional performance-based incentives may be applicable)Eligibility Criteria:Education: HSC (12th Pass) / Graduate Both Can ApplyExperience:Fresher or experience in healthcare/RCM/mediclaim process preferredPrior BPO experience (international voice) will be an added advantageCommunication:Excellent English communication skills (verbal and written) are mandatoryShould be comfortable speaking with international clientsRoles & Responsibilities:Handle calls related to mediclaim/insurance/healthcare servicesAssist patients/customers with queries regarding claims, billing, insurance coverage, approvals, denials, etc.Review and validate documents related to healthcare claimsMaintain accurate and up-to-date records in the systemEnsure adherence to quality standards and compliance guidelines (HIPAA, if applicable)Work collaboratively with teams to resolve escalations or claim issuesProvide exceptional customer service with a patient-centric approachKey Skills Required:Excellent English communication skillsStrong listening and problem-solving skillsKnowledge of US healthcare/insurance terms is a plusFamiliarity with claim processing, pre-authorizations, and denials handling is desirableBasic computer skills and familiarity with CRM systemsAdditional Benefits:Pick-up and Drop facility (night shift coverage)Attractive salary + performance incentivesExposure to international healthcare processesPaid training and learning opportunitiesTo Apply:Hussain HRCall :- 9137234426WhatsApp :- 7045288819
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Customer Relationship Direct Sales Marketing Communication Lead Generation Retail Sales Field Marketing
We have vacant of 5 Field Sales Executive Jobs in Malad East, Mumbai, Malad West, Mumbai, Bhiwandi Thane, Experience Required : 1 Year Educational Qualification : B.Com, Bachelor of Hotel Management Skill Customer Relationship, Direct Sales, Marketing Communication, Lead Generation, Retail Sales, Field Marketing etc.Bike compulssory ..
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Retail Sales Marketing Communication Channel Sales Agency Sales Management Skills Direct Sales Negotiation Skills Field Marketing Selling Skills Customer Relationship Lead Generation Field Sales
Responsibilities:1. Conducting field visits to promote and sell products/services to potential customers.2. Developing and maintaining relationships with clients and partners to drive sales growth.3. Collaborating with the sales team to develop strategies for achieving sales targets.4. Generating leads and converting them into sales opportunities.5. Representing the company at trade shows, events, and conferences to increase brand awareness.6. Gathering feedback from customers and providing insights to improve products/services.
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  • Fresher
  • 4.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Customer Support Inbound Outbound Sales Outbound Calling Customer Service Good Communication English Language Inbound Voice Process Inbound Process Voice Process
Opening for TeleSales ExecutiveMinimum 6 Months ExperienceLocation: Malad WestSalary: *up to 26k inhand & CTC up t0 30k+ incentivesFixed Shift Timing: 10 am to 7 pmSunday Fixed Week OffSalary Date: 1st of every Month
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  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Malad West Mumbai +1 Thane
Customer Management Customer Service Customer Support Customer Handling BPO Voice Customer Relationship Inbound
Job Title: Customer Service RepresentativeLocation: MALAD/THANEJob Type: Full-Time / UK and Australia ProcessQualification :- Graduation Experience:- 1 YearKey Responsibilities:Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.
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Customer Support Executive

Hirosity Consultants Private Limited

  • 1 - 2 yrs
  • Malad West Mumbai
Good Communication Skills Customer Support BPO Operations BPO Voice Customer Relationship Customer Care Customer Management Customer Handling Customer Service Outbound Calling International BPO Customer Communication Call Center Cold Calling
provide customer support, resolve customer queries
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Malad West Mumbai
English to Handle Customer Queries Customer Relationship International BPO
Company name concentrix salary starts from 15000 to 33k + incentives shifts: Us shifts as well as day we have drop facilities r available in night shifts
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Marketing Communication Agency Sales Direct Sales Field Sales Field Marketing b2c Marketing Negotiation Skills Retail Sales Strategic Communication
NEED FIELD EXECUTIVE FOR B2B AND B2C DIRECT SALE
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Malad West Mumbai
CRM Customer Relationship Customer Service Customer Support Customer Handling MS-excel
1. Act as a central point of contact between customers and the hardware support team, facilitating efficient communication and issue resolution.2. Create and manage issue tickets in the Hardware/Software support system, documenting customer-reported problems and assigning tasks to the Hardware/Software support team.3. Prioritize and schedule hardware/software support tasks based on the urgency and impact on customer satisfaction.4. Monitor the progress of assigned tasks and ensure timely resolution, keeping customers informed throughout the process.5. Collaborate with Hardware/Software support specialists to gather relevant information for issue resolution and provide detailed updates to customers.6. Escalate critical hardware/Software support issues to higher levels of technical support or management when necessary.7. Conduct post-resolution follow-ups with customers to ensure satisfaction and gather feedback for continuous improvement.
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Customer Relationship Convincing Power General Administration
Job profile Ticket booking Food place orderCustomer guidanceTiming rotation shiftMorning 8 to 5Evening 4 t o 2
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Looking For Sales Manger

Mumbai Aaxis Realty LLP

Customer Relationship Marketing Retail Sales Marketing Communication Convincing Power
Meet with prospects and clients interested in properties to offer them real estate deals.Communicate with clients to identify their requirements and choice of property.Oversee the preparation and approval of documents.Coordinate the closing of property deals to ensure vital documents are signed and payment received.Act as intermediaries liaising between property sellers and prospective buyers to facilitate property deals.Conduct the inspection of a property to ensure the terms and conditions of sales are met before closing sales deals.Sales operations using CRM systems.Ensure compliance with housing laws and policies when conducting property deals.Monitor the property market to identify individuals with interest in property to convince them and secure a brokering deal.Maintain contact with clients to have an opening to discuss future business prospects.Skills :PunctualityConfidenceNegotiation SkillsProfessional SkillsCommunication Skills with Gujarati languageStrong sales, negotiation and communication skillsSalary : upto Inr 15,000 To 25,000/-Education : GraduateExperience : Minimum 2 yrs of sales experience from real estate backgroundImportant - Preferably Gujarati Candidates should have a bike/ scooter.
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Customer Service Associate

witbloom training and placement

BPO Customer Handling Customer Care International Voice Inbound Voice Process Domestic BPO Problem Solving Customer Relationship International BPO Non Voice Process Chat Support S Sales
Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266
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Customer Service Executive (Full Time)

Mindsarray Technologies Pvt. Ltd

  • 0 - 6 yrs
  • Malad West Mumbai
Customer Relationship Customer Care Customer Service Customer Support
Job profile : Inbound/outbound customer serviceemail + chat processWork from officeshift timing : Day shift1 Rotational week offJob location : Malad west
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Customer Relationship Outbound Calling Inbound Customer Calling Inbound Voice Process Inbound Process Outbound Sales
We have have openings with Multinational BPOS & Reputed BanksCustomer Service, Email, Chat, Sales, Inbund & OutboundFreshers and Experienced can applySalary 15000 to 50000/-pm. + IncentivesLocation across mumbaiNeed fluent verbal english
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Looking For Customer Sales Representative

JOB24by7 Recruitment Consultancy Services

Voice Process BPO Call Center Customer Relationship Inbound Inbound Voice Process Outbound Process Sales Assistant Insurance Sales
CustomerSalesRepresentativesQualifications:MinHSCorGraduateShouldbeanimmediatejoinerShouldbebetweentheageof19to35*Timing*9 hrsRotationalShift9amto9pm(Window)RotationalWeekOffLocation: :-Malad& VirarRoles& ResponsibilitiesIdentifyingandreachingouttopotentialcustomersthroughoutboundcallsUnderstandtheuniqueneedsoftherequirementsofeachcustomerandprovidetailoredsolutions.Buildandmaintainastrongcustomerrelationshipwiththecustomerforbusinesssatisfaction.ExpectedCriteria:Candidatesshouldcarrymin1yr.ofexperienceifGraduateor3yrs.OfexperienceifHSCCandidatesshouldhaveanysalesorinsurancesalesexperience.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Malad West Mumbai
Customer Management Customer Support Customer Relationship
Job Description Tele Sales Executive (Insurance Sales)Company: Call 2 ConnectLocation: Malad West, Mumbai (Onsite Work from Office)Industry: Insurance / BFSIClient: HDFC LifePosition Details:Designation: Tele Sales ExecutiveJob Type: Full-time (Work from Office)Shift: Day ShiftWorking Days: Monday to SaturdayWeek Off: 1 Rotational Week OffInterview Mode: Face-to-FaceInterview Timing: 11:00 AM to 4:00 PMInterview Venue:5th Floor, Sanraj 4th Dimension,Raheja Mindspace, Rajan Pada,Malad West, Mumbai 400086.Eligibility Criteria:Education: Minimum 12th Pass / GraduateExperience: Minimum 6 months in Insurance Sales (Life / Health / General Insurance)Skills:Good communication in English & HindiStrong convincing and negotiation skillsGender: Open for Male & Female candidatesCompensation & Benefits:Salary: 25,000/- (fixed)Incentives: Attractive performance-based incentivesKey Responsibilities:Engage with potential customers over calls for HDFC Life insurance products.Understand customer needs and provide suitable insurance solutions.Convince customers and close sales while ensuring excellent customer service.Meet sales targets and contribute to team goals.
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Looking For Customer Service Representative Freshers

JOB24by7 Recruitment Consultancy Services

Call Coordinator Customer Relationship Executive Inbound Voice Process Inbound Process Inbound Outbound Calling Outbound Sales Outbound Voice Process
Roles & Responsibilities:- Answering incoming Emails, Chats & Calls from customer and addressing their queries or concern- Providing product information, troubleshooting assistance and guidance on services- Resolving customer issues promptly and escalating complex problems to the appropriate departmentExpected Criteria:- Candidate should carry min 6 months of experience into Emails & Chats Customer Service.Qualifications:- Min HSC or Graduate- Should be an immediate joiner- should be between the age of 19 to 35
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