Customer Representative Graduate Experience Jobs in Bangalore

We are looking for a Customer Service Representative to join our team in Jakkur, Bangalore. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- **Respond to Customer Inquiries:** You will answer questions and resolve issues from customers over the phone, email, or in-person, providing clear and helpful information.- **Maintain Customer Records:** You will ensure all customer interactions are accurately recorded in our systems, helping to keep track of cases and follow up as needed.- **Provide Product Information:** You will assist customers in understanding our products and services, guiding them toward making informed decisions.- **Resolve Complaints:** When customers have problems, you will listen to their concerns and work to find solutions quickly and effectively.- **Collaborate with Team Members:** You will work closely with other departments to offer seamless service, sharing feedback to help improve our processes.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in customer service, preferably in a full-time office setting. A graduate degree is required. Excellent communication skills, both written and verbal, are essential, along with strong problem-solving abilities. You should be able to work independently and in a team environment, managing your time efficiently. A positive attitude and a willingness to learn are also important to thrive in this role.

Looking for customer Support executive(Healthcare Process)Salary upto 4.5LPAHealthcare Process.Purely customer Support - No SalesRotational Shifts(With Night Shift Allowance)Free Meals during shift5 days works,2 Weekly offDoorstep pick and Drop Facility

Company Name - TechbridgeTitle: Customer Support Executive for UK shiftLanguages Preferred - English & Hindi only.Timings : 1:30 PM - 10:30 PM.Location - 79 11th Main road Malleshwaram. Bangalore 560 003Summary:To provide prompt, efficient, and friendly support to customers, ensuring their satisfaction and retention. Responsibilities:Answering Inquiries: Responding to customer inquiries via various channels (phone, email, chat, etc.). Troubleshooting: Identifying and resolving technical issues or problems customers encounter. Providing Solutions: Offering solutions and guidance to customers, ensuring they understand how to use products or services effectively. Product Knowledge: Maintaining a strong understanding of products and services offered by the company. Documentation: Maintaining accurate records of customer interactions and issues. Escalation: Knowing when and how to escalate complex issues to higher levels of support.Feedback: Collecting and reporting customer feedback to improve products and services. Order Processing: Handling order-related inquiries, cancellations, and returns. Skills Required: Minimum Graduates with 6 months to 1 year of experience in International Voice Process, either in Customer Support or SalesCommunication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customersMust be willing to take English Proficiency Test with minimum 75% passing marks. Only then offer letters will be rolled out.

We are looking for a senior level business development strategist to implement new salestechniques related to all industries in the North American market.Major Tasks Include:Forecast existing business and identify new business opportunities; building-up sales pipelineShould be very good in identifying and getting as many Sales Leads as possibleResearch, pursue, and develop new, long term business relationshipsProactively schedule calls with prospective clients via phone and email (including cold calling)Mandatory Requirement:Unmatched ability to establish credibility with senior-level executivesMust also have good negotiation skill and very good interpersonal skill4-10 years of work experience in IT Sales/SaaS/Ed-Tech, ideally with exposure to North AmericanMarketHunter profile to generate Customer-LeadsExperience with international BPO/Call Center/Voice process would be an added advantageNeeds to negotiate or renegotiate on the prices over a telephonic conversation or by dropping anemailMust be able to work in the NIGHT SHIFT (fixed, Monday to Friday working)Education: 12th STD/Graduation (any degree)Necessary Skills:Excellent team handling skills generating more revenueShould be totally focused on getting the targets acquiredPrior experience of working for the US MarketMode of work: WORK FROM OFFICEBenefits:Health insuranceFixed shiftOnly 5 days workingAge limit: 35 maximum, MALE candidates preferredSHIFT:US Shift/Night ShiftTiming: 7:00pm to 4:00am, Monday to FridayWeek Offs: Saturday and Sunday fixedSupplemental pay types:Commission payPerformance bonus

Meet with doctors and other referral sources to market Prosthetic/orthotic services and capabilities.Establish contacts and performing follow-ups with referrals/doctors on a regular basis.Achieve monthly targets.Understand existing marketing and sales report and then prepare weekly/monthly reports of sales and marketing leads.Conduct weekly marketing and sales meeting with the branch manager & involved staff members.Ensure timely execution of any project activities.Ensure financial sustainability of the company.Provide with marketing strategies which helps increase sales.Manage patient expenses and materials (Cost of Goods Sold) to meet or exceed budget guidelines.

Job Description - TECHNICAL SUPPORTShift timing: Complete Night Shift (5.30 PM & 10.30 PM)Skill: Excellent communication skills (Mandatory), Customer support, Storage (NAS, SAN),Virtualization (VMWare, Hyper-V),Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP NetworkingRequired Qualifications and Experience:Bachelor's Degree in IT, Computer Science, or other related fields1+ years of technical support experience in Storage and/or Virtualization, Backup, Linuxserver, Windows serverCreative problem solvingStrong aptitude for learning new technologiesGood verbal and written communication and interpersonal skills.Preferred Skills:Skilled in two of following technologiesStorage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / LinuxServer, Windows Server, TCP/IP NetworkingResponsibilities and Duties: You will provide in-depth technical support to customers, and field support staff,focused on diagnosing, troubleshooting, repairing, and debugging NetApp products.Support incidents can range from various hardware and/or software issues with NetAppstorage systems and solutions, to multi-system, multi-vendor, and multi-networkinteroperability issues. Essentially you - Provide Remote technical support to enterprise customer on NetApp Storage platformthrough Zoom/Call/Email/Chat Resolve ONTAP OS, NFS, CIFS, FC, iSCSI, Snapmirror, OnCommand and Networkingissues Reproduce issues by re-creating scenarios in a lab environment Collaborate with or escalate cases to other Technical Support Engineers and/orEscalation Engineers when the problem is too complex or falls out of your specific areaof expertise to quickly facilitate solutions for customers Create new knowledge base articles to share information and best practices for reuse Carefully cultivate your expertise by attending technical trainings, collaborating withother TSEs, completing lab tasksFor More details Contact : +91 9611984620

Position: Customer Support ExecutiveLocation: BangaloreWe are seeking a dedicated Customer Support Executive to join our team in Bangalore. As the main point of contact for student queries regarding our online baking courses, you'll play a crucial role in ensuring immediate issue resolution. Familiarity with the website's backend is essential to address and troubleshoot efficiently. If you have a passion for customer satisfaction, excellent communication skills, and the ability to grasp technical aspects, we'd love to hear from you.

We have vacant of 10 tele caller executive Jobs in Bengaluru, Karnataka,Customer Sales Representative, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Customer Sales Representative etc.

We are currently seeking enthusiastic individuals to join our team for a calling project centered around Australia. As a team member, your primary responsibility will be to engage with Australian clients via phone calls and effectively communicate the purpose and benefits of our services/products.Responsibilities:Make outbound calls to Australian clients based on provided leads or lists.Introduce our services/products and articulate their value proposition clearly and persuasively.Build rapport with potential clients and address any inquiries or concerns they may have.Provide accurate information and assist in resolving customer issues or complaints.Maintain detailed records of each call, including outcomes and next steps.Achieve daily/weekly targets for calls made and successful conversions.Collaborate with team members and share insights to enhance calling strategies.Requirements:Excellent verbal communication skills, with a neutral or Australian-accented English proficiency.Strong interpersonal skills to establish and maintain positive customer relationships.Ability to effectively convey product/service information and handle objections.Prior experience in telemarketing, sales, or customer service is preferred.Familiarity with Australian culture, business practices, and consumer preferences is advantageous.Goal-oriented mindset with a drive to meet and exceed targets.Good organizational skills to manage call records and follow-up activities.Availability to work during Australian business hours, adjusting for any time zone differences.Join our dynamic team and contribute to our success in effectively reaching out to the Australian market. If you are motivated, possess excellent communication skills, and thrive in a target-driven environment, we encourage you to apply.

We're hiring Customer Service Representatives in Bangalore. Responsibilities include providing exceptional service, resolving customer inquiries, and ensuring satisfaction. Requirements include fluency in English and Hindi, graduation preferred, and a minimum of 6 months of prior customer service or related experience. Responsibilities involve handling customer inquiries through various channels, providing accurate information, resolving complaints, maintaining professionalism, documenting interactions, and collaborating with the team. If you have excellent communication skills, a customer-centric approach, and meet the requirements, apply now for this position.

Greetings from Joulestowatts!!!We are hiring for International voice process for TOP MNC company@ Vikhroli, Mumbai.Interview rounds CX Screening >> Versant (58 & above) >> CD >> OpsLocation - Return to office (work from office mandatory) therefore Mumbai/Bangalore based candidates ONLY.Shift time - UK Shifts & Working days - Rotational work week (Should be flexible to work for 6 day a week as per business requirement)Fully vaccinatedEducation - Graduates & Undergraduates ( with International Voice Exp ) Flexible to switch activities and roles internally within process and within the deal/project.Job description: International Voice ProcessResponsibilities:Should solve routine problems, largely through precedent and referral to general guidelines.Should interactions are within Candidate team and direct supervisorWill be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate workNeed to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholdersRequired to help in the overall team's workload by managing Candidate deliverables and help the teamWill be an individual contributor as a part of a team, with a predetermined focused scope of workCheck List1.Should be flexible to work in rotational & night shifts2.Both ways(Pick and drop) free cab facilities will be provided. 3.Willing to Work from the office and C2H roles.4.Candidate Should have all The Educational Documents ( 10th marks sheet , 12th marks sheet ,Graduation all Semester Marks Cards along With Board Certificate , 5.Should have Pan Card And Aadhar Card( Must be matching with educational documents)

Answering questions about a company's products or services.Processing orders and transactions.Resolving issues and troubleshooting technical problems.Delivering information about a company's offerings.Providing proactive customer outreach.Handling customer complaints.Collecting and analyzing customer feedback.

DATASTRAW BRAND SUPPORT CHAMPION JOB DESCRIPTIONAbout the jobAs a Brand Support Champion (BSC), you will be responsible for understanding, handling, and coordinating the entire customer support journey for our clients and delivering an exceptional experience.You must have impeccable reading and writing skills and communication (English) skills.The ideal candidate is empathetic and understands how to resolve customer queries in a prompt and efficient manner. The candidate must also be well-versed or willing to learn and use various tools. You will have opportunities to grow into other roles as the company continues to evolve.This role is specifically for women support agents for the Beauty and Wellness sector. You must be willing to spend time learning about the products and their features.ResponsibilitiesThe candidate should be a dedicated and smart worker with multi-tasking abilities and oriented towards customer satisfaction. The candidate should be willing to work in a 24*7 kind of work environment and should be flexible with shifts.Responsible to support day-to-day queries via voice calls and chats.Excellent call and email etiquette; excellent verbal, written, and interpersonal skills.Effective problem-solving skills, including decision-making, time management, and immediate prioritization of tasks.Assists customers with product selection, answer questions empathetically and suggests various product options that are available.Knows how to respond to negative comments/ queries.QualificationsAt least 1 year of support experience (Preferred)Excellent communication skillsFluent in English & Hindi (Other languages known would be an added bonus) Cool Stuff You'll GetThe opportunity to work with a talented team on a powerful mission to help businesses grow and scaleWork from homeFlex work scheduleJob Type: Full-time

Manage large amounts of incoming and making outgoing calls. Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand Identify and assess customers .Should know: English, Hindi fluently Day shift job

Handling inbound or outbound calls and emails candidate must have international support experience

Chat agents communicate with customers through calls to answer questions, solve problems and troubleshoot. Since they function on the front line of customer service, its important that chat agents be comfortable communicating directly with customers. Chat agents can work remotely or in a standard office environment, and are generally required to have customer service experience. Duties and Responsibilities:. Receive and Promptly Respond to Customer Queries. Learn About New Services. Develop Customer Service Solutions. Identify Possible Website ErrorsSkills and Qualifications:. Graduate. Good communications skills & etiquette is preferred. Should have good experience in customer service. Problem-solving skillsTools:. Live chat software (such as Zendesk Chat, Kayako, Front, or Nextiva). Email software and services (such as Outlook, MailChimp, or Gmail)

We are looking for 10 Customer Representative Posts in Hebbal Kempapura Bangalore with Good Communication & with good command over MS-office. Required Educational Qualification is : Any Bachelor Degree

Upselling, Cold calling, Cross calling, Voice Process.

Sales and marketing executive good knowledge of sales, marketing experience, medical representative hard worker

Identifying and assessing a customers needs to ensure they are satisfied.Speaking with customers via email, live chat, on the phone,Keeping detailed records of customer interactions and being in charge of customer account details.Following your companys communication procedures and policies.Utilizing technology to handle a high volume of calls.Eligibility criteria:- Must be a graduate from a recognized university.- Minimum 6 months to 1+ years of Customer service experience.- Fluent in English & Hindi Communication (mandatory). - Willing to work from the office.- Must be comfortable with rotational shifts and a week off.Package - As per current industry standards + Performance based incentives + Other allowances.

Identifies business opportunities by identifying prospects. Sells products by establishing contact and developing relationships with prospects,recommending solutions. Outbound calling on data collected through lead generation activities / secondary data sources. Daily follow-ups on older leads and work on new leads. Maintains quality service by establishing and enforcing organization standards. Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization.

Role and Responsibility Customer Service Executive? Inbound calling for customer service.? Identify and assess customers needs to achieve satisfaction.? Build sustainable relationships and trust with customer accounts through open and interactivecommunication.? Provide accurate, valid and complete information by using the right methods/tools.? Handle customer complaints, provide appropriate solutions and alternatives within the time limits;follow up to ensure resolution.? Keep records of customer interactions, process customer accounts.? Follow communication procedures, guidelines and policies.? Take the extra mile to engage customers.Sales ExecutiveRole and Responsibility Sales Executive? Identifies business opportunities by identifying prospects.? Sells products by establishing contact and developing relationships with prospects,recommending solutions.? Outbound calling on data collected through lead generation activities / secondary data sources.? Daily follow-ups on older leads and work on new leads.? Maintains quality service by establishing and enforcing organization standards.? Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization.