Customer Communication Job Vacancies in Bangalore

Job OverviewAn Air Hostess, also known as Cabin Crew or Flight Attendant, is responsible for ensuring the safety, comfort, and well-being of passengers during flights while delivering high-quality customer service and representing the airlines brand.Roles & ResponsibilitiesGreet passengers warmly and assist with boarding and seatingPerform pre-flight cabin and safety equipment checksExplain and demonstrate aircraft safety proceduresEnsure passengers follow aviation safety regulationsServe meals, beverages, and in-flight amenitiesAttend to special passenger needs (children, elderly, medical cases)Handle passenger concerns, complaints, and emergencies calmlyProvide first aid and emergency assistance when requiredMaintain cleanliness and order in the cabinCoordinate with cockpit crew and fellow cabin staffEnsure safe landing procedures and assist with disembarkationEligibility & RequirementsMinimum qualification: 10+2 (any stream)Age limit: Usually 1827 years (varies by airline)Minimum height & arm reach as per airline standardsGood eyesight (correctable vision accepted by most airlines)Fluent in English & Hindi (additional languages preferred)Well-groomed with a pleasant personalityKey Skills RequiredExcellent communication and interpersonal skillsStrong customer service and problem-solving abilitiesAbility to remain calm under pressureTeamwork and adaptabilityProfessional grooming and etiquetteWork ConditionsRotational shifts including nights, weekends, and holidaysDomestic and international travelPhysically demanding but rewarding work environment

Job DescriptionPerson is responsible for all sales related activity, who will co-ordinate with all people involved in sales operations. The job details as below 1. Person should identify the potential leads and analyse the same before assigning to sales team. 2. Regular monitoring of all online sales tools like Indiamart, trade India, Just dial , Google etc 3). Regular review with sales team and Director sales about each potential lead till time they are moved to sales or loss sale 4). Proposal writing - content collection, pricing work out, preparing presentations and getting approvals before sharing with customers. 5) Quotation preparation and sharing with sales team & customers , followups. 6). Sales reports preparation. Reporting to management. Job Summary: As a Sales Coordinator in our Event Tents & Tensile Manufacturing and Sales company, you will be responsible for providing administrative and operational support to the sales team. Your primary goal is to ensure smooth and efficient sales operations, facilitate communication, and enhance customer satisfaction. Key Responsibilities: Sales Support: Assist the sales team in preparing quotes, proposals, and sales presentations. Coordinate with production and logistics teams to ensure timely delivery of orders. Maintain accurate records of sales transactions and customer interactions. 1. Person should identify the potential leads and analyse the same before assigning to sales team. 2. Regular monitoring of all online sales tools like Indiamart, trade India, Just dial , Google etc 3). Regular review with sales team and Director sales about each potential lead till time they are moved to sales or loss sale 4). Proposal writing - content collection, pricing work out, preparing presentations and getting approvals before sharing with customers. 5) Quotation preparation and sharing with sales team & customers , followups. 6). Sales reports preparation. Reporting to management.Customer Communication: Act as a point of contact between customers and the sales team, addressing inquiries and resolving issues. Follow up with customers to gather feedback and ensure their satisfaction. Order Processing: Process customer orders and ensure accuracy in product selection, pricing, and delivery details. Monitor order fulfillment and resolve any issues that may arise. Inventory Management: Keep track of inventory levels and coordinate with the production team to ensure products are in stock. Assist in managing inventory turnover and minimising stockouts. Documentation and Reporting: Maintain sales records, customer profiles, and other relevant documents. Generate reports on sales performance, order status, and inventory levels as required. Sales Team Support: Provide administrative support to the sales team, including scheduling meetings, preparing materials, and managing travel arrangements. Assist in lead generation and prospecting activities. Market Research: Stay updated on industry trends and competitor activities. Provide insights and recommendations based on market research. Qualifications: Bachelor's degree in business, marketing, or a related field. Proven experience in sales coordination or a similar role. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and CRM software. Knowledge of the tent manufacturing industry and products is a plus. Customer-centric mindset with a focus on providing exceptional service. Attributes: Detail-oriented and organized. Ability to work independently and in a team. Problem-solving skills and a proactive attitude. Adaptability to a fast-paced and dynamic sales environment. Strong work ethic and a commitment to meeting deadlines. Career Progression: With experience and proven performance, you (Sales Coordinator) can advance to roles such as Sales Supervisor, Sales Manager, or other leadership positions within the sales and marketing department of the company. Additional training and certification in sales and management can also contribute to career growth. Experience: Preferably female candidate

Job Title-Retail Sales AssistantLocation - BangaloreExperience - 0-3 years of retail experience (eyewear or jewellery preferred).Roles & Responsibilities:Drive kiosk sales and assist customers with product discovery and basic styling.Create a friendly, premium in-store experience.Meet monthly sales targets and maintain high conversion.Share customer and competitor insights with the team.Maintain kiosk hygiene and display standards.Record sales correctly and coordinate with the central team.Qualification & Skills :Strong communication and customer-handling skills.Good sense of fashion, styling and premium presentation.Presentable, stylish and well-groomed at all times.Comfortable using CRM tools and basic sales reports.Smart, dynamic and eager for fast career growth.Should be able to join immediately or within 30 days

As a Flight Attendant based in Bangalore, you will play a crucial role in ensuring the safety and comfort of passengers during their journeys. This full-time position is open to candidates with 0 to 6 years of experience and requires a minimum educational qualification of 12th pass. **Key Responsibilities:**- **Ensure Passenger Safety:** You will be responsible for briefing passengers on safety procedures and ensuring compliance with safety regulations throughout the flight.- **Assist Passengers:** Help passengers with boarding and disembarking, and address any queries they may have to ensure a positive flying experience.- **Serve Meals and Beverages:** You will provide food and drink services, ensuring that passengers are comfortable and their needs are met during the flight.- **Manage Emergencies:** In case of an emergency, you will take charge and execute safety protocols effectively, keeping passengers calm and informed.- **Maintain Cleanliness:** You will ensure the cabin and all service areas are clean and organized, creating a pleasant environment for passengers.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with passengers and crew effectively.- A friendly and approachable personality will help in creating a welcoming atmosphere on board.- The ability to work in a team is vital, as you will collaborate closely with fellow crew members.- Basic problem-solving skills will be important for addressing passenger concerns and emergencies.- Flexibility in working hours is required, as flights may operate at different times and on weekends.

Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.