Customer Representative

ExcelR Solutions
  • icon job experience 1 - 3 Years
  • icon job opening 1 Openings
  • icon salary Not Disclosed
  • Face-to-Face interview Face-to-Face interview
  • icon job location Bangalore
Key Skills

Microsoft Excel Good English Communication Customer Representative Customer Relationship Client Relationship Customer Support Customer Care Customer Service

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Job Description

Chat agents communicate with customers through calls to answer questions, solve problems and troubleshoot. Since they function on the front line of customer service, it’s important that chat agents be comfortable communicating directly with customers. Chat agents can work remotely or in a standard office environment, and are generally required to have customer service experience.

Duties and Responsibilities:

. Receive and Promptly Respond to Customer Queries

. Learn About New Services

. Develop Customer Service Solutions

. Identify Possible Website Errors

Skills and Qualifications:

. Graduate

. Good communications skills & etiquette is preferred

. Should have good experience in customer service

. Problem-solving skills

Tools:

. Live chat software (such as Zendesk Chat, Kayako, Front, or Nextiva)

. Email software and services (such as Outlook, MailChimp, or Gmail)

  • Experience

    1 - 3 Years

  • No. of Openings

    1

  • Education

    Graduate

  • Role

    Customer Representative

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

Get your Application Noticed

About ExcelR Solutions

We are pleased to inform you that we are providing Internship for Digital Marketing, interested candidates can visit our office at the below address with updated resume.
Our Internship program is designed for those who are looking for real-time experience. We provide real-time work exposure with real time scenarios in different projects.


Real-time projects for interns -
This is going to be an intensive Real-time internship program which can help Candidates to gain Knowledge and experience in Digital Marketing. This will Boost Salary levels of Candidates after the completion of the programme. Remove your freshers Tag by participating & attaining experience letter with ExcelR.

Eligible candidates:
Any Graduate (B.com, BSc, BE, B.tech, MCA etc)
Good communication skills

Experience: Not Required,
Job Type: Internship
Intern Duration: 3 months
Language: English
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