Customer Care Fresher Jobs in West Bengal

We are looking for a dedicated Customer Care Executive to join our team and provide excellent support to our customers. This role is ideal for freshers who have completed their 12th grade and are eager to contribute in a full-time work-from-home position.Key Responsibilities:- **Customer Interaction**: Engage with customers through calls, emails, and chat to address inquiries and resolve issues promptly and professionally.- **Problem Solving**: Identify and understand customer concerns, providing appropriate solutions, and ensuring customer satisfaction with each interaction.- **Record Keeping**: Maintain accurate records of customer interactions and transactions in our system to track issues and progress.- **Feedback Collection**: Gather feedback from customers about their experience and report it to the relevant teams to help improve our services.- **Collaboration**: Work closely with other team members to share insights and ideas for enhancing customer care and achieving team goals.Required Skills and Expectations:We expect candidates to have strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and a willing approach to learning are essential. Candidates must be detail-oriented and able to multitask while maintaining accuracy. Basic computer literacy is necessary for using customer support software, and a reliable internet connection is required to work from home. If you are enthusiastic about helping people and possess the desire to make a difference, we encourage you to apply.

We are looking for a dedicated Customer Care Executive to join our team. This is a full-time position that will allow you to work from home, making it ideal for freshers who have completed their 12th grade education. Female candidates are encouraged to apply.**Key Responsibilities:**- Responding to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, answering their questions and providing information about our products and services.- Resolving Customer Issues: You will assist customers in resolving complaints or problems related to their orders, ensuring a positive experience for each customer.- Maintaining Customer Records: You will keep accurate and detailed records of customer interactions, noting any issues or feedback to help improve our services.- Providing Product Knowledge: You will stay informed about our products and services so you can give customers the most accurate information and support.- Collaborating with Team Members: You will work with other team members to share information and solve complex issues to enhance customer satisfaction.**Required Skills and Expectations:**Candidates should have excellent communication skills in English, both spoken and written. A pleasant and friendly demeanor is essential for interacting with customers. You should be patient and able to work under pressure, as well as demonstrate problem-solving abilities. Basic computer skills and familiarity with customer service software are also important. Being a team player and being adaptable to changing situations will help you succeed in this role.

Job Description:We are Hiring Customer Service RepresentativeJob Type: Full-time (100% Field Job)Plus - Pf & EsiPlus: Attractive Performance Incentive + BonusPlus : Accomodation Will Be ProvidedKey Responsibilities:Field Visits to Identify Prospective Borrowers & Self-help Groups (shgs).Handling the Loan Lifecycle (kyc, Documentation, and Disbursement).Ensuring Timely Collection of Loan Installments.Building Strong Community Relationships.Location - have to Relocate Within 50-100km from Home LocationExperience: Freshers Welcome! (prior Field Sales/banking Experience is a Plus).Mandatory: Must Own a Two-wheeler with a Valid Driving License

Scope of Business: ADVERTEX TECHNOLOGIES PRIVATE LIMITED is established as a Private Limited Company operating in the Micro enterprise tier. Positioned within the Services sector, the company focuses on office administrative, office support, and other business support activities, explicitly specializing in the activities of customer data security and call support services.We're Hiring: Customer Service Representative (Outbound - US Process)Location: saltlake, Kolkata (Work From Office Only)Contact- 7003126224Shift Time: 7.30 PM - 4 AM (Fixed Timing)Work Days: Monday to Saturday (6 Days a Week)Freshers Welcome!About Us - ADVERTEX TECHNOLOGIES PRIVATE LIMITED we're all about delivering smart, scalable IT & BPO solutions for businesses across the globe.From lead generation to back office support, we keep things moving and clients happy. Our growing team is now on the lookout for energetic, talkative, and driven individuals to join our outbound US process.What You'll Be DoingMake outbound calls to US-based customers (night shifts)Share information about our services and offersGenerate leads, follow up, and keep conversations engagingMaintain accurate call records and customer infoBe the voice that makes a difference - helpful, polite, and professionalWhat We're Looking ForGreat communication skills (English fluency is a big plus!)Confidence on calls and a positive attitudeAbility to handle rejections without losing your coolBasic computer skillsFreshers encouraged to apply - training will be providedExperienced candidates must have valid document proof (ID, experience letter, etc.)Why Join Us?Fixed shift: 7.30 PM - 4 AM (US timing)Sundays OFFFriendly team, supportive work cultureLearn the ropes of the BPO industry and grow your careerAttractive salary + incentives for performanceBOTH Male & FemaleContact-7003126224

Back office Executive responsible for insurance policy product know and sales for organizational goals.

Key Responsibilities:Greet and welcome guests in a warm and professional mannerHandle check-ins, check-outs, and room allocationsManage guest queries, requests, and complaints efficientlyMaintain accurate guest records and billing detailsCoordinate with housekeeping and other departments for smooth operationsHandle telephone calls, emails, and front desk communicationsEnsure adherence to hotel policies and service standards

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front OfficeInterview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)

As an Airport Ground Staff member in Kolkata, you will be an essential part of the airport operations team. This full-time position is suitable for candidates with little to no experience. **Key Responsibilities:**- **Passenger Assistance:** Provide help to passengers at various stages, such as checking in and boarding. You will guide them through the processes and ensure their journey begins smoothly.- **Baggage Handling:** Manage the loading and unloading of luggage. This includes ensuring that bags are transported safely to and from the aircraft without damage.- **Check-in Operations:** Facilitate the check-in process for passengers by operating check-in kiosks and ensuring all necessary documentation is completed correctly.- **Customer Service:** Handle inquiries and resolve issues related to flights, lost luggage, or delays. Good communication with passengers will help enhance their travel experience.- **Safety and Security Checks:** Conduct safety checks on boarding passes and identity verification. You will play a vital role in maintaining a secure environment in the airport.**Required Skills and Expectations:**- Strong communication skills are essential to interact effectively with passengers and colleagues.- A friendly and approachable demeanor will help create a positive atmosphere for travelers.- Basic computer skills are needed to operate check-in systems and access information.- The ability to work in a fast-paced environment is crucial, as airport operations can be busy and dynamic.- A team-oriented mindset is important to collaborate effectively with other staff members for smooth operations. Candidates should demonstrate a willingness to learn and adapt to airport procedures and safety regulations.

We are seeking a Front Office Executive to be the first point of contact for our organization at our Kolkata office. This role is ideal for freshers who have completed their 12th grade and are excited to start their career in a professional environment.**Key Responsibilities:**- **Greeting Visitors:** Welcome clients and visitors warmly, ensuring they feel comfortable and attended to upon arrival at the office.- **Managing Phone Calls:** Answer incoming calls professionally, directing them to the appropriate departments or staff members efficiently.- **Handling Inquiries:** Respond to general inquiries in person or over the phone, providing helpful information about the companys services and policies.- **Scheduling Appointments:** Assist in managing appointments and meetings, coordinating schedules between clients and staff to ensure smooth operations.- **Maintaining Office Records:** Keep accurate records of visitor logs and office supplies, ensuring that the front office is organized and well-maintained.- **Supporting Administrative Tasks:** Assist with various administrative duties as needed, contributing to the overall efficiency of the office.The ideal candidate should possess good communication skills and a friendly demeanor. A professional appearance and behavior are essential for creating a positive first impression for visitors. Basic computer skills are also necessary for managing office tasks efficiently. A proactive attitude and the ability to work well under pressure will contribute to your success in this role. This position requires a full-time commitment and is based in the office, allowing you to engage directly with clients and colleagues alike.

Herbal products safely deliver to customers.Collect Cash on Delivery (COD) payments.Maintain polite and professional behavior with customers.Report daily deliveries to the supervisor.Follow delivery schedules and company guidelines.

Hiring Alert GNM Staff Nurse Hooghly (Hindmotor) Were hiring GNM Staff Nurses for a reputed hospital in Hooghly (Hindmotor). Position: GNM Staff Nurse Qualification: GNM Nursing Experience: Freshers to 1 Year Eligibility: Both Male & Female Candidates Can Apply Candidates registered with any recognized Nursing Council/Board in India are welcome. Salary: 10,000-12,000/month Benefits: Free Hostel & Food Interview: Wednesday (Walk-in)Interested candidate mail your cv Take the next step in your nursing career with a leading healthcare organization in Hooghly (Hindmotor). Shortlisted candidates will be contacted by the HR team.

URGENT HIRING GROUND STAFF KOLKATA AIRPORT Position: Ground Staff Location: Kolkata Airport Qualification: Graduation Must Salary: 16,000 - 20,000 per month Eligibility: Graduation is mandatory Passport is mandatory No visible tattoos Good communication and interpersonal skills Customer service-oriented attitude Willing to work in rotational shifts.INTERESTED CANDIDATES SHARE YOUR RESUME AT - snehasis.joomvista98@gmail.com Work with some of the most prestigious companies in the aviation industry.

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

We are Looking for a Customer Support Officer to Join Our Team in Kolkata. this is a Full-time Position. as a Customer Care Manager, You Will Play a Vital Role in Ensuring Our Customers Receive Excellent Service. Freshers are Welcomed to Apply for this Position.**key Responsibilities:**- **manage Customer Interactions:** Handle Customer Inquiries and Complaints Through Various Communication Channels to Ensure Their Issues are Addressed Effectively.- **lead the Customer Care Team:** Supervise and Guide Team Members to Maintain High-quality Service Standards and Assist Them in Resolving Complex Customer Issues.- **monitor Performance Metrics:** Keep Track of Customer Service Metrics such as Response Times and Customer Satisfaction to Identify Areas for Improvement.- **coordinate Training Sessions:** Organize Training for Team Members On Customer Service Skills and Product Knowledge to Enhance Their Capabilities.- **develop Customer Service Policies:** Help Create and Implement Policies that Improve Customer Service Processes and Ensure Consistency Across the Team.**required Skills and Expectations:**- Strong Communication Skills: Ability to Communicate Clearly and Confidently, Both Verbally and in Writing.- Problem-solving Abilities: Capable of Identifying Issues and Thinking Critically to Find Effective Solutions Quickly.- Team Leadership: Possess Skills to Motivate and Manage a Team While Fostering a Positive Work Environment.- Adaptability: Be Open to Learning and Adjusting to New Processes and Technologies to Enhance Customer Service.- Basic Computer Skills: Familiarity with Computers and Software Used in Customer Service Will Be Beneficial.This Role is Perfect for Those Who are Enthusiastic About Helping Customers and are Looking to Start Their Careers in Customer Care.

As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include the following:- **Passenger Check-in Assistance**: Help passengers with the check-in process, ensuring all necessary travel documents are verified and bags are tagged properly.- **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that it is delivered to the right aircraft and handled according to safety protocols.- **Customer Service**: Address passenger inquiries and assist with any concerns, providing information about flight schedules, gate changes, and other essential details.- **Boarding Coordination**: Oversee the boarding process by scanning boarding passes and ensuring that passengers board their flights in an orderly manner.- **Safety Checks**: Conduct necessary safety inspections and ensure compliance with airport regulations and procedures at all times.To excel in this role, you should possess the following skills and qualities:- **Communication Skills**: You must be able to communicate clearly and effectively with passengers and team members, providing assistance and instructions as needed.- **Attention to Detail**: A keen eye for detail is important to ensure that all processes are carried out accurately, especially with handling luggage and travel documents.- **Ability to Work in a Team**: Collaborating with your colleagues is essential for maintaining efficient airport operations.- **Adaptability**: The airport environment can be fast-paced and unpredictable, so being adaptable to changing situations is crucial.- **Customer-Centric Approach**: A strong focus on customer service will help you provide a positive experience for travelers.

URGENT HIRING ALERT KOLKATA AIRPORT GROUND STAFF Position: Ground StaffEligibility: Both Male & Female Candidates Can Apply Qualification: Graduation Age Limit: 18-25 Years Salary & Benefits:* Salary: 20,000+ per month* PF & ESI Benefits Interview Mode: Walk-in Interview Interview Starts: Monday, 7th July Requirements:* Valid Passport is Mandatory* No Visible TattoosPlease share your resume on this mail id - snehasis.joomvista98@gmail.com Grow Your Career in the Aviation Industry!Dont miss this opportunity to begin your career as a Kolkata Airport Ground Staff. Attend the walk-in interview and take the first step toward a rewarding future.Shortlisted candidates will be contacted by the HR team for the next steps.

We are looking for an energetic Airline Customer Service Executive to join our team in Kolkata. In this role, you will be the first point of contact for our passengers, ensuring they have a pleasant and stress-free travel experience. **Key Responsibilities:**- **Assist Passengers:** Help customers with their inquiries about flights, schedules, and bookings over the phone and in-person. This ensures they receive the information they need quickly and accurately.- **Check-in Support:** Manage the check-in process for passengers, including issuing boarding passes and tagging luggage, to ensure a smooth boarding experience.- **Handle Complaints:** Address and resolve customer complaints or issues professionally, providing effective solutions to enhance passenger satisfaction.- **Promote Services:** Inform customers about additional services and products we offer, encouraging them to make bookings for special amenities or upgrades.- **Maintain Records:** Ensure accurate documentation of customer interactions and transactions to facilitate seamless future communications.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and be open to working full-time from the office. While prior experience is not required, a passion for customer service is essential. Strong communication skills, both verbal and written, are necessary to interact positively with passengers. Additionally, candidates must be able to work in a fast-paced environment, remain calm under pressure, and display strong problem-solving abilities. Flexibility to work varying shifts, including weekends and holidays, is also expected.

As an Airline Customer Service Representative based in Kolkata, you will be the first point of contact for our passengers, helping them with their travel needs. This is a full-time position that requires you to be present in the office.**Key Responsibilities:**- **Assist Passengers:** Provide help to travelers with booking, changing, or canceling their flights, ensuring they have all the necessary information for their journey.- **Handle Inquiries:** Respond to questions about flight schedules, ticket prices, and policies, ensuring that passengers receive accurate and helpful information.- **Resolve Issues:** Address any concerns or complaints from customers effectively, aiming to find quick and satisfactory solutions to enhance their travel experience.- **Manage Check-ins:** Facilitate the check-in process for passengers, guiding them through procedures and ensuring their baggage is handled properly.- **Support Team:** Work closely with other team members to maintain an efficient service flow and help create a positive team environment.**Required Skills and Expectations:**- Strong communication skills are essential to interact with passengers clearly and professionally.- A customer-focused attitude is crucial, as the role requires understanding and addressing customer needs.- Basic computer skills are necessary to manage bookings and access information efficiently.- A positive and friendly demeanor will help create a welcoming atmosphere for travelers.- Being able to work in a fast-paced environment and handle multiple tasks is important for success in this role. This position is suitable for candidates with zero to one year of experience who have completed at least the 10th grade.

Telecalling profile. No target. Verification on call. No sales.

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front Office

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front Office

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front OfficeInterview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)

Here is a sample Airport Air Traffic Controller job description for a position with a salary range of $275,000-$850,000 per year.Job Title: Airport Air Traffic ControllerSalary: $275,000 - $850,000 per year (depending on experience, qualifications, location, and employer)Job DescriptionAn Airport Air Traffic Controller is responsible for ensuring the safe, orderly, and efficient movement of aircraft on the ground and in the air. They communicate with pilots, monitor radar systems, coordinate takeoffs and landings, and maintain safe distances between aircraft.Key ResponsibilitiesDirect aircraft during takeoff, landing, and taxiing.Monitor aircraft using radar and other surveillance systems.Communicate with pilots using aviation radio frequencies.Coordinate with nearby control towers and regional control centers.Provide weather, runway, and traffic information to pilots.Manage emergency situations and aircraft diversions.Maintain accurate flight records and operational logs.Ensure compliance with aviation safety regulations and procedures.RequirementsHigh school diploma or bachelor's degree (requirements vary by country).Completion of an approved Air Traffic Control training program.Air Traffic Controller certification or license.Excellent communication and decision-making skills.Strong concentration and ability to work under pressure.Ability to work rotating shifts, including nights, weekends, and holidays.SkillsAir traffic managementRadar operationAviation communicationCritical thinkingProblem-solvingMultitaskingTeamworkAttention to detailBenefitsCompetitive salaryHealth and dental insuranceRetirement and pension plansPaid vacation and holidaysOngoing professional trainingCareer advancement opportunitiesNote: A salary of $275,000-$850,000 per year is exceptionally high for this profession and is uncommon. Compensation at that level would typically be limited to a small number of highly specialized, senior, executive, or contract roles rather than standard air traffic controller positions.