Customer Care Job Vacancies in Uttar Pradesh

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- **Responding to Customer Inquiries:** Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- **Providing Product Information:** Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- **Troubleshooting Issues:** Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- **Maintaining Customer Records:** Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- **Following Up with Customers:** Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- **Excellent Communication Skills:** You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- **Problem-Solving Abilities:** A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- **Customer-Oriented Mindset:** Being focused on customer needs and striving to enhance their experience is crucial for this position.- **Basic Computer Proficiency:** Familiarity with common software applications is required to handle customer interactions efficiently.- **Adaptability:** As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.

We are looking for a Customer Service Associate to join our team in Noida. This is a full-time position that requires you to work from our office. You will play a crucial role in helping our customers and ensuring their satisfaction.**Key Responsibilities:**- **Assist Customers:** Provide friendly and effective support to customers over the phone, email, and chat for any inquiries they may have.- **Problem Solving:** Identify customer issues and work towards providing quick and effective solutions to enhance customer experience.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system to help track issues and their resolutions.- **Follow Up:** Contact customers to ensure issues were resolved to their satisfaction and provide further assistance if needed.- **Collaborate with Team:** Work closely with other team members to share insights and improve customer service processes.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal and written communication is essential for assisting customers and relaying information accurately.- **Customer Focus:** A strong desire to help customers and resolve their issues in a timely manner is important.- **Problem-Solving Skills:** Ability to think critically and find solutions to customer problems is crucial.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive team environment.- **Adaptability:** Being open to feedback and adjusting methods to improve customer service and efficiency in handling inquiries.No prior experience is required, making this an excellent opportunity for recent graduates or those looking to start a career in customer service.

Job Responsibilities:Handle customer calls and inquiriesPrepare and send quotationsFollow up with customersCoordinate with Sales and Accounts teamsMaintain customer records and provide excellent customer support

We are looking for a dedicated Crew Member to join our team in Hazratganj. As a Crew Member, you will play a key role in providing excellent service to our customers and ensuring a friendly atmosphere in our establishment.**Key Responsibilities:**- **Customer Service:** Greet and assist customers as they enter, ensuring a welcoming environment and addressing their needs promptly.- **Order Taking:** Accurately take and process customer orders, ensuring they are recorded correctly and efficiently.- **Food Preparation:** Assist in preparing food items according to our standards, maintaining quality and hygiene throughout the process.- **Cleaning and Maintenance:** Keep work areas clean and organized by regularly cleaning surfaces and equipment, ensuring a safe environment for staff and customers.- **Team Collaboration:** Work closely with fellow team members to support daily operations, fostering a positive team spirit and effective communication.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with customers and team members positively.- A friendly and approachable attitude is important, as you will be the face of our service to clients.- Attention to detail is crucial, especially in order accuracy and food preparation.- Ability to work in a fast-paced environment while maintaining a calm demeanor is expected, ensuring smooth service during busy periods.- Being a team player is vital, as collaboration with others will be a significant part of your job. This is an excellent opportunity for freshers looking to gain experience in a part-time role. If you are eager to learn and passionate about customer service, we encourage you to apply.

We are hiring Delivery Associates for Flipkart. The role involves delivering customer orders safely and on time, updating delivery status through the mobile app, and providing excellent customer service. Candidates must have a bike, a valid driving license, and an Android smartphone. Freshers and experienced candidates are welcome to apply.

SHOWROOM SALES

We are looking for an enthusiastic and skilled Telecaller to join our team in Lucknow. The ideal candidate will have strong communication skills and experience in calling, helping us connect with clients across various regions.Key Responsibilities:1. **Client Engagement**: Initiate and maintain conversations with potential clients through phone calls, offering information about our products and services while understanding their needs.2. **Lead Generation**: Identify and qualify potential leads by researching and contacting prospects, ensuring an effective pipeline for our sales team.3. **Follow-Up**: Regularly follow up with leads and existing customers to nurture relationships, answer inquiries, and provide updates about our offerings.4. **Record Keeping**: Maintain accurate records of conversation details, leads, and outcomes in our CRM system, ensuring all data is up-to-date and organized for future reference.5. **Feedback Collection**: Gather feedback from clients about our services and suggestions for improvement, contributing to enhanced customer satisfaction.Required Skills and Expectations:Candidates should have a minimum of 2 to 8 years of experience in international telecalling or a related field. A graduate degree is necessary. Proficiency in English and other languages is an advantage. Excellent verbal communication skills, a friendly demeanor, and a persuasive approach are essential. The ability to handle objections and maintain a positive attitude in challenging situations will contribute to success in this role. Being adaptable and willing to learn is key.

Hiring Customer Support Associate - US Banking ProcessLocation: Noida Sector 60 (Work from Office)Education: Graduate / UndergraduateInterview Mode: VirtualProject One - US Blended BankingRole: Customer Support Associate - Voice & ChatDate of Joining: 16th July 2026Shift: 24/7 Rotational (70% Voice 30% Chat)CTC: 51,350In-Hand: 40,800Vegas - US BankingRole: Customer Support Associate - VoiceDate of Joining: 20th July 2026Shift: 24/7 Rotational (100% Voice)CTC: 51,400In-Hand: 42,800Key RequirementsMinimum 1 year of experience in an International Call CenterExperience handling US customers through Voice ProcessExcellent English communication skillsGraduate / Undergraduate can applyImmediate joiners preferredImportant NotesNo cab facility providedWork from Office - Noida Sector 60Virtual interview processSubject Line: Application for Customer Support Associate - Noida

we are looking for female candidates for front desk receptionist who may talk to our client via telephone and face to face just to confirm about their car detailings.

As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- **Problem Resolution:** Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- **Product Knowledge:** Maintain a deep understanding of the companys products and services to assist customers accurately.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- **Record Keeping:** Document customer interactions and transactions in the companys system for future reference and analysis.- **Collaboration:** Work with team members and other departments to ensure a seamless customer experience.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.

We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- **Resolve Issues:** Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- **Process Orders:** Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.**Required Skills and Expectations:**- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.

Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0

We are looking for a dedicated and organized Personal Assistant in Lucknow. The ideal candidate should be a female with a minimum of 2 years of experience and must have completed at least the 12th grade. This is a full-time position that requires working in the office.**Key Responsibilities:**- Manage schedules: You will coordinate and maintain the daily schedules of your supervisor, ensuring all appointments and meetings are organized efficiently.- Handle communications: Responsible for managing emails and phone calls, you will filter important messages and respond when necessary, acting as the first point of contact.- Organize meetings: You will arrange meetings and ensure all required materials are prepared in advance, helping the supervisor stay on top of their commitments.- Maintain records: Keeping accurate records and files is essential. You will manage documents and ensure everything is up-to-date and easily accessible.- Assist with tasks: You will provide general support for various tasks as needed, helping the team be more productive and efficient.**Required Skills:**The ideal candidate should have excellent communication and interpersonal skills, allowing her to interact effectively with internal and external stakeholders. Strong organizational skills are necessary to manage tasks and prioritize work efficiently. Proficiency in basic computer applications, particularly MS Office, is important for documentation and communication. A positive attitude and the ability to work independently are essential in this role.

We are looking for a dedicated and professional Office Receptionist to join our team in Hazratganj, Lucknow. The ideal candidate will welcome visitors, handle phone calls, and maintain a positive office atmosphere.Key Responsibilities include:- **Greeting Visitors:** You will be the first point of contact for guests, helping them feel welcomed and directing them to the appropriate staff or department.- **Managing Calls:** You will handle incoming phone calls, taking messages when necessary and ensuring callers are connected with the right person.- **Organizing Office Tasks:** You will assist in managing appointments and schedules, ensuring smooth day-to-day operations within the office.- **Maintaining Records:** You will keep files and records organized, tracking documents and ensuring necessary paperwork is up to date.- **Supporting Staff:** You will help team members with administrative tasks to keep the office running efficiently.Required skills and expectations:The candidate should have a minimum of 2-3 years of experience in a similar role, demonstrating strong communication and interpersonal skills. Proficiency in basic computer applications and office management systems is essential. A friendly and approachable attitude is important, alongside the ability to multitask and work effectively in a fast-paced environment. Reliability and professionalism are key attributes for this position. As this role is full-time and requires working from the office, the candidate must be available during business hours.

As an Airport Guest Relationship Executive in Gorakhpur, you will play an important role in ensuring a positive experience for airport guests. Your primary responsibilities will include:- **Guest Assistance**: Welcome passengers upon arrival and provide them with the information they need regarding flights, airport services, and directions.- **Handling Inquiries**: Address questions and concerns from travelers, offering solutions and guidance to enhance their experience at the airport.- **Coordination with Teams**: Work closely with airport staff and service providers to ensure smooth operations and assist guests efficiently.- **Feedback Collection**: Gather guest feedback about their experiences and report it to management, helping to improve services and customer satisfaction.- **Problem Resolution**: Quickly handle and resolve any issues that may arise, ensuring that all guests feel supported and valued during their time at the airport.To succeed in this role, you should possess strong communication skills and a friendly demeanor. Being patient and understanding towards different types of passengers is essential. In addition, you should have good problem-solving abilities to address guest concerns effectively. Basic knowledge of airport operations will be a plus. A willingness to learn and adapt to various situations is important, as is a commitment to providing excellent customer service. If you are a recent 10th-grade graduate looking for full-time work in a dynamic environment, this position is a great opportunity for you.

As an Airport Executive in Gorakhpur, you will play a vital role in ensuring a smooth and efficient experience for travelers. This position is suitable for individuals with minimal experience who are eager to learn and grow in the aviation industry.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers with check-in, baggage handling, and provide information about flights and airport facilities to enhance their travel experience.- **Check-in Procedures:** Ensure the check-in process is efficient by verifying travel documents, issuing boarding passes, and guiding passengers to their boarding gates.- **Communication:** Collaborate with various departments, including ground staff and airlines, to facilitate effective communication and resolve any passenger issues promptly.- **Safety Compliance:** Adhere to airport safety regulations and procedures to ensure the safety of passengers and staff at all times.- **Handling Customer Queries:** Address and resolve customer inquiries or complaints, providing timely solutions to enhance customer satisfaction.**Required Skills and Expectations:**Candidates should be highly motivated, with a positive attitude and excellent communication skills. A strong customer service focus is essential, as you will interact directly with passengers. Basic computer skills and the ability to work in a fast-paced environment are necessary. Candidates must be able to work flexible hours, including weekends and holidays, as the airport operates round the clock. You should be a quick learner and adapt easily to new situations, ensuring that you contribute positively to the team. A minimum educational qualification of 10th grade is required.

We are seeking a dedicated Customer Care Executive to join our team in Varanasi. This is a full-time work-from-home position ideal for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, assisting them with inquiries and resolving issues.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat in a polite and professional manner. Your ability to communicate effectively will ensure customer satisfaction. 2. **Issue Resolution**: Identify customer issues and provide timely solutions. You will need to listen carefully and offer appropriate solutions to ensure a positive experience.3. **Order Management**: Assist customers with order placements, changes, and cancellations. This includes guiding customers through the processes smoothly.4. **Feedback Collection**: Gather customer feedback to improve services. Your insights will help us understand customer needs and enhance our offerings.5. **Documentation**: Maintain accurate records of customer interactions and transactions. This will enable us to track service quality and improve our response strategies.Required Skills and Expectations:Successful candidates should have strong communication skills in English and any local language, along with a pleasant and patient demeanor. You should possess basic computer skills and be comfortable using various software tools. Adaptability and problem-solving abilities are essential to meet customer needs efficiently. A commitment to providing excellent customer service will be key to your success in this role.

We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.

We are looking for a Customer Care Executive to join our team. This is a full-time work-from-home position based in Aligarh. Ideal candidates will be freshers with a minimum education of passing the 12th grade.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions via phone, email, or chat. You will provide information about products and services, helping customers understand what we offer.- **Resolve Issues:** Address customer complaints and concerns promptly. You will work to resolve issues efficiently to ensure customer satisfaction.- **Document Interactions:** Keep accurate records of customer interactions and transactions. This helps in tracking the progress of issues and providing updates to customers.- **Offer Product Recommendations:** Suggest products or services that meet the customer's needs. Youll use your knowledge to guide customers toward the best choices.- **Maintain a Positive Attitude:** Provide friendly and professional service. Building good relationships with customers is key to our success.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to speak clearly and listen carefully, ensuring that customers feel heard and understood.- **Problem-Solving Abilities:** Strong analytical skills are important for resolving issues. You should be able to think quickly and find effective solutions.- **Basic Computer Knowledge:** Familiarity with computer systems and software is necessary for managing customer interactions.- **Customer-Oriented Mindset:** A passion for helping others and the ability to maintain a positive attitude even in difficult situations is crucial. This role is perfect for those looking to start a career in customer service.

Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0-3 YearsIndustry: Healthcare / Pharmaceuticals / Wellnesssalary 15-25kAbout the Company:Vibrato Lifecare Pvt. Ltd. is a fast-growing organization in the healthcare sector, committed to delivering high-quality wellness, pharmaceutical, and personal care products. Our mission is to improve lives through innovation, care, and trusted solutions.Job Summary:We are looking for an enthusiastic and self-motivated TeleSales Executive to contribute to generating sales for the company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.Key Responsibilities:Make outbound calls to prospective customers to promote and sell Vibrato Lifecare products.Explain product features, pricing, and benefits clearly and confidently.Follow up on leads and convert them into successful sales.Maintain customer database and update call records in CRM software.Meet and exceed daily/weekly/monthly sales targets.Handle customer queries, objections, and resolve issues professionally.Coordinate with field sales teams and support them with lead generation.Upsell or cross-sell products where relevant.Key Requirements:HSC/Graduate in any stream.Proven experience as telesales representative or similar role is a plus.Good communication skills in English and Hindi (Regional languages are a bonus).Basic computer skills and knowledge of CRM software.Ability to learn about products and explain them to customers.Positive attitude and strong work ethic.Goal-oriented with a passion for sales.What We Offer:Competitive salary with performance incentives.Friendly and supportive work environment.Opportunities for career growth and skill development.Training and mentoring by industry professionals.