Customer Care Job Vacancies in Uttar Pradesh

Customer Service Job focuses on interacting with customers to provide information, address inquiries, resolve issues, and ensure a positive overall experience with a company's products or services. Customer service professionals serve as the primary link between a brand and its clients.Here is a detailed breakdown of what a customer service role entails:Key ResponsibilitiesInquiry Handling: Answer questions regarding products, services, billing, policies, and order statuses via phone, email, live chat, or social media.Problem Resolution: Identify, troubleshoot, and resolve customer complaints or technical difficulties in a timely and empathetic manner.Order Processing: Assist customers with placing orders, processing returns, issuing refunds, or updating account details.Record Keeping: Maintain accurate logs of customer interactions, transactions, feedback, and escalations using CRM (Customer Relationship Management) software.Escalation Management: Recognize when an issue requires higher-level support and transfer complex cases to specialized departments or supervisors.

We are seeking a customer-oriented Customer Care Executive (CCE) to be the primary point of contact for our clients in Aliganj, Lucknow. In this role, you will handle customer inquiries, resolve complaints, and provide accurate information about our products and services to ensure high levels of customer satisfaction.Key Responsibilities include managing incoming customer inquiries through various channels, effectively resolving complaints to maintain a positive customer experience, and delivering clear and precise information about our offerings. You will also be responsible for documenting customer interactions and feedback to help improve our services.Required skills for this role include strong communication skills, both verbal and written, to interact effectively with customers, along with excellent problem-solving abilities to address customer issues efficiently. The ideal candidate should have a personable demeanor and be a team player, capable of handling customer interactions with empathy and patience. Basic computer skills are also essential for documenting customer interactions and utilizing customer relationship management systems.This is a full-time position, and the work is based in the office. Candidates must be graduates, with no prior experience required, making this an excellent opportunity for recent graduates looking to start their careers in customer service.

We are seeking a dedicated and polite Customer Relationship Executive to join our showroom team in Lucknow. The ideal candidate should possess excellent communication skills and a strong commitment to customer service.Key Responsibilities:- Maintain customer records diligently to ensure all information is accurate and up-to-date, facilitating easy access for future customer interactions.- Make follow-up calls to customers to provide updates, gather feedback, and encourage repeat business, forming lasting relationships.- Support sales and service activities by assisting customers with their inquiries, providing product information, and guiding them through the purchasing process.Required Skills and Expectations:Candidates must have completed at least 12th grade and can range from fresh graduates to those with up to six years of experience. This role is open exclusively to female applicants. The position is full-time and requires working from the office in Lucknow. Strong organizational skills and the ability to handle multiple tasks while maintaining a positive attitude are essential. Proficiency in computers to update customer databases and ensure smooth communication is also important. A willingness to learn and adapt to the dynamic retail environment is expected as you work closely with both customers and sales teams to enhance overall customer satisfaction.

We are seeking a dedicated Front Office Executive to manage the front desk operations in our Agra office. The ideal candidate will have a charming personality and excellent communication skills, ensuring a welcoming atmosphere for our clients and visitors.Key Responsibilities:- Greeting Visitors: You will be the first point of contact for guests, providing a friendly welcome and directing them appropriately.- Answering Phone Calls: You will handle incoming calls professionally, providing information or transferring calls to the necessary departments.- Managing Appointments: You will coordinate and schedule meetings, ensuring that all information is accurately recorded and communicated to the relevant team members.- Administrative Support: You will assist with various clerical tasks, such as filing, data entry, and maintaining office supplies to ensure smooth operations.Required Skills and Expectations:Candidates should have a minimum of 1 year and a maximum of 7 years of relevant experience. A 12th-grade education is essential. The role is intended for female applicants only, reflecting our commitment to diversity in the workplace. Strong communication skills, both verbal and written, are crucial for effective interaction with clients and colleagues. You must be organized, detail-oriented, and able to multitask in a fast-paced environment. A professional appearance and a positive attitude are also important to create a welcoming office space.

Full Time (WFO)Process: chat/voice process Profile: Customer Support AssociateLog in hours: 9 hours shift ( 8 hours login and 1 hour break)Shift timings: Rotational shifts Salary: 13k to 15k6 days working with 1 rotational week of*Notes:* Excellent communication skillsRole & Responsibilities. Handling customers. Solving queries

We are looking for an experienced Shop Keeper to manage our retail store in Sotiganj, Meerut. This full-time position is ideal for a motivated individual with a passion for customer service and a strong ability to handle daily shop operations.nnKey Responsibilities:nn1. Customer Service: Greet customers warmly and assist them in finding products, ensuring a positive shopping experience.n n2. Inventory Management: Keep track of stock levels, receive new shipments, and organize merchandise to maintain an orderly store environment.nn3. Sales Management: Process sales transactions accurately and efficiently, ensuring that cash handling procedures are followed.nn4. Store Maintenance: Ensure the shop is clean, organized, and visually appealing, creating an inviting atmosphere for customers.nn5. Team Collaboration: Work closely with other staff to achieve store goals and provide support as needed.nnRequired Skills and Expectations:nnCandidates must have a minimum of 2 years of experience in retail or a similar environment. A 10th-grade education is required. Strong communication skills are essential for interacting with customers and team members. The ideal candidate should have a friendly demeanor, be reliable, and possess good organizational skills. Additionally, the applicant should be comfortable working full time from the office and be prepared to handle various tasks associated with running a successful shop. Male candidates are preferred for this role.

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

We are seeking a dedicated Telecaller for our office located in Noida Sector 6. In this role, you will primarily focus on making calls related to the medical sector, specifically handling inquiries and providing necessary information to clients.Key responsibilities include calling potential clients, explaining our services, and answering any queries they may have regarding medical tests and procedures. You will be expected to maintain detailed records of customer interactions, follow up on leads, and promptly address any client concerns to ensure effective communication.The ideal candidate should possess excellent verbal communication skills with a professional phone demeanor, as you will be interacting with clients directly. A basic understanding of the medical field or a willingness to learn about it will be beneficial. Additionally, you should be proficient in using basic computer applications to log interactions and manage client data.Since this is a full-time position based in the office, punctuality and commitment to work hours are critical. Candidates must have completed at least their 12th grade. The role requires the ability to work under some pressure while maintaining a positive attitude and a focus on customer satisfaction. A proactive approach to problem-solving and the ability to work in a team environment will be essential for success in this Telecaller position.

We are seeking an experienced Relationship Manager to join our team in Lucknow. This part-time role is suitable for individuals above 40 years of age, including semi-retired professionals and housewives, who are looking for additional income opportunities in the insurance sector.As a Relationship Manager, your key responsibilities will include:- Building and maintaining strong relationships with clients to understand their insurance needs and provide appropriate solutions.- Conducting regular follow-ups with clients to ensure their satisfaction and address any concerns.- Helping clients navigate the insurance process, providing guidance and support as needed.To succeed in this role, candidates must possess strong communication skills to effectively interact with clients. Having a good understanding of the insurance sector will be beneficial. Additionally, candidates should be self-motivated and able to work independently, managing their own schedules effectively.This position requires work from home, so a reliable internet connection, a laptop, and a mobile device are essential. Candidates should also have any necessary certifications or licenses related to insurance. The ability to travel occasionally for client meetings is necessary. The working schedule is flexible, allowing you to manage your hours effectively. Ideal candidates should be comfortable with online tools and platforms used for client management and communication.

We are urgently looking for skilled and professional Thai Massage Therapists for our spa. Candidates should have good knowledge of traditional Thai massage techniques, body massage therapies, and professional spa services.Key ResponsibilitiesPerform traditional Thai body massage professionally.Provide professional body massage and relaxation therapies.Maintain hygiene, cleanliness, and client comfort.Follow professional spa standards and customer service practices.Ensure a relaxing and welcoming experience for clients.RequirementsExperience in Thai massage or professional spa therapy preferred.Knowledge of traditional Thai massage techniques.Good communication and professional behavior.Freshers with relevant training may also apply.Thai nationals and experienced international candidates are welcome to apply, subject to valid Indian work authorization.BenefitsAttractive salary (based on experience).Food and accommodation can be discussed.Friendly and professional working environment.Immediate joining preferred.

## Customer Care ExecutiveCompany: Comcast InfotechLocation: GCC, Greater Noida WestJob Type: Full-Time Work From OfficeSalary: 18,000 per monthProcess: Customer Care / Welcome Call ProcessTarget: No Sales Target### Job DescriptionComcast Infotech is looking for enthusiastic and customer-oriented candidates for the position of Customer Care Executive. The selected candidate will be responsible for handling customer calls, understanding their queries, providing accurate information, and ensuring a positive customer experience.### Key Responsibilities* Handle customer calls professionally and politely.* Understand customer requirements and resolve their queries.* Provide accurate information about products/services.* Maintain proper records of customer interactions.* Follow company communication and customer service guidelines.* Ensure a smooth and positive customer experience.### Requirements* Good English communication skills (speaking and understanding) are mandatory.* Basic computer knowledge is required.* Good interpersonal and customer-handling skills.* Candidates should be confident, polite, and willing to learn.* Freshers and experienced candidates both can apply.### What We Offer* Fixed monthly salary of 18,000.* Work-from-office opportunity.* Customer care/welcome call process.* No sales target.* Supportive work environment and learning opportunities.Interested candidates are invited to apply and become a part of Comcast Infotech.

We are looking for a dedicated Southern Languages - Tamil, Telugu, Malayalam, Kannada ,Odia ,Bengali, Marathi Gujarati Assamese along with good English Customer Support Executive to join our team in Noida Sector 6. This entry-level position is perfect for candidates with 0 to 1 year of experience, who are passionate about helping customers resolve their queries.nnThe Customer Support Executive will be responsible for assisting customers through various channels, including phone, email, and chat. You will address customer inquiries, provide information about our services, and ensure a positive experience for all clients.nnKey responsibilities include:nn- Customer Assistance: Respond to customer inquiries promptly and efficiently, helping them with product information and resolving issues.n- Issue Resolution: Identify customer problems and provide effective solutions, ensuring customer satisfaction.n- Communication: Maintain clear and professional communication with customers, adhering to company guidelines.n- Feedback Collection: Gather customer feedback to identify areas for improvement in services and support.nnCandidates should possess strong communication skills, both verbal and written, to effectively assist customers. A patient and friendly demeanor is crucial, as you will interact with various clients. Basic computer skills are necessary to navigate support tools and systems. Teamwork and adaptability are essential, as you will work closely with colleagues to deliver excellent service. A high school diploma (12th Pass) is required for this role.nnIf you have a desire to learn and grow in customer support, we encourage you to apply!

Team Leader - Collections Fairdebt Solutions Pvt. Ltd. Location: Noida sector 3 Experience: 2-3 Years in Tele-Collections Team: Manage 15-25 Collection Executives Salary: Up to 30,000 CTC + Performance KPI Job Type: Full-time On-siteKey Responsibilities:Manage team productivity, calls & daily targetsAchieve loan recovery targetsMonitor PTP and conversionConduct huddles, call audits & barge-insHandle escalated customer calls & settlementsEnsure RBI-compliant and ethical collection practicesMaintain daily recovery reports in MS ExcelRequirements: Team Leadership & Negotiation Skills Loan Recovery / Fintech / NBFC experience Good knowledge of PTP, buckets & settlements MS Excel & Dialer knowledge Hindi & English communication skills Contact person - HR SHASHANKShare your resume on 6262521435

As a Telecalling Executive, you will play a crucial role in our healthcare-focused call center located in Noida Sector 6. This full-time position is ideal for recent school leavers, offering a chance to start your career in a professional environment.Your key responsibilities will include making outbound calls to engage with potential and current clients regarding healthcare services. You will be tasked with providing detailed information about our offerings, addressing inquiries, and ensuring excellent customer service. Accurately documenting call details and maintaining client records will also be essential parts of your role. To succeed in this position, you should possess strong communication skills, both verbal and written, and be comfortable using phones and other communication tools. A basic familiarity with healthcare services will be advantageous but is not mandatory, as training will be provided. You should be able to work collaboratively in a team and be open to learning new skills and concepts related to the medical line of work.As the job is performed on-site, you will need to report to the office regularly. There are no additional requirements concerning physical tasks or specialized documents for this position. Working hours and schedules will adhere to the companys policies, which include a structured shift system.This role offers a great opportunity to gain experience in the telecalling domain while contributing to important healthcare services.

Delite Spa & Salon, Lucknow is looking for enthusiastic and well-presented Spa Therapist Freshers to join our team.Responsibilities:Customers ko professional spa services provide karnaSwedish, Aroma, Foot Massage etc. jaise treatments mein assist/perform karnaClients ki requirements ko samajhna aur proper service denaSpa hygiene aur cleanliness maintain karnaProfessional aur polite customer service provide karnaRequirements:Fresher candidates can applySpa therapy ka basic knowledge preferred, but not mandatoryGood communication and customer-handling skillsWell-groomed, professional personalityLearning attitude and willingness to growBenefits:Freshers ke liye training/supportAttractive salary + incentivesFriendly working environmentCareer growth opportunities

We are looking for a professional, well-groomed, and guest-focused Front Office Executive to handle day-to-day front office operations, including welcoming and assisting guests, check-in and check-out, room allocation, reservation handling, guest queries and complaints, billing and payment coordination, maintaining guest records and front office reports, coordinating with Housekeeping, Restaurant and Accounts departments, handling calls and emails, ensuring proper shift handover, and maintaining high standards of guest service. The candidate should have good communication and interpersonal skills, basic knowledge of PMS/HMS and MS Office, a pleasant personality, good command of English and Hindi, and the ability to work efficiently under pressure in rotational shifts. Previous hotel front office experience and a hotel management qualification will be preferred.

We are looking for a dedicated Cashier to join our team in Lucknow on Faizabad Road. The ideal candidate will manage customer checkout transactions, ensuring a smooth payment process through cash, credit/debit cards, and digital wallets.Key responsibilities include processing payments accurately, issuing receipts and change for transactions, and balancing cash drawers at the end of the shift. You will need to have basic math skills to handle transactions efficiently and be familiar with point-of-sale (POS) systems to perform daily operations effectively. Providing excellent customer service is essential, as you will be the first point of contact for customers during their shopping experience.Candidates must possess a graduate degree and ideally have 1 to 2 years of experience in a cashiering or retail role. A strong understanding of payment processing systems and outstanding customer service abilities are critical for success in this position. The role is full-time, where you will be required to work from the office.We expect candidates to be detail-oriented and able to handle cash responsibly. An ability to work in a fast-paced environment and manage multiple tasks will be essential. The working schedule includes regular shifts on weekdays, so flexibility is an advantage.Join our team and contribute to providing a positive experience for our customers through accurate and efficient transactions!

Looking for Male , Female Candidate for Agra Location with Better Salary Package.Fresher or Experienced Candidate both can Apply on this.Salary Package is Negotiable as per Knowledge or Experienced.

We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.