Customer Care Job Vacancies in Uttar Pradesh

Customer Support Associate (CCE) for Renowned MNC - LucknowLocation: LucknowEligibility Criteria:Fluency in English & HindiGood typing speed with accuracyMinimum 12th pass or GraduateRoles & Responsibilities:Handle customer inquiries professionally and provide timely resolutionsManage customer interactions via calls, chat, and emailMaintain accurate records of customer communicationsFollow company policies and service standardsContribute to team and customer satisfaction goalsPay Scale:Upto Rs. 15,000/month.Fixed salaryImmediate Joiner Work from office9 hours rotational shift One day rotational day offSend CV on: naukariconsultancy@outlook.comFor more details: 896 158 7432 (WhatsApp only)

We are hiring Delivery Riders for immediate joining.

We are seeking a motivated and friendly Service Advisor to join our team in Bahraich, India. The ideal candidate will have 1 to 3 years of experience in a similar role and a passion for providing excellent customer service.Key Responsibilities:1. **Customer Communication**: Engage with customers to understand their needs and concerns, providing them with clear information about services and repairs.2. **Service Coordination**: Schedule and manage service appointments, ensuring timely follow-up and communication with both customers and technical staff.3. **Problem Solving**: Analyze customer issues and provide effective solutions, building trust and rapport with clients.4. **Sales Support**: Stay informed about products and services to recommend additional features or services that may benefit the customer.5. **Documentation**: Maintain accurate records of service transactions, customer interactions, and follow-up tasks for quality assurance.Required Skills and Expectations:The successful candidate must have a degree and relevant experience in customer service or automotive fields. Strong communication and interpersonal skills are essential, along with the ability to handle multiple tasks efficiently. A proactive approach to problem-solving and a keen interest in the automotive industry will set you apart. We are looking for a dedicated professional who can work full time from our office and contribute positively to the team atmosphere. Female candidates are encouraged to apply.

We have a fantastic opportunity with SBI Life Insurance as an Insurance Advisor. This is a work-from-home role.

1. FMCG product delivery.2. Own License.3. Hard Working4. Knowledge of Lucknow.5. Lucknow candidate will be preferred.6. At least 10 Pass.

We are looking for a Customer Care Associate to join our team in Sector 60. This is an entry-level position suitable for candidates with little to no experience. You will play a crucial role in providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer phone calls and emails from customers who have questions or need assistance, ensuring they feel valued and informed.- **Resolve Issues:** Help resolve customer complaints or problems by providing accurate information and effective solutions in a timely manner.- **Maintain Records:** Keep detailed records of customer interactions, including questions, comments, and complaints, to track trends and improve service.- **Provide Product Information:** Educate customers about our products and services to help them make informed decisions.- **Follow Up:** Proactively follow up with customers to ensure their issues are resolved and to enhance their overall experience with our brand.Required skills and expectations include:- **Communication Skills:** Strong verbal and written communication skills are essential. You should be able to convey information clearly and politely.- **Problem-Solving Abilities:** A positive attitude towards resolving issues and a creative approach to finding solutions will help you succeed.- **Team Player:** The ability to work well with others in a team environment is important, as you will collaborate with various departments.- **Adaptability:** Be open to learning and adapting to new processes and changes to better serve our customers.- **Proficiency in Basic Computer Skills:** Familiarity with using computers and basic software will help you manage customer inquiries efficiently. This is a full-time position requiring you to work from the office. If you are eager to start your career in customer service and help customers, we encourage you to apply!

As an International Voice Process Executive, you will be responsible for handling customer interactions and providing support in a professional manner. Your role will involve communicating with clients from various countries, ensuring their queries are resolved efficiently.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone calls, addressing their questions and concerns about products or services, ensuring satisfaction.- **Problem Solving:** Identify and understand issues faced by customers and provide appropriate solutions in a timely manner, aiming for first-call resolution.- **Record Keeping:** Maintain accurate records of customer interactions, including inquiries, complaints, and actions taken, ensuring information is logged into the company database.- **Team Collaboration:** Work closely with your colleagues and supervisors to improve service quality and share insights on customer feedback, fostering a supportive work environment.- **Meeting Performance Metrics:** Aim to meet or exceed performance goals set by the management, including call handling time and customer satisfaction scores.**Required Skills and Expectations:**- Strong verbal communication skills are essential for effectively engaging with international customers.- A good understanding of customer service principles is expected to help maintain high satisfaction levels.- Basic technical skills are necessary to navigate computer systems and support tools used during calls.- Flexibility to adapt to changing situations and a willingness to learn new processes and tools.- A positive attitude and the ability to work well in a team setting will enhance workplace dynamics. Candidates should possess a minimum educational qualification of 12th grade and have between 0 to 3 years of experience in a similar role.

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- **Customer Support**: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- **Issue Resolution**: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- **Database Management**: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- **Team Collaboration**: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- **Feedback Collection**: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- **Effective Communication**: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- **Problem-Solving Skills**: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- **Technical Proficiency**: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- **Adaptability**: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

As a Restaurant Waiter, you will play a crucial role in providing a great dining experience for our customers. You will be responsible for serving food and drinks, ensuring that guests have everything they need during their visit. Key Responsibilities:- **Taking Orders**: You will greet customers, present menus, and help them choose food and beverages, ensuring their questions are answered. - **Serving Food and Drinks**: After taking orders, you will deliver meals and drinks promptly to the tables, making sure everything is served correctly.- **Cleaning and Setting Tables**: You will be responsible for maintaining cleanliness in the restaurant by clearing tables after guests leave and resetting them for the next customers.- **Customer Service**: You will interact with guests to ensure they have a pleasant experience, addressing any concerns or requests they may have during their meal.- **Processing Payments**: When guests finish their meals, you will present the bill, process payments, and thank them for their visit.Required Skills and Expectations:To be successful in this role, you should have at least 1 to 5 years of experience in restaurant service. A minimum of a 10th-grade education is necessary. You must possess excellent communication skills and be able to work well in a team. Physical stamina is important as you will be on your feet for long periods. A friendly and positive attitude will help create a welcoming environment for guests.

As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. Your responsibilities will include:- **Check-in Assistance**: Help passengers with the check-in process by verifying identification and issuing boarding passes, which makes boarding smoother for everyone.- **Luggage Handling**: Assist with loading and unloading baggage, ensuring that luggage is safely transferred to the correct flights, which is important for passenger satisfaction.- **Customer Support**: Provide information to travelers regarding flight schedules, gate changes, and other inquiries, contributing to a positive travel experience.- **Safety and Security Checks**: Assist in ensuring that safety and security regulations are followed through screening procedures, which helps maintain airport safety standards.- **Coordination with Flight Crew**: Work closely with airline staff and ground crews to ensure timely departures and arrivals, enhancing overall efficiency in airport operations.To be successful in this role, you should possess:- Good communication skills to interact effectively with passengers and colleagues, helping to create a welcoming atmosphere.- Teamwork abilities, as you will collaborate with various airport staff to ensure operations run smoothly.- Basic computer skills for using check-in and booking systems that are essential in managing passenger information.- A positive attitude and a strong sense of customer service, as you will be the face of the airport for many travelers.Freshers who have completed their 12th grade are encouraged to apply for this full-time position at our Allahabad Cantt location, as training will be provided to help you excel.

As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.**Key Responsibilities:**- **Customer Interaction:** Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- **Product Knowledge:** Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- **Lead Generation:** Identify potential customers and collect relevant information that can help in converting leads into sales.- **Database Management:** Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- **Feedback Collection:** Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.**Required Skills and Expectations:**- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.

As a Courier Delivery Boy, you will play a crucial role in ensuring that packages are delivered to customers efficiently and on time. Your main responsibilities will include:- **Package Delivery**: Safely transport packages from the office to customers' doorsteps, ensuring that items are handled with care.- **Route Planning**: Plan and follow the most efficient routes for deliveries to minimize travel time and maximize productivity.- **Customer Service**: Interact with customers in a polite and professional manner, answering any queries they may have and ensuring a positive delivery experience.- **Handling Payments**: Collect cash or payment receipts from customers when required, ensuring transactions are recorded accurately.- **Report Issues**: Communicate any delivery issues or delays to the management promptly, helping to maintain service quality.To succeed in this role, the following skills and expectations are essential:- **Basic Literacy and Numeracy**: Since you will need to read addresses and handle payments, a basic understanding of reading, writing, and simple math is required.- **Good Communication Skills**: You should be able to speak clearly and effectively with customers and coworkers to ensure smooth operations.- **Time Management**: Efficiently manage your time to complete all deliveries within the expected timeframe.- **Team Player**: Work collaboratively with team members to support the overall delivery service goals.- **Responsible Attitude**: Demonstrate a strong sense of responsibility while handling packages and interacting with customers.

As a Sales Coordinator, you will play a crucial role in supporting the sales team to improve productivity and efficiency. Your responsibilities will include the following:- **Assisting Sales Team**: Provide administrative support to the sales team, helping them with scheduling meetings, managing calendars, and organizing sales materials.- **Client Communication**: Maintain communication with clients to gather information, answer queries, and provide updates on orders, ensuring a positive customer experience.- **Order Processing**: Handle the order entry process, ensuring that all orders are accurately recorded and processed in a timely manner.- **Sales Reporting**: Prepare regular sales reports to track performance and identify areas for improvement, helping the team achieve its sales goals.- **Inventory Management**: Collaborate with other departments to manage inventory levels and ensure that products are available for clients.To be successful in this role, you should have excellent communication skills, both written and verbal, as you will be interacting with clients and colleagues frequently. Strong organizational skills are essential, as you will need to manage multiple tasks efficiently. A proactive attitude and attention to detail will help you excel in the fast-paced sales environment. Additionally, basic knowledge of sales processes and customer service will be beneficial, though prior experience is not required. A 12th-grade education is necessary, and you must be comfortable working in an office setting in Muradnagar.

We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.

NEXT MOVE INDIA Company: MITZVAH ENGGRole: Business Development Manager / Associate Location: Noida, Sector 62 Position Type: Full-time Annual CTC: 34 LPA (Inclusive of 1 Lakh Performance-based Variable) Gender Preference: Female Candidates Only What Were Looking For Education: Graduate in any discipline Experience: Minimum 1 year in sales/business development (Freshers may also apply) Gender: Female candidates only Communication: Excellent verbal & written skills in English and Hindi Tech Skills: Comfortable using CRM tools, MS Excel, and communication apps

We are looking for a motivated BPO Telecaller to join our team in Noida. This role is ideal for fresh graduates or individuals with up to one year of experience who are ready to start their career in customer service. The position is full-time and allows for work-from-home flexibility.Key Responsibilities:1. **Customer Interaction**: You will be responsible for making outbound calls to customers, engaging them in meaningful conversations, and addressing their inquiries or concerns effectively.2. **Data Entry**: Maintain accurate records of calls and customer feedback in the system, ensuring all details are logged properly for future reference.3. **Sales Support**: Promote and sell our products and services over the phone, aiming to achieve monthly targets while providing exceptional customer service.4. **Problem-Solving**: Work closely with the team to resolve any customer complaints or issues, ensuring that customer satisfaction is prioritized.Required Skills and Expectations:Candidates should possess clear communication skills, both verbal and written, and a friendly, persuasive attitude. A basic understanding of computer systems and proficiency in using software applications is necessary. Additionally, the ideal candidate will be self-motivated, punctual, and able to work effectively in a team as well as independently. Attention to detail and the ability to multitask will be beneficial in managing calls and customer data efficiently.

We have vacancy of 8 Tele Sales Executive in a good loan Co. in Noida For Freshers Or till 1 yr experienced candidates in loan Co. or agency in providing loans. No registration fees or placement fees will be taken from Candidates.