Customer Care Job Vacancies in Uttar Pradesh

Full Time (WFO)Process: chat/voice process Profile: Customer Support AssociateLog in hours: 9 hours shift ( 8 hours login and 1 hour break)Shift timings: Rotational shifts Salary: 13k to 15k6 days working with 1 rotational week of*Notes:* Excellent communication skillsRole & Responsibilities. Handling customers. Solving queries

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

We are seeking a dedicated Telecaller for our office located in Noida Sector 6. In this role, you will primarily focus on making calls related to the medical sector, specifically handling inquiries and providing necessary information to clients.Key responsibilities include calling potential clients, explaining our services, and answering any queries they may have regarding medical tests and procedures. You will be expected to maintain detailed records of customer interactions, follow up on leads, and promptly address any client concerns to ensure effective communication.The ideal candidate should possess excellent verbal communication skills with a professional phone demeanor, as you will be interacting with clients directly. A basic understanding of the medical field or a willingness to learn about it will be beneficial. Additionally, you should be proficient in using basic computer applications to log interactions and manage client data.Since this is a full-time position based in the office, punctuality and commitment to work hours are critical. Candidates must have completed at least their 12th grade. The role requires the ability to work under some pressure while maintaining a positive attitude and a focus on customer satisfaction. A proactive approach to problem-solving and the ability to work in a team environment will be essential for success in this Telecaller position.

We are seeking an experienced Relationship Manager to join our team in Lucknow. This part-time role is suitable for individuals above 40 years of age, including semi-retired professionals and housewives, who are looking for additional income opportunities in the insurance sector.As a Relationship Manager, your key responsibilities will include:- Building and maintaining strong relationships with clients to understand their insurance needs and provide appropriate solutions.- Conducting regular follow-ups with clients to ensure their satisfaction and address any concerns.- Helping clients navigate the insurance process, providing guidance and support as needed.To succeed in this role, candidates must possess strong communication skills to effectively interact with clients. Having a good understanding of the insurance sector will be beneficial. Additionally, candidates should be self-motivated and able to work independently, managing their own schedules effectively.This position requires work from home, so a reliable internet connection, a laptop, and a mobile device are essential. Candidates should also have any necessary certifications or licenses related to insurance. The ability to travel occasionally for client meetings is necessary. The working schedule is flexible, allowing you to manage your hours effectively. Ideal candidates should be comfortable with online tools and platforms used for client management and communication.

We are urgently looking for skilled and professional Thai Massage Therapists for our spa. Candidates should have good knowledge of traditional Thai massage techniques, body massage therapies, and professional spa services.Key ResponsibilitiesPerform traditional Thai body massage professionally.Provide professional body massage and relaxation therapies.Maintain hygiene, cleanliness, and client comfort.Follow professional spa standards and customer service practices.Ensure a relaxing and welcoming experience for clients.RequirementsExperience in Thai massage or professional spa therapy preferred.Knowledge of traditional Thai massage techniques.Good communication and professional behavior.Freshers with relevant training may also apply.Thai nationals and experienced international candidates are welcome to apply, subject to valid Indian work authorization.BenefitsAttractive salary (based on experience).Food and accommodation can be discussed.Friendly and professional working environment.Immediate joining preferred.

## Customer Care ExecutiveCompany: Comcast InfotechLocation: GCC, Greater Noida WestJob Type: Full-Time Work From OfficeSalary: 18,000 per monthProcess: Customer Care / Welcome Call ProcessTarget: No Sales Target### Job DescriptionComcast Infotech is looking for enthusiastic and customer-oriented candidates for the position of Customer Care Executive. The selected candidate will be responsible for handling customer calls, understanding their queries, providing accurate information, and ensuring a positive customer experience.### Key Responsibilities* Handle customer calls professionally and politely.* Understand customer requirements and resolve their queries.* Provide accurate information about products/services.* Maintain proper records of customer interactions.* Follow company communication and customer service guidelines.* Ensure a smooth and positive customer experience.### Requirements* Good English communication skills (speaking and understanding) are mandatory.* Basic computer knowledge is required.* Good interpersonal and customer-handling skills.* Candidates should be confident, polite, and willing to learn.* Freshers and experienced candidates both can apply.### What We Offer* Fixed monthly salary of 18,000.* Work-from-office opportunity.* Customer care/welcome call process.* No sales target.* Supportive work environment and learning opportunities.Interested candidates are invited to apply and become a part of Comcast Infotech.

Team Leader - Collections Fairdebt Solutions Pvt. Ltd. Location: Noida sector 3 Experience: 2-3 Years in Tele-Collections Team: Manage 15-25 Collection Executives Salary: Up to 30,000 CTC + Performance KPI Job Type: Full-time On-siteKey Responsibilities:Manage team productivity, calls & daily targetsAchieve loan recovery targetsMonitor PTP and conversionConduct huddles, call audits & barge-insHandle escalated customer calls & settlementsEnsure RBI-compliant and ethical collection practicesMaintain daily recovery reports in MS ExcelRequirements: Team Leadership & Negotiation Skills Loan Recovery / Fintech / NBFC experience Good knowledge of PTP, buckets & settlements MS Excel & Dialer knowledge Hindi & English communication skills Contact person - HR SHASHANKShare your resume on 6262521435

We are looking for a dedicated Southern Languages - Tamil, Telugu, Malayalam, Kannada ,Odia ,Bengali, Marathi Gujarati Assamese along with good English Customer Support Executive to join our team in Noida Sector 6. This entry-level position is perfect for candidates with 0 to 1 year of experience, who are passionate about helping customers resolve their queries.nnThe Customer Support Executive will be responsible for assisting customers through various channels, including phone, email, and chat. You will address customer inquiries, provide information about our services, and ensure a positive experience for all clients.nnKey responsibilities include:nn- Customer Assistance: Respond to customer inquiries promptly and efficiently, helping them with product information and resolving issues.n- Issue Resolution: Identify customer problems and provide effective solutions, ensuring customer satisfaction.n- Communication: Maintain clear and professional communication with customers, adhering to company guidelines.n- Feedback Collection: Gather customer feedback to identify areas for improvement in services and support.nnCandidates should possess strong communication skills, both verbal and written, to effectively assist customers. A patient and friendly demeanor is crucial, as you will interact with various clients. Basic computer skills are necessary to navigate support tools and systems. Teamwork and adaptability are essential, as you will work closely with colleagues to deliver excellent service. A high school diploma (12th Pass) is required for this role.nnIf you have a desire to learn and grow in customer support, we encourage you to apply!

We are seeking a Front Line Manager to join our team in Lucknow. In this role, you will focus on selling life insurance, along with health and general insurance products, primarily emphasizing life insurance.Key responsibilities include managing a sales team, guiding them in effectively promoting and selling life insurance products. You will be responsible for setting sales targets and developing strategies to achieve them while ensuring that the team understands the products thoroughly. Daily activities will involve training team members, conducting performance assessments, and providing ongoing support to enhance their skills and boost sales.The ideal candidate should have a graduate degree and a minimum of 2 years of relevant experience in sales, preferably in the insurance sector. Excellent communication and interpersonal skills are required to effectively lead and motivate the team. Candidates should also possess solid analytical and problem-solving capabilities to assess sales performance and devise strategies for improvement. Expect to work in the office with a typical full-time schedule. You may need to engage in field work and visits, so having a valid driving license and personal vehicle is essential. Additionally, being equipped with a mobile device is necessary for communication and coordination.Join us to play a pivotal role in driving sales and contributing to our company's growth while leading a passionate team in the insurance market.

We are looking for a reliable Cashier to manage transactions and serve customers effectively in our Lucknow office. The ideal candidate should have experience in handling payment processes and possess excellent customer service skills.Key Responsibilities:- Manage Transactions: Accurately process cash, credit, and debit transactions for customers, ensuring all payments are processed in a timely manner.- Customer Service: Greet customers warmly and assist them in their purchasing decisions, ensuring a positive shopping experience.- Maintain Records: Keep accurate records of transactions, including sales and returns, to help with inventory management and financial reporting.- Handle Queries: Address any customer queries or concerns regarding payments or products, providing helpful and informative responses.Required Skills and Expectations:Candidates should have completed at least the 12th grade and have 1 to 7 years of experience in a cashier role or similar position. Strong numeric skills and a keen eye for detail are essential to handle cash accurately. Excellent communication skills are necessary for effective interactions with customers, as is the ability to remain calm under pressure. Candidates should be comfortable working in an office environment and should display a friendly demeanor, as customer satisfaction is a priority. Flexibility in working hours and a commitment to adhering to company policies are also expected.

Delite Spa & Salon, Lucknow is looking for enthusiastic and well-presented Spa Therapist Freshers to join our team.Responsibilities:Customers ko professional spa services provide karnaSwedish, Aroma, Foot Massage etc. jaise treatments mein assist/perform karnaClients ki requirements ko samajhna aur proper service denaSpa hygiene aur cleanliness maintain karnaProfessional aur polite customer service provide karnaRequirements:Fresher candidates can applySpa therapy ka basic knowledge preferred, but not mandatoryGood communication and customer-handling skillsWell-groomed, professional personalityLearning attitude and willingness to growBenefits:Freshers ke liye training/supportAttractive salary + incentivesFriendly working environmentCareer growth opportunities

Looking for Male , Female Candidate for Agra Location with Better Salary Package.Fresher or Experienced Candidate both can Apply on this.Salary Package is Negotiable as per Knowledge or Experienced.

We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.

As a Telecalling Executive, you will play a crucial role in our healthcare-focused call center located in Noida Sector 6. This full-time position is ideal for recent school leavers, offering a chance to start your career in a professional environment.Your key responsibilities will include making outbound calls to engage with potential and current clients regarding healthcare services. You will be tasked with providing detailed information about our offerings, addressing inquiries, and ensuring excellent customer service. Accurately documenting call details and maintaining client records will also be essential parts of your role. To succeed in this position, you should possess strong communication skills, both verbal and written, and be comfortable using phones and other communication tools. A basic familiarity with healthcare services will be advantageous but is not mandatory, as training will be provided. You should be able to work collaboratively in a team and be open to learning new skills and concepts related to the medical line of work.As the job is performed on-site, you will need to report to the office regularly. There are no additional requirements concerning physical tasks or specialized documents for this position. Working hours and schedules will adhere to the companys policies, which include a structured shift system.This role offers a great opportunity to gain experience in the telecalling domain while contributing to important healthcare services.