Array ( [0] => customer-care [1] => uttar-pradesh ) 800+ Customer Care Fresher Jobs in Uttar Pradesh | Latest Vacancies
803

Customer Care Fresher Jobs in Uttar Pradesh

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Lucknow
Service Desk Customer Care Customer Service Problem Solving English Language Domestic Calling
We are looking for a dedicated Customer Care Assistant to provide excellent support to our customers. This is a full-time work-from-home position based in Lucknow, India, suitable for candidates with little to no prior experience.Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer questions and concerns through phone, email, or chat. Clear communication is essential to provide accurate information.2. **Providing Product Information**: You will assist customers by explaining our products and services. It is important to have a good understanding of what we offer to help customers make informed decisions.3. **Resolving Issues**: If customers have problems or complaints, you will work to resolve these issues efficiently. Patience and problem-solving skills are necessary for this part of the job.4. **Maintaining Customer Records**: You will update customer information and interactions in our database. Attention to detail is crucial to ensure all records are accurate.5. **Collaborating with Team Members**: You will communicate with your team to share insights and improve customer service. Being a team player is important to create a supportive work environment.Required Skills and Expectations:Candidates should have at least completed their 12th grade. Strong communication skills in English and Hindi are essential. You should be comfortable using computers and various communication tools. A positive attitude and a willingness to learn are crucial for success in this role.
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  • Fresher
  • Lucknow
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are seeking a dedicated Customer Care Associate to join our team in Lucknow. This role is ideal for freshers who are passionate about helping customers and providing excellent service.As a Customer Care Associate, you will be responsible for interacting with customers, addressing their inquiries, and resolving issues in a friendly and efficient manner.Key Responsibilities:1. **Customer Interaction**: Respond to customer inquiries via phone, email, and chat, ensuring a positive experience.2. **Problem Resolution**: Identify customer concerns and provide appropriate solutions, escalating issues when necessary.3. **Product Knowledge**: Maintain a good understanding of our products and services to assist customers effectively.4. **Record Keeping**: Document customer interactions accurately to help track issues and improve service quality.5. **Feedback Collection**: Gather customer feedback to help improve our services and express their needs.Required Skills and Expectations: Candidates must possess strong communication skills in both English and Hindi, allowing them to convey information clearly and effectively. A friendly and approachable demeanor is essential to create a welcoming atmosphere for customers. Attention to detail is important for accurately recording customer interactions. The ideal candidate should be a quick learner, eager to enhance their knowledge about our offerings. Lastly, being a team player and having a proactive attitude will significantly contribute to our customer satisfaction goals.
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Customer Service Associate Fresher

FutureCarve Career Solution

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
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  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 101
Customer Relationship Cold Calling Customer Support Customer Care Customer Handling Customer Communication Outbound Calling
We are looking for a dedicated Customer Care Executive to join our team in Sector 101. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing them with the information they need in a polite and friendly manner.- **Resolve Issues:** Address customer complaints and concerns effectively by identifying solutions and ensuring timely follow-ups until the issue is resolved.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback, helping improve service quality and customer satisfaction.- **Product Knowledge:** Stay informed about our products and services to provide accurate information to customers and assist them in making informed decisions.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve overall service delivery.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to engage effectively with customers. Problem-solving skills are essential to address and resolve issues promptly. A friendly and professional demeanor is expected, as you will represent the company to our customers. Reliability and a strong work ethic are crucial, along with the ability to work well in a team environment. Basic computer skills are required to manage records and communications efficiently. Since this role is suitable for female candidates only, empathy and patience are highly valued qualities for this position.
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Customer Care Executive || Freshers & Experienced

Advistra Consulting Private Limited

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Noida Sector 2
Domestic BPO Voice Process English Customer Handling Customer Support Call Center Customer Care
As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and assistance.- **Resolve Issues:** Address customer complaints swiftly and effectively, ensuring that issues are resolved to the customers satisfaction.- **Maintain Customer Records:** Update and maintain customer information in our systems to ensure accurate records are kept.- **Provide Product Information:** Share details about our products and services to help customers make informed decisions.- **Collaborate with Teams:** Work closely with other departments to escalate issues or share feedback for process improvements.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication abilities to interact effectively with customers.- **Problem-Solving Skills:** The ability to think critically and offer solutions to customer issues is essential.- **Team Player:** You should be willing to collaborate with colleagues to improve the overall customer experience.- **Adaptability:** You need to be open to learning and adjusting to new processes and technologies as required.- **Customer-Centric Attitude:** A genuine desire to help customers and enhance their experience is crucial for success in this role. Ideal candidates will have a minimum of a 12th-grade education and some experience in customer service, but those with a positive attitude and willingness to learn are encouraged to apply.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Agra
Personality Development Basic Computer Skills Cargo Handling Direct Sales Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Airport Cargo
As an Airport Staff member, you will play a crucial role in ensuring the smooth operation of airport activities. Your main responsibilities will include:- **Customer Service**: Provide friendly and helpful assistance to passengers with inquiries, check-in procedures, and baggage handling, creating a positive airport experience.- **Check-In Assistance**: Help passengers during the check-in process by verifying their travel documents and issuing boarding passes, ensuring efficient processing.- **Baggage Handling**: Manage the loading and unloading of luggage from aircraft to ensure that bags are safely transported to their destinations.- **Security Checks**: Assist in conducting security checks to maintain the safety of passengers and staff, following strict airport regulations.- **Information Management**: Keep passengers informed about flight schedules, delays, and gate changes through announcements and personal interactions.- **Emergency Response**: Be prepared to follow emergency procedures and assist in evacuations or other safety measures if necessary, ensuring passenger safety at all times.Applicants for the Airport Staff position should possess good communication skills, a friendly demeanor, and the ability to work as part of a team. A willingness to learn and adapt to a fast-paced environment is essential. Candidates should be punctual, reliable, and have basic problem-solving skills to address passenger needs efficiently. A high school diploma is required, and experience is not mandatory; however, those with previous customer service experience will be an advantage.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kanpur
Customer Relationship Customer Guidance
We are seeking a dedicated Customer Service Associate to join our team in Kanpur, India. This full-time position is ideal for individuals with 0 to 2 years of experience looking to start a career in customer service.As a Customer Service Associate, your primary role is to assist customers with inquiries and provide exceptional service. You will build positive relationships with customers, ensuring their needs are met and issues are resolved.Key Responsibilities:1. **Respond to Customer Inquiries:** Engage with customers through phone, email, or chat to answer questions and provide information about products and services.2. **Resolve Issues:** Listen carefully to customer concerns, troubleshoot problems, and offer effective solutions to ensure customer satisfaction.3. **Maintain Records:** Accurately document customer interactions, feedback, and transactions in our system to help improve services.4. **Follow Up:** Proactively follow up with customers to ensure their issues have been resolved and they are satisfied with the service provided.5. **Collaborate with Team:** Work closely with other team members to share knowledge and improve overall customer service processes.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, and must be friendly and professional when interacting with customers. A proactive attitude and problem-solving abilities are essential for this role. Basic computer skills and familiarity with customer service software are advantageous. You should have at least completed 12th grade to qualify for this position.
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Hiring Fresher / Customer Care Executive / 12th Pass

Future Choice Hospitality India Ltd

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Noida
Outbound Voice Process
As a Customer Care Executive in Noida, you will play a crucial role in ensuring customer satisfaction and maintaining a positive company image. **Key Responsibilities:**- **Responding to Customer Queries**: Assist customers by answering their questions via phone, email, or chat promptly and accurately. Your ability to provide clear information can help solve customer issues efficiently.- **Handling Complaints**: Address and resolve customer complaints with a positive attitude. Understanding customer frustrations and offering solutions will help in retaining their trust and loyalty.- **Processing Orders and Requests**: Take orders from customers, ensuring their needs are met quickly. Accuracy in processing orders is essential to maintain customer satisfaction.- **Maintaining Customer Records**: Keep detailed records of customer interactions and transactions. This information is vital for tracking performance and improving service quality.- **Providing Product Information**: Educate customers about products and services, ensuring they are well-informed. This can enhance their experience and encourage repeat business.**Required Skills and Expectations:**- **Communication Skills**: You must have strong verbal and written communication skills to convey information clearly to customers.- **Problem-Solving**: A proactive approach to resolving issues and effectively addressing customer complaints is important.- **Basic Computer Knowledge**: Familiarity with computer systems and software is necessary for processing data and maintaining records.- **Team Player**: You should be able to work well in a team and contribute positively to a collaborative work environment.- **Customer-Oriented Attitude**: A genuine desire to help customers and meet their needs is essential for success in this role.
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Hiring Fresher - Team Manager - Noida

Delhi Land Planner Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Noida Sector 63
Sales Customer Support Team Motivation Team Work Team Building Team Leader
Job Title: Sales Manager (Real Estate)Location: Noida / NCRExperience: 0
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Noida
Cargo Handling Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff
Join our team as a Ground Operations Staff member in Noida. This is an exciting entry-level position suitable for candidates with various experience levels, including freshers. You will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. **Daily Operations Oversight**: You will assist with the daily tasks needed to keep our operations running efficiently, working closely with other team members and supervisors.2. **Logistics Coordination**: Help in coordinating the movement of goods and equipment. This involves organizing transportation and managing the timely delivery of items.3. **Inventory Management**: You will be responsible for checking and maintaining inventory levels, ensuring that we have the necessary supplies and materials available.4. **Safety Compliance**: Follow safety guidelines and ensure that all operations adhere to safety regulations to maintain a secure working environment.5. **Equipment Handling**: Assist in the proper handling and maintenance of equipment, ensuring that everything is functional and safe for use.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills. Attention to detail is important, as you will be ensuring accuracy in logistics and inventory management. A team-oriented mindset is essential, along with the ability to adapt to changing tasks and priorities. Basic knowledge of safety practices will be an advantage. Ideal candidates will be reliable, punctual, and ready to learn in a dynamic work environment.
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  • Fresher
  • 6.5 Lac/Yr
  • Lucknow
Goal-oriented Multitasking Problem-solving Organization Product Knowledge Teamwork Customer Service Time Management Sales Communication
We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- **Customer Support**: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- **Communication**: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- **Problem-Solving**: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- **Documentation**: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- **Team Collaboration**: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.
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BPO Telecaller (Freshers) Noida

Kanumuru Foods Private Limited

  • 0 - 1 yrs
  • Female
  • Noida
BPO Marketing Outbound Calling Domestic BPO Customer Care Customer Support
We are looking for a motivated BPO Telecaller to join our team in Noida. This role is ideal for fresh graduates or individuals with up to one year of experience who are ready to start their career in customer service. The position is full-time and allows for work-from-home flexibility.Key Responsibilities:1. **Customer Interaction**: You will be responsible for making outbound calls to customers, engaging them in meaningful conversations, and addressing their inquiries or concerns effectively.2. **Data Entry**: Maintain accurate records of calls and customer feedback in the system, ensuring all details are logged properly for future reference.3. **Sales Support**: Promote and sell our products and services over the phone, aiming to achieve monthly targets while providing exceptional customer service.4. **Problem-Solving**: Work closely with the team to resolve any customer complaints or issues, ensuring that customer satisfaction is prioritized.Required Skills and Expectations:Candidates should possess clear communication skills, both verbal and written, and a friendly, persuasive attitude. A basic understanding of computer systems and proficiency in using software applications is necessary. Additionally, the ideal candidate will be self-motivated, punctual, and able to work effectively in a team as well as independently. Attention to detail and the ability to multitask will be beneficial in managing calls and customer data efficiently.
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  • Fresher
  • 6.5 Lac/Yr
  • Lucknow
Service Desk Customer Care Customer Service Troubleshooting Skills International Call Center
We are looking for a friendly and motivated Customer Service Assistant to join our team. This full-time position allows you to work from home while providing excellent service to our customers.As a Customer Service Assistant, your key responsibilities will include:- **Responding to Customer Inquiries:** You will assist customers by answering their questions through various channels, such as email, chat, or phone, ensuring they feel valued and supported.Job Description:Part-time,Full time Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills, both written and verbal, to engage effectively with customers. You need to be a good listener and show empathy, understanding customers needs and concerns. Being organized and detail-oriented will help you manage inquiries efficiently. Basic computer skills are essential, as you will be using various software tools to communicate and document interactions. We welcome fresh graduates who are eager to learn and grow in a supportive work environment.
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  • 0 - 5 yrs
  • 0.9 Lac/Yr
  • Cantt Varanasi
Communication Mobile Multimedia Drive Bike Sales Service Marketing Customer Relationship
Bhaktiline is fastest growing service in RegionJob Opening Relationship Officer - 1 PostRole - Build customer Relationship Area - Varanasi Salary - Handsome Salary with D.A & T.A
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Opening For Customer Care Executive Freshers

Visionplus Security Control Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida
Basic Computer Skills Customer Handling Call Center Customer Support
We are looking for motivated individuals to join our team as Customer Care Executives in Noida. In this role, you will be the first point of contact for our customers, ensuring they have a positive experience while using our services. **Key Responsibilities:**- **Responding to Inquiries:** Handle customer questions and concerns through phone, email, or chat, providing prompt and accurate information.- **Resolving Issues:** Analyze customer complaints, offering suitable solutions to ensure customer satisfaction and retain loyalty.- **Updating Customer Records:** Maintain and update customer databases with detailed information from interactions to ensure accurate records.- **Product Knowledge:** Acquire a strong understanding of our products and services to provide informed answers to customer queries.- **Collaboration with Teams:** Work closely with sales and technical teams to resolve complex issues and improve customer service strategies.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A friendly attitude and a strong problem-solving approach are essential. You should be detail-oriented, capable of multitasking in a fast-paced environment, and willing to learn about our products and services. Prior experience in customer service is a plus but not mandatory; fresh graduates are welcome to apply. A basic understanding of computer systems and software is also beneficial.
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  • Fresher
  • 9.5 Lac/Yr
  • Golghar Varanasi
Outbound Calling Marketing Network Marketing Analytics Tracking Community Building Content Scheduling Influencer Outreach Copywriting Skills Paid Advertising SEO Knowledge Social Media Platforms Social Media Tools Trend Monitoring Marketing Strategies Audience Engagement Online Digital Marketing Data Analysis Graphic Design Online Marketing Online Sales Content Creation Campaign Management Competitor Analysis Customer Service Brand Awareness Communication Skills
We are looking for a creative and motivated Social Media Manager to join our team in Golghar, Varanasi. This role is available for both part-time and full-time positions, suitable for freshers. The Social Media Manager will help enhance our online presence and engage with our audience.Key Responsibilities:1. **Content Creation**: Develop engaging posts, images, and videos for various social media platforms, ensuring they align with our brand voice and goals.2. **Social Media Strategy**: Assist in planning and executing social media strategies to increase brand awareness and drive engagement.3. **Community Management**: Monitor social media channels, respond to comments and messages promptly, and engage with followers to build a loyal community.4. **Analytics Reporting**: Track and analyze social media performance metrics to understand audience behavior and improve future campaigns.5. **Trend Monitoring**: Stay updated with the latest trends and algorithms in social media to keep our strategies relevant and effective.Required Skills and Expectations:Candidates should have a passion for social media and a strong creative flair. Excellent communication skills, both written and verbal, are crucial. Familiarity with popular social media platforms, such as Facebook, Instagram, and Twitter, is important. Applicants must be reliable, organized, and able to work independently from home. A positive attitude and the ability to collaborate with others are also essential.
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  • Fresher
  • North Lucknow
Delivery Excellence Customer Service Delivery
We are looking for a reliable and punctual Delivery Boy to join our team in North Lucknow. This full-time position is ideal for freshers who are eager to start their career in delivery services.Key Responsibilities:- **Delivery of Packages**: You will be responsible for delivering packages and documents to various locations in a timely manner. Ensure that all items are handled with care and delivered without delay.- **Route Planning**: You will need to plan your delivery routes effectively to save time and fuel. Familiarity with local roads and areas will help you perform this task efficiently.- **Customer Interaction**: At times, you will interact with customers during deliveries. It is important to always maintain a friendly demeanor while addressing their inquiries or concerns.- **Maintaining Records**: You will be required to maintain records of deliveries, including addresses and delivery times. Accurate documentation is essential for tracking purposes.Required Skills and Expectations:- **Time Management**: You must be able to manage your time efficiently to ensure all deliveries are made on schedule.- **Communication Skills**: Clear communication is important, as you will need to interact with customers and team members.- **Dependability**: Being punctual and reliable is crucial in this role, as customers rely on timely deliveries.- **Physical Fitness**: The job may require lifting packages and being active throughout the day, so it is important to be physically fit to perform these tasks.
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  • Fresher
  • 3.0 Lac/Yr
  • Agra
Customer Care Office Staff
Only Official Work, Working Time 9 to 5 Working Location Sikandra Agra
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Varanasi
Restaurant Service Customer Relationship Customer Management Communication Cooking Food
We are looking for a Kiosk Operator in Varanasi, India, who will support our staff in preparing food, dealing with customers and maintaining cleanliness. This is a part-time position suitable for fresh graduates or those with minimal experience.Key Responsibilities:1. *Food Preparation*: Assist in washing, chopping, and preparing ingredients for meals. This may include vegetables, fruits, and other items as directed.2. *Cleanliness*: Maintain cleanliness in the kitchen area and ensuring that all surfaces are kept clean and sanitized.3. *Stocking Supplies*: Help in organizing and storing supplies in their designated areas to ensure that the kitchen is stocked and ready for use.Required Skills and Expectations:We expect the candidate to have good hygiene practices and a strong willingness to learn. The Interaction with the customers should be professional and friendly. Attention to detail is important to ensure that kitchen tasks are done properly. The ideal candidate should be able to work as part of a team and communicate well with others. No prior experience is necessary, but a passion for food and cooking is a plus. Regular attendance and punctuality are also key to performing well in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Jankipuram Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a vital role in providing excellent support to our customers. This position is for individuals looking to grow in the customer service field, offering an opportunity to learn and develop skills.Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, chat, or email while ensuring a high standard of service.- **Provide Product Information:** Explain product features and benefits to help customers make informed choices.- **Resolve Issues:** Address service-related problems and complaints efficiently, aiming for first-contact resolution whenever possible.- **Maintain Records:** Log customer interactions and feedback in our system to help improve service quality and track requests.- **Collaborate with Team:** Work alongside colleagues to solve complex issues and ensure a smooth customer experience.Required Skills and Expectations:Candidates should have excellent communication skills and a positive attitude toward helping others. Patience and empathy are crucial for resolving customer concerns effectively. Attention to detail is essential, as is the ability to remain calm under pressure. A basic understanding of technology is important, especially to navigate customer service tools and applications proficiently. This role is ideal for motivated individuals eager to develop their careers in customer service. An educational background with at least a 12th-grade certificate is necessary, and prior experience is not mandatory but would be an advantage.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Lucknow
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Lucknow. This full-time position is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. The role primarily involves making calls to customers and ensuring their needs are met.Key Responsibilities:1. Customer Outreach: Make outbound calls to potential and existing customers, providing them with information about our services and addressing any inquiries they may have.2. Data Management: Accurately record customer details and interactions in our database, ensuring all information is up-to-date and accessible.3. Problem Resolution: Listen carefully to customer concerns and work towards providing effective solutions, promoting customer satisfaction.4. Sales Support: Assist in promoting our products and services during calls, aiming to achieve sales targets through persuasive communication.5. Follow-Up: Reach out to customers after initial contact to ensure their needs are met and to gather feedback on their experiences.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills, enabling them to interact politely and clearly with customers. A good understanding of basic computer skills is essential for data management. Candidates should be self-motivated, organized, and capable of working independently. A willingness to learn and adapt in a fast-paced environment is important, as well as being able to handle rejection positively. A commitment to providing high-quality customer service will be crucial in this role.
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  • Fresher
  • Bareilly
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
As a Customer Care Associate in Bareilly, India, you will be the first point of contact for customers. Your main goal is to help customers with their inquiries and provide excellent service. Key Responsibilities:1. **Respond to Customer Inquiries**: Answer calls and emails from customers, addressing their questions and concerns in a friendly and timely manner.2. **Provide Product Information**: Offer detailed information about products and services, helping customers make informed decisions.3. **Resolve Issues**: Handle customer complaints and issues with patience, seeking to find effective solutions to ensure customer satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions, including complaints and feedback, to help improve service quality.5. **Follow Up**: Reach out to customers after their inquiries to ensure their issues have been resolved and to provide additional support if needed.Required Skills and Expectations:We are looking for candidates who are freshers and have completed their 12th grade. Strong communication skills in English and Hindi are essential for effectively assisting customers. You should have a friendly and helpful attitude, with the ability to remain calm under pressure. Basic computer skills are necessary to navigate our systems and record interactions. Being a team player with a willingness to learn will help you succeed in this role.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Lucknow
Personality Development Basic Computer Skills Cargo Handling Direct Sales Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Airport Cargo
We are looking for dedicated Airport Staff to join our team in Lucknow. This full-time position is open to candidates with 0 to 6 years of experience. A minimum of a 12th-grade education is required. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and answering inquiries to ensure a smooth travel experience.- **Baggage Handling:** Manage luggage loading and unloading, ensuring that all bags are handled safely and efficiently.- **Safety and Security Checks:** Conduct security checks on passengers and their luggage, ensuring compliance with airport regulations.- **Customer Service:** Provide friendly and efficient service to all travelers, addressing their needs and concerns promptly.- **Coordination with Teams:** Work closely with other airport personnel, including security and ground crew, to facilitate seamless airport operations.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers and team members. A positive attitude and a customer-focused mindset are essential. Applicants need to be physically fit, as the role may require lifting and moving baggage. Punctuality and reliability are expected, as airport operations run on strict schedules. An understanding of basic safety and security protocols is beneficial, but training will be provided. Flexibility in working hours, including weekends and holidays, is important to meet the demands of the airport environment.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kanpur
Personality Development Basic Computer Skills Cargo Handling Direct Sales Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Airport Cargo
We are looking for enthusiastic and dedicated Airport Staff to join our team in Kanpur. This is a full-time position suitable for individuals with a passion for the aviation industry, whether you are a fresh graduate or have some experience.Key Responsibilities:- **Customer Assistance**: Greet and assist passengers at various points throughout the airport, ensuring they have a positive experience from check-in to boarding.- **Check-in Coordination**: Manage the check-in process for flights, helping passengers with baggage and documentation to ensure a smooth boarding experience.- **Security Compliance**: Ensure that all passengers comply with safety and security regulations by checking IDs and carrying out necessary security protocols.- **Information Desk Management**: Provide accurate flight information to travelers and answer any queries related to airport services, helping them navigate their way around the terminals.- **Baggage Handling Support**: Assist in the timely loading and unloading of baggage, making sure that all bags are safely transported to their respective flights.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be willing to work full-time in an office environment. Strong communication skills are essential, along with a customer-focused attitude. The ability to work in a fast-paced environment, handle stressful situations with ease, and maintain a professional demeanor at all times is expected. Teamwork and collaboration with different departments in the airport are crucial to ensure smooth operations. Those with a flexible schedule and a willingness to learn will excel in this role.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kanpur
Air Hostess Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Air Charter Operation
**Airport Ground Staff Job Description - Kanpur (Uttar Pradesh)****Job Title:** Airport Ground Staff**Location:** Kanpur, Uttar Pradesh
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Customer Manager Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling Airport
We are seeking a dedicated Airport Manager to oversee daily airport operations in Lucknow, India. The ideal candidate will ensure the airport runs smoothly, enhancing the travel experience for passengers and maintaining high safety standards.Key Responsibilities include:1. **Operational Management**: You will supervise all airport activities, making sure that flights are on schedule, and all staff are performing their duties effectively. This includes coordinating with airlines, ground services, and other stakeholders.2. **Safety and Security Oversight**: Ensuring the safety and security of passengers and staff is crucial. You will implement safety protocols and coordinate with security teams to address any concerns.3. **Customer Service Excellence**: You will work to improve customer satisfaction by addressing passenger needs and complaints promptly. Providing information and assistance to travelers will be a critical part of your role.4. **Staff Management**: You will manage airport staff, including training new employees, conducting performance reviews, and fostering a positive work environment.5. **Regulatory Compliance**: Keeping the airport compliant with local and international aviation regulations will be required. This ensures smooth operations and maintains safety standards.The ideal candidate will possess strong communication and organizational skills, a keen problem-solving ability, and the capacity to work well in a fast-paced environment. Flexibility in working hours is important, as airport operations run around the clock. Previous experience in airport management or related fields can be an advantage, though not mandatory.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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Airport Manager Fresher

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Airport Supervisor Staff Management Airline Operations Ground Operation Airport Operation Ground Manager Aviation Problem Solving Customer Manager Passenger Support Airline Customer Service Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling Airport
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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