849

Customer Care Fresher Jobs in Uttar Pradesh

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  • Fresher
  • Varanasi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a dedicated Customer Care Executive to join our team in Varanasi. This is a full-time work-from-home position ideal for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, assisting them with inquiries and resolving issues.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat in a polite and professional manner. Your ability to communicate effectively will ensure customer satisfaction. 2. **Issue Resolution**: Identify customer issues and provide timely solutions. You will need to listen carefully and offer appropriate solutions to ensure a positive experience.3. **Order Management**: Assist customers with order placements, changes, and cancellations. This includes guiding customers through the processes smoothly.4. **Feedback Collection**: Gather customer feedback to improve services. Your insights will help us understand customer needs and enhance our offerings.5. **Documentation**: Maintain accurate records of customer interactions and transactions. This will enable us to track service quality and improve our response strategies.Required Skills and Expectations:Successful candidates should have strong communication skills in English and any local language, along with a pleasant and patient demeanor. You should possess basic computer skills and be comfortable using various software tools. Adaptability and problem-solving abilities are essential to meet customer needs efficiently. A commitment to providing excellent customer service will be key to your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Hindi Typing Hindi Typist Online Data Entry Typing Offline Data Entry Data Typing English Typist Data Entry Data Typist Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support O
We are looking for a Customer Handling Executive to join our team in Lucknow. This role is ideal for individuals who are enthusiastic about providing excellent customer service and have a passion for helping others. You will be the first point of contact for our customers, guiding them through their inquiries and ensuring a positive experience.Key Responsibilities:1. **Customer Interaction**: Communicate effectively with customers via phone, email, or in person to address their questions and concerns. Listening attentively and providing accurate information is essential to build trust and rapport.2. **Issue Resolution**: Identify and resolve customer issues promptly. This involves understanding the problem, providing solutions, and following up to ensure customer satisfaction.3. **Data Entry and Record Keeping**: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving service delivery in the future.4. **Team Collaboration**: Work closely with other team members to share insights and improve overall customer handling strategies. Good teamwork is crucial for creating a seamless experience for customers.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor. An ability to work well under pressure while maintaining professionalism is important. Basic computer skills and familiarity with office software are necessary. A proactive attitude and eagerness to learn will help in providing the best service possible. Previous experience is not mandatory, making this an excellent opportunity for freshers or those with up to 2 years of experience.
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Freshers For Customer Support Executive - Noida

Indezon Business Solutions Pvt Ltd

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Noida Sector 63
English English Language Communication Inbound Calls BPO Voice
We're Hiring Inbound Customer Support Executive (Airtel Payments Bank) Location: Noida, Sector 63 Company: Adroit Synergies Pvt. Itd. Employment Type: Full-Time Candidates: Male Candidates Only
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  • Fresher
  • 5.5 Lac/Yr
  • Gorakhpur
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Gorakhpur, you will play an important role in ensuring a positive experience for airport guests. Your primary responsibilities will include:- **Guest Assistance**: Welcome passengers upon arrival and provide them with the information they need regarding flights, airport services, and directions.- **Handling Inquiries**: Address questions and concerns from travelers, offering solutions and guidance to enhance their experience at the airport.- **Coordination with Teams**: Work closely with airport staff and service providers to ensure smooth operations and assist guests efficiently.- **Feedback Collection**: Gather guest feedback about their experiences and report it to management, helping to improve services and customer satisfaction.- **Problem Resolution**: Quickly handle and resolve any issues that may arise, ensuring that all guests feel supported and valued during their time at the airport.To succeed in this role, you should possess strong communication skills and a friendly demeanor. Being patient and understanding towards different types of passengers is essential. In addition, you should have good problem-solving abilities to address guest concerns effectively. Basic knowledge of airport operations will be a plus. A willingness to learn and adapt to various situations is important, as is a commitment to providing excellent customer service. If you are a recent 10th-grade graduate looking for full-time work in a dynamic environment, this position is a great opportunity for you.
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Jhansi
SALES Retail Sales Customer Handling Customer Support
SHOWROOM SALES
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Ghaziabad
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
As a Boarding Pass Executive based in Ghaziabad, you will play a key role in ensuring a smooth check-in process for travelers. Your main duties will include:- **Preparing Boarding Passes**: You will generate and issue boarding passes to passengers, ensuring that all details are correct and in accordance with airline regulations.- **Assisting Passengers**: Help passengers with any queries related to their boarding passes, including explaining seating arrangements and baggage policies.- **Coordinating with Airlines**: Work closely with various airline representatives to handle any issues or changes related to check-in and boarding processes.- **Maintaining Records**: Keep accurate records of issued boarding passes and passenger information to ensure compliance with security and operational requirements.- **Ensuring Compliance**: Adhere to safety and security regulations to protect passenger data and uphold the integrity of the boarding process.To succeed in this role, candidates should have the following skills and qualities:- **Communication Skills**: Strong verbal and written communication skills are essential to interact effectively with passengers and team members.- **Attention to Detail**: You must be meticulous in checking passenger details to prevent errors that could affect travel plans.- **Customer Service Orientation**: A friendly and helpful attitude is a must, as you will be assisting passengers throughout their check-in experience.- **Problem-Solving Abilities**: You should be able to think on your feet and resolve issues promptly while maintaining a calm demeanor.- **Team Player**: Collaborating with colleagues and airline staff is crucial to ensure an efficient operation. This position is suitable for candidates with no prior experience up to six years, and a minimum education of a 12th-grade pass.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Bijnor
Receptionist Activities Telephone Handling Customer Communication Computer Skills Office Work Front Desk General Administration Convincing Power
we are looking for female candidates for front desk receptionist who may talk to our client via telephone and face to face just to confirm about their car detailings.
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  • Fresher
  • 2.3 Lac/Yr
  • Noida Sector 2
Customer Relationship Customer Support Customer Management Customer Handling Customer Care Communication Skills
As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- **Problem Resolution:** Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- **Product Knowledge:** Maintain a deep understanding of the companys products and services to assist customers accurately.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- **Record Keeping:** Document customer interactions and transactions in the companys system for future reference and analysis.- **Collaboration:** Work with team members and other departments to ensure a seamless customer experience.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.
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  • 0 - 4 yrs
  • 8.0 Lac/Yr
  • Indira Nagar Lucknow
Customer Care Cons Customer Guidance Customer Relationship Non Voice Process Chat Support
We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- **Resolve Issues:** Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- **Process Orders:** Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.**Required Skills and Expectations:**- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Lucknow
Microsoft Excel Customer Service Basic Computer Skills Computer Operations Coordination Skills Microsoft Office
Position: Back Office CoordinatorJob Location: Ahmamau, LucknowWorking Days: 6 DaysSalary: Negotiable
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Hiring Freshers || Delivery Boy

Zenx Logistics Private Limited

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kanpur
Customer Service Delivery Delivery Excellence Hard Working
We are looking for a reliable and dedicated Delivery Boy to join our team in Kanpur. This role involves transporting goods from one location to another efficiently and safely. Ideal candidates will have a strong commitment to providing excellent service.Key Responsibilities:1. **Order Delivery**: Successfully deliver packages to customers within specified time frames, ensuring items are handled with care and delivered intact.2. **Route Planning**: Determine the best routes for delivery to avoid delays and ensure timely arrivals.3. **Customer Interaction**: Engage with customers professionally and courteously, providing excellent customer service and addressing any questions or concerns.4. **Record Keeping**: Maintain accurate records of deliveries, including tracking information and obtaining customer signatures as required.5. **Vehicle Maintenance**: Ensure that the delivery vehicle is clean, well-maintained, and fueled to guarantee safe and efficient transportation.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and a strong awareness of road safety. Good time management skills and the ability to follow directions are essential. You should possess excellent communication skills to interact positively with customers and be comfortable working independently, as this is a work-from-home position. Applicants must be male and have no prior experience required; a willingness to learn and adapt is essential for success in this role.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 5
Customer Care Customer Support Customer Handling Domestic BPO
Handle customer queries via calls, emails, and chats.Provide accurate information regarding products and services.Resolve customer complaints and ensure customer satisfaction.Maintain records of customer interactions and follow-ups.Escalate complex issues to the concerned department when required.Achieve daily productivity and quality targets.
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  • Fresher
  • Kasganj
Packing Warehouse Helper Customer Management Customer Handling Good Communication Shop Assistant
Cleaning and maintenance of the retail store, full sanitization everyday , deal with the customer , packing ,maitain hygine of the store ,
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Gorakhpur
Banking Regulations Customer Service
As a Branch Banking Officer, your role is essential in providing excellent customer service and ensuring smooth operations within the branch. You will be responsible for various tasks that support both customers and the banking team.**Key Responsibilities:**- **Customer Assistance:** Greet and assist customers with their banking needs, answering questions about products and services to ensure a positive experience.- **Account Management:** Support customers in opening, managing, and closing bank accounts while ensuring compliance with regulations and bank policies.- **Transaction Processing:** Handle financial transactions such as deposits, withdrawals, and transfers accurately and efficiently, maintaining a high level of attention to detail.- **Sales Support:** Promote banking products and services to customers, helping to meet branch sales targets through effective communication.- **Problem Resolution:** Address and resolve customer complaints or issues promptly, escalating matters when necessary to ensure customer satisfaction.- **Report Preparation:** Assist in preparing regular reports on branch activities and customer feedback to help improve services and efficiency.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and team members.- Basic understanding of banking procedures and products, which can be developed through on-the-job training.- Good organizational skills to manage multiple tasks and responsibilities efficiently.- A detail-oriented mindset to ensure accuracy in transactions and record-keeping.- Proficiency in basic computer applications, as they are essential for transaction processing and report generation.- Ability to work in a team environment and contribute to a positive workplace culture.You should be eager to learn and grow within the banking industry, bringing a helpful attitude to engage with customers and support your colleagues.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Bareilly
Sales Direct Sales Sales Process Solar Consultant Retail Sales Customer Care Coordination Skills
We are seeking a motivated and organized Sales Coordinator to support our sales team in Bareilly, India. This is a full-time in-office position suitable for females and is ideal for candidates with little to no experience who want to start their careers in sales.The Sales Coordinator will be responsible for assisting the sales team with day-to-day operations, managing customer inquiries, and coordinating sales activities. You will help maintain accurate sales records and prepare reports, ensuring that the team has the necessary tools for success. Additionally, you will handle communication with clients and support scheduling meetings and presentations.Key responsibilities include:1. **Sales Support**: Assist the sales team by preparing proposals, reports, and documentation to streamline operations and improve efficiency.2. **Customer Interaction**: Respond to customer queries promptly and effectively to maintain a positive client relationship and support sales efforts.3. **Data Management**: Keep sales records up to date, ensuring accurate tracking of leads, sales activities, and customer information.4. **Meeting Coordination**: Organize and schedule appointments, meetings, and conferences for the sales team to optimize their productivity.Required skills and expectations:The ideal candidate should have at least a 10th-grade education and demonstrate strong communication skills. Organizational skills and attention to detail are essential for this role. A positive attitude, willingness to learn, and ability to work well in a team environment will be crucial for success as a Sales Coordinator.
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  • Fresher
  • 2.8 Lac/Yr
  • Lucknow
Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Office Work Customer Communication Front Desk Computer Skills Front Office
We are looking for a friendly and organized individual to join our team as an Office Receptionist in Lucknow, India. As a Receptionist, you will be the first point of contact for visitors and clients. You will handle incoming calls, manage the reception area, and assist with administrative tasks.Key Responsibilities:- Greet visitors and clients in a professional and friendly manner- Answer and transfer incoming calls promptly- Maintain a clean and organized reception area- Assist with administrative tasks such as data entry and filingSkills and Expectations:- Excellent communication and interpersonal skills- Strong organizational abilities- Ability to multitask and prioritize tasks effectively- Proficient in Microsoft Office applications- Willingness to learn and adapt to new tasks and responsibilities.Contact HR ISHIKA THAKUR MAAM 8960922990
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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  • Fresher
  • Noida Sector 18
Good Communication Customer Handling
Job Description - Tele CallerPosition:* Tele CallerLocation:* Noida Sector 18Working Hours:* 10:00 AM - 7:00 PMDepartment:* Sales / Customer SupportJob SummaryWe are looking for a proactive and enthusiastic *Tele Caller* to join our team. The candidate will be responsible for connecting with retailers, promoting transactions on our platform, pitching our service packs, and providing day-to-day support to retailers. The ideal candidate should have good communication skills and a customer-focused approach.Key ResponsibilitiesConnect with retailers through calls on a daily basis.Follow up with retailers who are not actively doing transactions and encourage them to start/restart transactions.Explain and promote the company
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  • 0 - 1 yrs
  • Agra
Customer Support Chat Support Gmail
We are looking for a dedicated and customer-focused Email Support Executive to handle customer queries, complaints, and requests through email communication. The ideal candidate should possess excellent written communication skills, problem-solving abilities, and a strong commitment to customer satisfaction.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Lucknow
Customer Relationship Customer Service
As a Relationship Manager based in Lucknow, you will play a crucial role in managing and nurturing client relationships. Your primary goal will be to ensure client satisfaction and loyalty while supporting the growth of our organization. **Key Responsibilities:**- **Client Engagement:** Interact with clients regularly to understand their needs, provide support, and gather feedback to strengthen relationships.- **Account Management:** Oversee a portfolio of clients, ensuring their goals are met through effective communication and service delivery.- **Problem Resolution:** Address and resolve any issues or concerns raised by clients promptly to maintain trust and satisfaction.- **Sales Support:** Assist in identifying potential opportunities for upselling or cross-selling products/services to enhance client value.- **Market Research:** Stay informed about market trends and competitor offerings to provide clients with relevant insights and recommendations.- **Reporting:** Prepare and present regular reports on client engagement and account performance to stakeholders, ensuring transparency.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective client interactions.- Ability to build and maintain professional relationships with clients, demonstrating empathy and responsiveness to their needs.- A proactive approach to problem-solving, with the capability to address client concerns efficiently.- Basic understanding of sales principles will be helpful in identifying upsell opportunities.- Willingness to learn and adapt, with a positive attitude towards challenges and team collaboration.- Candidates with 0 - 2 years of experience are encouraged to apply, as we value enthusiasm and a desire to grow more than extensive experience.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Gorakhpur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive in Gorakhpur, you will play a vital role in ensuring a smooth and efficient experience for travelers. This position is suitable for individuals with minimal experience who are eager to learn and grow in the aviation industry.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers with check-in, baggage handling, and provide information about flights and airport facilities to enhance their travel experience.- **Check-in Procedures:** Ensure the check-in process is efficient by verifying travel documents, issuing boarding passes, and guiding passengers to their boarding gates.- **Communication:** Collaborate with various departments, including ground staff and airlines, to facilitate effective communication and resolve any passenger issues promptly.- **Safety Compliance:** Adhere to airport safety regulations and procedures to ensure the safety of passengers and staff at all times.- **Handling Customer Queries:** Address and resolve customer inquiries or complaints, providing timely solutions to enhance customer satisfaction.**Required Skills and Expectations:**Candidates should be highly motivated, with a positive attitude and excellent communication skills. A strong customer service focus is essential, as you will interact directly with passengers. Basic computer skills and the ability to work in a fast-paced environment are necessary. Candidates must be able to work flexible hours, including weekends and holidays, as the airport operates round the clock. You should be a quick learner and adapt easily to new situations, ensuring that you contribute positively to the team. A minimum educational qualification of 10th grade is required.
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  • Fresher
  • 7.0 Lac/Yr
  • Gorakhpur
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive, you will play a vital role in the daily operations at the airport. Your responsibilities will include the following:- **Aircraft Loading and Unloading**: You will be responsible for loading and unloading baggage and cargo from aircraft, ensuring that all items are handled with care and according to safety regulations.- **Ground Support Operations**: Working alongside ground crew, you will assist in various operations such as marshaling aircraft to and from the gate and ensuring that all necessary equipment is ready for use.- **Safety Checks and Compliance**: Your duties will include conducting regular safety checks of the ramp area and following all airport safety regulations to ensure a secure working environment.- **Communication**: You will communicate effectively with team members and other airport staff to coordinate operations and ensure timely handling of aircraft.- **Equipment Handling**: You will operate ground support equipment, such as tugs and belt loaders, and will be required to perform basic maintenance checks on these vehicles.To succeed in this role, you must possess strong communication skills and the ability to work effectively in a team. Attention to detail and a commitment to safety are essential. Physical stamina is required, as the job involves lifting heavy items and working outdoors in varying weather conditions. Freshers are welcome, and a minimum education level of 10th standard is required for this full-time position.
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  • Fresher
  • 6.0 Lac/Yr
  • Gorakhpur
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive, you will play an essential role in ensuring the smooth operation of airport activities. Your primary responsibilities will include:- **Aircraft Marshalling**: Direct aircraft to their parking areas using hand signals, ensuring safe and efficient movement on the ramp.- **Baggage Handling**: Load and unload passenger luggage and cargo from aircraft, ensuring that everything is handled carefully to avoid damage.- **Safety Checks**: Conduct routine checks on equipment and the operational area to maintain safety standards and prevent accidents.- **Communication**: Coordinate with flight crew and ground personnel to ensure timely and accurate information flow regarding aircraft status and requirements.- **Equipment Operation**: Operate various ground support equipment safely, including tugs and loaders, adhering to all operational protocols.- **Customer Interaction**: Assist passengers as needed, providing exceptional service and addressing any inquiries related to baggage or flight details.To succeed in this role, candidates are expected to have:- A strong commitment to safety and teamwork, as you will work in a fast-paced environment with other team members.- Good physical fitness, as the job involves lifting heavy luggage and working outside in varying weather conditions.- Basic communication skills to effectively interact with passengers and colleagues.- A willingness to learn and adapt to airport operations and procedures.- Flexibility to work various shifts, including nights, weekends, and holidays, to meet the operational needs of the airport.Freshers are welcome to apply as training will be provided.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Lucknow
Back Office Processing Coordination Skills Back End Processing Basic Computers Customer Care Computer Operations Backend Process MS Office Word Backend Basic Computer Skills Typing Skills Data Entry
We are looking for a Back Office Executive in Lucknow, India, who is eager to start their career. This is a full-time position suitable for candidates with 0 to 1 year of experience. The ideal candidate will help ensure smooth office operations.Key Responsibilities:1. **Data Entry**: Enter and maintain accurate information in databases and spreadsheets. Attention to detail is crucial to ensure all records are correct.2. **Document Management**: Organize and file important documents both physically and electronically. Proper filing helps in quick access and retrieval of necessary information.3. **Customer Support**: Assist with inquiries from clients and customers via phone or email. Providing timely and friendly responses is essential to maintain good relationships.4. **Reporting**: Prepare daily, weekly, or monthly reports as required. This involves summarizing information and presenting it clearly to supervisors.5. **Administrative Tasks**: Assist with general office duties such as managing office supplies and scheduling meetings. These tasks contribute to the overall efficiency of the workplace.Required Skills and Expectations:Candidates should possess strong communication skills to effectively engage with team members and clients. Proficiency in basic computer applications such as MS Office is necessary for daily tasks. A positive attitude and willingness to learn are important traits to succeed in this role. As a Back Office Executive, maintaining confidentiality and being organized are key to performing well in a fast-paced environment.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Lucknow
Customer Relationship Receptionist Activities Front Desk Computer Skills General Administration Telephone Handling Convincing Power Customer Communication Office Work Front Office
We are hiring a Receptionist for our hospital who will be responsible for front desk management along with OPD and IPD billing. The ideal candidate should have prior experience in hospital settings, strong communication skills, and basic knowledge of billing software.Key Responsibilities:Greet and guide patients and visitors in a polite and helpful manner.Manage patient registration for OPD and IPD.Generate and manage bills for OPD and IPD patients.Handle cash, UPI, and card payments with proper record-keeping.Maintain patient records and update billing software regularly.Coordinate with doctors, nurses, and departments for patient-related queries.Answer phone calls and assist with appointment scheduling.Ensure cleanliness and orderliness at the front desk area.Job Type: Full-timePay: From -15,000.00 per monthFor more joining details contact HR DEPARTMENT - 8736010297
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Hindi Typing Hindi Typist Online Data Entry Typing Offline Data Entry Data Typing English Typist Data Entry Data Typist Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support O
We are looking for a dedicated Customer Handling Executive in Kanpur, India, who will ensure excellent service to our customers and assist them with their inquiries. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Customer Support: Address customer inquiries and provide accurate information about products and services, ensuring a positive experience for every customer.2. Issue Resolution: Handle customer complaints or issues by identifying the problem and offering appropriate solutions in a professional manner.3. Communication: Maintain clear and friendly communication with customers through various channels, such as phone, email, or in-person interactions.4. Documentation: Record customer interactions and update their details in the system to help maintain accurate records for future reference.5. Team Collaboration: Work closely with team members and other departments to ensure customer needs are met efficiently and effectively.Required Skills and Expectations:We seek individuals with strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential for managing customer inquiries and complaints. Candidates should be detail-oriented, organized, and able to work collaboratively in a fast-paced office environment. Basic computer skills are necessary for maintaining records and handling customer information accurately. A commitment to delivering high-quality service and understanding customer needs will be crucial for success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to join our team in Kanpur, India. This full-time role is ideal for individuals with a passion for customer service and the ability to work in a fast-paced environment. No prior experience is required, making it a great opportunity for recent school graduates.Key Responsibilities:1. **Customer Assistance:** Greet and assist passengers with check-in, boarding, and any inquiries they may have. Providing excellent customer service is essential to ensure a pleasant travel experience.2. **Baggage Handling:** Help passengers manage their baggage, ensuring it is safely stored and delivered. This includes loading and unloading luggage from aircraft and guiding passengers on baggage policies.3. **Safety and Security Compliance:** Follow airport regulations and safety procedures to maintain a secure environment. This includes monitoring passenger flow and ensuring that all safety protocols are adhered to.4. **Coordination with Other Departments:** Work closely with airline and airport personnel to facilitate smooth operations. Effective communication is key to ensuring all flights operate on time.Required Skills and Expectations:Candidates should have a minimum educational qualification of passing the 12th grade. Strong communication skills and a friendly demeanor are essential for interacting with passengers. The ability to work as part of a team and adapt to changing situations is important. A commitment to providing high-quality service is crucial to succeed in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Varanasi
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff in Varanasi, India, to support daily airport operations. This is a full-time position suitable for candidates with a 12th-grade education and 0 to 2 years of experience. Key responsibilities include:- Customer Service: Assist passengers with their inquiries, providing information about flights, directions, and airport facilities to ensure a positive experience.- Check-in Assistance: Help passengers with the check-in process, including printing boarding passes and handling luggage queries.- Security Checks: Support the security team by ensuring that the screening process runs smoothly and that passengers comply with all airport regulations.- Baggage Handling: Assist in managing luggage movement, ensuring it is appropriately loaded and unloaded from aircraft and transported to the baggage claim area.- Team Support: Collaborate with other airport staff members to maintain efficient operations and respond to any emerging issues promptly.Required skills and expectations include:- Strong Communication: Ability to communicate clearly and effectively with passengers and team members.- Problem-Solving Skills: Ability to address passenger concerns and resolve issues that may arise during operations.- Attention to Detail: Careful attention to procedures and passenger needs to ensure safety and satisfaction.- Team Player: Work well with colleagues from diverse backgrounds to create a supportive workplace.- Adaptability: Be prepared to handle a variety of tasks in a fast-paced environment. We welcome motivated individuals who are eager to contribute to an exciting work environment.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Varanasi
Airport Ticketing Airline Operations Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Air Ticketing Aircraft Maintenance Aviation Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming
We are looking for enthusiastic Ground Staff to join our team in Varanasi. This full-time position is suitable for individuals with no prior experience as well as those with up to six years of experience. A minimum education of 12th pass is required.Key Responsibilities:1. **Customer Service**: Greet and assist passengers at the airport. You will provide information regarding flight schedules, baggage claims, and address any inquiries to ensure a pleasant travel experience.2. **Check-in Procedures**: You will help passengers with the check-in process, including issuing boarding passes and verifying travel documents. Accuracy and attention to detail are essential in this role.3. **Baggage Handling**: Ensure the proper handling and delivery of passenger luggage. This involves tracking the luggage and assisting in lost baggage situations while communicating effectively with passengers.4. **Safety and Security**: You will participate in safety procedures and ensure compliance with regulatory requirements. This includes checking documents and maintaining a secure environment at all times.5. **Team Collaboration**: Work closely with fellow team members and other departments to provide seamless service to passengers. Good communication and teamwork are vital for success in this role.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, and a friendly demeanor. You should demonstrate a strong commitment to customer service and be able to work efficiently under pressure. A good understanding of basic computer operations will be beneficial. Additionally, a proactive attitude and willingness to learn are essential qualities for this position.
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Ground Staff Fresher

Bhartiya Airways

  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Lucknow
Airport Ticketing Airline Operations Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Air Ticketing Aircraft Maintenance Aviation Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming
We are seeking enthusiastic and responsible ground staff to join our team in Lucknow. This position is ideal for fresh graduates or individuals with up to six years of experience who can ensure smooth operations at the airport.Key Responsibilities:1. Passenger Services: Greet and assist passengers during check-in, boarding, and disembarking. Provide information on flight schedules and gate changes, ensuring a pleasant travel experience.2. Luggage Handling: Manage the loading and unloading of baggage, ensuring items are secured and transported safely. Check for lost or damaged baggage and assist passengers in tracking their belongings.3. Safety and Security: Conduct safety checks on baggage and adhere to airport security protocols. Collaborate with security personnel to create a safe environment for all travelers.4. Customer Support: Address passenger inquiries and resolve complaints in a courteous manner. Facilitate a smooth flow of information, ensuring passengers feel valued and attended to.5. Team Collaboration: Work closely with fellow team members to maintain operational efficiency. Demonstrate a strong sense of teamwork to support overall airport operations.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to effectively interact with passengers and colleagues. A strong focus on customer service is essential, along with attention to detail and the ability to handle stressful situations calmly. Working knowledge of safety procedures and a team-oriented attitude will contribute to the success of our operations. Flexibility to work in shifts, including weekends and holidays, is required.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Kanpur
Airport Ticketing Airline Operations Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Air Ticketing Aircraft Maintenance Aviation Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming
We are looking for dedicated individuals to join our team as Ground Staff in Kanpur. This role is ideal for those with a passion for customer service and teamwork, regardless of experience.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, ensuring their needs are met and providing information about flights and services.2. **Check-In Support**: Help passengers with the check-in process, including printing boarding passes and handling baggage.3. **Safety and Security**: Maintain a safe and secure environment by following safety protocols and ensuring compliance with airport regulations.4. **Baggage Handling**: Manage the loading and unloading of luggage to ensure that all baggage is handled with care and delivered to the right destination.5. **Communication**: Coordinate with other staff and departments to ensure smooth operations and relay important information regarding flight schedules and delays.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills, as interacting with passengers and team members is essential. A positive attitude and willingness to help others are important traits. You should be able to work in a fast-paced environment and remain calm under pressure. Basic computer skills are required for check-in and communication purposes. A minimum education level of 12th grade is necessary, and while experience can range from 0 to 6 years, a commitment to learning and a strong work ethic are valued.
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  • Fresher
  • Lucknow
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- **Responding to Customer Inquiries:** Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- **Providing Product Information:** Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- **Troubleshooting Issues:** Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- **Maintaining Customer Records:** Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- **Following Up with Customers:** Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- **Excellent Communication Skills:** You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- **Problem-Solving Abilities:** A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- **Customer-Oriented Mindset:** Being focused on customer needs and striving to enhance their experience is crucial for this position.- **Basic Computer Proficiency:** Familiarity with common software applications is required to handle customer interactions efficiently.- **Adaptability:** As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.
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  • Fresher
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.
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  • Fresher
  • Aligarh
Customer Relationship Customer Care Customer Service Customer Support Customer Management Customer Communication Call Center Customer Handling
We are looking for a Customer Care Executive to join our team. This is a full-time work-from-home position based in Aligarh. Ideal candidates will be freshers with a minimum education of passing the 12th grade.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions via phone, email, or chat. You will provide information about products and services, helping customers understand what we offer.- **Resolve Issues:** Address customer complaints and concerns promptly. You will work to resolve issues efficiently to ensure customer satisfaction.- **Document Interactions:** Keep accurate records of customer interactions and transactions. This helps in tracking the progress of issues and providing updates to customers.- **Offer Product Recommendations:** Suggest products or services that meet the customer's needs. Youll use your knowledge to guide customers toward the best choices.- **Maintain a Positive Attitude:** Provide friendly and professional service. Building good relationships with customers is key to our success.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to speak clearly and listen carefully, ensuring that customers feel heard and understood.- **Problem-Solving Abilities:** Strong analytical skills are important for resolving issues. You should be able to think quickly and find effective solutions.- **Basic Computer Knowledge:** Familiarity with computer systems and software is necessary for managing customer interactions.- **Customer-Oriented Mindset:** A passion for helping others and the ability to maintain a positive attitude even in difficult situations is crucial. This role is perfect for those looking to start a career in customer service.
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