Customer Care Executive Graduate Jobs in West Bengal

We are looking for a skilled International Travel Sales Executive to join our team in Rajarhat Gopalpur. This role is ideal for a motivated individual with a passion for travel and an ability to connect with clients.As an International Travel Sales Executive, your primary responsibility will be to sell international travel packages to potential customers. You will engage with clients to understand their travel needs, provide personalized recommendations, and assist them in designing their dream vacations. You will also work closely with travel suppliers to negotiate the best rates and ensure quality service.Key responsibilities include:- **Client Engagement:** Build strong relationships with clients by understanding their travel preferences and offering tailored solutions.- **Sales Targets:** Meet and exceed sales targets by proactively seeking out new clients and upselling travel packages.- **Market Research:** Stay updated on global travel trends and competitor offerings to provide clients with relevant information.- **Documentation:** Prepare travel itineraries and ensure all necessary arrangements, such as flights, accommodations, and activities, are organized properly.You should possess excellent communication and interpersonal skills, with a demonstrated ability to sell and negotiate effectively. A strong customer service orientation is essential. Candidates must have at least 1-2 years of sales experience in the travel industry and should hold a graduate degree. This full-time position requires you to work from the office in a collaborative environment.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.POST- Ground Staff (under Airlines )Responsibilities :-1 . Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.2. Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.3. Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.4. Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.NOTES :-Candidates should have good communication skills and have Pleasent personalityCandidates should have a Valid PassportNo Vissible Tatoos.Interested Candidates mail your resume at atihrdepartment@gmail.com Or can whtasapp your cv to 8482069603.Interview Date - 03rd July - 10th JulyVenue- DumdumTHIS IS NOT A CONSULTANCY

We are looking for a Back Office Executive in Kolkata who will support daily operations and ensure smooth functioning of the office. This role is suitable for fresh graduates and individuals with up to five years of experience.Key Responsibilities:1. **Data Entry**: Accurately input and manage data in our systems to ensure information is up-to-date and accessible.2. **Documentation**: Prepare and maintain important documents, files, and records, ensuring they are organized and readily retrievable.3. **Communication**: Assist in coordinating communication between departments and responding to inquiries, helping to facilitate effective information flow.4. **Inventory Management**: Monitor and record the inventory of office supplies, ensuring that necessary materials are always available and replenished as needed.5. **Reporting**: Generate reports related to office operations, assisting management in evaluating performance and making informed decisions.To succeed in this role, candidates should possess strong attention to detail, good organizational skills, and the ability to manage multiple tasks effectively. Proficiency in using computers and office software is essential. A collaborative spirit and willingness to learn are expected, as is a professional attitude towards work and colleagues.

We are looking for a dedicated Customer Support Executive to join our team in Kolkata. This is a full-time role suitable for candidates with 0 to 1 year of experience, and you will work from our office.**Key Responsibilities:**- **Assist Customers**: Respond to customer inquiries and provide accurate information regarding products and services to ensure a positive experience.- **Resolve Issues**: Address and resolve customer complaints in a timely manner, demonstrating empathy and problem-solving skills to enhance customer satisfaction.- **Maintain Records**: Document customer interactions and maintain accurate records of queries and resolutions to help improve future customer service.- **Follow Up**: Proactively follow up with customers to ensure their issues are resolved and gather feedback to continually improve service quality.- **Team Collaboration**: Work closely with other team members, sharing insights and suggesting improvements to enhance the overall customer support process.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude with a focus on customer satisfaction is essential. Basic knowledge of computers and proficiency in using customer support software will be beneficial. Candidates should be detail-oriented and able to manage time efficiently while handling multiple tasks. A willingness to learn and adapt to new challenges will help you thrive in this role.

Urgent hiringJob Role - Retail sales ExecutiveLocation - Camac street, KolkataSalary - upto 50kExperience - Min 1 yr exp in Retail salesMale / Female both can applyShare me your resume at 7003540843

As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.

As a Front Office Executive, you will be the first point of contact for clients and guests, playing a vital role in creating a positive impression of the organization. The position is based in Rajarhat Gopalpur and is suited for candidates with a background in various fields including B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, or B.Sc.**Key Responsibilities:**- **Greet and Assist Guests:** Welcome guests warmly and provide them with necessary information or support to ensure a pleasant experience from the beginning.- **Manage Phone Calls:** Answer incoming calls promptly, redirecting them to the appropriate departments and ensuring effective communication at all times.- **Maintain Front Desk Operations:** Oversee the daily operations at the front desk, including managing schedules, bookings, and ensuring the area is tidy and organized.- **Handle Correspondence:** Receive and manage physical and digital correspondence, ensuring timely responses and proper documentation.- **Maintain Customer Records:** Update and maintain customer databases to enhance service quality and for future reference.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills that help in interacting effectively with clients and team members. A friendly demeanor and the ability to multitask are essential for managing the fast-paced front office environment. Proficiency in basic computer applications is required to handle tasks such as managing databases and correspondence. Attention to detail and organizational skills are also crucial to ensure efficient operations at the front desk. A professional appearance and a positive attitude are expected traits for this role.

We are looking for a dedicated Customer Care Executive to join our team. As a key member of the customer service department, you will play an essential role in ensuring customer satisfaction by addressing their needs and inquiries effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, providing assistance and resolving issues in a timely manner.- **Provide Product Information:** Offer detailed information about our products and services, helping customers make informed decisions that meet their needs.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure updated records for future reference.- **Resolve Complaints:** Listen to customer concerns and work towards satisfactory solutions, ensuring they feel valued and respected.- **Follow Up with Customers:** Reach out to customers after their issues are resolved to ensure their satisfaction and gather feedback for continuous improvement.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both written and verbal, with the ability to listen actively. You should be comfortable using technology for communication and have basic computer skills, including familiarity with email and chat applications. A positive attitude and the ability to remain calm under pressure are essential. Prior experience in customer service is a plus, but not mandatory. A strong willingness to learn and a commitment to helping customers are expected traits for this role.

As a Customer Care Executive in our Paikpara, Kolkata office, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent service. Your key responsibilities include answering phone calls, emails, and live chats promptly, addressing customer concerns professionally, and ensuring customer satisfaction.The ideal candidate should have 1-2 years of experience in customer service roles, possess excellent communication skills, and be able to multitask effectively. A graduate degree is required for this position, and candidates should be comfortable working in a fast-paced environment. We are looking for a detail-oriented and customer-focused individual who can work well in a team and adapt to changing priorities. If you thrive on helping customers and have a passion for providing exceptional service, we want to hear from you.

Handle incoming customer queries through calls, emails, and chat.Provide accurate information about products, services, and policies.Resolve customer complaints professionally and efficiently.Maintain records of customer interactions and follow-ups.Escalate complex issues to the senior team when necessary.Ensure customer satisfaction by giving timely solutions.Work with the team to improve customerexperience

Axis Bank Young Bankers Program (ABYBP) Profile: Assistant Manager Axis Bank CTC: 4.42 LPA (Including Bonus & Benefits) Location: PAN India Program Details:4 Months Residential Training @ Manipal Academy, Bengaluru (5K/month stipend)3 Months Internship at Axis Bank branches5 Months On-the-Job Training (Full Salary)PG Diploma in Banking Services from MAHE after completion Eligibility:Graduate / Postgraduate (Any Stream) Min. 50% Marks or Final Year StudentsAge: Up to 30 YearsGood Communication Skills Benefits:Earn while you learnAssured job as Assistant Manager in Axis BankProfessional training + career growth in BFSI sector

Freshers candidate needed

I need a young female preferably from fashion designing background, if not then she should be smart, intelligent, should have ability to influence the clients. She will give query to our wholesale buyers and multi designer stores in India and abroad and should be alert in 24 x 7. She has to execute the orders / stock piece through execution department and would ensure the order reaches to the buyers/clients within the stipulated time. We would give the candidates a thorough training. We are looking forward to the client who will grow with our organization and would prefer long term career.

We are looking for 10 Gold Loan - Gold Appraiser Posts in Bidhansarani, Beleghata, Kolkata, Kasba East, Kolkata, Prince Anwar Shah Road, Kolkata, Shyamnagar, Kolkata, with deep knowledge in Sales, Marketing, Gold Loan Executive, Gold Loan Officer, Nbfc and Required Educational Qualification is : B.A, B.Com, B.Sc, Other Bachelor Degree

we are hiring for concentrix (Kolkata)

A CMMI Level 3 organization with office Salt Lake, Kolkata is hiring smart fresher and experienced candidates with excellent speaking skills in Bengali and Hindi for one of it's major Domestic Citizen Service project. Role & responsibilities Receiving inbound calls and greeting the caller queriesTo understand the query and route the call to concerned department/sInbound domestic voice process (Bengali and Hindi) - no sales targetDesired Candidate Profile :Graduation with Honors is mandatory in any stream may applyCandidates must have good communication skill in Bengali, Hindi &/or EnglishAptitude towards customer care with good listening skillsEnergetic, presence of mind and enthusiastic attitudeWilling to work in rotational shifts (Morning: 6.30 AM to 1 PM) (Evening : 1 PM to 9 PM) (Night : 9PM to 6 AM) Perks and benefits - Gross Salary: 13,000- Provident Fund (PF)- Employee State Insurance (ESI)- Travel Allowance- Meal Allowance

We are looking for a Passport Checking Executive in Kolkata. This is a full-time role suitable for fresh graduates who want to start their career in the travel and immigration industry. The main responsibility is to review and validate passport applications to ensure they meet all necessary requirements.Key Responsibilities:1. **Application Review**: Examine passport applications thoroughly to ensure all required documents are complete and valid.2. **Verification Process**: Verify the authenticity of the documents submitted, checking against official databases and resources as needed.3. **Customer Assistance**: Provide support to applicants, answering queries and guiding them through the passport application process.4. **Data Entry**: Maintain accurate records by entering application details into the system, ensuring all information is up-to-date and precise.5. **Compliance Checks**: Ensure that all applications comply with government regulations and policies related to passport issuance.Required Skills and Expectations:Candidates should have a strong attention to detail, as accuracy is crucial in this role. Good communication skills are necessary to assist applicants effectively and provide clear information. Proficiency in using computers and software for data entry is also important. Candidates should be capable of working independently in a fast-paced office environment and managing multiple tasks efficiently. A positive attitude and a willingness to learn will help build a successful career in this field.If you have any queries, you can contact this number- +91 6290979823 (Calling/ Send your CV this WhatsApp number)

We are looking for a friendly and enthusiastic Air Hostess to join our team in Kolkata, India. This role is perfect for fresh graduates who are eager to pursue a career in aviation and love providing excellent customer service.Key Responsibilities:1. **Passenger Safety**: Ensure the safety and comfort of passengers throughout the flight by delivering safety briefings and being attentive to their needs.2. **Customer Service**: Greet passengers warmly, assist with seating, and attend to any queries or requests they may have. Your goal is to create a pleasant travel experience.3. **Food and Beverage Service**: Serve meals and refreshments, taking care to accommodate dietary restrictions and preferences, ensuring all passengers enjoy their flight.4. **Conflict Resolution**: Address and resolve any conflicts or issues that may arise during the flight, maintaining a calm and professional demeanor.5. **Team Collaboration**: Work closely with the flight crew to ensure effective communication and coordination, striving for smooth operations at all times.Required Skills and Expectations:Candidates must possess effective communication skills, enabling them to interact positively with passengers and team members. A friendly attitude and a strong desire to help others are essential. Good problem-solving abilities will assist in handling unexpected situations. Additionally, candidates should be adaptable, working effectively in a dynamic environment. A professional appearance and a commitment to maintaining high standards of service are expected in this role.If you have any queries, you can contact this number- + 91 6290979823 ( Calling/ Send Your CV this WhatsApp number)

We are looking for a Customer Care Executive to join our team in a part-time work-from-home role. The ideal candidate will help ensure our customers have the best experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer questions via phone, chat, or email promptly and accurately to provide excellent service.- **Resolve Issues:** Listen to customers problems and find effective solutions, ensuring their concerns are addressed quickly and satisfactorily.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Share clear and accurate information about our products and services to help customers make informed decisions.- **Follow Up:** Reach out to customers after their issues have been resolved to ensure satisfaction and gather feedback for improvement.**Required Skills and Expectations:**Candidates should have strong communication skills, both written and verbal, to engage effectively with customers. A high level of empathy and patience is essential for understanding customer needs and resolving issues kindly. Basic computer skills are necessary, including proficiency in using email and chat platforms. Candidates should be organized and able to manage time efficiently, especially while working from home. A customer-oriented mindset, with a focus on delivering high-quality service, and a willingness to learn will help you excel in this role. No prior experience is required, but a can-do attitude is a must.

Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Freshers candidate needed