Female - Looking For Domestic Reservation Executive Fresher

As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.

Key Responsibilities:

- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.

- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.

- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.

- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.

- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.

Required Skills and Expectations:

Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.

• Experience

  Fresher

• No. of Openings

  20

• Education

  Graduate

• Role

  Domestic Reservation Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020