As a Ticketing Executive, you will be responsible for assisting customers with booking tickets for various modes of transportation such as flights, trains, and buses. You will handle inquiries, resolve issues, and ensure smooth ticketing processes for clients.
Key responsibilities include managing ticket bookings, providing information on routes and fares, assisting customers with cancellations or changes, processing payments, and issuing tickets. Additionally, you will be required to maintain accurate records of transactions and adhere to company policies and procedures.
The ideal candidate should be a graduate with excellent communication skills and attention to detail. Prior experience in ticketing or customer service is preferred but not mandatory. Strong computer skills and the ability to work under pressure to meet deadlines are also essential for this role. A customer-centric approach and the willingness to go the extra mile to ensure customer satisfaction are highly valued qualities in a Ticketing Executive.
Experience
0 - 1 Years
No. of Openings
35
Education
Graduate
Role
Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020