Customer Care Executive Female Graduate Jobs in West Bengal

As a CRM Executive, you will play a crucial role in enhancing customer relationships and ensuring high levels of satisfaction. Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels to address inquiries and resolve issues, ensuring a positive experience for every client.- Data Management: Maintain up-to-date customer databases, ensuring all information is accurate and complete, which helps in better understanding customer needs and preferences.- Reporting Analysis: Analyze CRM data and prepare reports to identify trends and opportunities, assisting in decision-making to improve customer retention and acquisition strategies.- Collaboration with Teams: Work closely with sales and marketing teams to align strategies that enhance the customer experience and drive business growth.- Feedback Collection: Gather and document customer feedback to inform product and service improvements, ensuring the company meets customer expectations.Required skills include:- Communication Skills: Excellent verbal and written communication skills are essential to effectively interact with customers and team members.- Analytical Skills: Strong analytical abilities to interpret data and generate insights that drive improvements in customer relationship management.- Technical Proficiency: Familiarity with CRM software and MS Office applications is required to manage customer information and create reports.- Problem-Solving Skills: Ability to address and resolve customer issues promptly and effectively, demonstrating a commitment to customer satisfaction.- Team Collaboration: A strong team player who can collaborate effectively with others to achieve common goals while maintaining an independent work ethic. Candidates should have 2 to 8 years of relevant experience and a demonstrable ability to handle challenging situations with a positive attitude.

We are looking for a skilled International Travel Sales Executive to join our team in Rajarhat Gopalpur. This role is ideal for a motivated individual with a passion for travel and an ability to connect with clients.As an International Travel Sales Executive, your primary responsibility will be to sell international travel packages to potential customers. You will engage with clients to understand their travel needs, provide personalized recommendations, and assist them in designing their dream vacations. You will also work closely with travel suppliers to negotiate the best rates and ensure quality service.Key responsibilities include:- Client Engagement: Build strong relationships with clients by understanding their travel preferences and offering tailored solutions.- Sales Targets: Meet and exceed sales targets by proactively seeking out new clients and upselling travel packages.- Market Research: Stay updated on global travel trends and competitor offerings to provide clients with relevant information.- Documentation: Prepare travel itineraries and ensure all necessary arrangements, such as flights, accommodations, and activities, are organized properly.You should possess excellent communication and interpersonal skills, with a demonstrated ability to sell and negotiate effectively. A strong customer service orientation is essential. Candidates must have at least 1-2 years of sales experience in the travel industry and should hold a graduate degree. This full-time position requires you to work from the office in a collaborative environment.

As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- Customer Interaction: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- Booking Management: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- Data Entry: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- Issue Resolution: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- Collaborate with Team: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.

As a Front Office Executive, you will be the first point of contact for clients and guests, playing a vital role in creating a positive impression of the organization. The position is based in Rajarhat Gopalpur and is suited for candidates with a background in various fields including B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, or B.Sc.Key Responsibilities:- Greet and Assist Guests: Welcome guests warmly and provide them with necessary information or support to ensure a pleasant experience from the beginning.- Manage Phone Calls: Answer incoming calls promptly, redirecting them to the appropriate departments and ensuring effective communication at all times.- Maintain Front Desk Operations: Oversee the daily operations at the front desk, including managing schedules, bookings, and ensuring the area is tidy and organized.- Handle Correspondence: Receive and manage physical and digital correspondence, ensuring timely responses and proper documentation.- Maintain Customer Records: Update and maintain customer databases to enhance service quality and for future reference.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills that help in interacting effectively with clients and team members. A friendly demeanor and the ability to multitask are essential for managing the fast-paced front office environment. Proficiency in basic computer applications is required to handle tasks such as managing databases and correspondence. Attention to detail and organizational skills are also crucial to ensure efficient operations at the front desk. A professional appearance and a positive attitude are expected traits for this role.

As a Customer Care Executive in our Paikpara, Kolkata office, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent service. Your key responsibilities include answering phone calls, emails, and live chats promptly, addressing customer concerns professionally, and ensuring customer satisfaction.The ideal candidate should have 1-2 years of experience in customer service roles, possess excellent communication skills, and be able to multitask effectively. A graduate degree is required for this position, and candidates should be comfortable working in a fast-paced environment. We are looking for a detail-oriented and customer-focused individual who can work well in a team and adapt to changing priorities. If you thrive on helping customers and have a passion for providing exceptional service, we want to hear from you.

I need a young female preferably from fashion designing background, if not then she should be smart, intelligent, should have ability to influence the clients. She will give query to our wholesale buyers and multi designer stores in India and abroad and should be alert in 24 x 7. She has to execute the orders / stock piece through execution department and would ensure the order reaches to the buyers/clients within the stipulated time. We would give the candidates a thorough training. We are looking forward to the client who will grow with our organization and would prefer long term career.

Must have skills: Good communication skill Basic computer knowledge Basic idea on email drafting Must be fluent in at least Bengali and Hindi Must be tech savvy and able to handle digital equipment Presentable appearanceRoles and Responsibilities: Guiding customers throughout their purchase journey. Understanding customer needs and providing solutions. Handling customer grievances. Efficient event planning with customers.

Company DescriptionGanesh Infraworld Limited, formerly known as Ganesh International, is a fast-growing startup in Eastern India, specializing in servicing EPC Giants and providing end-to-end solutions for Erection Services in complex projects. With a dedicated team, we aim to revolutionize the EPC Industry by offering round-the-clock service accessibility to our clients. Specializing in Civil & Electrical Infra, Road & Rail Infra, Water Infra, we deliver client-centric project solutions with integrity and precision.Role DescriptionThis is a full-time on-site role for a Front Office Executive (Female) at Ganesh Infraworld Limited located in the Greater Kolkata Area. The Front Office Executive will be responsible for handling receptionist duties, providing excellent customer service, and managing front office tasks on a day-to-day basis.QualificationsInterpersonal Skills and Communication abilitiesExperience in Receptionist Duties and Front Office managementCustomer Service skillsExcellent organizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Ability to work effectively in a team environmentPrevious experience in a similar role is a plusMinimum high school diploma; additional certifications are a bonusIndustryConstructionEmployment TypeFull-timeEdit job description

Back Office, Client Handling

Company Name - Premier Car World Pvt LtdAuthorized Dealer - Maruti Suzuki ArenaIndustry - AutomobileJob Location - BarasatJob Profile -Understanding customers requirements by asking questions and closing the deal.Keeping the customer database maintained and updatedBuild and maintain positive relationships with future prospects.Knowing all the details of the product or service offeringsStay updated with market trends to better serve customersProvide help and support to your customers through telecallingQualification - Minimum GraduationSkills - Excel and Word knowledge MustGender - FemaleExperience - Minimum 2 - 3 yrs any telecalling profile.Fresher not required.Salary - starting 8 k to 15 k in hand + PF + Esic + Incentive + Yearly Increment and Bonus.Job Type: Full-time

Maa tara property Hiring for back office executive for official work from office . office time 10:30 am to 7:30 pmoffice location salt lake Tuesday weekend contact for more details

We have an urgent opening for below position-Designation: Front Office ExecutiveLocation: Newtown Salary: 15k-18k monthly (Depends upon interview)Experience: 2-3 years.Office Timing: 10 am 6 pmWorking Day: Monday Friday (5 Days in a Week) Only Female Candidates Preferred Responsibilities:* Manage the overall front desk operation and extend support to administration as per requirement.* Perform miscellaneous clerical and administrative activities* Greet guests and visitors with a positive attitude and assist them as required* Phone Etiquette and Receptionist Duties* Ability to work in a fast-paced environment* Maintain relationship with Domestic and International stake holders through verbal and written communication. Qualification:* Excellent written and verbal communication skills* Minimum Bachelors Degree in any discipline.* Hands-on experience with MS Office, specifically Microsoft Excel.

Company Name - Premier Car World (Maruti Suzuki Dealer)Industry - AutomobileJob Profile - Tele Calling/ Customer ConveyanceDesignation - Customer Care Executive Location - BarasatGender - FemaleQualification - GraduateAge - 21 to 35 years Salary - 8 to 10 k + PF ESIC yearly increment, Bonus and Monthly Incentive

telephonic interview is held

Looking for a candidate (preferably female) for a smooth back-office operations, providing essential administrative and logistical support across various departments like logistics and purchasing, while ensuring accurate record keeping and data entry.Responsibilities: Coordinate and communicate seamlessly with different departments (logistics, purchasing, etc.) in Kolkata. Process and manage entries into company databases and systems with precision and timeliness. Assist with data management and reporting tasks. Maintain and organize physical and digital files and documents efficiently. Prepare and process paperwork related to purchases and logistics. Liaise with vendors and suppliers as needed. Perform other administrative duties as assigned.Qualifications: Minimum 2.5 years of experience in a back-office or administrative role. Strong proficiency in MS Excel, including data entry, formulas, and functions. Excellent communication and interpersonal skills. Ability to prioritize tasks, manage time effectively, and meet deadlines. Meticulous attention to detail and accuracy. Strong organizational skills. Proficiency in written and spoken English.Technical Skills (Preferred): Familiarity with additional office software like MS Word, PowerPoint, and a database management system.Location: Kolkata, IndiaCompensation & Benefits: Competitive salary range of Rs. 15,000 - Rs. 18,000 per month.

Female - Urgent opening For Back Office Executive required for administrative & operation location- Kolkata, Tiretti

Calling and listening to customers questions and concerns, and providing answers or responses (100 to 150 call need to do per day).Provide information about products and servicesReview or make changes to customer requirementsRecord details of customer contacts and actions takenReview and select standard responses for answers or solutionsHandle incoming and outgoing calls, Whatsapp, SMS, Birthday & Anniversary greetingsHandling Social Media Platform Facebook / Instagram /Google ReviewGenerate Reference through Customer Contact.Should have confidence to promote Brand through calling and listing services.Participate in Jewellery Exhibition, customer calling, DSR filled up, explain EMI schemes etcRole: Customer Care ExecutiveFunction Area: Customer Service ManagementQualification: GraduationAge: below 30 yrs.CTC: INR 12,000 to 15,000 per month (CTC negotiable for the right candidate)Job type: full time.Job location: Kolkata- Barabazar

NO WORK FROM HOME, ONLY WORK FROM OFFICE Responsibilities: Inbound Calls II Customer Service II Problem Solving Manage Incoming Calls And Customer Service Inquiries Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

Secure smooth vehicle delivery of customers Ensure proper documentation of customers for advance vehicle delivery

Hii All, We are #hiring for Customer Relationship Officer with minimum 1-2 years of experience (#freshers also apply) under Team lease Services LimitedClient Name:-Bharti AirtelPay Roll:-Team Lease Services LimitedGender:-Only FemaleEducational Level Must have:-Graduation is a mustMBA (Preferred)SALARY:-15K TO 20K PER MONTH +INCENTIVESPurpose of the Job:This is a unique opportunity to work in the areas of Customer experience as well as Sales. The role exists: To create excellence in every customer moment & win them over as friends for life. Serve our friends with simple and transparent digital experiences leading to warm & personalized outcomes. Deliver defect free resolutions with speed and honesty AND explore life enriching experiences to GROW products and services for our friends and their families Skills Required:- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service to the customers. Should be able to manage sales, service & operations at the same time. Ability to connect, provide innovative solutions, and create an environment where all can succeed. Must be digital savvy, comfortable in handling customer journey on digital stores.

We are looking for a friendly and enthusiastic Air Hostess to join our team in Kolkata, India. This role is perfect for fresh graduates who are eager to pursue a career in aviation and love providing excellent customer service.Key Responsibilities:1. Passenger Safety: Ensure the safety and comfort of passengers throughout the flight by delivering safety briefings and being attentive to their needs.2. Customer Service: Greet passengers warmly, assist with seating, and attend to any queries or requests they may have. Your goal is to create a pleasant travel experience.3. Food and Beverage Service: Serve meals and refreshments, taking care to accommodate dietary restrictions and preferences, ensuring all passengers enjoy their flight.4. Conflict Resolution: Address and resolve any conflicts or issues that may arise during the flight, maintaining a calm and professional demeanor.5. Team Collaboration: Work closely with the flight crew to ensure effective communication and coordination, striving for smooth operations at all times.Required Skills and Expectations:Candidates must possess effective communication skills, enabling them to interact positively with passengers and team members. A friendly attitude and a strong desire to help others are essential. Good problem-solving abilities will assist in handling unexpected situations. Additionally, candidates should be adaptable, working effectively in a dynamic environment. A professional appearance and a commitment to maintaining high standards of service are expected in this role.If you have any queries, you can contact this number- + 91 6290979823 ( Calling/ Send Your CV this WhatsApp number)