Customer Care Executive Job Vacancies in Thane

DFC Process-- Average Hindi speaking- Need HSC Freshers- Shift timing - 9:30-6:30Tata Motors Ib Purely customer service processNeed only Linguistic candidates Malayam /Tamil /Kannada/Bengali /Gujrati /Bengali/Assamese/Odiya-HSC fresher can apply with Good English Kotak SecuritiesAverage ComsNeed HSC Fresher Shifts timings - 9.30 - 6.30Kotak CollectionDRA certificate mandateHSC fresher or exp both can apply

Company Name: Sarom Fab Pvt LtdJob Description: CRM ExecutiveJob Title: CRM ExecutiveLocation: Wagle Estate, Thane WestWork Timings: 10:00 AM - 7:00 PM ISTWorking Days: Monday to Saturday (Weekly Off: Sunday)Job Description:We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 2-4 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.Key Responsibilities:- Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.- Manage customer relationships and oversee daily customer service operations to deliver high-quality support.- Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.- Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.- Support day-to-day operational activities related to CRM to enhance functional efficiency.- Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.- Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.Preferred Candidate Profile:- Bachelor's degree (required).- 2-4 years of experience in using CRM software.- Strong verbal and written communication skills.- Excellent interpersonal and coordination skills.- Proficiency in additional languages is an added advantage.

We are hiring for a First-Party Collections Process (C1B) for a renowned US bank. The role involves reaching out to customers with overdue payments, understanding their challenges, and helping them clear their outstanding dues in a professional and compliant manner. This is an on-site role based in Thane, offering excellent earning opportunities through unlimited incentives and a stable career in banking collections.You will interact with US customers, follow pre-defined scripts and compliance guidelines, update account details accurately, and work toward achieving collection targets while maintaining high call quality standards. The process is supported by structured training, ongoing coaching, and performance-based growth opportunities.ResponsibilitiesMake outbound calls to US customers regarding overdue payments.Understand customer situations and offer suitable payment solutions.Follow all compliance, quality, and security guidelines of the banking process.Maintain professionalism, empathy, and clarity during every interaction.Document call outcomes and update customer account information accurately.Meet monthly collection targets and call performance metrics.Handle customer objections and queries confidently and politely.Participate in training, coaching, and performance improvement sessions.Collaborate with team leaders to improve productivity and call quality.RequirementsEducation: SSC or HSC (minimum qualification).Experience:Minimum 6 months of international BPO experience (voice process preferredCandidates with prior collections experience will be given preference.Excellent verbal communication skills in EnglishComfortable working in US shift timings.Willing to work from the Thane office (on-site role).Able to work with rotational week-offs (two week-offs per week).Strong customer-handling skills, patience, and ability to manage difficult conversations.Basic computer navigation skills and the ability to update information accurately.BenefitsUnlimited incentives based on performance, offering high earning potential.Training incentives up to 10,000 during the learning period.Company-provided transport facilities centralized pick-up and drop service.Opportunity to work for a renowned US banking process, ensuring long-term stability.Structured training and continuous coaching for skill enhancement.Growth opportunities within the collections and banking domain.Supportive work environment with experienced team leaders and operations managers.Medical and employee benefits as per company policy.

- Responding to customer inquiries: The Customer Support Executive will be responsible for addressing customer inquiries and resolving any issues or concerns they may have in a timely and efficient manner.- Providing product information: The candidate will need to have a good understanding of the company's products and services in order to effectively answer questions and provide accurate information to customers.- Handling customer complaints: The Customer Support Executive will need to have strong problem-solving skills to address and resolve customer complaints effectively, ensuring customer satisfaction.- Making outbound calls: The role may involve making outbound calls to follow up on customer inquiries, provide updates on orders, or gather feedback from customers.- Maintaining customer records: The candidate will be responsible for documenting customer interactions, ensuring accurate and up-to-date records are kept for future reference.Required Skills and Expectations:- Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively communicate with customers over the phone and via email.- Customer-centric approach: The candidate should be focused on providing excellent customer service and ensuring customer satisfaction at all times.- Ability to work in a fast-paced environment: The candidate should be able to work efficiently and effectively in a busy customer support role, handling multiple inquiries and tasks simultaneously.- Good problem-solving skills: The candidate should be able to think quickly on their feet and come up with solutions to customer issues or complaints. - Basic computer skills: The candidate should have basic computer skills to navigate customer databases, email systems, and other software tools used in the role.

Greetings!!Grab the opportunity to earn Unlimited Incentives.We are hiring for First Party Collections.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. SSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Job Title: Customer Service Executive (Inbound UPSTOX / Metropolis Process) Company: MHLIB Location: Mumbai & Thane (Work from Office) Industry: BPO / Healthcare & Financial Support Job Overview:We are urgently hiring for Inbound Customer Service roles in Metropolis (Healthcare) and UPSTOX (Stockbroking IB process). These are pure customer service profiles No Sales, No Targets, No Pressure.Whether you're a fresher or experienced, this is your opportunity to join a stable, growth-oriented organization with easy selection and immediate joining. Key Responsibilities:Handle inbound calls for either Metropolis lab services or UPSTOX IB-related customer queriesAssist customers with inquiries, bookings, or support requestsDeliver accurate information and professional assistanceEnsure a high level of customer satisfaction and empathy Requirements:Minimum Qualification: HSC (12th Pass)Experience:Freshers: Welcome to applyExperienced: Preferred in customer serviceLanguage: Good English communication skills (mandatory)Gender: Open to allAge Limit: 18 to 35 yearsWork Location:Metropolis Process: Mumbai OfficeUPSTOX Process: Thane Highstreet Office Shift Timings:Metropolis Process:Rotational day shifts between 7:00 AM 11:00 PMNo night shifts post 11 PM6 days working 1 rotational weekly offUPSTOX IB Process:Fixed shift: 8:00 AM 5:00 PM6 days working 1 weekly off Salary:UPSTOX Process:Freshers: 18,836 CTC 16,258 In HandMetropolis Process:Freshers: 16,000 In HandExperienced: 17,000 In Hand Perks & Benefits:Only 1 Operations round of interview Fast and SimpleImmediate joining opportunityNo Sales / No Targets / No PressureSupportive team & professional work environment

Position: Customer Service ExecutiveShift Timings: 10:00 AM 7:00 PMWeekly Off: RotationalFluent and confident in English & HindiHandle customer inquiries with professionalism and accuracyProvide complete details on event schedules, venues, and updatesEnsure top-quality service and customer satisfactionExperience: Minimum 1 year in telecalling or customer serviceAge: 19 to 35 yearsImmediate joiners preferred

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.

We are urgently hiring for Inbound Customer Service roles in Metropolis (Healthcare) and UPSTOX (Stockbroking IB process). These are pure customer service profiles No Sales, No Targets, No Pressure.Whether you're a fresher or experienced, this is your opportunity to join a stable, growth-oriented organization with easy selection and immediate joining.

Job Title: Customer Service Executive Upstox IB (Inbound Process)Location: Thane Highstreet, MaharashtraJob Type: Full-Time (On-site)Shift Timing: 8:00 AM 5:00 PM (Day Shift)Job Overview:We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.Key Responsibilities:Handle inbound customer inquiries professionally and efficiently.Provide accurate information regarding products and services.Resolve customer issues and complaints with empathy and professionalism.Maintain detailed records of customer interactions.Collaborate with team members to ensure high-quality customer service.Qualifications:Minimum educational qualification: HSC (12th pass).Freshers are welcome to apply; prior customer service experience is a plus.Excellent verbal and written communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work independently and as part of a team.Compensation:CTC: 18,836 per monthIn-hand Salary: 16,258 per monthInterview Process:Single operational round of interview.Why Join Us:Stable day shift with no rotational hours.No sales pressure or targets.Opportunity to work with a leading financial services company.Supportive work environment with growth opportunities.

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Job Title: Customer Service Executive (Inbound UPSTOX / Metropolis Process) Company: MHLIB Location: Mumbai & Thane (Work from Office) Industry: BPO / Healthcare & Financial Support Job Overview:We are urgently hiring for Inbound Customer Service roles in Metropolis (Healthcare) and UPSTOX (Stockbroking IB process). These are pure customer service profiles No Sales, No Targets, No Pressure.Whether you're a fresher or experienced, this is your opportunity to join a stable, growth-oriented organization with easy selection and immediate joining. Key Responsibilities:Handle inbound calls for either Metropolis lab services or UPSTOX IB-related customer queriesAssist customers with inquiries, bookings, or support requestsDeliver accurate information and professional assistanceEnsure a high level of customer satisfaction and empathy Requirements:Minimum Qualification: HSC (12th Pass)Experience:Freshers: Welcome to applyExperienced: Preferred in customer serviceLanguage: Good English communication skills (mandatory)Gender: Open to allAge Limit: 18 to 35 yearsWork Location:Metropolis Process: Mumbai OfficeUPSTOX Process: Thane Highstreet Office Shift Timings:Metropolis Process:Rotational day shifts between 7:00 AM 11:00 PMNo night shifts post 11 PM6 days working 1 rotational weekly offUPSTOX IB Process:Fixed shift: 8:00 AM 5:00 PM6 days working 1 weekly off Salary:UPSTOX Process:Freshers: 18,836 CTC 16,258 In HandMetropolis Process:Freshers: 16,000 In HandExperienced: 17,000 In Hand Perks & Benefits:Only 1 Operations round of interview Fast and SimpleImmediate joining opportunityNo Sales / No Targets / No PressureSupportive team & professional work environment How to Apply:Walk-In or Contact our HR team immediately.Limited positions available Apply now to secure your spot!

Position Title: Customer Support ExecutiveWork Location: Thane, Maharashtra, IndiaWork Schedule: Monday to Saturday, 9 AM 6 PMQualifications-Graduate in any healthcare domain (preferred)-Language proficiency: Good English communication and technically sound-Proven customer support experience or experience as a client service representative-Strong phone contact handling skills and active listening-Familiarity with CRM systems and practices-Excellent communication and interpersonal skills-Ability to multi-task, prioritize, and manage time effectivelyJob Summary/Description- We are looking for a dedicated and customer-focused Service Executive with relevant healthcare experience to join our support team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction.Responsibilities/Duties-Respond promptly to customer queries via phone, email, or chat-Provide accurate, valid, and complete information using the right methods/tools-Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution-Maintain records of customer interactions, process customer accounts, and file documents-Coordinate with internal departments to resolve customer issues-Follow communication procedures, guidelines, and policies-Identify and assess customers needs to achieve satisfaction-Create weekly dashboard for customer complaints, issues, and resolutions

A Back Office Executive plays a crucial role in ensuring the smooth operation of a company's back-end processes. The primary responsibilities of a Back Office Executive include:1. Handling data entry tasks and maintaining the accuracy of company records.2. Managing computer operations and ensuring the efficient processing of back-end tasks.3. Coordinating with other departments to ensure seamless workflow.4. Providing customer care and addressing any back-end processing-related inquiries.

Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Customer Service Executive Aglius Diagnostic ProcessJob Type: Full-Time (BPO Process)Shift Timings:Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Aglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Aglius: English / V3 Communication Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.

Hi,We are hiring for CRM Post. Location-: Thane About SaromWe as a home furnishing brand envision filling the vacuum in the Indian home furnishings industry in terms of superior quality fabrics, textures, designs, and decor solutions that too at a good value for money. It is our visionary goal & dream to become a one-stop solution brand for Home furnishings. Our aim is to strive for customer satisfaction.Job location-ThaneJob Description:Following up with customers.Managing customer relationships.Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.Provide support in various operations and activities. Maintain data in excelRegularly interact with end customers for understanding their requirements, aspirations and expectations.Data management, feedback management- Client Coordination, Correspondence & Documentation

Job Title: Sales Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundPlix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.

Job Title: Customer Service Executive Upstox IB (Inbound Process)Location: Thane Highstreet, MaharashtraJob Type: Full-Time (On-site)Shift Timing: 8:00 AM 5:00 PM (Day Shift)Job Overview:We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.Key Responsibilities:Handle inbound customer inquiries professionally and efficiently.Provide accurate information regarding products and services.Resolve customer issues and complaints with empathy and professionalism.Maintain detailed records of customer interactions.Collaborate with team members to ensure high-quality customer service.Qualifications:Minimum educational qualification: HSC (12th pass).Freshers are welcome to apply; prior customer service experience is a plus.Excellent verbal and written communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work independently and as part of a team.Compensation:CTC: 18,836 per monthIn-hand Salary: 16,258 per monthInterview Process:Single operational round of interview.Why Join Us:Stable day shift with no rotational hours.No sales pressure or targets.Opportunity to work with a leading financial services company.Supportive work environment with growth opportunities.

Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.

To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred

JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.

Job Openings for 50 Customer Communication Jobs for Freshers in Thane, Maharashtra,Airoli, Navi Mumbai, Maharashtra,customer care,Communication Skills, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in customer care,Communication Skills etc.