Customer Care 12th Pass Experience Jobs in Kolkata

### **Job Title: Customer Support Executive (Call Centre)****Location:** Kolkata**Job Type:** Full-Time#### **Job Responsibilities:*** Handle inbound and outbound customer calls professionally.* Resolve customer queries in a timely and efficient manner.* Maintain accurate records of customer interactions in the system.* Follow company guidelines and maintain call quality standards.#### **Eligibility Criteria:*** Minimum Qualification: 12th Pass / Graduate.* **Freshers cannot apply.*** **Minimum 3 months of BPO experience is mandatory.*** **Intermediate level of English communication is required.*** Basic computer knowledge is essential.#### **Job Details:*** Day Shift only.* Sunday Fixed Off + Selective Government Holidays.* No Sales / No Targets.* KPI-based Incentives.* Immediate Joiners Preferred.#### **Salary:*** As per industry standards (Based on experience and interview performance). Interested candidates can call or WhatsApp: **6291197911**

Job Description: Here's an opportunity to work for one of the most prestigious Tata Brand as a Retail Sales Officer(RSO). The RSO has to welcome the customer visiting the retail showroom, understand customer requirement and recommend Jewellery accordingly.The RSO has to focus and achieve various Sale Metrics & Retail Metrics. The RSO has to take part in Customer engagement activities as also various Below The Line activities. The RSO has to participate in regular training sessions organized by Brand and implement this in their customer transaction.The required candidate must have at least 1-2 years experience in Retail industry. The RSO must be pleasant, customer-centric and result oriented. The RSO must be fluent in Bengali, English & Hindi with good communication skill and must be a good team player.Presenting and selling of products/services using excellent communication skills to existing and prospective customers.Up-selling, Cross Selling to the potential customers.Establish, develop and maintain positive business and customer relationships.Coordinate sales effort with team members and other departments.Reach out to customer leads through follow-ups.Continuously improve through feedbackHandling and resolving customer problems and complaints to maximize satisfaction.Analysis of the needs of existing/potential customers to meet their requirements.Skills:Good LearnerExcellent communication.Product KnowledgeGood Customer ServiceExcellent Customer RelationshipLanguages:Bengali, English and Hindi(preferred)Job Type: Full-timeBenefits:Group Health insuranceExperience:Retail sales: 1 year (Preferred)Language:English (Preferred)Shift availability:Day Shift (Required)

We are seeking a dedicated Sales Coordinator with at least three years of experience to join our team in Joka, Kolkata. The ideal candidate will assist the sales team in driving sales performance and ensuring smooth operations.Key Responsibilities:1. **Support Sales Team:** Assist in managing daily operations, providing the sales team with the needed tools and resources to achieve their targets.2. **Maintain Client Records:** Organize and update the database of clients and prospective customers to ensure efficient tracking and communication.3. **Process Orders:** Handle the order processing from receipt to delivery, ensuring accurate documentation and timely fulfillment.4. **Coordinate Meetings:** Schedule and coordinate meetings between the sales team and clients to facilitate communication and relationship building.5. **Prepare Reports:** Generate regular sales reports that provide insights and analysis for the team to improve strategies and performance.Required Skills and Expectations:The ideal candidate should possess strong organizational and communication skills. Attention to detail is crucial for maintaining accurate records and processing orders correctly. Proficiency in Microsoft Office, particularly Excel, is required to prepare reports and manage data efficiently. Being proactive and able to work within a team is essential, as the role demands close collaboration with various departments. A commitment to achieving sales goals and being adaptable to changing priorities will contribute to success in this position.

As a Back Office Executive, your role will focus on supporting the company's operations through various administrative tasks. Your key responsibilities include:- **Data Entry**: Accurately entering information into databases and systems, ensuring that all data is up-to-date and organized.- **Record Keeping**: Maintaining physical and electronic files, including official documents and correspondence, to ensure easy access to information.- **Client Support**: Assisting with inquiries and support requests, helping to resolve issues by coordinating with other departments as needed.- **Reporting**: Preparing reports on activities, helping to track progress and performance metrics that assist in decision-making.- **Administrative Tasks**: Handling day-to-day administrative duties such as scheduling appointments, answering phone calls, and managing office supplies to ensure smooth operations.To succeed in this role, you should possess the following skills and expectations:- **Attention to Detail**: A strong ability to spot errors and ensure accuracy in data entry and documentation.- **Organizational Skills**: Efficiently managing multiple tasks and prioritizing work to meet deadlines in a fast-paced environment.- **Communication Skills**: Strong verbal and written communication abilities to effectively interact with colleagues and clients.- **Technical Proficiency**: Familiarity with basic office software, such as MS Office and data management systems.- **Team Player**: Ability to work well with others, contributing positively to the work environment. Candidates should be female, with a minimum of 1 to 2 years of relevant back office experience and at least a 12th-grade education. This is a full-time position requiring you to work from the office in Kolkata.

We are looking for Delivery Associate who is responsible for day to day delivery to Retailer's

Delivery boy hire for xpressbees Delivery more shipments and happiness with coustomer

Customer Care Officer Cco Front Office Mobile Store Bbd Bag Bidhan Nagar Kolkata West BengalA Reputed Mobile Retail Chain is Urgently Hiring Customer Care Officers (front Office) for Their Stores Located in Dalhousie (bbd Bag) and Ultadanga (bidhan Nagar), Kolkata.job Role: Customer Care Officer (cco) Front Officegender- Only Femalejob Location- Dalhousie (kolkata)age- 22 to 28 Yearsjob Time- 10:00 am to 6:30 Pm (mon- Sat)requirement- 2qualification- Minimum Hsexperience- Minimum 2 Years in Customer Handling and Front Officeskills Required- Good Communication in English, Hindi, Bengali, Should Be Smart and Presentable, also Should Be Open to Relocate and Can Handle Work Pressure, Quick Learnershould have Basic Computer Knowledgejob Description- have to Interact with Customers and Solve Their Issues, Need to Do Billing and Data Entry.net Pay- Up to 15k +pf +esic +gratuity +bonus +incentive (no Target) & other Corporate Facilitiesexperience- 1 to 2 Yearsshould have all Previous Company Experience Documentsshould Be Able to Join Immediatelyjob Location; Bbd Bag Dalhausi and Ultdanga Bidhan Nagarhow to Apply?interested Candidates, Send Your Updated Resume What-sap and Call hr: 9231799122call Timing: 9 am to 8 Pmvisit Our Office:ideal Career Zone128/12a, Bidhan Sarani, Shyambazar Metro Gate No.1, Gandhi Market, Behind Sajjaa Dhaam Bed Sheet Showroom, Kolkata 700004

Seeking a Guest Relation Executive to join our team in Topsia, Kolkata. The ideal candidate will have 1-2 years of experience, be a 12th pass female candidate, and work from the office full-time. Key responsibilities include greeting guests, handling inquiries, resolving complaints, and maintaining a positive relationship with customers. Strong communication, interpersonal, and organizational skills are required. The candidate should also be customer-oriented, have the ability to multitask, and be proficient in MS Office. Experience in a similar role and fluency in multiple languages is a plus.

Developing strategies for motor insurance growth, managing daily operations like claims and renewals, nurturing customer/Insurer relationships, all while analyzing market trends and meeting performance targets, requiring strong sales and analytical skills in the auto insurance sector. Some experince in Motor Insurance may be an added advantage.

As a Business Development Manager, your main responsibilities will involve identifying new business opportunities, building relationships with potential clients, and driving growth for the company. You will be expected to research market trends, develop strategies to expand the customer base, and meet sales targets to increase revenue.Key Responsibilities:- Research and identify potential clients and new markets to expand the business.- Develop and maintain relationships with key stakeholders to drive growth and achieve sales goals.- Create and implement strategic business development plans to increase revenue and market share.- Collaborate with internal teams to ensure smooth execution of business development strategies.Required Skills and Expectations:- Minimum of 2-5 years of experience in business development or a related field.- Strong communication and interpersonal skills to effectively engage with clients and stakeholders.- Excellent analytical and problem-solving abilities to identify business opportunities and address challenges.- Ability to work independently and as part of a team to achieve targets and drive business growth.- High school diploma or equivalent education required.

Job Title: Indoor Sales & Marketing ExecutiveLocation: Kolkata (Office-based)Company: The Finishing TouchJob Role:We are looking for an Indoor Sales & Marketing Executive to handle client communication and digital promotion of our services.Responsibilities:Create basic marketing posts on CanvaEmail and WhatsApp communication with potential clientsCall and follow up with clients and leadsPromote company services digitallyHandle enquiries from social media and other platformsMaintain client and lead recordsRequirements:Experience in indoor sales or marketingComfortable with client calls and follow-upsBasic knowledge of CanvaGood English communication skillsFamiliarity with Instagram, WhatsApp, and email

Counter sales Job

- Overseeing the daily operations of the restaurant: The restaurant manager is responsible for ensuring that all aspects of the restaurant's operations run smoothly, from food preparation to customer service.- Managing staff: The restaurant manager will be in charge of hiring, training, and scheduling staff members to ensure that the restaurant is adequately staffed at all times.- Ensuring customer satisfaction: The restaurant manager must strive to provide excellent customer service by addressing any customer concerns or complaints in a timely and professional manner.- Monitoring inventory and ordering supplies: The restaurant manager is responsible for keeping track of inventory levels and ordering supplies as needed to ensure that the restaurant operates efficiently.- Implementing health and safety protocols: It is the restaurant manager's duty to ensure that all health and safety protocols are strictly followed to maintain a clean and safe dining environment for both customers and staff.Required Skills and Expectations:- Strong communication and interpersonal skills to effectively interact with customers and staff.- Excellent organizational abilities to manage staff, inventory, and daily operations efficiently.- Prior experience in the hotel or restaurant industry to understand the nuances of running a successful restaurant.- Ability to handle high-pressure situations and resolve conflicts calmly and efficiently.- Willingness to work flexible hours, including evenings, weekends, and holidays, to ensure the smooth functioning of the restaurant.

Urgent Requirements Branding Promoter Contractual JobOnly 1 monthPayout is 9 thousand only.Contractual Date - 26th of November to 31st December 2025Trade Fair Location - Science City.Only Male Candidate Applied. OpeningPosition 3

Votiko Solutions Private Limited - Redefining Careers, Cultivating Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesIgnite Your Professional Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Votiko Solutions stands tall as an industry leader, acclaimed as the best call center, where excellence meets innovation. Our commitment extends beyond customer engagement to fostering individual growth. Join our dynamic team, where your skills are recognized, and your success is our triumph.Job Overview: As a Call Center Executive, you play a pivotal role in delivering exceptional service. From the comfort of your home, engage in telemarketing, handle diverse inbound and outbound calls, and provide stellar customer support. Votiko offers a collaborative environment where your career aspirations find limitless avenues to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Ignite Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and become a catalyst for success in a thriving work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.com

A Trainer is responsible for developing the skills, knowledge, and performance of employees or participants through structured training programs. Their main goal is to ensure individuals are competent, confident, and able to perform their roles effectively.Key Responsibilities:Conduct training sessions (classroom, on-the-job, or online).Identify training needs through performance analysis or feedback.Design and develop training materials, manuals, and assessments.Evaluate training effectiveness and provide feedback to management.Support continuous learning and employee development initiatives.Key Skills:Strong communication and presentation skills.Good understanding of adult learning principles.Patience and adaptability.Ability to motivate and engage learners.Organizational and time management skills.

Earn huge incentives with fixed salary.

Job Openings for 1 Tour Executive Job with minimum 1 Year Experience in Park Street, Kolkata, having Educational qualification of : Higher Secondary with Good knowledge in Customer Care, Negotiation Skills, Travel Coordination etc.

Customer acquisition, customer care, brand promotion

We are seeking an experienced customer support executive to oversee the daily operations of our customer support executive handling team. The successful candidate will be responsible for ensuring efficient, safe, and timely handling of cargo, as well as maintaining high levels of customer satisfaction.

## ** Job Title:** Customer Support Executive## ** Company:** DTDC Express Ltd## ** Employment Type:** Full-Time## ** Location:** Chinarpark, Kolkata## ** Shift:** Complete Day Shift**(09:00 AM 05:30 PM or 10:30 AM 07:00 PM)****Sunday Fixed Off + Selective Government Holidays**---## ** Job Summary**DTDC Express Ltd is looking for Customer Support Executives to manage inbound customer queries, provide shipment-related assistance, and deliver a smooth customer service experience.---## ** Role Responsibilities*** Attend **inbound calls** from customers regarding shipments, tracking, delivery status, and service-related queries.* Record customer complaints and ensure proper follow-up and resolution.* Provide accurate information and maintain a professional tone during calls.* Coordinate with delivery teams, hub managers, and internal departments for quick issue resolution.* Update call records, customer details, and complaint logs in the system.* Ensure all customer inquiries are resolved within defined timelines.* Maintain service quality and adhere to company standards and procedures.* Escalate unresolved issues to the concerned department when required.---## ** Requirements of the Company*** Minimum **12th pass / Graduate preferred**.* **Freshers are NOT eligible** (experience in customer service preferred).* Strong communication skills in **English, Hindi, and Bengali**.* Good listening skills and the ability to remain calm under pressure.* Basic computer knowledge: Email handling, MS Office, and typing skills..* Professional, polite, and customer-focused attitude.* Must be punctual and maintain proper attendance.* Ability to handle continuous customer calls with patience and efficiency.---## ** Benefits*** Full-time employment under DTDC.* No sales target, pure inbound customer support.* Sunday fixed off + selective government holidays.* Growth opportunities within the organization.

We are hiring enthusiastic and customer-oriented individuals to join our DTDC Voice Process team. The role involves handling customer calls, addressing inquiries and complaints, and providing effective solutions all while ensuring a professional and positive customer experience.Key Responsibilities: Handle incoming and outgoing calls in a polite and professional manner. Resolve customer queries and complaints efficiently with a problem-solving approach. Log and track customer interactions and follow up where necessary. Work closely with team members to escalate and resolve complex issues. Meet key performance targets including call handling time, resolution rate, and customer satisfaction.Requirements: Qualification: Minimum 12th Pass / Graduate (any stream). Good communication skills in English required. Basic computer knowledge. Only experienced candidates can apply. Must be comfortable with work from office setup.

Back Office Executive required

Tele-calling Executive Lake Town KolkataAbout company: A Group of Companies refers to multiple businesses, most prominently an Indian engineering / forging group making heavy industrial parts and a diversified North-East Indian conglomerate involved in food, IT, hospitality, and construction; context is key, but both focus on diverse ventures with growth in India and beyond. Now the company needs some experienced Tele-caller and marketing Executives.Post: Tele-calling ExecutiveJob Responsibilities- (Extremely urgent with experience) Make cold calls to prospective clients from the provided database. Introduce and explain the companys real estate projects and offerings. Understand customer requirements and recommend suitable properties. Schedule site visits and follow up with potential buyers Maintain accurate client databases and call records. Deliver excellent customer service and resolve inquiries professionallyEligibility Requirements: Minimum 1 to 2 years of experience in Real Estate is mandatory. Excellent communication and interpersonal skills. Ability to handle client queries and build strong relationships.Location:- Lake Town, Kolkata.IDEAL CAREER ZONE10-8 pmVisit between 12 to 7 pm Mon to Sat

Front Office Mobile Store BBD Bag Bidhan Nagar Kolkata West BengalA reputed mobile retail chain is urgently hiring Customer Care Officers (Front Office) for their stores located in Dalhousie (BBD Bag) and Ultadanga (Bidhan Nagar), Kolkata.Job Role: Customer Care Officer (CCO) Front OfficeJob Role- Customer Care Officer (CCO)- Front OfficeGender- Only FemaleJob location- Dalhousie (Kolkata)Age- 22 to 28 yearsJob Time- 10:00 am to 6:30 pm (Mon- Sat)Requirement- 2Qualification- Minimum HSExperience- Minimum 2 years in customer handling and front officeSkills required- Good Communication in English, Hindi, Bengali, Should be smart and presentable, also should be open to relocate and can handle work pressure, quick learnerShould have basic computer knowledgeJob Description- Have to interact with customers and solve their issues, need to do billing and data entry.Net pay- up to 15k +pf +esic +gratuity +bonus +incentive (no target) & other corporate facilitiesExperience- 1 to 2 yearsShould have all previous company experience documentsShould be able to join immediatelyJob location; BBD Bag Dalhausi and Ultdanga Bidhan nagarHow to Apply?Interested candidates, send your updated resume what-sap and call HR: 9231799122Call Timing: 9 AM to 8 PMVisit Our Office:Ideal Career Zone128/12A, Bidhan Sarani, Shyambazar Metro Gate No.1, Gandhi Market, Behind Sajjaa Dhaam Bed Sheet Showroom, Kolkata 700004

Seeking a Real Estate Sales Executive in Topsia, Kolkata with 3-9 years of experience. The role involves developing sales strategies, identifying potential clients, and closing deals. Strong communication and negotiation skills are required to effectively present properties and negotiate prices. The ideal candidate should have a successful track record in real estate sales, with a solid understanding of market trends and customer needs. A 12th pass education is required for this full-time position based in the office.

We are hiringTrack Driver, Heavy Licence must be requireJob Location - 1 opening for bara bazar kolkata and 2 opening for domjur jalan complex howrahDuty timings - 10 hourSalary - 15k in hand with pf, esic, bonus

Votiko Solutions: Your Pathway to a Rewarding Career Adventure!Explore a realm of possibilities with Votiko Connects, where we welcome driven individuals to become Call Center Executives in our expanding international BPO.Position: Call Center ExecutivesCompany: Votiko ConnectsType: International BPO (Crafting Success from Anywhere)Start Your Success Journey:1. Ignite your telemarketing expertise: lead generation, appointment scheduling, surveys, and verification.2. Master the art of inbound and outbound communication, crafting personalized experiences for B2B and B2C clients. 3. Build strong customer relationships through calls, emails, and live chat interactions.4. Exceed performance benchmarks, demonstrating your skills in a self-directed environment.Your Success Qualifications:1. Brighten your career with at least 3 years of experience in the vibrant international call center sector. 2. Communicate fluently in English, complemented by outstanding communication abilities.3. Age is merely a number seize opportunities for those under 40 years.4. Showcase a solid history in telemarketing and customer service.5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience.Why Votiko Connects? Unleash the Potential: Competitive salary: 20,000 to 40,000 per month + incentives, based on your remarkablperformance. Enjoy the flexibility of working from any location you choose. Become part of a culture that prioritizes satisfaction, growth, and celebration.Slogan: Votiko Connects - Where Every Call is a Bridge to Your Success!Ready to Connect? Reach Out Now: Dial 8511539085 or dispatch your resume to hr@votiko.comEmbark on a journey where each call connects you to new heights, and every interaction is a stepping stone towards a flourishing career. Join Votiko Connects, where success is not just a destination; it's the journey we embark on together!

Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO sector. We are on the lookout for dedicated individuals to fill the role of Call Center Executives. Enjoy the flexibility of remote work as we welcome exceptional talent from all over India.Job Responsibilities:1. Drive telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide outstanding customer support through phone calls, emails, and live chat.4. Consistently exceed performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every achievement contributes to your personal and professional development.Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

Votiko Solutions Private Limited - Empowering Success, Embracing TalentType: BPO International Call CenterPosition: Call Center ExecutivesJoin Us and Thrive in Your Career! Work From Home Opportunities Across IndiaJob Responsibilities:1. Conduct telemarketing activities, including lead generation, appointment setting, surveys, and verification.2. Handle inbound and outbound calls for both B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Work independently to meet and exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English language with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and a broadband connection for remote work.Benefits: Competitive salary ranging from 20,000 to 40,000, depending on experience. Lucrative incentives based on performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday-Saturday off)Best Work Culture, Employee Satisfaction, and Career Growth Awaits You!Contact Us: Call us at 8511539085 or send your resumes to hr@votiko.comJoin Votiko Solutions and be part of a team that values your skills and offers a dynamic work environment. Embrace the opportunity to work from home, wherever you are in India. Your success begins with us!